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Read what people are saying
about Precision Garage Door in:

Lenoir City and Tellico Villag Area, TN

Precision Garage Door of Knoxville
has received 87 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Patrick is knowledgeable and cordial. Highly recommended
Tim Czencz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had planned to replace both of our 20 year old garage openers at some time, but a broken spring on one of our garage doors hastened the purchase. I called Precision at 7:45 AM, Chris came at 9 AM. He talked me through a variety of options. By 11:30 I had two new quiet garage openers and a series of other repairs. Chris was personable, professional, and efficient. I couldn't be more pleased.
Mike Slimbarski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had Alex come out the first thing in the morning and had our door up so my wife could get to a funeral she had to be at. He then took care of our damaged door to secure it until the new door would arrive. He then saved us money by suggesting a new door with our senior discount All in all Alex was a god sent He did a fantastic job and had us feeling secure about our situation Precision needs more like him
Tom Bonkamp
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick is a consummate professional. He's obviously well versed in his profession and shoots straight from the hip. I truly believe he is truthful, trustworthy and a man of his word. I'm very pleased with the work he performed and will certainly recommend him and your company if the need should arise.
Bob Walls
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star rating, would be higher, but you gave no more stars. All my communications with you were handled in a professional manner. The installation of the door was a great teaching lesson in team work. I am a retired engineer, so I was their worst night mare, I watched the whole process, I did keep my mouth shut except for one questions, which was answered to my satisfaction. Each of the two installers had there job to do with very little overlap, no wasted motion or time, no standing around, just got to work and had the task done to my satisfaction. I picked you guys at random, and I am glad I did. Yes, if any one needs a door worked on you will be my recommendation. Thank you. John Stang, Lenoir City, TN
John Stang
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was on time, courteous and professional. He clearly explained issues with the garage door and was finished sooner than expected. So very glad my first call secured confidence that we chose the right company to repair our garage door.
Jeanne Davis
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door needed adjustment closer to jamb. Tech arrived on time and made adjustments in door tracks and roller brackets and significantly reduced the play in the door. Precision did this adjustment no charge as they installed the door about 16 months earlier. Very much appreciate them standing behind their work and standing by their customers.
Roger Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service. A broken door bracket had trapped my car in the garage. The appointment was scheduled the same morning, and Ty arrived promptly. He had the parts, did the repairs in two hours, and replaced the springs and other parts with my approval since the door was 25 years old. It now moves smoothly and is SO quiet! My car is free!!
Sandra Guinn
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was fantastic! Arrived on time. He was thorough and efficient. I won't hesitate to call Precision whenever my garage door needs to be serviced. I can't recommend them highly enough. I'm a totally satisfied customer!
Kent Stephens
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had two belt drive openers installed on two 10 ft garage doors, James Wells the installer did a great job, very knowledgeable on install and they work great.He did the job in timely manner.
James Ridge
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was on time and explained everything including cost prior to the repair. Very professional. Complete garage door overhaul.
Wayne Walls
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick did a fantastic job installing the new opener and changing out the door hardware to accomodate the the new opener. A fine Christian man I had the pleasure to meet and talk with. We are extremely satisfied with the new opener and how quite the door now sounds. The service was great and preformed in a timely manner. Great company to do business with.
James Russel
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I looked on Home Advisor and saw their reviews were positive so I called and they were able to set up an appointment the SAME day! The service tech, Josh Compton was patient with me as I explained the problem. He looked at my garage door and explained what was wrong and what it would take to fix it. He called me to come to the garage three times to explain what he found and what it would take to fix my problem. He was very professional, quick, and pleasant to work with. I will gladly call Precision Garage Door again if the problem every arises.
Deborah Christian
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast, called one afternoon and they were out the next morning. Service man was polite, friendly and efficient. I have used this company on several of my rental housed with great satisfaction and would recommend them to anyone thinking of repairing or replacing their garage door.
Dorina Devaughn
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very professional and courteous. I called at 8:00 and technician was at my house by 9:15.
Gary Harris
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My 17 year garage door hardware failed suddenly and my door stopped working. I called Precision at 10:00 a.m. Two service techs were at my house within 90 minutes and replaced basically all of my door mounting hardware plus the springs, rollers, etc. The garage door now works like new and makes no noise whatsoever. They even advised against replacement of my door opener as it would have been an unnecessary expense. I will use these guys when the opener eventually fails. This has been one of the best experiences with a home repair that I've ever had. I highly recommend this business.
Darrell Brackett
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We're happy to provide 24/& LIVE customer service to respond immediately to emergency calls. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was nice and knowledgeable. The job was completed when it was convenient for me and in a timely manor. I am very satisfied with my choice to go with Precision.
Mindy Self
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After realizing our garage door opener was broken around 2:30 pm and we couldn't get our car out of the garage, we contacted Precision and they arrived between 4 and 4:30. Very professional and happy to recommend!
John W
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. We are happy to provide 24/7 LIVE customer service to immediately respond to emergency calls. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All around professional experience.
Cole Rogers
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service, especially appreciated the care the technician gave as we scheduled around a funeral. The service was done timely and we are very pleased!
Glenn and kitti Cornell
A Response from: Sandy

Thank you for the 5 star review. We are so sorry for your loss. It is our pleasure to serve you and work around your busy schedule. We appreciate your business and feedback. You're in our thoughts and prayers.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were prompt, courteous and very professional. Highly recommend. Price were fair. Thanks.
Joel Mccall
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable and professional. I highly recommend them!
Kristy Tucker
A Response from: Sandy

Thank you for he 5 star review. Precision Door appreciates your business and recommendation.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Arrived on time same day. Repair was quick. Price was reasonable. Didn’t continue to sell other things after I explained I just wanted it fixed. Had parts on truck didn’t have to leave.
Mike Vohs
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech Patrick called to see if he could come earlier than quoted. Always a pleasant surprise and it fit my schedule. Quickly diagnosed problems and discussed recommendations for repair. Made repairs quicker than quoted and cleaned up very well. The door operates better and quieter than it ever has. Patrick was very kind and professional and we would highly recommend him and Precision Door. Do yourself a favor and call Precision. Don't make the mistake we did 2 years ago and let an average handyman replace the springs. The wrong size spring was installed and that created several other problems in 2 years, not to mention a annoyingly noisy door.
Brenda Taylor
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First off, i am a maintenance worker by trade. Knowing that my door problem had gone above my head and the parts I priced would be very expensive I decided to call a repair company. Precision was one of the first to pop up on the search. Great reviews, informative website flexable hours. I called and made a appointment for 5:30. I got a email with a picture of my repairman and confirmation of my appointment. James showed up and was very polite. We talked a little and he inspected my door. He found worn out rollers, frozen bearings and undersized springs. He quoted me a price and stated he woul be there until it was fixed properly. He completed the work in under a hour and the door was better then new. I was a little shocked at the price but after seeing the parts that were replaced the careful expert installation done and the performance after the fact it was well worth the cost. I feel like I have gotten a precision repair and a great warranty. I am confident that my garage door will be the least of my worries. If the rest of the crew is half as good as James then this is a great company to do business with.
Richard Tate
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nick called ahead. Was on time in scheduled service window. Troubleshooted the problem and fixed in minutes. Have used Precision before this service call. Will use again.
Jay Nason
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast and professional, technician was was good new his job price was fair.
Bernard Fox
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5-stars. Replaced springs, pullys, cables, rollers and realigned the door. I contacted Precision at 8 am and they had Josh there within two hours. Josh explained what was needed to have garage door perform like it should. After the work was completed, the garage door is operating smoother and quieter than ever before. Thanks Josh, your company can be proud to have you as an employee.
Dale Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to provide immediate/same day repair service.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh was tech:called 30 min prior to appointment, on time,courteous with detailed explanation as to problem( computer chip in Marantec M50),reset Door module & oiled Door hinges.Give 10 star rating if available.
Ed Parkey
A Response from: Sandy

Thank you for the "10 star" review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived at scheduled time. He quickly summarized what needed to be done and completed the job promptly. Very professional and knowledgeable. I am please with the work and would have no problem recommending your company to others.
Larry Jones
Service Provided:
Garage Door Opener Repair
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