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James W's Bio:
I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Knoxville, TN
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Knoxville, TN
Thank you for the wonderful service I have received with Precision. Today I had a problem solved and James the technician was very prompt, friendly and helpful. Couldn't ask for better. Thank you.
- Colleen Patterson
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Knoxville, TN
Great fast service. Called at 8am and service tech was here at 11 am same day. Took Williams almost a month to come last time I needed service and they were very rude and did basically nothing. Tech was professional and courteous. 5 Stars.
- Garry Weaver
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Louisville, TN
Our repair man James did a great job. Thanks
- Alan Giles
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Corryton, TN
Very professional and friendly. Quick repair and thorough explanation of problems. Will definitely use again!
- Dobbins
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Norris, TN
James is great. He explained everything he was doing and what the problem was. I had to have the springs and cables replaced on my garage door and he removed the old ones and had the new ones installed in just under an hour. He was very courteous and knowledgeable. Thank you!
- Peter
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Seymour, TN
This is the second time using Precision Garage Door and both times have been a good experience. They showed me what the problems were and gave me options. The first time the door could be repaired, this time I plan on having the garage door replaced. I highly recommend them.
- Donna and mike Sharpe
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Knoxville, TN
James, the technician, was punctual, knowledgeable, and had the issue spotted and fixed within minutes. He also trouble-shooted the rest of the system, and was on his was way. All within 10 minutes! I really appreciated his timeliness on a busy day like today. Many thanks to James for such care today!
- Rebecca Epperson
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Clinton, TN
The garage door torsion spring snapped in two at 6:15 in the morning and I gave Precision Doors a call at 6:30 a.m. and they were here by 8:30. My technician James was very curtious and knowledgeable. He had my door fixed in 30 minutes great job James and Precision Doors. I would definitely recommend them to everyone I know. I will definitely use Precision Doors again if I need them.
- Robert Alexander
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Maryville, TN
6 stars! The rep came the very next day after I called, gave me 3 options with costs so I could make a decision that fit my budget, and made the repairs immediately! He was friendly and professional. I'm very happy with the results.
- Pat White
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Knoxville, TN
Excellent service and responsiveness! James did a great of job of explaining what was wrong with the door and then fixed it quickly. Would definitely use again and would recommend to friends and neighbors.
- John and Heather Dreiser
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Powell, TN
Terrific experience and company. Will certainly be a repeat customer and refer to others.
- Satisfied Customer
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Oak Ridge, TN
Great price. Great service. Not one problem. Will recommend and use again.
- Erik Weatherford
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Knoxville, TN
He said first it would be $330.00 and said it would be a $100.00 more to get everything fixed. He only fixed springs and cable. Then it went to $590.00. When I said can you do it cheaper he went to $550.00. That is a lot more than $100.00 something. It took him less than a hour. I feel like I got cheated. I paid more than $230.00 for a 5 year warranty
- Paula Coffman
Thank you for your honest feedback. At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Please call our office anytime at (865) 692-5141 should you like to discuss any further concerns. We appreciate your business are we are sorry that you were not completely satisfied.
Knoxville, TN
Called to make an appointment and the service tech was at our home within an hour. Very friendly and knowledgeable.
- Laura Hayden
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Maryville, TN
Watching James was like watching a pit crew in action, he made calculated moves, no having to do anything twice, gave advise on routine maintenance to keep everything working as it should.
- Gary K
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Knoxville, TN
Service person did a great job and was very helpful and friendly.
- Wayne Thomas
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Pigeon Forge, TN
James showed up when he said he would be there. He was very knowledgeable and professional and explained everything to me. Walked me through the home warranty issues and fixed my opener. Couldn't have been more helpful or professional. Would certainly recommend you and James to anyone I know who asks about garage door repairs and/or opener repairs. Thanks for sending James.
- Thomas & Margaret Fay
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Alcoa, TN
Great, prompt service. Thanks.
- Clarence Cutshall
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Knoxville, TN
Loved that James arrived on time and did excellent quality work. I would highly recommend this company!
- Peg Kennedy
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Knoxville, TN
5 STARS (all gold)! James, our technician, was prompt, professional, friendly, and honest in his appraisal and work performed. All the things you'd look for presented in a manner respecting the integrity of home ownership. Needless to say, my wife and I were impressed and would not hesitate to call PDS in the future.
- Paul Sharpe
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Knoxville, TN
James provided an excellent service. He knew his work and was really quick in fixing the door. My door works like new.
- Mani Janardhanan
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Knoxville, TN
I am highly impressed with the response and that at 730 at night I was able to talk to a "live" customer service person.
- Greg Johnson
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Seymour, TN
The technician was courteous and competent. He repaired my door and even programed my car to open the garage door. He explained what he was doing and gave me ample opportunity to ask questions. I give Precision five stars without reservation.
- Janet Lester
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Maryville, TN
James came early, checked the doors and not only confirmed my fears, but pointed out other issues as well. He did a PDS overhaul on both doors....the works....springs,rollers,bearings,cables,cable drums, all adjustments and lube. At 60 I'm not easily impressed, but the experience in a word was awesome. James not only installed and repaired, he EXPLAINED what was wrong and what effects the wear would have on the other components. Knowledgable,Professional, no grass grew under his feet. To me....the MOST IMPORTANT POINT...is that for the money charged, the VALUE was there. I believe your money will not be wasted with this company with 9/10th of the noise eliminated.
- Lou Matarazzo
Thank you very much for your review! Your business is greatly appreciated!
Knoxville, TN
I have had them service my garage doors twice so far and am very happy with their work. They are honest and tell you exactly what you need to fix the problem. I highly recommend them. RD
- Reza Dabestani
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Maryville, TN
My garage door was not functioning properly, I called Precision and they were most helpful. My service Tech was James and I found him to be very helpful, knowledgeabe and great to work with. My experience was excellent!! Thanks, Tony Crisp
- Tony Crisp
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Powell, TN
Technician James did an outstanding job pointed out other problem areas that needed attention.
- Erven Williams
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Pittman Center, TN
Service was good! 5 Star Rating! Plan on having your crew replace our old garage door with a new one in a couple of months.
- Donna Miller
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Knoxville, TN
James was a very nice man who knew what he was doing. He was very efficient and finished the job quickly. I will definitely use Precision Door again and will also tell all my friends to use Precision Door. Thank you, Carol Sticher
- Carol Sticher
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(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
The telephone receptionist, Christine, was very helpful and asked very specific questions that showed she knows doors! I was pleased that your repairman was NOT cover with tattoos and rings in his nose. (Yes, I am old.) James was very competent, friendly and prompt. He fixed the door twice as fast as I thought it would take. I was thrilled that he could save the original door! After his repairs and tune up, that was the quietest garage door that I've heard operate. My Thanks To All, Tim
- Tim Borg