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James W's Bio:
I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Kodak, TN
Knoxville, TN
Very good. Did a great job
- Cathy Miller
Knoxville, TN
Very pleased. Really professional and experienced tech. He discussed the issues he saw and made sure I understood my options for an immediate fix and future issues that might come up.
- Jimmy Lay
Midtown, TN
I chose Precision Door Service after a lot of research. I chose them because I liked all the information on their website and especially the part where you could see and read about their technicians. Our Tech, James W., called to let us know he was on his way, and he was on time. He was very knowledgeable and answered all my questions. He was very professional in his work ethic. He replaced springs, rollers, cables, etc. on my garage door. It works perfect now! I highly recommend Precision Door Service and especially James as a technician. He gets a five star rating from me!
- John
Loudon, TN
It was a pleasure working with James again. I now have two very quiet opening and closing garage doors. He is always very patient in explaining everything to me and in making sure I’m comfortable with all the instructions. Great company with good customer follow up.
- Joanne Ambs
Knoxville, TN
Always have a good experience with the company and the service tech. Have used them for many years for my door repair!!
- Myron Mcmillan
Knoxville, TN
The technician arrived on time and was very professional. He described in detail the work that needed to be done to have my garage door functioning again. The price he quoted was the price I paid. There was no added fees, in fact, the technician comped the service fee. The work was completed in a timely manner and on the same day. I now have a fully functional garage door. I am very happy with the professional service. Thank you.
- Tania Crockett
Kodak, TN
Professional and responsive. Their technician, James, was knowledgeable and skilled, quickly diagnosed my problem and was fully equipped with the tools and materials required to repair my 18" door. COVID-19 issues and respect for my property were obvious. Most remarkable was James's focus on "doing the job right" with him resolving issues from the original installation that he could have overlooked. Prompt response, thorough and professional repair and fairly priced, its little wonder why Precision has 2181 fire star reviews, oops make that 2182 fire star reviews.
- Joseph Russell
Knoxville, TN
Great job On time. Provided options.
- Richard Hodges
Knoxville, TN
I was so impressed with this company. Within 2 hours of calling the number and getting a real person who was helpful and polite, we had a new garage door opener installed! A technician called me and came out within 30 minutes of my call. Very impressive. Highly recommend.
- Bryson Walker
Sevierville, TN
I needed weekend repair that local companies didn’t offer and you promptly scheduled me for a technician to come out. James provided excellent service and explained my issue in a way I could understand. Everything works great now and I am so pleased with your company and the professionalism of your staff. Thank you!
- Rose Reagan-justus
Knoxville, TN
James was a great and very professional, did a wonderful job, thank you for your speedy service and I would definitely recommend this company.
- John Sullivan
Kodak, TN
Your technician was very professional and polite. Because of people in your technician I am proudly one of your many customers. Very good job.
- Daniel Napieralski
Knoxville, TN
Excellent service. Very prompt and friendly, the technician explained the problem and repair options clearly. He worked quickly and carefully, leaving the garage clean and tidy.
- Mark Calvert
Oliver Springs, TN
James arrived a couple of minutes early and started replacing our old garage door opener immediately. He finished the job in a short amount of time and cleaned up the area afterwards. He was friendly and knowledgeable. Great job by Precision again.
- Jerry Peddicord
Townsend, TN
Prompt and efficient service. James Wells was one of the most competent technicians I've ever met. He is a skilled professional and a credit to your organization.
- Howard Smith
Knoxville, TN
Old door opener was 20 years old so time for a new one. Installation did not take long and technician James was very nice and courteous. I definitely recommend them to friends and family.
- Stacey Swafford
Product:
Technician: James W
Jefferson City, TN
The response time as well as service received was excellent. James was very professional and took great pride in his work. We will definitely use Precision Door Service again and highly recommend!
- Doug Seals
Knoxville, TN
Quick scheduling and prompt service. Fixed a door problem and James showed himself to be very knowledgeable.
- Robert Greenberg
Sevierville, TN
James arrived as scheduled. Very polite and work was completed within an hour. I have used Precision before.
- Jerry Reagan
Kingston, TN
I called Presision Garage Doors at 12:30 PM on a Friday afternoon because my garage door jammed and would not open. I received a same day appointment that James would arrive between 1:30-3:30PM. James was there within 45 minutes and repaired and rebuilt the door. James installed new springs, rollers, cables, brackets and rollers. The garage has never worked better. Within 2 hours my garage door was repaired with a 5 year warranty.
- Chris Clark
Knoxville, TN
Called at 3pm on Saturday to get a spring repaired, and by 5:30pm was good to go! James was awesome.
- Skip Ingle
Knoxville, TN
James was great.
- Clarence Atkins
Kingston, TN
Repair was made same day that I called. Repairman was on time, professional and personable. He quickly took care of the problem by replacing needed parts. Door runs like new now!
- Patricia Wells
Kingston, TN
Wow!!! We called Precision Garage Door on Friday morning of 9/3/20, and were schedule for service 3 to 5 pm same day. At 3pm service tech Josh arrived. After reviewing our request to replace rubber seals, align and lubricate 2 garage doors, he began work. Josh was very courteous and did excellent work. The price more than fair for the service we received. Again - Wow!!! We highly recommend Precision, and will tell our neighbors who to call. Thanks Precision for great service!!!
- Brenda Dotson
Sweetwater, TN
James was at my house within an hour after I called. He reviewed the repairs needed and gave me an estimate for the repairs. James was very professional, courteous, and efficient.
- Charles Mcamis
Marlow, TN
Know what they are doing.will use them when I have garage door trouble.
- Don Sharp
Vonore, TN
on time,competent, pleasant
- Gary Harnett
Knoxville, TN
Be sure to ask “what else might I need due to the age of my door?” because the technician clearly knew that based on the age of the house that I was gonna require more than the $255 repair I was quoted. And I was told on the phone by Thomas that if they’d quoted me the $500, I wouldn’t have had them out for the repair. Hmmmmm. Clearly the plan was to get the job with a low quote and then upcharge you for what the believe you’ll need. The repair itself is satisfactory but twice as much as the original quote. Did I need the extra work done? I have no idea. Based on the age of the door, it is possible but folks should know on the front end that the likelihood of only paying $255 is pretty slim.
- Mitch Parks
Knoxville, TN
FIRST - I generally I do not do business with an owner who has NO LAST NAME! James Wails replaced the broken spring (s) and sold us on replacing worn components - we accepted... Thank you It is my intention to make Precision Overhead Garage Door Service our primary repair service - Last name or no last name! By the way, How do I denote that I purchased more than one item on your "Purchase a new product" chart that follows these comments? George Chaney
- George Chaney
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Responded quickly, did an excellent job, technician knows his stuff.
- Stephen Walliski