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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3692 reviews, averaging 4.93 Stars:
Alcoa, TN
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Lenoir City, TN
Great service, Patrick was professional and very efficient. Would not hesitate to use them again.
- Barry Miller
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Louisville, TN
5 stars Patrick came to inspect our garage doors and gave us three options for improving existing doors or replacing them. He was pleasant, punctual, very informative, and no pressure. We chose replacing our garage doors. Dylan and Charles replaced the doors. They were also very pleasant, punctual, and did an excellent job. I appreciated the professionalism, the ability to read about each service person and view their pictures before they arrived, and their desire to be sure we were pleased with the service. I would highly recommend Precision.
- Diane Allen
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Eagleton Village, TN
Your company was first on my google search for local garage door replacement.
- Carolyn Forster
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Knoxville, TN
I was impressed by the knowledge and demeanor of the two men who worked on my garage door. I respect the fact that they did not try to persuade me to invest in an expensive repair. Three areas of repair were presented, and I was able to select the one I could afford. I will certainly use Precision again because of the skill and confidence of the two men who completed the job.
- SUSIE BOGGS
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Knoxville, TN
Loved that James arrived on time and did excellent quality work. I would highly recommend this company!
- Peg Kennedy
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Knoxville, TN
5 STARS (all gold)! James, our technician, was prompt, professional, friendly, and honest in his appraisal and work performed. All the things you'd look for presented in a manner respecting the integrity of home ownership. Needless to say, my wife and I were impressed and would not hesitate to call PDS in the future.
- Paul Sharpe
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Sweetwater, TN
Service was great and install looked excellent! Door was of good quality at a fair price. Technicians were very professional and courteous. Highly recommend!!!
- Jeremy and Shannon Stinnett
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Product:
Claxton, TN
The quote was given the day I inquired about a purchase. I had a little difficulty getting the installation paid for & scheduled. However, they made up for it by actually installing the door the day it was delivered to them. The technicians did an excellent job installing it all and also were very thorough in explaining how everything worked!
- Edna Lamotte
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Product:
Knoxville, TN
Thanks great job!
- Ricky Clark
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Marlow, TN
On March 23, 2015, an Amarr Stratford 300 (18 ft) and Linear PDS 800 opener were installed by Charles & Dylan. They removed the existing garage door and drive and installed the new door and drive motor in about 2 1/2 hours. Their work was excellent, and Charles explained the operation and maintenance clearly. They returned on April 2 to install the trim because the improper length was ordered and loaded on their truck for the initial installation. The door is operating very well. The products are obviously engineered for ease of assembly, and the installers are well trained for that purpose. I can not evaluate the long term reliability of the door and opener because of the recent service initiation. However, the door appears to be very well designed and manufactured. It was easy to communicate with the installers. From their information, it appears the Amarr door is superior to competitors' products because of the material and manufacturing design. Precision's expertise and competence will enable me to recommend their services to others.
- Bill Hartman
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Product:
Knoxville, TN
James provided an excellent service. He knew his work and was really quick in fixing the door. My door works like new.
- Mani Janardhanan
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Maryville, TN
Tech was very informative and quickly took care of the repair. I felt a bit of a hard sell approach to take the most expensive route but came to an agreement and the door works better than ever.
- Tim Homant
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Knoxville, TN
In the process of preparing a newly-purchased residence for occupancy, I had bought a new garage door remote and was experiencing difficulty in getting it programmed. I called Precision Garage Door and requested assistance, noting that the new tenants would be arriving in three days. An appointment was set up for the following morning. I was blown away by their follow-up email. It not only thanked me for the appointment and confirmed arrival time but also provided photos of the technicians who would be coming. After their timely arrival and resolution of my problem, I requested an evaluation of my garage door. Joe pointed out several deficiencies which would undoubtedly be problematic at some future point in time. I requested a full overhaul and as a result received a 5 year warranty. It is reassuring to know that I have eliminated one source of tenant trouble calls and can rest assured that my tenants will not have garage door problems.
- Joseph Guertin
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Knoxville, TN
I am highly impressed with the response and that at 730 at night I was able to talk to a "live" customer service person.
- Greg Johnson
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Seymour, TN
The technician was courteous and competent. He repaired my door and even programed my car to open the garage door. He explained what he was doing and gave me ample opportunity to ask questions. I give Precision five stars without reservation.
- Janet Lester
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Knoxville, TN
I am very pleased with the service provided by Precision Door Service. The technician called to let me know he was enroute to my house, arrived on time at the scheduled appointment time, and was in a marked vehicle. He was very professional, couterous, and knowledgeable. He was very contentious, workining tirelessly to ensure the garage door was working accurately and was level. I received a full explanation of repair options and costs. Once i decided on the work to be done, he promptly completed the job. I am very pleased to have a quiet, safe functioning garage door. I will recommend Precision Door Service to my neighbors.
- Sandra Randolph
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Oak Ridge, TN
I have used Precision Door in the past - had a good experience. Today was no different. Joe was friendly and professional. Made recommendations that made sense and didn't try to sell me stuff I didn't really need. Will use Precision Door again.
- Tom Conley
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Kodak, TN
5 Stars! Patrick called to let me know when he would arrive. He did a thorough evaluation of my garage door and made recommendations for repairs. He also gave me an estimated cost of a new metal door vs repairs to the current wood door. He made sure I had no questions or concerns before he left.
- Gloria Percynski
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Knoxville, TN
Joe was great! Really nice, great to work with, and quick. He explained everything very clearly, and he knew exactly what to do to fix our door. Thank you Joe!
- Kathleen Atkins
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Product:
Knoxville, TN
Timely, courteous, and qualified. I've used Precision before and will again, as well as refer to others! Good to have companies you know and can count on!
- barbara engel
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Knoxville, TN
Great professional service. On time. Very personable. Pleasant experience. I am a repeat customer and will be in the future.
- David Young
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Product:
Madisonville, TN
We were very pleased with the service and how pleasant it was dealing with the technician and the person that took my call. We will most definitely use and recommend precision to our friends and family.
- Ritchie White
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Knoxville, TN
Patrick did a great job repairing the garage door track support. He was on time even in inclement weather. Thanks Patrick!
- Mark Dickey
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Knoxville, TN
I called, and was given an appointment the same day concerning repairing the garage door. Thomas called and came in a timely manner. Thomas did a great job of explaining what work needed to be done and the costs of repair was broken down. I really appreciate Thomas not being pushy. I asked Thomas about a new door installation and Thomas took his time, showing me the costs and options. I decided to go with a new door because the door was insulated and my garage door was about 18 years old. Precision was able to replace the door the same day. The service representative worked fast, was very polite and did excellent work. He took time to explain the work he did and showed me how I can service the garage door myself every six months or so. I appreciate the professionalism of the men working for Precision. I also want to note that both men wore uniforms and were easily identifiable.
- Jeanmaire Ottinger
Thank you so much for your review! Your business is greatly appreciated!
Product:
Maryville, TN
James came early, checked the doors and not only confirmed my fears, but pointed out other issues as well. He did a PDS overhaul on both doors....the works....springs,rollers,bearings,cables,cable drums, all adjustments and lube. At 60 I'm not easily impressed, but the experience in a word was awesome. James not only installed and repaired, he EXPLAINED what was wrong and what effects the wear would have on the other components. Knowledgable,Professional, no grass grew under his feet. To me....the MOST IMPORTANT POINT...is that for the money charged, the VALUE was there. I believe your money will not be wasted with this company with 9/10th of the noise eliminated.
- Lou Matarazzo
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Knoxville, TN
I have had them service my garage doors twice so far and am very happy with their work. They are honest and tell you exactly what you need to fix the problem. I highly recommend them. RD
- Reza Dabestani
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Loudon, TN
Power flucuations totally disabled our garage door opener this past week during the ice storm. Precision Door Service of Knoxville responded promptly to our call, quickly diagnosed our problem and made the required adjustments and repairs expertly. Recommend them for your garage door needs.
- Ray Wright
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Midtown, TN
Fantastic service. Great technician. Highly recommended!!
- Thomas Kerr
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Product:
Technician: Thomas W
Lenoir City, TN
5 stars all the way. After calling to get my approval, the technician arrived much sooner than promised. Explained my options. I chose the rebuild kit. Satisfied with the price and now my door operates and sounds like a new door. Thank you!
- Daniel Smith
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(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Great, prompt service. Thanks.
- Clarence Cutshall