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Precision Garage Door of Knoxvillehas received 3733 reviews, averaging 4.93 Stars:
Oak Ridge, TN
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Product:
Knoxville, TN
James, the technician, was punctual, knowledgeable, and had the issue spotted and fixed within minutes. He also trouble-shooted the rest of the system, and was on his was way. All within 10 minutes! I really appreciated his timeliness on a busy day like today. Many thanks to James for such care today!
- Rebecca Epperson
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Knoxville, TN
Thomas was so polite very proffesional. Got the job done and I was pleased with the info to keep my doors well oiled and working properly.
- Barbara Jones
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Kodak, TN
The techs were the best I have ever watched . They were here early, got the job done, and were gone. The door was repaired in less than 22 hours of my original call. The garage door has never worked as smooth as it does now . Thank you so very much. 5 star rating--really a 10! Dave Bateman
- David Bateman
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Loudon, TN
Fast service to determine repairs/replacement of total garage doors(2), openers(2) due to damaged main 18' door. Five stars so far. Installation has not been performed yet! But, if problems occur we will comment further!
- Dan Conrad
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Product:
Talbott, TN
I sincerely appreciate the technicians efficiency and courtesy. I also appreciate that he is a VETERAN---I will use your services in the future and will pass the word forward---about your service.
- Richard Chandler
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Knoxville, TN
Patrick is great. He is the reason I call Precision Door.
- Bob Barlow
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Knoxville, TN
We used Precision earlier to have a garage door opener installed and repairs to the door. I got your number from the phone book and had no references, so we were very relieved and happy that we got excellent service. Based on this, I immediately thought of Precision when I decided to have a door installed. Both times a very pleasant helpful lady answered the phone, starting the process on a positive. Joe and Kyle came today to help me choose a door and explain the process (and give me the "bad news"). They were knowledgeable and explained everything well. I look forward to having a new door installed.
- Glenda Darden
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Product:
Clinton, TN
The garage door torsion spring snapped in two at 6:15 in the morning and I gave Precision Doors a call at 6:30 a.m. and they were here by 8:30. My technician James was very curtious and knowledgeable. He had my door fixed in 30 minutes great job James and Precision Doors. I would definitely recommend them to everyone I know. I will definitely use Precision Doors again if I need them.
- Robert Alexander
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Maryville, TN
Joe did a fine job. Very good craftman.
- William Lindsay
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Knoxville, TN
GREAT JOB!
- Ronnie Wilson
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Knoxville, TN
Kyle was great! Knocked it out with no problems.
- David Oakes
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Maryville, TN
6 stars! The rep came the very next day after I called, gave me 3 options with costs so I could make a decision that fit my budget, and made the repairs immediately! He was friendly and professional. I'm very happy with the results.
- Pat White
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Knoxville, TN
Service repair was done same day as requested. Repair tech did a great job and performed in a very professional manner.
- William and bonnie Hall
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Knoxville, TN
Excellent service and responsiveness! James did a great of job of explaining what was wrong with the door and then fixed it quickly. Would definitely use again and would recommend to friends and neighbors.
- John and Heather Dreiser
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Louisville, TN
Excellent service! Patrick did an outstanding job and performed the repairs in a professioal and driendly manner. *****
- Rick Green
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Oak Ridge, TN
Responded quickly to a broken spring. They identified other worn and failing parts, but also noted parts that were working fine and didn't need replacing. Overhaul cost more than I anticipated for just the broken spring, but the door opens more quietly and seems much more solid.
- Ted Biewer
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Product:
Powell, TN
Terrific experience and company. Will certainly be a repeat customer and refer to others.
- Satisfied Customer
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Knoxville, TN
Joe was the sales tech and willingly helped me put plywood up to keep stray animals out while waiting on special order door to arrive. The installation tech did a great job of installing new door but when they ran into difficulties getting the opener that had worked to operate they started getting ready to quit. The Quality tech checked the system and had them correct their installation shortcomings. If Patrick had not shown up my review would have been very negative. The install tech did a great job but were very quick to be ready to leave the job half finished and made no offer to put plywood sheets back that Joe used to secure my premises. I'm a disabled vet and could have used some help. Liked all your techs but Joe and Patrick made the experience a success. The lady that assisted me on the phone, Emily I think, was very professional and helpful, courteous and did all she could to help insure product was what I wanted. Wish it could have been a five star experience but fell a little short. Hope your product proves to be what you and I would want it to be.
- Stephen Wilde 865-947-9453
Thank you for your review! We apologize for any inconvenience we may have caused and are doing everything we can to be sure this problem will not reoccur in the future. Please let us know if you have any issues with your new garage door and we will be sure to send someone right out for you! We appreciate your business!
Product:
Loudon, TN
Kyle Blackmon responded to our service request in 3 hours. He completed the repair in under 1 hour. He was knowledgeable and recommended replacement of 4 bearings, to reduce the strain on the new springs. He exceeded my expectations, a rarity with most contractors. Bill Erickson
- William Erickson
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Oak Ridge, TN
Great price. Great service. Not one problem. Will recommend and use again.
- Erik Weatherford
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Kodak, TN
Found in the yellow pages. Great service, Patrick was great also, on time. fixed our problem within the time he stated, and then advise us on how to take care of the door system. Would call them again if needed.
- Pat Carden
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Knoxville, TN
He said first it would be $330.00 and said it would be a $100.00 more to get everything fixed. He only fixed springs and cable. Then it went to $590.00. When I said can you do it cheaper he went to $550.00. That is a lot more than $100.00 something. It took him less than a hour. I feel like I got cheated. I paid more than $230.00 for a 5 year warranty
- Paula Coffman
Thank you for your honest feedback. At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Please call our office anytime at (865) 692-5141 should you like to discuss any further concerns. We appreciate your business are we are sorry that you were not completely satisfied.
Loudon, TN
We were pleased with the work that the installers did on May 1st but are waiting to hear from their supervisor about replacing the top panel with a shorter panel to complete the installation.
- Roger Mcknight
Thank you for your review! We are happy to report that the top panel is on order and a manager will be contacting you shortly to schedule the installation. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business!
Knoxville, TN
I give you a 5 star rating! I could not get my garage door open and called for service. Kyle was here in about two hours and fixed it promptly. He was very courteous and efficient. I will definitely call Precision if I need service again and I will recommend them to my friends.
- Connie Burgess
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Product:
Claxton, TN
My technician was prompt and efficient. He could not have been more polite.
- Jennifer Welch
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Knoxville, TN
Our garage door broke a spring and not being new to the area we were not sure who to call. I called three garage door companies, but by far Precision was the most professional on the phone. The ladies that I spoke with were professional and knowledgable. So I booked a tech to come fix our door. They told me he would be there between 10 and 12 that same day. Kyle, the tech called me around 11 and told me he would be there in 20 min. He was! Kyle was OUTSTANDING!! Our experience was so good with Precision we ordered a new door. I can not express enough the OUTSTANDING EXPERIECE we have had with this company. Thank you for a great experience. Ed Paton
- Ed and pam Patton
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Product:
Knoxville, TN
Prompt. Simple explanation of repair. Gave helpful preventive information. Great service.
- Denise Rust
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Knoxville, TN
Called to make an appointment and the service tech was at our home within an hour. Very friendly and knowledgeable.
- Laura Hayden
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Eagleton Village, TN
I needed a reliable firm that would remove an original wooden garage door from my grandparents' home in Maryville and replace it with a new door. From the time I met with the estimator until the complete installation, these guys were great! The old door was extremely heavy, and they removed it, cleaned the space, and installed an efficient, beautiful new door. They even had to do some extra framing because the size wasn't exact, and it looks wonderful. Thanks so much for a great job!!
- Carolyn Forster
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Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Garage door springs broke on a holiday weekend. The company works 24/7! Kyle arrived within the timeframe given (3 hours after calling) was very courteous and answered all our questions about repairs. Costs were more than reasonable. I hope they paid this veteran double-time for working on Memorial Day weekend.
- Jamie Wright