Garage Door Repair Reviews in Knoxville (Page 77)

Excellent job. Also Appointment not like Comcast. Scheduled 9 to 11. Showed up 30 mins early.

- Steve Gobrecht

James Wells was very cordial and professional. He explained what was wrong with the door, and what needed to be corrected. We concluded that a new door opener was necessary, which he was able to install immediately. The new opener is a great improvement over the 24 year-old one! We would highly recommend Precision Door (and James) to our friends.

- Beverly Selmer

Robert was ever professional gave good directions as to how the ordering process would be handled. Would recommend him and this company for your garage door repairs

- Jimmy Parks

James arrived as scheduled and went right to work. He changed springs, rollers, cables, replaced weather strip, and repaired closure arm attachment to door. He was fast, efficient and very professional.

- Frank Acs

TIMELY AND EFFICIENT

- Mike Mallahan

Thank you for scheduling and responding to my residence for a repair to one of my garage doors. Robert arrived, gave me a good estimate on replacing my garage door opener, had the needed parts and motor on his service truck, started the work on it, and finished the job in less time than he had estimated. The older motor was loud when it was working, but with the new motor and hardware that Robert installed, you have to be looking at the door going up and down to know that it is moving. Thanks Robert for a job well done !

- Mike Upchurch

Mechanic Patrick communicated well. Upon initial inspection, he determined unit needed a "control board". The estimate was $300. His next recommendation was a new motor assembly. $600 + additional fees for recommended "stabilizer bar". $87.50. I found a Home Depot "NEW" Champion 1/2 HP assembly available for $218.95 plus tax while he was looking over the system. I give him credit for trying to make the older unit work, BUT, when I told Mechanic Patrick I would pay him for his service call, he said bluntly- You checked online, eh? He said there was a labor charge due for 1/2 hour. He left without returning the system to how he found it. Total charge $72.45 after a $15.00 online coupon the company offers) I will not recommend this company to my neighbors or anyone but DO appreciate their being available during this trying time. However, NOTHING, can excuse the excessive and usury surcharges this mechanic recommended without batting an eye. Subsequently, I found a manufacturer replacement control board for $71.95 and will install it myself and failing that--- I can buy a brand new unit for a fraction of getting a "lifetime warranty" from the company. Patrick was candidly stoic and absolutely insisted on the social distancing required in this chaotic time, to which I respect and honored. But he ought to have returned the system to how he found it and he was clearly unhappy I was NOT going through with paying hundreds of dollars more.

- Lynn Carter

Amazing! Called the evening before and got an appointment for the next morning (this was not an emergency). Chris called and was there early! He diagnosed the problem, checked everything involved with the operation of my door and gave me my options. Decided to have a new opener installed and I couldn’t be happier! Chris is REALLY good at his job. Highly recommend this excellent company for your garage door needs.

- Michael Jaynes

Quick and efficient. A happy customer.

- Don Freeman

I called and they were here in 2 hours. Chris was super friendly and professional- he swapped my chain drive opener for a belt drive, installed a key pad, and programmed our two cars even! He was done in two hours! I’d do business here again (but here’s hoping I don’t have to!)

- Mark Dye

Thanks for taking my call last evening. The repair was made fast and James the repair man was very polite and answered all my questions and did a very good job. Thanks for being there for me when I called. Thank you, Casey Mink

- Casey Mink

A++ for this company and Robert who was our technician. We are new to the area and to the type of garage door opener we have in our new home. When placing my call, I was greeted by a friendly rep who immediately called our technician to come. within an hour he was at our door and within minutes had our problem fixed. Not only did he fix our opener, but, also, gave us a tutorial on our new opener and installed a new wireless keypad which he hand in stock in his truck. This company is a well-oiled machine! (And he oiled our door, lol!)

- Lesli Malle

Very cautious of the environment we are currently living in. Chris seemed to be very well versed on his job and what I needed to correct my situation. Upon completion, Chris gave me clear details about what was done and how to use my new product.

- Pennie Pendleton

I had a new garage door installed. I love it and all the employees were very helpful and nice!

- Susan Tarver

Patrick was our service tech did an outstanding job today fixing a broken chain on our door. He did not carry Genie parts but took time to make an extra trip to a local Tractor Supply store to pick up a master link part that was compatible with our system and fixed our door. He epitomizes professionalism and expertise. 5 star rating for your company and your technicians !!!!

- Jim Johnson

Chris did a great job. And price was very reasonable. p

- Lee B.

Had a single door opener installed. The technician (Robert) did an amazing job. Professional, friendly, and quick. I would definitely recommend them to anyone. Great job!

- Kyle Delong

James came and fixed the problem and explained along the way what he was fixing and how much the cost was

- Michael Watkins

On time as promised and completed the repair very professionally.

- David Sizemore

I was very pleased with the job that your technician, James did on my garage door. It had quit working and needed a new motor, mother board, and wall switch and remotes. He was very knowledgeable at his job and acted very professional at all times. I will definitely recommend your company to anyone who needs garage door repair. I found you when I googled garage door repair and found the bios of your techs gave me comfort in knowing who was coming to my home. Thank you for acting so quickly to resolve my needs.

- Joyce Collins

Excellent job polite and cleaned up after himself. I would recommend your company to anyone. Thank you for your help

- Paula Fitch

They are very nice. They did a great job replacing our garage door.

- Thomas Bandy

Robert, the installer was very curious to me and efficient with installing my garage door opener. Prior to leaving, he explained complete operation of the new unit and answered all my questions. I have used Precision in the passed and will continue for all my garage door needs.

- Criste Tiegs

James came out and repaired my garage door within hours of my calling Precision Door. He had the needed supplies to repair the door and did so in less than 30 minutes. My door was operational but would not last for years, so I purchased a new door. He was very courteous and knowledgeable. I would definitely recommend Precision Garage Door to anyone needing repairs or a new door.

- Nancy Walker

Excellent service—Fast, friendly and efficient!

- Anthony Smith

After backing my truck into the garage door that hadn’t completely opened, I called Precision Door Service after reading reviews in Next Door. They are everything the reviews said and more! Punctual, professional and got the job done quickly. Couldn’t be happier with their service!

- Keith Bradburn

Placed a call and less than 3 hrs later someone was here to install. Did a good job, answered my questions and we are pleased. Installer James was great.

- Joe Wooden

Excellent customer service. Contacted us right away and installed our door within 2 days. Showed up on schedule and very knowledgeable. Great price too. Overall we are beyond happy with this company.

- Matthew Sheldon

Robert was very professional and solved the problem quickly. Great service!

- Robert Plunkett

The gentleman was very nice and helpful. Went out of his way to fix my garage door.

- Joline Cagle