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Alex D
Average: 4.92 stars
Alex D's Bio:
Originally from Beaufort, SC. I am a jack of all trades, proud father and husband. Love fishing, hunting, and playing golf.
,
Loudon, TN
Technician was able to resolve the problem in a matter of minutes. Was even a good salesman and sold me a better setup for my garage doors.
- Jim Payne
Product:
Loudon, TN
Really impressed with the speedy response I got today. Technician was very nice and he quickly fixed the issue with the garage door opener. I’m so relieved that I will not have to manually open my garage door any more.
- Deborah Schumpert
Product:
Lenoir City, TN
The gentleman who performed the install was excellent and efficient! I would recommend him to anyone who needs garage door installation or repairs. He was knowledgeable, efficient, polite, stayed on task, explained the process and procedure to me, and demonstrated everything when he was finished. The door works perfectly, and opens so quietly! I am quite pleased and satisfied! I highly recommend PRECISION DOOR SERVICE!
- William Love
Knoxville, TN
Very professional, did excellent work. not pressured in any way. This was a service call and when the tech got through, I was amazed at the difference in noise level. Very satisfied.
- Dwight Hazelwood
Product:
Claxton, TN
Always receive excellent service. Called this morning and technician arrived around noon. Keypad was not functioning, just needed a battery. I am not hesitant to recommend Precision to family and friends. Courteous, knowledgeable service at reasonable prices
- Rebecca Smith
Knoxville, TN
We were so pleased with the service and the young serviceman who identified the problem and fixed it within fifteen minutes. We wish to enroll in the yearly service contract, which gives us four service visits. Thanks
- Janice Brooks
Karns, TN
I've done business with this company before and have found their employees to be courteous, informed, friendly and helpful. He changed the battery in the keypad [which I didn't know it required!!], showed me how to reengage my door opener, and discussed other issues. I would call no other company!!
- Barbra Wray
Maryville, TN
A service call was placed and a technician was on site within 2 hours. Alex was our technician and performed the repairs in a highly efficient and competent manner. His service was exceptional.
- William Cline
Product:
Loudon, TN
I called on a Saturday to set up an appointment for the following week. Amazingly, they were able to come out that same day, at no extra cost! Alex was a fantastic installer. Precision is my Garage Door Company from now onward.
- John F.
Claxton, TN
Fast Response. Even faster install. Great service
- Robert Mccoy
Product:
Knoxville, TN
Chuck The spring on one of my doors broke and Alex and Tracy came to fix it and it works fine after their work. While they know their stuff and did it quickly, Alex was trying hard to convince me to replace the bearings for $540 which I felt, and while their was a little play, my opinion they would still last for quite a while. I declined and he advised because of my not willing to replace the bearings, the warranty on the new spring was void. My door is old, and most likely if something else happens, I may replace the door. I am an engineer myself, handy with tools etc., and have reasonably good judgment on things that need replacing. I feel the spring broke because of over time use picking up a heavy door, and not because of the bearings. I believe the usual warranty should apply to the new spring. Marty Shoffner
- Marty Shoffner
Eagleton Village, TN
Garage door opener was install just fine. Door has never been quieter and smooth. Forgot to give me my military discount please adjust my bill with a refund.
- Harley Silver
Product:
Knoxville, TN
Had been having an issue with my garage door opening on it's own. Called on Friday evening, prior to closing and was able to get scheduled on Saturday Morning. Alex arrived early and was very professional. Repair wasn't possible, so he had to install a whole new system, which he was able to do that day. Been very happy and amazing how quiet the new system is compared to the old one.
- Christy Walden
Product:
Maryville, TN
I selected Precision from the phone book but I also saw one of their trucks while I was driving. I liked the fact that they were willing to come out on Saturday which helped me out considerably because my garage door would not close all the way and it was getting a little colder at night. The technician was very professional and knew exactly what need to be done to not only fix the problem but also to make the garage door work more efficiently. I would highly recommend Precision for any garage door work that you may need done.
- Frank Debuck
Maryville, TN
Springs blew on 20 year old garage door opening system. Alex was the service tech and the consummate professional on the garage door system and the problems that were present. He explained everything he could do to repair the system. We went further in asking can the door system be overhauled and brought in 2021. Again he expained everything from top to bottom and we selected almost everything but new doors. What a difference a professional makes. I give Alex and the business five stars and intend to have periodic maintenance preformed to keep it on track. (bad pun) (Maryville)
- John Speck
Product:
Maryville, TN
These guys are always professional, on time, and skilled at their trade.
- Michael Harvard
Product:
Maryville, TN
fast service, very friendly, knowledgeable, did a great job
- Lois Mccoy
Product:
Knoxville, TN
Alex was very efficient in discovering that I need a new circuit board in the motor. He suggested that I purchase a surge protector to prevent this in the future. 5-star service!
- Bob Calloway
Knoxville, TN
Everything from customer service to Alex the service technician was very professional and courteous. Same day service arrived on time and was completed with the job in under a hour!
- James Brady
Product:
Knoxville, TN
I got a quick response. Same day I called! Technician said was very friendly and did a great job. Thank you.
- Lana Weaver
Maryville, TN
Quick response. Easy fix. Alex was outstanding!!!!
- Bill Evanow
Knoxville, TN
He was very polite and he knew what is doing. I was very pleased with him and his knowledge. I want to thank you for your time and service Richard A Graves
- Richard Graves
Knoxville, TN
Good service and good technician . Used this company before and will again. ????
- Lindsay Smith
Loudon, TN
When I called Premier with my problem a Tech came quickly. Diagnosed the problem quickly too. I am a Sr Citizen and sometimes find it difficult to problem solve. Five Stars for the service for sure,
- Marie Decess
Knoxville, TN
I had an issue with my door late Sunday night. I called and they had someone at my house the next morning. They told me who would show up, sent me an email with photos of the technician. They came when they said they would. This is so important to me, when a company gives me a short 2 hour window to come to my home and they were on time. The technician, Alex, quickly diagnosed the issue with the door and gave me several repair options. My door went from immobile and crooked to working perfectly in minutes. I can say without a doubt, I will give my business to this company anytime I have any issues with my door. And when I am ready for new equipment, I know who I will call.
- Michael Bruchey
Product:
Knoxville, TN
Very professional. Gave a quick and through estimate.
- Pam and frank Bush
Knoxville, TN
They were able to repair my door the same day I reported my broken spring. The technician was very knowledgeable and efficient.
- Karen Irving
Product:
Pittman Center, TN
Great service. Friendly, polite and fast. Alex was our tech. Price was very reasonable. Will definitely use again if needed.
- William Vaughn
Product:
Karns, TN
I needed a fast garage door repair. I called Precision and they set a schedule to repair my door for the same day. They came out, saw the state of disrepair and immediately, upon my approval, repaired my garage door mechanisms causing the problem in less than an hour. Now I can sleep comfortably tonight knowing my garage door is secure and I have no worry of anyone breaching my home through my garage during the night.
- Peter Holt
Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I had a malfunctioning door and saw your service truck next door. So, I walked over and asked the service tech if he would mind coming to take a look at my door. He came. It was a simple loose wire. He could not have been any more polite, professional, helpful or friendly. Didn't even charge me!
- Billie Mcelroy