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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3779 reviews, averaging 4.93 Stars:
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It was our pleasure to provide same day service.
Product:
Louisville, TN
Patrick gave me a call 20 mins. out & was very timely. I was told he'd arrive between. 5 & 7 pm...he was done with job before 6! We are selling our house and needed the garage door safety sensors reattached on one side. If you are selling your house & detached your safety sensors at some time over the years because they were "a nuisance" & you don't have all the pieces & parts you need, just call precision! They can make sure everything is in good working order before the inspection. Patrick is professional & very knowledgeable about his craft.
- Howard Bott
Knoxville, TN
Every experience with Precision has been positive. The tech is knowledge, thorough and courteous.
- Gloria Percynski
Knoxville, TN
We called for service mid-morning and got a service appointment for sometime between 2 and 4 in the afternoon. The service man Nick arrived at 1:45 (which was awesome). He introduced himself and inspected the garage door. He was extremely knowledgeable of the product and explained it to us so that we understood how it worked as well! He explained our options and we made a decision and he proceeded with the repairs. Completed the work quickly within an hour. He also check the second garage to confirm that it was working properly. Very pleasant to talk with and work with. Awesome Job. Robert Silas
- Robert Silas
Product:
Believe we have used or someone we know have used in past
- Keith & jill Brauss
Maryville, TN
Patrick came out on time just as he called and said he would. He did a great job and the door is working better than ever. Will gladly recommend your services to others.
- Don Kennedy
Knoxville, TN
No work done yet
- Tim Anderson
Knoxville, TN
Outstanding service. Mr Green was very professional and knowledgeable. Thank you.
- Scot Ginder
Product:
Knoxville, TN
Extremely prompt, courteous and competent. Best garage door company ever!
- Philip Zaretzki
Claxton, TN
I selected this company after reading online review. Was not disappointed. Patrick was prompt. He explained our options and the charges. The work was done immediately and we've very pleased. Thank you for great service.
- Chris Hopkins
New Market, TN
Nick came earlier than planned, which is rare in the service industry. Work was done quickly and I would definitely call them again. Nick was very courteous and efficient. Thanks!
- Burl Smelcer
Thank you for the 5 star review. Precision Door appreciates your business and feedback on Nick. It was our pleasure to serve you.
Knoxville, TN
Precision provided EXCELLENT customer service from the initial call through the entire process of having our garage door repaired. Precision exceeded our expectation for quality workmanship and fair pricing. Nick was at our home within 4 hours of calling for help! (Our garage door would not close!) Nick conducted an assessment and we discussed various options including pricing for services. We agreed on the work and Nick was awesome! He was professional, efficient and completed the work exactly as discussed. The door works like new! We are very happy customers and WILL RECOMMEND Precision Garage Door of Knoxville at every opportunity. Again, they provide high quality work from a highly skilled, personable professional at a fair price.
- Sheila Lawson
WOW! Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.
Product:
Oak Ridge, TN
Patrick transformed our garage door from an embarrassment to something we can be proud of. He was friendly and very knowledgeable offering several options for repairing our door. And he fixed it the same day. Overall we are very happy with our service and we’ll be calling Precision again for any future needs.
- Chad S.
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Maryville, TN
Arrived on time. Had my garage door fixed in minutes. And was very friendly. Would recommend to others.
- Greg Jones
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It was our pleasure to serve you.
Karns, TN
Had excellent reviews and received prompt service and technician answered all my questions and offered suggestions to help make all product decisions easy.
- Brenda Mcghee
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Product:
Lenoir City, TN
I looked on Home Advisor and saw their reviews were positive so I called and they were able to set up an appointment the SAME day! The service tech, Josh Compton was patient with me as I explained the problem. He looked at my garage door and explained what was wrong and what it would take to fix it. He called me to come to the garage three times to explain what he found and what it would take to fix my problem. He was very professional, quick, and pleasant to work with. I will gladly call Precision Garage Door again if the problem every arises.
- Deborah Christian
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Alcoa, TN
was very pleased with the timely appointment, and the service technician who performed the work here. He was professional, friendly, and even petted my dog. He explained what was wrong with my door problem, and what needed to be replaced and the cost up front. I appreciate how quickly I was able to get an appointment and get the door repaired.
- Barbara Chumley
Product:
Pittman Center, TN
I called on Saturday and they offered to come repair our door on sunday morning with no extra charge because it was sunday. They were friendly and fixed the door explaining to me what had happened and what needed to be done to repair it. I would give them a five star rating.
- Carroll Rolen
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to provide 24/7 LIVE customer service and weekend service at no additional charge.
Knoxville, TN
Definitely 5 star service! Technician was very knowledgeable!
- Kim Rozanski
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Product:
Oak Ridge, TN
I had two old wooden garage doors and I called this company because they had serviced my old house and I was pleased with them. When they came out they provided a review of the different doors they offered and discussed the pro's and con's of each type of door. They then went over pricing and we decided that it wasn't our top priority at our new house. After about 2 months we called them back to have them come out to install the doors. When I called they were able to pull up my old quote and we agreed on it. When we discussed installation they were able to come the NEXT DAY! I was pretty excited about that and when the two technicians came out Terry and Josh they were very professional, went over everything we agree'd on and off they went. It took them about 5 hours to install 2 single car garage doors including new track and everything. These guys were great, very professional, very safety focused, detail oriented and they cleaned up the floor and wiped down the doors when they were done. It was a job well done all the way around. I was extremely happy with the service provided, and total cost. I would recommend this company! Aggressive pricing, excellent customer service, and very professional. They went above and beyond what I would have expected.
- Joseph Bonner
Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It was our pleasure to serve you.
Product:
Awesome Company, Patrick called to let me know when he would be arriving and he showed up on time. we discussed the issues with the garage door and the different options that I had. I decided to go with a new garage door and opener.
- Kay Harris
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you. Enjoy your new garage door!
Knoxville, TN
I called for repair of broken spring and estimate on new opener. It was about 11:45 am I told the lady on the phone it was not an emergency and if needed we could wait a couple days. She was very nice and said they would have a tech at our house between 3 - 5 pm.The tech called at about 2:00 pm and said he would arrive around 2:30 he came and replaced both springs all rollers, pulleys, cables, and put a new opener up and was gone by 5:15.
- Robert Nixon
Product:
Loudon, TN
On time/came exactly when they said and called ahead. Replaced springs, cables, bearing and wheels and adjusted remote. Doors are like brand new and Patrick the technician worked hard to complete 2 doors in a little over two hours. Took time to explain everything and what to expect once work was performed. Would use Precision again and recommend their services.
- Ed Scram
Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.
Oak Ridge, TN
Chuck: Here's a topic...Communication Breakdown. I called and scheduled an appointment with a gal that answers your phone on June 13. I choose June 15 for the installment date (replacing an opener for single door). I specifically requested a Liftmaster opener (I have it on my double door that you guys replaced a couple of years ago - - very satisfied!). James G shows up, I take off from work and...He has no Liftmaster on his truck...(James G was very professional and gave me a quote for the Liftmaster). He profusely apologized and said someone would call me Monday (June 18) to schedule a new appointment...Have not been contacted as of June 19...
- Paul Hebert
Thank you for the 5 star review. Precision Door appreciates your business and honest feedback. I apologize for the miscommunication with our call center. There was no mention of the Liftmaster motor on the work order for James G. I'm glad we were able to schedule you for June 19th for the installation. Please contact us if we can be of further assistance.
Product:
Chestnut Hill, TN
definitev 5 star..quick friendly and efficient.....ty cdb please forward me a receipt as i accidently de;leted one that was sent oops THANK YOU
- Cynthia Dion-benton
Thank you for the 5 star review. Precision Door appreciates your business and feedback. I forwarded you another copy of your receipt. It was our pleasure to serve you.
Knoxville, TN
Excellent job. Quick and precise!
- Rufus Huffaker
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Knoxville, TN
Five star service for sure. Called and made appt in the morning and the technician called 35 minutes ahead of time to alert me to time of arrival (exactly on time). Diagnosed the problem in 2 minutes and fixed it in 5. Very courteous and will definitely call this company again.
- Bill Lockett
Thank you for the 5 star review. Precision Door appreciates your business and feedback. We look forward to serving you in the future.
Knoxville, TN
As always the technician and the service were top notch.
- Ken Knight
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Knoxville, TN
James was the technician who did the work for us. I appreciated that he called about 25 minutes before his arrival to let us know he was on his way. When he arrived, he was the consummate professional...respectful, kind, and knowledgable. We had an older system that, frankly, was not worth repairing. James confirmed this, but did not pressure us into our decision to replace the opener as well as the springs. Once we decided what needed to be done, he went straight to work and did not stop until it was completed...and, he had a great attitude throughout. We are very happy with Precision Door, and especially with James.
- Jeff Maitlen
Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, James. It was our pleasure to serve you.
Knoxville, TN
Chuck did a great job! Sorry for the late response but you are in my cell phone as a go-to business.
- Kimberly Brown
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Nick arrived the same day to fix the spring on the garage door on our recently purchased home. In addition to the spring, he identified a few other issues with the door and fixed them as well. Nick was on-time and very professional and courteous. I would highly recommend him to anyone.
- Jeff Ross