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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3698 reviews, averaging 4.93 Stars:
Knoxville, TN
Thank you for the 5 star review. Precision Door appreciates your business and feedback on James. It is our pleasure to serve you. Have a blessed Christmas and New Year!
Knoxville, TN
Excellent service!!
- Matthew Gray
Thank you for the 5 star review. Precision Door appreciates your business and feedback on Josh. It is our pleasure to serve you. Have a blessed Christmas and New Year!
Knoxville, TN
Very fast same day service. Patrick did a great job for us. Very professional.
- Katie Lyles
Knoxville, TN
Excellent service and responded to my initial phone call in a timely manner and performed service on the same day!
- Bethany Fields
Knoxville, TN
James did a great job. He replaced both broken springs and cables. He made adjustments and repairs to a 15 year neglected door in professional and timely manner.. Great job! Very satisfied!
- Donny Gibson
Claxton, TN
Well I needed a remote to fix the remote in my car. I called Precision about 1 o'clock and asked them if they could help me out. The Girl said they could have someone here between 2 and 4 o'clock. The man was here about 2:30 and had me a remote ready before I could walk out to the garage. He got the bill together, and I was fooling with the remote on my car, when he walked up and asked if I would like him to fix it for me, he did, I paid him and the job was done. Very professional, very reasonable, very quick. I highly recommend them.
- Lee Walker
Louisville, TN
Excellent, prompt, professional service!
- M Turley
Product:
Knoxville, TN
We had a couple of malfunctions on our garage door. Called service and was given a appointment to check it out. We asked for Patrick who did all of our repairs and they put him down to do the work. Patrick arrived right on schedule and immediately found out the probable culprit with the door stopping right after the button was pushed. The sun was very strong on the side where the electronic eye is located. Patrick moved the sensor to the opposite side and said that this should correct the problem. It is working fine now. We are extremely pleased with Precision. Patrick is outstanding in all areas. We enjoy talking with him. He takes the time to explain the repair that he is doing.
- Dan Ponder
Lenoir City, TN
Excellent service! Arrived on time same day. Repair was quick. Price was reasonable. Didn’t continue to sell other things after I explained I just wanted it fixed. Had parts on truck didn’t have to leave.
- Mike Vohs
Alcoa, TN
Had broken spring, car trapped in garage. Same day service, on a Saturday that was also a holiday (Veterans Day). Showed up 1/2 hour earlier than appointment time, inspected garage door and all parts, recommended replacing worn (14 year old) parts in addition to broken spring. Tech (Josh) was top-notch. Skilled, professional, knowledgeable, obviously experienced. One of the fastest, most efficient workers we've ever seen. Good "consultative" salesman, too, without being pushy. Was a little concerned about the price, but after looking up estimated cost for the parts (all listed in detail on the invoice), it was in the ballpark, especially considering 5 year warranty, fast same-day service on a Saturday, and quality of workmanship. Would recommend.
- R. Neal
Knoxville, TN
Prompt, polite, helpful, efficient - improved our two garage doors so working better than before - very pleased with the service provided.
- Jim
Jefferson City, TN
The mechanic was very knowledgeable and explained all the options for resolving the problem, He worked quickly and the door is operating great.
- Linda Young
Lenoir City, TN
Tech Patrick called to see if he could come earlier than quoted. Always a pleasant surprise and it fit my schedule. Quickly diagnosed problems and discussed recommendations for repair. Made repairs quicker than quoted and cleaned up very well. The door operates better and quieter than it ever has. Patrick was very kind and professional and we would highly recommend him and Precision Door. Do yourself a favor and call Precision. Don't make the mistake we did 2 years ago and let an average handyman replace the springs. The wrong size spring was installed and that created several other problems in 2 years, not to mention a annoyingly noisy door.
- Brenda Taylor
Loudon, TN
Pre arrival phone call, explained everything, very happy with the service.
- Gary Stuart
Product:
Loudon, TN
No information given by tech as to maintenance, spray requirements, poor on clean up after install. Service is good, prompt and efficient upon first call for service.
- Tod Kilroy
Thank you for the 4 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
Precision came out on quick notice to repair a garage door. I would definitely call them again for a repair needed. The repairman was courteous and fast with the repair explaining all I needed to know.
- Charles Graves
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs and LIVE customer service 24/7.
Loudon, TN
Technician called an hour before arriving, came on time, explained all problems, and quoted the repair estimate. He completed the repair quickly and showed it's operation. He placed a sticker on the door for any future needs. It was good to be operational again so quickly!
- Gerald Visconti
Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician.
Madisonville, TN
PATRICK CAME OUT AND WAS VERY PROFESSIONAL, AND KNOWLEDGEABLE. HE REPLACED MOST EVERYTHING INCLUDING THE COIL WHICH I HAD PURCHASED A YEAR AGO FROM HOME TOWN AND HE WAS DONE WITHIN 2 HOURS. NEW GARAGE DOOR MOTOR, COIL CABLES AND WIRES?
- Kathy Miller
Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, Patrick. It is our pleasure to serve you.
Loudon, TN
Very pleased with the outcome. Patrick was on time and did a great job replacing springs and rollers.
- Betsy Graves
Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, Patrick.
Knoxville, TN
The technician was extremely helpful and arrived on times and promptly after my call. This is the second garage door Precision has repaired for me, one in my home and one in a rental property. I would highly recommend Precision for service, price and workmanship.
- Sandra Todd
Loudon, TN
Tech (Josh) was excellent. No wasted time or movements. Knew his job and did it.
- Grail Brookshire
Knoxville, TN
Bought door from them originally. Have had Precision repair door in past when my bike rack tore it up. Today service tech came within a few hours, within promised window, called to say he was on the way. Diagnosed paint over spray on sensor. cleaned it . Done and done. No service charge. Professional all the way around.
- Allen Monsarrat
Lenoir City, TN
First off, i am a maintenance worker by trade. Knowing that my door problem had gone above my head and the parts I priced would be very expensive I decided to call a repair company. Precision was one of the first to pop up on the search. Great reviews, informative website flexable hours. I called and made a appointment for 5:30. I got a email with a picture of my repairman and confirmation of my appointment. James showed up and was very polite. We talked a little and he inspected my door. He found worn out rollers, frozen bearings and undersized springs. He quoted me a price and stated he woul be there until it was fixed properly. He completed the work in under a hour and the door was better then new. I was a little shocked at the price but after seeing the parts that were replaced the careful expert installation done and the performance after the fact it was well worth the cost. I feel like I have gotten a precision repair and a great warranty. I am confident that my garage door will be the least of my worries. If the rest of the crew is half as good as James then this is a great company to do business with.
- Richard Tate
Oliver Springs, TN
We are very happy with our door. Everything from the first man coming to talk to the guys putting up the door was a wonderful experience. Polite people and work done in a timely manner. Would recommend to my family and friends.
- Jerry Bass
Knoxville, TN
Josh came in diagnosed the problem immediately had all the necessary parts and pieces to replace our busted springs, and was in and out in about an hour.....Came out 1st thing in the morning after a 5:30 evening call the day before.
- Tim Abshagen
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide LIVE customer service 24/7. Happy to hear it was helpful for you.
Knoxville, TN
Excellent service and value, Nick gets 5 stars.
- John Stegner
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
Best service ever! The serviceman, James Wells was great, same day service, explained everything as he went thru the service. It was a great to have hired someone that was dependable & knowledgeable.
- Justin Gerhardt
Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician James Wells. It is our pleasure to serve you.
Karns, TN
Josh arrived as promised and explained what was needed and what involved for any other we wanted. Springs were broken and we needed new opener.Very professional and organized. Very satisfied with the end result.
- Archie Fritts
Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.
Oak Ridge, TN
5 Stars to James who made the right choice to tell me not put any more money into a 30 year old door and its working parts. A brand new door is on it's way.
- James Thursby
Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells. Hope you're enjoying your new garage door.
Knoxville, TN
Excellent and honest service, as always!
- Ron Walli
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I am absoluutely satisfied and look forward to your guys coming to do the work.
- Henry Usey