Garage Door Repair in Knoxville - Page 79

Nancy/paul James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had service within 1 1/2 hours of calling and they had to come about 50 miles. Workers were very professional.

Jill/william Steele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repairman arrived early, assessed the situation and made a major fix on our 16 foot garage door. He was most courteous and knew what he was doing. I will definitely use Precision when we upgrade our garage in the future!!!!

Phillip Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a garage spring break and called for repair at 7:30 A.M. Precision door was in my driveway by 9:00 A.M. James the service tech was very informative in provided several options for repair. He also inspected the second garage door and found some safety problems that needed addressed right away. James gave me some good tips on annual maintenance and did a great job on practicing social distancing. Great Company and good pricing

Patricia Mccumber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door is always quick to respond and sends reliable, knowledgeable technicians to perform the work needed to be done. Thank you!

Irina Khan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This rating for the person who comes to our house for an estimate on replacement door. This is not for your products. Person was not frendly at all. Not helpful and not professionally acted. I understand that anyone can be on the bad mood in some days, but I would not understand why you have to transfer your emotions to other people. I can not rate your products or installation services, because I don't get one, but if in the future I will need anything - I will not call to your company in any manner and will not recommend your company to anyone else, just because your employee shows his attitude in the wrong way. Even if our needs not matching your specifications of the services, you can say ,,sorry for can not make it" and tell to people ,,thank you for contacted us and give an opportunity to serve you" instead acting like ,, why you disturbing me?, why call?, keep what you got ", etc. This review is not for anyone who works on telephone as a Customer Service and noway related to anyone else, who may doing their work as should be. I was not planning to write this review on my own initiative, but I am doing this after I received your request for it by email. I didn't wrote anything about this experience on Google as you asked and choose the second option to reply on your website. Thank you for contacting me about my request and follow up on this case.

Harold Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work. He arrived on time and fixed our problem. We are repeat customers although it had been 10 years. He honored our lifetime warranty and included a military discount! We highly recommend Precision Door Service of Knoxville.

Bud Hebets

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service, very friendly and gave good advice!

James Pippin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Service person was very professional.

Jj Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, high quality service, with a an on-time technician! I highly recommend.

Leah Darr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've used precision before and completely happy with their service. Robert, the tech today, was and is a problem solver. Give him high marks for getting my door operating smoothly today.

Gene Overholt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very responsive and timely! Came, looked, fixed - all in one day. Impressive. technician was courteous, helpful, knowledgeable.

Gary Walchshauser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Saturday and got a real person,. Awesome! Patrick came right on time and did a great assessment. I needed a new spring and rollers. Installed in no time. Works better than new!

Beverly Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service call. However, tech did not have right color screws on his truck to do the job. He said normally the install trucks carried all colors to match. Have not heard anything back!

Pat Arp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and fast response on a Saturday.. wonderful technician, Patrick, honest and friendly. Seemed very confident in what he was doing. Would highly recommend them to anyone needing garage door service.

Martha Riggleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, professional service by Alex Damon this morning! 9-11 appt and he arrived early! Broken spring and I decided on the "overhaul" which includes a 5 year warranty. Also, "Jessica", when I called last night was very courteous and efficient.

Joanne Ambs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with the quick service and the very courteous and helpful service representative James. I really like our extremely quiet garage door opener with an outside keypad opener that will be very convenient when going out for walks...will not need to carry the remote. I’m giving serious thought to ordering another one for our second garage door.

Barb Wickert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh did an excellent job fixing my garage door. Replacing parts and explaining completely what and why he was doing it. He made it a great experience ????

Gary Lenaghan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

our repair person Josh was courteous, arrived early (,before the 2 hour window we were given), knowledgeable and did not try to sell us anything we did not need. He repaired the coil spring and cables on the garage. In addition we asked to replace the bearings and rollers which he accomplished within 45 minutes the entire job. I asked about the motor and he stated we were in good shape with the motor. the price I felt was reasonable and we have a life time warranty. I have used precision in the past and received the same excellent service. I would highly recommend and would rate them at the highest level. They did not try to talk me into anything in fact I requested more replaced than they suggested to repair my problem. I would not hesitate to call for future service.

William Burress

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There are so many variations of garage doors. But once we narrowed it down and finally chose our door, we are extremely happy. The only issue we had was after install, the moving parts were not lubricated so the system wasn't as quiet. A call to investigate quickly identified and resolved the problem. Excellent door.

Larry Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Robert Coleman was very friendly, knowledgeable, professional, and efficient.

Bobby Neal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a garage door repair done. The service person was very nice, knew what to do and did a very good job.

John Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh did a great job in the spring replacement and I will highly recommend precession door to my friends.

Sue Wager

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good job!!

Stephen Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service person, Patrick, was prompt and able to diagnose and fix my problem. Patrick was a pleasure to work with.

Frank Flannelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars : Cannot say anymore then that

David Yeoman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh was the person that installed my garage door opener originally. He did a good job lubricating the hinges and the spring. He adjusted the downward pressure on closing. He is an excellent worker and his knowledge of the product is really good. I would recommend Precision Garage door to anyone.

Blake/kathy Cleveland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick was great, he explained everything and did a great job. We love our new garage doors.

John Holbrook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert was very professional and immediately spotted the source of our garage door problem—broken hinges. Robert took the time to explain the problem and also showed how we could perform simple maintenance on our garage door system to keep it functioning. Robert is friendly, helpful, and knowledgeable. He maintained social distancing and wore a mask during his service—necessary during this Coronavirus period.

Larry Lanz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was very good

Joshua Lane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife and I were VERY pleased with Precision Overhead Garage Door Service! I called around to multiple companies and everyone was at least a week out except for them. I called around lunch time cause the spring on our door had broken and we were unable to get our cars out of the garage. Alex was there within a couple of hours and got us up and running before the days end. He was very professional and knowledgeable. We will definitely be using this company again for our future needs.