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Thomas W's Bio:
I'm 37 years old. I grew up in Knoxville and have been fixing garage doors my entire adult life. When I'm not working, I enjoy spending time with my two children.
Lenoir City, TN
Thank you for your feedback! We appreciate your business!
Knoxville, TN
Got garage door working within hours of calling for service! Thanks!
- Anne Coleman
Thank you for your review! We appreciate your business!
Knoxville, TN
Although I was not particularly happy with the cost of my repair, as opposed to purchasing a whole new garage door opener, I was delighted with the efficiency and completeness of repair performed by Service Technician Thomas. He knew his job and did it very well.
- Stephen Hunt
Thank you for your review! We appreciate your business!
Sevierville, TN
I was very pleased with the customer service that your company provided. From the first person I spoke with to the last person everyone was exceptional. The repairs were at a Condo that I am responsible for in Sevierville, However I live in SC. I was a bit apprehension about contacting someone from a internet site, but I can say that this has been a great experience. I wish I could get this kind of service in SC.
- Ron Catlett
Loudon, TN
I was delighted that come the same day. Tom explained the problems and what they could do, had the materials for the fix, and were in and out quickly. Good job!
- Dana Rothrock
Knoxville, TN
Thomas did a great job repairing both of our garage doors. We were satisfied with the results and how quickly Precision arrived after placing the call (less than two hours).
- Matthew & Darlene Heller
Gatlinburg, TN
My neighbor gave me the name and number of a garage door guy they used. I called and you came on the day at the time promised. We have 3 separate single garage doors, one broken. They repaired the broken one, then reviewed the other two doors. They too need servicing. The 3rd door is just a manual door, but WOW, the difference new rollers can make. Before it took both arms pulling and pushing to get the door up. Now with one hand I (over 50)can open it. It's amazing.
- Carol Addington
Knoxville, TN
Thomas and Precision Door Service did an excellent job at my house. I would use them again if needed. Thank you!
- David Burk
Knoxville, TN
I had called Williams door company in Knoxville TN to come check my garage door. I first bought a part from Williams door company to try and fix the problem. When I went to install the part I notice that the screw drive on my Genie garage door opener was broke. I call Williams door company and explain the problem and they sent out a service tech. Williams did advise me that for the tech to come out there would be a $82.50 service charge and the tech could not come till the next day or day after. I made an appointment with Williams garage doors and took the day off of work for the tech to come out to fix my door. The tech arrived and looked at my opener and said he could not fix it. HE WAS THERE LESS THAN FIVE MINUTES! I paid the $82.50 and the tech left and I was not happy! I called Precision and the girl who answered the phone was very helpful. She listen to my problem and had Thomas come out that SAME AFTERNOON! Thomas arrive very professional and looked at the problem and offered TO FIX THE PROBLEM! I talked to Thomas about a new unit and decided to buy a belt drive opener from him. GREAT CHOICE! me and my wife love the opener and are very happy.
- Mark Davis
Knoxville, TN
Very pleased with the service I got from Precision Door and its tech, Thomas! Very professional, very detail oriented, and gave me good advice on my options with recommendations. A pleasure to do business with a company such as Precision Door!
- William Crowley
Knoxville, TN
Thomas came to check our malfunctioning door opener the evening before July 4th and was very pleasant and professional. He attempted to adjust the opener but concluded that it was worn out and not adequate to handle the large double door. He suggested a "carriage door"opener designed for such large doors. We scheduled to have him install that the following Monday and we are pleased with the promptness of Precision Door.
- William Crowley
Knoxville, TN
Patrick was very helpful and very knowledgeable. I would highly recommend Patrick.
- lisa coram
Knoxville, TN
Good Morning: It is a pleasure to respond to your communication that was received on 6/21/2014. Your immediate attention and prompt response that was created by a telephone call met all of my expectation that I thought would happen from your company. Your service man was very professional and appeared to be ready for immediate repairs. Job well done. Regards, George B. Pickel Satisfied Client
- George Pickel
Knoxville, TN
See comments I provided earlier. I am re-sending because I forgot to include a 5 star rating.
- Susan Armstrong
Knoxville, TN
Thomas Wright did an excellent job replacing the springs on my garage door. I am extremely satisfied with how quickly I was able to get the springs replaced. The repair was finished only 4 hours after I phoned Precision. Thanks for a job well done.
- Jerry Jennings
Knoxville, TN
Your service man was topnotch,thanks so much,told us what we needed and and when we could expect him back
- muriel smith
Oak Ridge, TN
I have used Precision twice in the last year, and both times I have been completely satisfied with their work. The technicians are so knowledgeable and professional. I feel comfortable having them work in my garage. I will always use Precision for my garage door problems.
- Kathy Vogel
Knoxville, TN
I chose Precision because of the 24/7. Very, very pleased with a live person answering my call- considerate and knowledgeable. Thomas, our technician, was super professional and extremely helpful!!! Our garage door works much better than it did brand new. TRUST ME! It operates much smoother and quieter than before. I will have Thomas back to do the second door. WELL DONE PRECISION STAFF!!! I will recommend you to everyone.
- Dawn Kienzl
Knoxville, TN
I just moved to this house, & the garage door decided to not come down. Most of my belongings were still in the garage, now open for anyone to see & carry off. Precision's technician/fixer/installer Thomas was excellent. After examining the door on this older home, he explained IN GREAT DETAIL how it would be cheaper for me to just buy a new door. He showed me the figures to back himself up. I have ordered a door. I'll give another review after the door is installed.
- Elizabeth Nelson
Sevierville, TN
Thomas was very professional and completed the work very quickly. He is a fine young man. Please send a copy of bill to my e mail.
- Gaylord Kaatz
Knoxville, TN
I selected Precision from dozens of other garage door repair companies, due to their 24/7 service. I called at 10pm and quickly talked to a real person who took my order. My service technician arrived promptly when scheduled and was very knowledgable of door repair. Thomas cleaned up after himself and wiped the door down of any repair handprints. He also showed me the best repair kit for the best value.
- George Wells
Knoxville, TN
Very professional technician who did a great job fixing our garage door! Thanks!
- Whitney Wutzler
Greenback, TN
My son recommended Precision Door Service since he had work done and was pleased. Two techs came out today just 4 hours after calling to repair both of our garage doors. They were very courteous and efficient. Thank you for wonderful service.
- Linda Sexton
Sevierville, TN
Precision Door really knows the meaning of customer service. This is the second time I have called and have been impressed both times (the first time was for a broken spring and the second time was to replace the keypad.) I would not use anyone else and recommend them to everyone. Thank you for a great job!
- Patricia Mccumber
Maryville, TN
Thomas was punctual and very professional. The total cost for repair was a bit more than I expected however.
- Anthony Tesone
Knoxville, TN
Originally tried to get previous garage door company to come out, but their technician was sick with flu. Since it was Friday morning and I could not wait until Monday, I called your company from yellow pages (seen your mail ads too in past). Thomas replaced springs, adjusted roller bar assembly misaligned from original installation, and replaced bearings and rollers with repair kit(s).
- helen copp
Maryville, TN
The repairman was very prompt and professional. The repair was done after hours. I would highly recommend using Precision Garage Door.
- David Perkins
Knoxville, TN
Fast and professional. Thanks!
- Cindy Veals
Loudon, TN
Same day service on garage door repair. A great experience. Prompt, polite, knowledgeable serviceman.
- William Waskelis
Knoxville, TN
Technician,(Thomas), was on time, polite, knowledgeable and efficient. I was a little bit surprised by the price tag though.
- Jason Toth
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Thank you for your quick response to our service quest. The technician was responsive and professional; a personable young man. Extremely pleased with your service.
- Thomas Lee