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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3685 reviews, averaging 4.93 Stars:
Knoxville, TN
Thank you for your review! We apologize for any inconvenience we may have caused and are doing everything we can to be sure this problem will not reoccur in the future. Please let us know if you have any issues with your new garage door and we will be sure to send someone right out for you! We appreciate your business!
Product:
Loudon, TN
Kyle Blackmon responded to our service request in 3 hours. He completed the repair in under 1 hour. He was knowledgeable and recommended replacement of 4 bearings, to reduce the strain on the new springs. He exceeded my expectations, a rarity with most contractors. Bill Erickson
- William Erickson
Thank you for your review! We appreciate your business!
Oak Ridge, TN
Great price. Great service. Not one problem. Will recommend and use again.
- Erik Weatherford
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Kodak, TN
Found in the yellow pages. Great service, Patrick was great also, on time. fixed our problem within the time he stated, and then advise us on how to take care of the door system. Would call them again if needed.
- Pat Carden
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Knoxville, TN
He said first it would be $330.00 and said it would be a $100.00 more to get everything fixed. He only fixed springs and cable. Then it went to $590.00. When I said can you do it cheaper he went to $550.00. That is a lot more than $100.00 something. It took him less than a hour. I feel like I got cheated. I paid more than $230.00 for a 5 year warranty
- Paula Coffman
Thank you for your honest feedback. At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Please call our office anytime at (865) 692-5141 should you like to discuss any further concerns. We appreciate your business are we are sorry that you were not completely satisfied.
Loudon, TN
We were pleased with the work that the installers did on May 1st but are waiting to hear from their supervisor about replacing the top panel with a shorter panel to complete the installation.
- Roger Mcknight
Thank you for your review! We are happy to report that the top panel is on order and a manager will be contacting you shortly to schedule the installation. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business!
Knoxville, TN
I give you a 5 star rating! I could not get my garage door open and called for service. Kyle was here in about two hours and fixed it promptly. He was very courteous and efficient. I will definitely call Precision if I need service again and I will recommend them to my friends.
- Connie Burgess
Thank you for your review and recommendation! We appreciate your business!
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Claxton, TN
My technician was prompt and efficient. He could not have been more polite.
- Jennifer Welch
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Knoxville, TN
Our garage door broke a spring and not being new to the area we were not sure who to call. I called three garage door companies, but by far Precision was the most professional on the phone. The ladies that I spoke with were professional and knowledgable. So I booked a tech to come fix our door. They told me he would be there between 10 and 12 that same day. Kyle, the tech called me around 11 and told me he would be there in 20 min. He was! Kyle was OUTSTANDING!! Our experience was so good with Precision we ordered a new door. I can not express enough the OUTSTANDING EXPERIECE we have had with this company. Thank you for a great experience. Ed Paton
- Ed and pam Patton
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Product:
Knoxville, TN
Prompt. Simple explanation of repair. Gave helpful preventive information. Great service.
- Denise Rust
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Knoxville, TN
Called to make an appointment and the service tech was at our home within an hour. Very friendly and knowledgeable.
- Laura Hayden
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Eagleton Village, TN
I needed a reliable firm that would remove an original wooden garage door from my grandparents' home in Maryville and replace it with a new door. From the time I met with the estimator until the complete installation, these guys were great! The old door was extremely heavy, and they removed it, cleaned the space, and installed an efficient, beautiful new door. They even had to do some extra framing because the size wasn't exact, and it looks wonderful. Thanks so much for a great job!!
- Carolyn Forster
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Product:
Loudon, TN
I am thoroughly satisfied with the work done at my home. The garage door looks really good. Thanks to Kyle, the new threshold and seal was installed and provides the great seal that I needed. Kyle is a fine young man, well mannered and pleasant to be around while he carries out his duties. You are fortunate to have such a professional staff member. Thank you!
- Hank Ritchie
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Knoxville, TN
I had a single spring, double door spring break about an hour after closing door (heard a big bang in garage). I had used PDS several years ago on my mom's door. I got service within the hour of my 6pm call Monday; technician evaluated my 14 yr old door and suggested two spring counterbalance set up along with new rollers and , bearing plates, etc. Although a little pricey, I did get a discount off service call and considering I got emergency service within an hour plus a warranty on work done for 3-5 years, I am hoping that I will go another 14 years without any major door issues. Patrick adjusted door and checked opener operation before leaving; I also appreciate the fact that he answered all my questions and concerns in a professional matter. Thanks for the prompt service.
- Michael Kopp
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Maryville, TN
Watching James was like watching a pit crew in action, he made calculated moves, no having to do anything twice, gave advise on routine maintenance to keep everything working as it should.
- Gary K
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Knoxville, TN
Kyle was the service technician who repaired my garage door. He was prompt, courteous and very knowledgable. He assessed the issue, discussed what was needed to fix my door, provided recommendations and fixed the door quickly. He was a pleasure to work with and I would recommend him and Precision for garage door repairs. I appreciated the good work.
- Daniel Hoag
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Product:
Maryville, TN
I think you guys ROCK! Always helpful and kind. Five stars all the way. Thank you so much.
- Darlene Collinge
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Maryville, TN
Easy to work with, done on schedule, and very quickly. What else can one ask for?
- Hein Moritz
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Product:
Knoxville, TN
SO nice, helpful and fast. I even had to change my time and was treated like it was no big deal. I really appreciate this and will highly recommend this company. Thomas was my technician. Very friendly & polite. Turns out I just it wasn't even broken, just a loose screw.:)
- TODD AND HEATHER MULLIN
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Knoxville, TN
Service person did a great job and was very helpful and friendly.
- Wayne Thomas
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Greenback, TN
The technician showed up early, he was very informative about what was needed to get our garage door operating properl. Repairs were completed quickly and in a very professional manner. We were very pleased and will use them again in the future.
- Darrel Clabough
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Product:
Pigeon Forge, TN
James showed up when he said he would be there. He was very knowledgeable and professional and explained everything to me. Walked me through the home warranty issues and fixed my opener. Couldn't have been more helpful or professional. Would certainly recommend you and James to anyone I know who asks about garage door repairs and/or opener repairs. Thanks for sending James.
- Thomas & Margaret Fay
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Lenoir City, TN
I was happy until as soon as Kyle left the garage door started doing the same thing he came out for. I called him and he is going to try to work on it again.
- Sandy Bates
Thank you for your review! We are sorry that you were not completely satisfied. I have researched your file with us and am glad to see that your garage door was fixed and working smoothly only 2 days after your first service call! Please let us know if you have any other concerns. We appreciate your business!
Alcoa, TN
Great, prompt service. Thanks.
- Clarence Cutshall
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Lenoir City, TN
Great service, Patrick was professional and very efficient. Would not hesitate to use them again.
- Barry Miller
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Louisville, TN
5 stars Patrick came to inspect our garage doors and gave us three options for improving existing doors or replacing them. He was pleasant, punctual, very informative, and no pressure. We chose replacing our garage doors. Dylan and Charles replaced the doors. They were also very pleasant, punctual, and did an excellent job. I appreciated the professionalism, the ability to read about each service person and view their pictures before they arrived, and their desire to be sure we were pleased with the service. I would highly recommend Precision.
- Diane Allen
Thank you for your review and recommendation! We appreciate your business!
Eagleton Village, TN
Your company was first on my google search for local garage door replacement.
- Carolyn Forster
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Knoxville, TN
I was impressed by the knowledge and demeanor of the two men who worked on my garage door. I respect the fact that they did not try to persuade me to invest in an expensive repair. Three areas of repair were presented, and I was able to select the one I could afford. I will certainly use Precision again because of the skill and confidence of the two men who completed the job.
- SUSIE BOGGS
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Knoxville, TN
Loved that James arrived on time and did excellent quality work. I would highly recommend this company!
- Peg Kennedy
Thank you for your review and recommendation! We appreciate your business!
Knoxville, TN
5 STARS (all gold)! James, our technician, was prompt, professional, friendly, and honest in his appraisal and work performed. All the things you'd look for presented in a manner respecting the integrity of home ownership. Needless to say, my wife and I were impressed and would not hesitate to call PDS in the future.
- Paul Sharpe
Thank you so much for your review! We appreciate your business!
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Joe was the sales tech and willingly helped me put plywood up to keep stray animals out while waiting on special order door to arrive. The installation tech did a great job of installing new door but when they ran into difficulties getting the opener that had worked to operate they started getting ready to quit. The Quality tech checked the system and had them correct their installation shortcomings. If Patrick had not shown up my review would have been very negative. The install tech did a great job but were very quick to be ready to leave the job half finished and made no offer to put plywood sheets back that Joe used to secure my premises. I'm a disabled vet and could have used some help. Liked all your techs but Joe and Patrick made the experience a success. The lady that assisted me on the phone, Emily I think, was very professional and helpful, courteous and did all she could to help insure product was what I wanted. Wish it could have been a five star experience but fell a little short. Hope your product proves to be what you and I would want it to be.
- Stephen Wilde 865-947-9453