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Thomas W's Bio:
I'm 37 years old. I grew up in Knoxville and have been fixing garage doors my entire adult life. When I'm not working, I enjoy spending time with my two children.
Knoxville, TN
Product:
Technician: Thomas W
Knoxville, TN
Thomas was informative and helpful
- MIKE FRILEY
Knoxville, TN
Garage door repaired
- Janet Foust
Knoxville, TN
The guys did and outstanding job!
- Wayne Polite
Knoxville, TN
I knew Thomas Wright worked for your company so when my garage door spring broke I thouhgt immediately of calling Precision Door. I knew that Thomas was a very upstanding young man and that I could trust him to do a great job and with the utmost integrity. I could trust his word and not worry about being cheated nor having to have the door repaired over again, an experience I have had in the past with another company in town. I had recommended Thomas to another friend of mine in the past and he did a fabulous job for her too. Thomas and your company will get my highest recommendation.
- Colleen Chutich
Maryville, TN
Our springs broke late Sunday afternoon, so I placed a call and Precision sent out a technician(Thomas), who pointed out some things that were intalled wrong in the past and/or damaged, that contributed to the springs breaking. He replaced the damaged parts, corrected the mistakes, and now the garage door works better, and is quiter than in the past, with higher quality parts. He did a super job, and as I watched him work, you can tell he is well-trained and knows what he is doing. I am glad we called Precision....thanks.
- Greg Hendrickson
Knoxville, TN
Thomas was great. He diagnosed the issues with my garage door, made the repair in a timely manner and kept me informed on what he recommended to ensure long term operation of the garage door system.
- Craig Cantrell
Knoxville, TN
The tech only performed a field reset and when I asked him what he was doing, he said that I should only contact your company when this happens. He pushed a few buttons on the overhead box and ran the garage door up and down a few times. I was hoping to learn for myself so I wouldn't have to spend $65.00 for a 5 minute service call. I will google how to perform a field reset and do it myself next time. I was able to reprogram my garage door openers, change the codes, etc. on my own. I can figure this out now too. I think your company is great but this was a total rip-off and I'm disappointed that your technician wouldn't give me some options to resolve the issue myself. They were nice, but again, the visit was a rip-off. Thanks!
- Melissa James
The technician followed company protocol by performing a 25 point inspection (safety and function) to be sure that the door, opener and parts are working properly and if necessary, make recommendations of repair. We spoke with customer and explained the issues with performing a field reset. We apologize that you were not completely satisfied. We appreciate your business!
Alcoa, TN
Tried to open garage door so I could make a Dr. appt. Failed to open; called Precison; Thomas was on the scene in less than one hour. Repair completed shortly and I got on with my day. Job well done.
- WARREN COMPTON
Maryville, TN
I WAS TOLD THAT I WOULD RECEIVE A RECEIPT FOR MY PAYMENT AT MY E-MAIL ADDRESS. I HAVE NOT. I CALLED AND WAS TOLD THE E-MAIL ADDRESS WAS NOT CORRECT, HOWEVER YOU CAN SEE I RECEIVED THIS E-MAIL. THOMAS DID AN EXCELLENT JOB.
- JC TINMAN
Thank you for your feedback. We are looking into the reason you did not receive your invoice. We printed a hard copy and mailed it to you today. Sorry for the inconvenience.
Knoxville, TN
I chose Precision from Angie's list, and the reviews which were available there. My technician was prompt, friendly and explained the problems as he found them. He was even patient with me as I got over the shock of the price!
- ERNESTine LAWRENCE
Knoxville, TN
job well done
- Ron Shrader
Knoxville, TN
Thomas did an outstanding job. He was very courteous and professional. He explained exactly what was wrong and the appropriate course of action to resolve the issue long term. I wouldn't hesitate using or recommending the company or Thomas again.
- DAVID WRIGHT
Loudon, TN
Replaced gear. Service was quick and the serviceman was knowledgable, polite and did an excellent job.
- Bernard Wysocki
Maryville, TN
Very pleased with the prompt response and excellent, neat work. Thomas was very efficient and helpful.
- Sharron Kull
Oak Ridge, TN
Needed garage door remotes and inspection of door on home we just purchased.
- Bill & debbie Comings
Oak Ridge, TN
Technian explained well about the problem I had and gave me choices for pros and. Cons.
- Lei Cao
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I am delighted with my service and feel that Thomas did a very good job of diagnosing my garage door problem(s), recommending solutions and executing them to my satisfaction. My garage door has never worked so well and moved so quietly. I recommend Precision Door Service highly, from beginning to end. Great Job!!!! And thanks!
- Augusta Vanderbilt