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Read what people are saying
about Precision Garage Door in:

Lenoir City and Tellico Villag Area, TN

Precision Garage Door of Knoxville
has received 108 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Out of the blue our garage door chain broke. Precision was quick to answer the phone and set appt. the same day. Sat. Robert called us before arrival and came on time. He was surprised our sturdy plastic cable broke, as it's stronger than metal. The job was made more complex because the prior installer had cut the metal guide rod short, which required moving the box to install the new rod and chain. Excellent, efficient and kept us informed every step of the job, we highly recommend Robert for your next repair. KM
Kathy Martin
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. I called 2 hours ago, and they had a tech in the area. They arrived and gave me some bad news - the crappy door system the builder installed was not worth fixing. They replaced the springs, rollers, etc. and got me up in running. Very efficient, personable techs. Hire this company.
Scott Corless
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot rave and review this company and service ENOUGH!!!! This company is just absolutely phenomenal and I will certainly be using them again whenever needed!!! SUPERB SERVICE AND CUSTOMER CARE!!!
Dawn Dalton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

our repair person Josh was courteous, arrived early (,before the 2 hour window we were given), knowledgeable and did not try to sell us anything we did not need. He repaired the coil spring and cables on the garage. In addition we asked to replace the bearings and rollers which he accomplished within 45 minutes the entire job. I asked about the motor and he stated we were in good shape with the motor. the price I felt was reasonable and we have a life time warranty. I have used precision in the past and received the same excellent service. I would highly recommend and would rate them at the highest level. They did not try to talk me into anything in fact I requested more replaced than they suggested to repair my problem. I would not hesitate to call for future service.
Gary Lenaghan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Motor, springs, motherboard, rail, gears, everything but the door itself needed replacement after 14 years. Operation was a safety hazard. James described the options, warranty and price. Admittedly, replacement was expensive (~$K) but needed. Took only about 2 hours. Technician knew the system and how to install.
Dave
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and communication. My tech was polite, on time and very knowledgeable. He was able to fix my issue with in a couple hours.
Kelly Schwenk
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Updated door codes and openers. Very helpful and explained everything.
Debbie Grubb
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Robert, the installer was very curious to me and efficient with installing my garage door opener. Prior to leaving, he explained complete operation of the new unit and answered all my questions. I have used Precision in the passed and will continue for all my garage door needs.
Criste Tiegs
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. Contacted us right away and installed our door within 2 days. Showed up on schedule and very knowledgeable. Great price too. Overall we are beyond happy with this company.
Matthew Sheldon
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Within 10 minutes of requesting an estimate (on a Sunday) on line I received a call from Precision. They scheduled a technician to be there the next day. He was on time and very personable. He replaced my garage door opener and springs in a professional and prompt manner. The entire experience was easy and very pleasant. Would highly recommend Precision for any garage door needs.
Cindy Hartsell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex our tech arrived early. He was extremely professional and was able to address our problem very quickly and also helped explain how to prevent the problem from happening again.
Michael Nash
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was very precise with the repair and the cost upfront I would recommend precision to my neighbors if a problem arises
John Propeck
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service---garage door repair. This is my third call to you and I've always been given an appointment within 1-3 days. The service is always performed efficiently and quickly. Prices seem to be very fair.
Joy Lee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Loved our expierence! Called early in the day and they were able to fit us in the same day. They gave us a 2 hour window, and made it out before the window. We anticipated that they would give us an estimate and then have to order the parts. But no, when Josh (who was friendly, professional, and fast) arrived he was able to diagnose the problem quickly and had all that he needed to fix the problem with him. He did the job and was gone before the end of our arrival window! Great company would definatly use them again!
Jessica Dickson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called for a broken spring spring and had service on that same Saturday afternoon. We were given an explanation and solid recommendation on what we needed which we were taken care of in less than an hour. Highly recommend.
Joe Barletta
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh came as per scheduled time. He was very helpful in explaining the problem with my door. He was helpful in explaining all pricing options concerning the warranties. He was friendly and a nice guy.
Paul Novacek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our door lift motor broke. Precision came when they said they would come. They replaced the door lift assembly in 2 hours. The repairman, Alex, was very knowledgeable and courteous. I plan to ask them to repair our other door.
Steve Johnson
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The techs arrived on time, installed our new garage door & it looks beautiful inside & out. This new door totally transformed the way our house looks. We opted for the decorative hardware (which really added to the look of the door) and the new mechanism is super quiet. We could not be happier. Precision was recommended by a co-worker & I am glad we went with them. We are very satisfied with the service, the quality & the overall look of the new door.
Melissa M. - Kingston, TN
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys got the job done quickly once they arrived and without a catch. The only thing that I didn't like was that the person who did the initial assessment told me the new doors would be the same as the old ones just a little smaller and a different color. They were not, my old ones were insulated and these are not. That's a pretty big difference.
Johnny Coleman
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh did a great job, was here when he said he would be here, and was very courteous and professional. He performed spring adjustments without me even knowing they needed to be done!
Angela Narramore
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh was very courteous and professional. He saw what needed to be fixed and took care of it in a timely fashion. Very pleased with the service. Precision Doors has taken care of my garage door for several years. Will keep using them. I highly recommend them.
George Froehlich
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Patrick is knowledgeable and cordial. Highly recommended
Tim Czencz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had planned to replace both of our 20 year old garage openers at some time, but a broken spring on one of our garage doors hastened the purchase. I called Precision at 7:45 AM, Chris came at 9 AM. He talked me through a variety of options. By 11:30 I had two new quiet garage openers and a series of other repairs. Chris was personable, professional, and efficient. I couldn't be more pleased.
Mike Slimbarski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had Alex come out the first thing in the morning and had our door up so my wife could get to a funeral she had to be at. He then took care of our damaged door to secure it until the new door would arrive. He then saved us money by suggesting a new door with our senior discount All in all Alex was a god sent He did a fantastic job and had us feeling secure about our situation Precision needs more like him
Tom Bonkamp
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick is a consummate professional. He's obviously well versed in his profession and shoots straight from the hip. I truly believe he is truthful, trustworthy and a man of his word. I'm very pleased with the work he performed and will certainly recommend him and your company if the need should arise.
Bob Walls
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star rating, would be higher, but you gave no more stars. All my communications with you were handled in a professional manner. The installation of the door was a great teaching lesson in team work. I am a retired engineer, so I was their worst night mare, I watched the whole process, I did keep my mouth shut except for one questions, which was answered to my satisfaction. Each of the two installers had there job to do with very little overlap, no wasted motion or time, no standing around, just got to work and had the task done to my satisfaction. I picked you guys at random, and I am glad I did. Yes, if any one needs a door worked on you will be my recommendation. Thank you. John Stang, Lenoir City, TN
John Stang
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was on time, courteous and professional. He clearly explained issues with the garage door and was finished sooner than expected. So very glad my first call secured confidence that we chose the right company to repair our garage door.
Jeanne Davis
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door needed adjustment closer to jamb. Tech arrived on time and made adjustments in door tracks and roller brackets and significantly reduced the play in the door. Precision did this adjustment no charge as they installed the door about 16 months earlier. Very much appreciate them standing behind their work and standing by their customers.
Roger Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service. A broken door bracket had trapped my car in the garage. The appointment was scheduled the same morning, and Ty arrived promptly. He had the parts, did the repairs in two hours, and replaced the springs and other parts with my approval since the door was 25 years old. It now moves smoothly and is SO quiet! My car is free!!
Sandra Guinn
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was fantastic! Arrived on time. He was thorough and efficient. I won't hesitate to call Precision whenever my garage door needs to be serviced. I can't recommend them highly enough. I'm a totally satisfied customer!
Kent Stephens
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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