Read what people are saying
about Precision Garage Door

very happy with service-technician obviously well schooled in his trade- found the problem immediately and remedied it- Patrick Stockton very pleasant and took time to explain everything to me. I would highly recommend this company to all my friends.

- Chris Christian

Chris, thank you for the 5 star review. Precision Door appreciates your feedback and the recommendation to all your friends. It is our pleasure serving you.

Tommy was very knowledgeable, professional and courteous. I was truly impressed at the way he performed the job. Your company definitely met my expectations and I give you a 5 star rating. I live in Tellico Village and we have a program here that residents recommend good companies. When I encountered this problem with my garage door, I checked for a reference and your company was not only highly recommended by a previous customer, but two more concurred. This is the best advertising a company can get. I also want to thank the lady that took my call this morning. She also was very polite and professional. I will call again if I need the services you provide. Janice M. Lee

- Janice M. Lee

Janice, thank you for the raving review! Precision Door appreciates your feedback and the recommendations from you and your neighbors. It is always a pleasure serving the folks in Tellico Village.

Service rep was on time - quickly saw I didn't need a new door - just to be smarter about lubricating the hinges. He could have easily talked me into a new door. An excellent rep for your company!

- Mel Fisher

Mel, thank you for the 5 star rating! Precision Door prides itself on our staff and reputation. We appreciate your feedback and business.

I feel that I can trust the technicians at Precision Door Service, and that feeling goes a long way. They take the time to explain exactly what they think needs to be done and why. They also stand by their service. I will continue to use them.

- Judy Shepherd

Judy, thank you for the 5 star rating! Precision Door appreciates your feedback and loyal business. It is always our pleasure serving you.

Couldn't ask for a better job on installing our new garage door!

- Donna and mike Sharpe

Donna and Mike, thank you for the 5 star rating! Precision Door appreciates your feedback and business. It was a pleasure serving you.

We chose Pricision from your ad in the yellow pages. The service was excellent (a 5 rating). The technician (Tommy) was very curious and helpful.

- Gayle Keck

Thank you for the 5 star rating. Precision Door appreciates your feedback and business.

Patrick did a great job of repairing my garage door.

- Glenn Malone

Malone, thank you for the 5 star rating. Precision Door Service appreciates your feedback and business.

Excellent job. Will have Patrick back for an overhaul in about a month or so. Thank you all super job.

- David Ward

David, thank you for the 5 star review. Precision Door appreciates your feedback and loyal business. We look forward to serving you again soon for your overhaul.

Fantastic company to work with; they were able to come on the day I called and quickly solved the problem.

- Steve Glenn

Steve, thank you for the 5 star review. Precision Door appreciates the feedback and our business.

The technicians name was Patrick Stockton. I believe he to be an asset to your company I rate him 5 stars. We just bought this house and are new to this area. We have First American home buyers protection they set up the appointment for us. I must say we were very pleased they use your company we needed a complete PDS overhaul which was done in a timely manner and was kind enough to explain everything he was doing in detail we rate our overall experience 5 stars

- James Mckinney

Jimmy, thank you for the 5 star rating of our technician Patrick and Precision Door Service. We appreciate your feedback and business.

I chose Precision after careful research and calling around to various other companies in the area. They were polite, treated me well, and honest in their assessment of my issues. I also felt that they were the most competitive in their pricing especially since they're willing to match. Patrick S. was my service guy and he was fantastic. His patience paid off and I ended up with an awesome, quiet new set up. I absolutely loved the same day service and that he had everything available on his truck to get me taken care of. I will be a customer for life!

- Krisstina Marcie

Krisstina, thank you for the raving 5 star review. Precision Door appreciates your feedback and business. Welcome to the 'customer for life club', we're honored to have you as a loyal customer.

Very pleased with new Garage door, it makes a statement & no doubt adds value to our house. Service & installation was great, from office phone calls to James & Charles who did the install, excellent work, professional in every sense of the way. Thank you, would definitely recommend Precision Door of Knoxville.

- Alan Giles

Thank you for your 5 star rating. Precision Door appreciates your business and recommendation.

Patrick called prior and arrived on time. He was courteous, professional, knowledgeable and friendly. He assessed the broken spring issue and gave several choices for repair. He explained clearly the value of each choice and the short and long term advantages. He anticipated our needs and met them. We decided on a single spring system. He installed it, did minor repair on the door and confirmed that the door opened and closed smoothly and quietly. Cost was within our budget. We highly recommend using PDS and ask for Patrick!

- David Gregory

David, thank you for your feedback and 5 star review! Precision Door Service appreciates your business and recommendation to use us and our outstanding technician, Patrick.

Joe was prompt, courteous and knowledgeable. We will definitely call on Precision Doors again for any garage door needs. Happy birthday, Joe! 5 star service!

- Mike Hill

Mike, thank you for the 5 star review. Precision Door Service appreciates your feedback and being a loyal customer.

Overhaul of metal, 2-car garage door. Excellent, timely and professional work.

- Ron Lester

Ron, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

Just wanted to say thank-you to your company for giving me 5 star service. The tech. Tommy Gatling was great and very professional and gave me good service. The new opener works great and the new door parts where installed in a very professional way.also the 24/7 service is a very good way to help the customer get things done. Tommy pointed out a lot of things that the other door company did wrong that I did not know.Thank-you again and God bless.

- John Korbos

John, thank you for your 5 star review of Precision Door Service. We appreciate your feedback and your business.

James Wells provided an estimate for replacement of both garage doors and evaluated the performance of both garage door openers which we believed needed replacing also. James's honesty and professionalism was outstanding as he indicated our openers were working properly but the doors (the previous homeowner had backed his car into them) needed replacing because they were bent putting too much stress on the opener while attempting to open and lift. The springs were also not balanced properly and needed replacing.

- James Baker

James, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

My technician was very courteous and seemed to really know his job. He was very professional. His name was James and he wore a uniform and drove a marked vehicle. He worked on my existing door and replaced door opener. My door is so quiet now and before it sounded like a freight train. He also installed a keypad on the outside. I am very pleased with my experience.

- Blenda Lane

Blenda, thank you for your 5 star review. Precision Door Service appreciates your feedback and business.

Went with your company because you were the one American Home Warranty chose. Technician did a good job. I have a problem with AHW because your tech said they only allow repair of broken parts. When I read my contract it says they should allow for repair if tech thinks it could be affecting the opener. All they want to do is patch stuff and not correct it if something is not done right to begin with. I am very happy with your tech and your company just not AHW. Thanks.

- David Ward

David, thank you for your review. Precision Door Service appreciates your honest feedback and business.

James is very efficient and knowlegble, he even understand "stupidity" mine. If he didn't have to drive so far, I would probably call him more often. Thanks again for the service Jack

- Jack Brusino

Jack, thank you for your review. Please don't hesitate to give us a call, we don't mind the drive to service you at all. Precision Door Service appreciates your feedback and business.

Thomas came and took care of our springs that broke, bearings and the rollers for the tracks.They worked us in and so glad to have my door working again. In the future we will buy a garage door from you all. Great service. Thank you.

- Lynn & Kim Cawood

Lynn & Kim, thank you for your review. Precision Door Service appreciates your feedback and business.

Tommy did a great job! Very knowledgeable about what the door needed. Explained everything in detail.

- Clara Owenby

Clara, thank you for your review. Precision Door Service appreciates your feedback and business.

Great customer services. Techs were helpful programming car HomeLink. Quick and efficient work to replace the garage opener.

- Lori Huie

Andrew, thank you for your review. Precision Door Service appreciates your feedback and business.

The door works smoothly and is attractive. The workmen were polite and efficient. About three weeks after installation the door started making noises when operated and moved roughly. A shiny new bolt and nut were found on the garage floor. When called, the workmen reappeared promptly and fixed the problem quickly. I am somewhat aghast that the loss of one bolt could cause such drastic mis-operation. I wonder also why that bolt was not tightened initially.

- Joan Anderson

Joan, thank you for your review. I apologize for any inconvenience due to the bolt coming loose. Precision Door Service appreciates your honest feedback and business.

Tommy fixed our garage door. He did an excellent job. However I do have two comments. First, he was to send us the warranty for our records. We have not yet received those. Second based on the response (by phone) to our description of the problem, the person gave us an estimate to fix the problem of $175. Yet when Tommy came he indicated that the cost would be about $300.00. We then decided to go to a torsional spring system (based on Tommy's recommendation) and that total cost was $500.00. You can see tha we did have some hesitancy to go ahead with the repair. We will be looking forward to receiving the written warranty.

- Hans Vanderveldt

Hans, thank you for your review. I'm sorry you weren't completely satisfied. I will send out a copy of your warranty today for your records. Precision Door Service appreciates your honest feedback and business.

James was our technician and he was very knowledgeable and talked in language that I could understand. I would recommend this service, if needed. I had been trying to get a Knoxville company since last week and James arrived within two hours. 5 stars

- Clint Abbott

Clint, thank you for your review and recommendation. Precision Door Service appreciates your feedback and business.

Fast , professional, quality service with a smile! Thank you.

- Marilyn Brandes

Marilyn, thank you for your review. Precision Door Service appreciates your feedback and service.

Kyle, the original installer did a great job & was very interested in a "satisfied customer." At the time of the install Kyle was training another individual so Kyle worked on one door & the "trainee" worked on the other.....after a few days it became obvious that the opener Kyle had install was flawless, however, we called & asked the he come back & make the other door the same as there were several issues that had been overlooked by the trainee which Kyle corrected ...always very friendly & professional & courteous despite him having to return. Today, Tommy came out to, once again, address an issue that the "trainee" had overlooked..(the bolt that held the support arm to the drive shaft was missing...in truth I could have fixed the problem, but thought since there had been other issues with this particular door it might be prudent to allow a tech to address). Tommy was also courteous. polite, (despite this heat wave) & appreciative for our business.

- Bill & kat Eldridge

Bill and Kat, thank you for your review. We apologize for any inconvenience for issues overlooked by the 'trainee'. Precision Door Service appreciates your honest feedback and business.

I was very pleased with the tech. He explained everything to me, the problems and fixed it quickly. Thank you. Vicky Haney

- vicky Haney

Vicky, thank you for your review. We appreciate your feedback and business.

Our technician Tommy was very efficient and friendly. He was on time, gave me a thorough assessment and repaired the door within his estimated timeframe. He also made sure I did not have any questions. The price was fair for parts and labor. I would definitely recommend Precision to others.

- Scott Meyer

Thank you for your review and recommendation! We appreciate your business!