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Precision Garage Door of Knoxvillehas received 3733 reviews, averaging 4.93 Stars:
Loudon, TN
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Knoxville, TN
I had a single spring, double door spring break about an hour after closing door (heard a big bang in garage). I had used PDS several years ago on my mom's door. I got service within the hour of my 6pm call Monday; technician evaluated my 14 yr old door and suggested two spring counterbalance set up along with new rollers and , bearing plates, etc. Although a little pricey, I did get a discount off service call and considering I got emergency service within an hour plus a warranty on work done for 3-5 years, I am hoping that I will go another 14 years without any major door issues. Patrick adjusted door and checked opener operation before leaving; I also appreciate the fact that he answered all my questions and concerns in a professional matter. Thanks for the prompt service.
- Michael Kopp
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Maryville, TN
Watching James was like watching a pit crew in action, he made calculated moves, no having to do anything twice, gave advise on routine maintenance to keep everything working as it should.
- Gary K
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Knoxville, TN
Kyle was the service technician who repaired my garage door. He was prompt, courteous and very knowledgable. He assessed the issue, discussed what was needed to fix my door, provided recommendations and fixed the door quickly. He was a pleasure to work with and I would recommend him and Precision for garage door repairs. I appreciated the good work.
- Daniel Hoag
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Product:
Maryville, TN
I think you guys ROCK! Always helpful and kind. Five stars all the way. Thank you so much.
- Darlene Collinge
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Maryville, TN
Easy to work with, done on schedule, and very quickly. What else can one ask for?
- Hein Moritz
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Product:
Knoxville, TN
SO nice, helpful and fast. I even had to change my time and was treated like it was no big deal. I really appreciate this and will highly recommend this company. Thomas was my technician. Very friendly & polite. Turns out I just it wasn't even broken, just a loose screw.:)
- TODD AND HEATHER MULLIN
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Knoxville, TN
Service person did a great job and was very helpful and friendly.
- Wayne Thomas
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Greenback, TN
The technician showed up early, he was very informative about what was needed to get our garage door operating properl. Repairs were completed quickly and in a very professional manner. We were very pleased and will use them again in the future.
- Darrel Clabough
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Pigeon Forge, TN
James showed up when he said he would be there. He was very knowledgeable and professional and explained everything to me. Walked me through the home warranty issues and fixed my opener. Couldn't have been more helpful or professional. Would certainly recommend you and James to anyone I know who asks about garage door repairs and/or opener repairs. Thanks for sending James.
- Thomas & Margaret Fay
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Lenoir City, TN
I was happy until as soon as Kyle left the garage door started doing the same thing he came out for. I called him and he is going to try to work on it again.
- Sandy Bates
Thank you for your review! We are sorry that you were not completely satisfied. I have researched your file with us and am glad to see that your garage door was fixed and working smoothly only 2 days after your first service call! Please let us know if you have any other concerns. We appreciate your business!
Alcoa, TN
Great, prompt service. Thanks.
- Clarence Cutshall
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Lenoir City, TN
Great service, Patrick was professional and very efficient. Would not hesitate to use them again.
- Barry Miller
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Louisville, TN
5 stars Patrick came to inspect our garage doors and gave us three options for improving existing doors or replacing them. He was pleasant, punctual, very informative, and no pressure. We chose replacing our garage doors. Dylan and Charles replaced the doors. They were also very pleasant, punctual, and did an excellent job. I appreciated the professionalism, the ability to read about each service person and view their pictures before they arrived, and their desire to be sure we were pleased with the service. I would highly recommend Precision.
- Diane Allen
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Eagleton Village, TN
Your company was first on my google search for local garage door replacement.
- Carolyn Forster
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Knoxville, TN
I was impressed by the knowledge and demeanor of the two men who worked on my garage door. I respect the fact that they did not try to persuade me to invest in an expensive repair. Three areas of repair were presented, and I was able to select the one I could afford. I will certainly use Precision again because of the skill and confidence of the two men who completed the job.
- SUSIE BOGGS
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Knoxville, TN
Loved that James arrived on time and did excellent quality work. I would highly recommend this company!
- Peg Kennedy
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Knoxville, TN
5 STARS (all gold)! James, our technician, was prompt, professional, friendly, and honest in his appraisal and work performed. All the things you'd look for presented in a manner respecting the integrity of home ownership. Needless to say, my wife and I were impressed and would not hesitate to call PDS in the future.
- Paul Sharpe
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Sweetwater, TN
Service was great and install looked excellent! Door was of good quality at a fair price. Technicians were very professional and courteous. Highly recommend!!!
- Jeremy and Shannon Stinnett
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Product:
Claxton, TN
The quote was given the day I inquired about a purchase. I had a little difficulty getting the installation paid for & scheduled. However, they made up for it by actually installing the door the day it was delivered to them. The technicians did an excellent job installing it all and also were very thorough in explaining how everything worked!
- Edna Lamotte
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Product:
Knoxville, TN
Thanks great job!
- Ricky Clark
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Marlow, TN
On March 23, 2015, an Amarr Stratford 300 (18 ft) and Linear PDS 800 opener were installed by Charles & Dylan. They removed the existing garage door and drive and installed the new door and drive motor in about 2 1/2 hours. Their work was excellent, and Charles explained the operation and maintenance clearly. They returned on April 2 to install the trim because the improper length was ordered and loaded on their truck for the initial installation. The door is operating very well. The products are obviously engineered for ease of assembly, and the installers are well trained for that purpose. I can not evaluate the long term reliability of the door and opener because of the recent service initiation. However, the door appears to be very well designed and manufactured. It was easy to communicate with the installers. From their information, it appears the Amarr door is superior to competitors' products because of the material and manufacturing design. Precision's expertise and competence will enable me to recommend their services to others.
- Bill Hartman
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Product:
Knoxville, TN
James provided an excellent service. He knew his work and was really quick in fixing the door. My door works like new.
- Mani Janardhanan
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Maryville, TN
Tech was very informative and quickly took care of the repair. I felt a bit of a hard sell approach to take the most expensive route but came to an agreement and the door works better than ever.
- Tim Homant
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Knoxville, TN
In the process of preparing a newly-purchased residence for occupancy, I had bought a new garage door remote and was experiencing difficulty in getting it programmed. I called Precision Garage Door and requested assistance, noting that the new tenants would be arriving in three days. An appointment was set up for the following morning. I was blown away by their follow-up email. It not only thanked me for the appointment and confirmed arrival time but also provided photos of the technicians who would be coming. After their timely arrival and resolution of my problem, I requested an evaluation of my garage door. Joe pointed out several deficiencies which would undoubtedly be problematic at some future point in time. I requested a full overhaul and as a result received a 5 year warranty. It is reassuring to know that I have eliminated one source of tenant trouble calls and can rest assured that my tenants will not have garage door problems.
- Joseph Guertin
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Knoxville, TN
I am highly impressed with the response and that at 730 at night I was able to talk to a "live" customer service person.
- Greg Johnson
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Seymour, TN
The technician was courteous and competent. He repaired my door and even programed my car to open the garage door. He explained what he was doing and gave me ample opportunity to ask questions. I give Precision five stars without reservation.
- Janet Lester
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Knoxville, TN
I am very pleased with the service provided by Precision Door Service. The technician called to let me know he was enroute to my house, arrived on time at the scheduled appointment time, and was in a marked vehicle. He was very professional, couterous, and knowledgeable. He was very contentious, workining tirelessly to ensure the garage door was working accurately and was level. I received a full explanation of repair options and costs. Once i decided on the work to be done, he promptly completed the job. I am very pleased to have a quiet, safe functioning garage door. I will recommend Precision Door Service to my neighbors.
- Sandra Randolph
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Oak Ridge, TN
I have used Precision Door in the past - had a good experience. Today was no different. Joe was friendly and professional. Made recommendations that made sense and didn't try to sell me stuff I didn't really need. Will use Precision Door again.
- Tom Conley
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Kodak, TN
5 Stars! Patrick called to let me know when he would arrive. He did a thorough evaluation of my garage door and made recommendations for repairs. He also gave me an estimated cost of a new metal door vs repairs to the current wood door. He made sure I had no questions or concerns before he left.
- Gloria Percynski
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(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I am thoroughly satisfied with the work done at my home. The garage door looks really good. Thanks to Kyle, the new threshold and seal was installed and provides the great seal that I needed. Kyle is a fine young man, well mannered and pleasant to be around while he carries out his duties. You are fortunate to have such a professional staff member. Thank you!
- Hank Ritchie