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Read what people are saying
about Precision Garage Door in:

Lenoir City and Tellico Villag Area, TN

Precision Garage Door of Knoxville
has received 127 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door of Knoxville promised and delivered. We had a spring break over the July 4th weekend. I called several other companies on Tuesday to get the spring replaced and the earliest I could get an appointment was at least two days out. Not a problem, but we could not get into our garage. A Google search of "best garage door service in Knoxville" turned up Precision Garage Door. After reading the numerous positive reviews I gave them a call around 9:30a. I was told a technician was in the area and could be at my house between 1p-3p. Well, at 12:45p Josh C. called and said he was on his way. Twenty minutes later Josh was there and working on the door. Josh checked everything out, replaced the broken spring and performed a complete service overhaul on the door. And, it only took about an hour. I believe this is the best our garage door has worked since we purchased the house 8 years ago. I would highly recommend Precision Garage Door of Knoxville for any service needs and they will now be my go to for any additional garage door needs.
Brian McKinley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael called before appointment time to let me know he could be earlier to my appointment if that worked for me. I told him that was great. He came and introduced himself and asked about my problems with the opener. Very calm and patient with my questions. I was given options to my problem and I chose to have a new opener installed. Project was finished and any questions I had were answered. Made a couple of trips to make sure everything was picked up and transaction was completed.Very pleased with work performed.
Doris Paul
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service , knowledgeable and finished repair job was great !
Kathy Lambert
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service and very prompt. I liked how they walked me through what they were going to do, and what might need to be done. Ended up being less and saving me money from the initial estimate.
Timothy Leonard
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door Service after a lot of research. I chose them because I liked all the information on their website and especially the part where you could see and read about their technicians. Our Tech, James W., called to let us know he was on his way, and he was on time. He was very knowledgeable and answered all my questions. He was very professional in his work ethic. He replaced springs, rollers, cables, etc. on my garage door. It works perfect now! I highly recommend Precision Door Service and especially James as a technician. He gets a five star rating from me!
John
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is #1 from start to finish! The timeliness, professionalism, quality of workmanship, products, and our wonderful technician, Josh, did a superior job in my book! Thank you also for getting to me so quickly when my door stopped working. Awesome company and we will spread the word!
Kim Mynatt
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic! Quick response and knowledgeable professional field representative
Roger Rose
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair/ installer was professional and informed me of every aspect of the repair and installation. Loved this guy.
Linda Norman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman who performed the install was excellent and efficient! I would recommend him to anyone who needs garage door installation or repairs. He was knowledgeable, efficient, polite, stayed on task, explained the process and procedure to me, and demonstrated everything when he was finished. The door works perfectly, and opens so quietly! I am quite pleased and satisfied! I highly recommend PRECISION DOOR SERVICE!
William Love
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everyone we dealt with at Precision were very professional but also friendly. Josh, the Technician who did the install, was pleasant and easy to work with - answering questions and explaining the entire process. Based on our experience, we will continue to use Precision and can recommend them.
Jim Mcdaniel
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A Great first experience. Your tech Josh was outstanding with his explanation of what to expect and how the new opener would work. To say I am pleased is an understatement. Would Highly recommend Precision Door
Jack Gillette
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job!!! Tech was on time and very through. He didn't try to "over sell" me and explained the issues he found that needed attention now and those to watch in the future. I would highly recommend service from Precision for your projects and or problems with garage doors.
Richard Chase
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Presision Garage Doors at 12:30 PM on a Friday afternoon because my garage door jammed and would not open. I received a same day appointment that James would arrive between 1:30-3:30PM. James was there within 45 minutes and repaired and rebuilt the door. James installed new springs, rollers, cables, brackets and rollers. The garage has never worked better. Within 2 hours my garage door was repaired with a 5 year warranty.
Chris Clark
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair was made same day that I called. Repairman was on time, professional and personable. He quickly took care of the problem by replacing needed parts. Door runs like new now!
Patricia Wells
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service, arrived before scheduled time. Friendly and knowledgable technician.
Michael Menard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had the same problem 2 months ago and another company "serviced" the garage door. The problem started again and your company was recommended. I was very pleased with the knowledge of the Technician and persistence in locating the problem. This home is owned by Gary Chandler and he has also used your company.
Joyce Pierson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow!!! We called Precision Garage Door on Friday morning of 9/3/20, and were schedule for service 3 to 5 pm same day. At 3pm service tech Josh arrived. After reviewing our request to replace rubber seals, align and lubricate 2 garage doors, he began work. Josh was very courteous and did excellent work. The price more than fair for the service we received. Again - Wow!!! We highly recommend Precision, and will tell our neighbors who to call. Thanks Precision for great service!!!
Brenda Dotson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job and fast
Frank Mcquilkin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door springs replaced. Fast quality service
Steven Dubose
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Out of the blue our garage door chain broke. Precision was quick to answer the phone and set appt. the same day. Sat. Robert called us before arrival and came on time. He was surprised our sturdy plastic cable broke, as it's stronger than metal. The job was made more complex because the prior installer had cut the metal guide rod short, which required moving the box to install the new rod and chain. Excellent, efficient and kept us informed every step of the job, we highly recommend Robert for your next repair. KM
Kathy Martin
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. I called 2 hours ago, and they had a tech in the area. They arrived and gave me some bad news - the crappy door system the builder installed was not worth fixing. They replaced the springs, rollers, etc. and got me up in running. Very efficient, personable techs. Hire this company.
Scott Corless
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot rave and review this company and service ENOUGH!!!! This company is just absolutely phenomenal and I will certainly be using them again whenever needed!!! SUPERB SERVICE AND CUSTOMER CARE!!!
Dawn Dalton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

our repair person Josh was courteous, arrived early (,before the 2 hour window we were given), knowledgeable and did not try to sell us anything we did not need. He repaired the coil spring and cables on the garage. In addition we asked to replace the bearings and rollers which he accomplished within 45 minutes the entire job. I asked about the motor and he stated we were in good shape with the motor. the price I felt was reasonable and we have a life time warranty. I have used precision in the past and received the same excellent service. I would highly recommend and would rate them at the highest level. They did not try to talk me into anything in fact I requested more replaced than they suggested to repair my problem. I would not hesitate to call for future service.
Gary Lenaghan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Motor, springs, motherboard, rail, gears, everything but the door itself needed replacement after 14 years. Operation was a safety hazard. James described the options, warranty and price. Admittedly, replacement was expensive (~$K) but needed. Took only about 2 hours. Technician knew the system and how to install.
Dave
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and communication. My tech was polite, on time and very knowledgeable. He was able to fix my issue with in a couple hours.
Kelly Schwenk
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Updated door codes and openers. Very helpful and explained everything.
Debbie Grubb
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Robert, the installer was very curious to me and efficient with installing my garage door opener. Prior to leaving, he explained complete operation of the new unit and answered all my questions. I have used Precision in the passed and will continue for all my garage door needs.
Criste Tiegs
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. Contacted us right away and installed our door within 2 days. Showed up on schedule and very knowledgeable. Great price too. Overall we are beyond happy with this company.
Matthew Sheldon
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Within 10 minutes of requesting an estimate (on a Sunday) on line I received a call from Precision. They scheduled a technician to be there the next day. He was on time and very personable. He replaced my garage door opener and springs in a professional and prompt manner. The entire experience was easy and very pleasant. Would highly recommend Precision for any garage door needs.
Cindy Hartsell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex our tech arrived early. He was extremely professional and was able to address our problem very quickly and also helped explain how to prevent the problem from happening again.
Michael Nash
Service Provided:
Garage Door Opener Repair
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