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Josh C

Josh C
Technician
Reviews: 319
Average: 4.98 stars
Background: 8/1/2016
Drug Test: 7/29/2016
Josh C has received 319 reviews, averaging 4.98 Stars:
1 2 3 4 5

Josh C's Bio:

I’m an Army veteran born and raised in Knoxville. I really like spending time with my wife and friends enjoying the little things in life.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh came out within an hour of me calling. He was friendly, efficient and knowledgeable. He also showed me things I could do to extend the life of my garage door.

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Josh C Service Provided:
Garage Door Repair

Product:
Springs

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with the service provided. My service provider's name was Josh and I would highly recommend him. If I ever have garage door issues again, I will certainly call precision and request that Josh take care of any issues.

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Josh C Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came the same day I called within 1 hour. The technician was very knowledgeable and fixed the problem, plus did maintenance that I didn't know was needed. Did all the work in less than an hour. Very pleased and would recommend to anyone

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was very helpful in analyzing problems with our existing door. He installed new springs and rollers, and installed a new belt driven opener. He did a fantastic job and now the door works perfectly. I highly recommend Josh and Precision.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation of Josh and company. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was fast and professional, technician was was good new his job price was fair.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Josh C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5-stars. Replaced springs, pullys, cables, rollers and realigned the door. I contacted Precision at 8 am and they had Josh there within two hours. Josh explained what was needed to have garage door perform like it should. After the work was completed, the garage door is operating smoother and quieter than ever before. Thanks Josh, your company can be proud to have you as an employee.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to provide immediate/same day repair service.

Josh C Service Provided:
Broken Garage Door Spring Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time we have used your company to take care of an issue with our garage door/opener. Your technician was prompt, professional and took care of the problem in a timely manner.

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. Enjoy your new quiet, smooth operating garage door.

Josh C Service Provided:
Garage Door Opener Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service repairing broken spring on our garage door. 24/7 live operator is a plus as we were able to schedule Monday morning service by calling on Sunday. Technician, Josh Compton, very competent, personable and polite. Did not attempt to oversell warrantys or service. Replacement parts are all made in the USA. All-in-all very pleased with our decision to contact Precision door.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide our customers with 24/7 LIVE customer service for your unplanned emergency needs.

Josh C Service Provided:
Broken Garage Door Spring Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was here today and he was great.Our door won't close and you guys had just installed a new system a few months ago.He corrected the problem and took the time to explain some things to us,that were very helpful. He was extremely helpful and very professional.

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision and technician Josh Compton truly saved the day! Garage door broke during opening in the morning when leaving for work. Precision quickly dispatched Josh to fix the problem. As it turned out the hardware had to be completely rebuilt. Josh had it done in no time, and I was able to continue on to work. Superior service!

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called, was in area and came early. Did an excellent job.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Josh C Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh arrived at our home early. He identified the problem immediately and went to work. After he replaced the cables, he went on to check everything about the mechanics of the door as well as a second door that was working properly. Since we had purchased a warranty when we had the new opener installed, the only charge was for a service call. Excellent service in a timely manner.

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A Response from: s

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When your car is trapped in the garage, you want immediate help. I called and actually got to talk to a person during the weekend who cheerfully took my information and scheduled a repairman to come on Monday morning to fix my garage door. He arrived punctually and very professionally accessed and fixed my problem! Frankly I was surprised how much the repair would cost, but did get quality work. He also SD I showed me how w recently purchased hg and garage door opener had been improperlyinstslled. He fixed that as of I now have the quietest sounding garage door. I am very pleased. Imsksi pleased with the5-year warranty!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It is our pleasure to provide 24/7 LIVE customer service for those times when unexpected problems arise.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a last minute appointment scheduled and the technician was on site within a couple hours. He was able to review my issues and quote me both repairs and replacement. He took the time to speak to his management in order to ensure the information he was relaying to me was accurate (I have an unusual set up).

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We realize not all garage door problems happen perfectly according to your busy schedule. We're happy to provide same day technical support.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was tech:called 30 min prior to appointment, on time,courteous with detailed explanation as to problem( computer chip in Marantec M50),reset Door module & oiled Door hinges.Give 10 star rating if available.

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A Response from: Sandy

Thank you for the "10 star" review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Opener Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very Professional and Knowledgeable!!! 5 STARS!!!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can not say enough good things about Josh Compton our tech and about Precision Door. I was first of all very impressed to place a service call after 5pm and speak to a live voice. I was also very thankful Josh was able to be onsite the next morning. Josh was prompt and very thorough with the work he did. He had my garage door overhauled and working again within an hour. Even more than that Josh was very professional and treated us very respectful. I'm glad to see great customer service still exists in this world. I would highly recommend Josh and Precision Door to anyone.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. We realize life happens after 5pm, so we provide LIVE customer service 24/7 for your convenience. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife and I are occupying my son-in-law and daughters house and caring for their dogs while they are on active duty in the middle east. In this case...instructions from my "kids" would have been appreciated. The labeled instructions on the buttons for operation on the wall mounted garage door operation "pad" are not where they should be. I ended up locking (stopping) the operation of the door in the down position by pushing buttons in combination, individually, one at a time......trying to get the door to operate (open)...... and the long narrow button above all of the other buttons turned out to be a lock/unlock switch depending on which end of the button you push (!). I have never seen such an over-engineered complex and confusing, and in my opinion, wrongly labeled wall operation pad for a simple task as opening a garage door ! ! (Note: Instruction manual for the opener was not to be found). Your technician, Josh Compton, corrected the situation immediately! I will recommend your company to others in the neighborhood if the need for door repair arises.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Your daughter and son-in-law are in our thoughts and prayers as they are in the middle East serving our country.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service! Arrived within an hour of my call. Josh Compton was my technician and he was courteous and professional! He gave me several options and I did not feel like he was trying to make a sale. I am VERY pleased! I would highly recommend!!!!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Josh. We love recommendations...highest form of flattery. It is our pleasure to serve you.

Josh C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

WOW! Josh called before he came to let me know he was on his way. He immediately assessed the problem and fixed it in a little over 30 minutes. He was professional and courteous. He even swept my garage where he was working! Precision is the best!!!

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A Response from: Sandy

Thank you for the outstanding 5 star review on Josh. Precision Door appreciates your business and feedback. We love hearing he swept your garage!

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a new Garage Door with Belt Opener installed this week! Terry and Jonathan did a great job for me. Had an issue with the remotes and Josh came out and reprogrammed the openers and everthing is working well! The Door looks great and operates much better than our old door -- Thank you --

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. Very happy to hear you love your new door and everything is working well.

Josh C Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door had issues with the spring pulley hitting the door which caused the cable to jump off the wall pulley. Josh came buy and quickly resolved the issue, changed the door hardware to the correct type, stronger springs, and a different bracket on the spring pulley, quickly, and now my door works perfectly. the price for all this was good and I was very happy with the whole job. I would recommend Precision to anybody for garage door problems. John Rollins

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Outstanding feedback!

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome customer service from the phone call to the repairman .Josh the technician was great explained every detail and gave the best advice .Fast repair and warranty service .I highly recommend Precision will use them whenever I have an issue

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and outstanding feedback. The greatest compliment we can receive is a recommendation from our valued customers. Thank you!

Josh C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would definitely give Percision a five star rating. They made an appointment for the same day. They sent an e-mail confirming the appointment with pictures showing the technicians. I was pleased that the employees did undergo not only training but background checks too. Jason was very courteous and helpful. He was able to install a new unit within 1 1/2 hours, which was quite reassuring. I recommend them highly.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide same day repairs at no additional charge.

Josh C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh did a great job with replacing our springs on our garage door and also recommended additional hardware we need to have replaced as well. Our garage door hardware had not been serviced in a very long time, but now our hardware and garage door system run like brand new. We will definitely recommend and use Precision Door Service for any additional maintenance or repairs.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. We look forward to serving you on your next repair.

Josh C Service Provided:
Garage Door Repair

Product:
Springs

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, polite, precise about explaining how things work.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

One Door Spring broke. Door would not open, both vehicles inside.Spouse had to go to work next morning. Called Precision Door told them details, they had an opening at 6pm. Josh Compton arrived around 8pm, did a very professional job and did not complain about having to work late. He replaced all moving parts, most of which were 40+ years old. Now the door is so much less noisy and runs so much smoother. I would highly recommend Josh and Precision Door Service.

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A Response from: Sandy

WOW! Thank you for the 5 star review for Precision Door and Josh. Precision Door appreciates your business and recommendation. We realize garage doors don't break when it is convenient, during 8-5 business hours. It is our pleasure to provide after hours repair service and 24x7 live customer support.

Josh C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was prompt. The young man, Josh Compton, was courteous and explained all our options and suggested a complete overhaul. The pricing matched the quote. I would highly recommend Precision Overhead Garage Door Service - and Josh.

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Josh C Service Provided:
Broken Garage Door Spring Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast and excellent service. Much appreciated !!

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional young men. They tried to figure out the problem and did a couple of things that might help. Time will tell if we continue to have the problems. I'm beginning to think we should not have gotten the new opener before talking to Precision.

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Josh C Service Provided:
Garage Door Opener Repair

Technician: Josh C
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922