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Thomas W

Thomas W
Technician
Reviews: 198
Average: 4.90 stars
Background: 11/28/2012
Drug Test: 2/20/2013
Thomas W has received 198 reviews, averaging 4.90 Stars:
1 2 3 4 5

Thomas W's Bio:

I'm 37 years old. I grew up in Knoxville and have been fixing garage doors my entire adult life. When I'm not working, I enjoy spending time with my two children.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas Wright was the technician that repaired my door. He was polite, friendly, and extremely professional. Mr. Wright is a credit to your company. We are very satisfied with the service and would not hesitate to recommend Precision Door.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a broken spring and worn out rollers. They replaced the springs,rollers,cables and various brackets. They arrived in the 2 hour window given and finished about an hour and a half later. Overall, I was pleased although I thought the price was a little high.

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Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am really impressed with the promptness, efficiency and professionalism of Precision.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response - same day service. Technician, Thomas, was friendly, professional, efficient, knowledgable.

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Thomas W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend using Precision Garage Door Service. The vehicle was marked, the technician wearing a uniform was prompt, knowledgeable, patient, and most important pleasant. I felt safe in his company and in his expertise. My garage door needed new springs and freeway bearings, the items have a three-year warranty. For me, finances are a concern when unexpected repairs are needed; I believe the company treated me well. In addition, I would add I have had my door for many years, and have had service in the past, and yet the technician Thomas W. was the first to inform me of various things I needed to know about my door and its function. The customer service I received was excellent, my space was cleaned of all debris prior to him leaving, and my door is working better than before it broke.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You ad in the yellow pages was the first one I saw and i'm glad that it was. I called ur office, spoke with Alison,& arranged a visit by ur technician Thomas.He said that the door was fixable & could be done in an hour. He was true to his word.In 55 minutes the door was good as new & he was on his way. He represents ur company personally & professionally.

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Thomas W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Every time I have had contact with Precision Door, my experience has been better than great! The people are knowledgeable, courteous, and competent. They have always checked everything over and given me advise of what the next issue might be and tried to do the jab without inflating cost and work. I would recommend them to anyone!

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Thomas W Service Provided:
Garage Door Repair

Product:
Cables

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had the door installed about a year ago and were happy with them, until the large door would not stay down around 8:30 Monday night. Your company sent out a tech that fixed the problem for free. Then on Friday afternoon, I think it was Patrick, came over and redid some of the things on both doors that he said needed to be changed. Again we had lifetime warrenty and there was no charge. Wow the doors are now almost silent, and we are so happy we chose Precision Door. We will tell our friends.

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Thomas W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Very professional. Great response.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.

-

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was efficient and professional. He repaired the cable to one of the two doors I purchased in October 2011.

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Thomas W Service Provided:
Garage Door Repair

Product:
Cables

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gave a two hour window and stuck to it. Addressed broken door components and made recommendations for additional repairs. Thomas fixed my door quickly, cleaned up, and was friendly and professional.

-

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service, very efficient, and quick!

-

Thomas W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was very capable and repaired the door in a short amount of time. We were so pleased that the repair was done the afternoon that it broke. We will use your company when ever we need it and will certainly recommend to our friend.

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Thomas W Service Provided:
Garage Door Repair

Product:
Cables

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas did a great job and very professional. Came same day as called, which is rare these days. Very pleased with work and highly recommend. Thank you very much.

-

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt response. Knowledgeable technician. I recommend without reservations.

-

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and will definitely suggest to others. Thank you.

-

Thomas W Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with your company has been outstanding. We had our garage door rehung and a new opener installed in the fall and the techinician was prompt and professional. This week the door stopped opening completely and after I called the office, there was a different, equally professional, techinician at my house the same day to fix the issue. I referred my neighbor and they recently had a new opener and door installed and were very satified as well. Thank you

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Thomas W Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas did a great job! The price seemed a little high but service was great.

-

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent repair by a knowledgeable, experienced and efficient technician. Very impressed.

-

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Helped get the garage door back running. Did a great job. Thanks for fixing us up.

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Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time Precision has come to my home for a repair. Precision was recommended by a friend when I moved to this area. Today the garage door opener was replaced. The technician was on time, professional, pleasant and knowledgeable. He did a good job explaining my options and worked efficiently. I would highly recommend Precision.

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Thomas W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was very knowledgeable and courteous and explained my situation thoroughly. He inspected the garage door and explained what needed to be done to correct its operation. The solution to our immediate problem was to tighten the battery tabs in the openers. This made the $65 service fee seem a bit high.

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Thomas W Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Could not have been more pleased. They were on time, quick, and the job was done with great quality. We felt the prices were very reasonable. Would recommend them to anyone.

-

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

i received a coupon via direct mail. Glad i called. Tech was knowledgeable and a good guy.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas is great. Very professional and knowledgable

-

Thomas W Service Provided:
Garage Door Opener Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a pleasure to do business with. The service tech was extremely knowledgeable. Can't wait for my new garage door to be installed!

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service!

-

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt scheduling of appt. Technician was timely, courteous and knowledgeable. Excellent experience. I would definitely recommend Precision Garage Door. 5 stars.

-

Thomas W Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Thomas W
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

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(865) 408-8914

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(865) 512-6675

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Lenoir City and Tellico Village Area

(865) 816-9766

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(865) 268-4051

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Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

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Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922