Read what people are saying
about Precision Garage Door

Yesterday my garage door spring snapped. I googled for "the best garage door repair service in Knoxville", which came up Precision Door. This morning Preston came out and diagnosed the problem. Since my door opener was old I elected to replace it too. Preston was very professional, knowledgeable and informative. He is also very talented and quickly replaced all the damaged springs and cables and installed the new opener without any issues. I was impressed that he had all necessary hardware and parts on his truck as well as all tools to complete the job. I highly recommend Precision Door and especially Preston for any and all garage door problems. Thank you for a job well done!

- Mark Snyder

excellent service from the two technicians who installed a new garage door opener and door spring. they explained how everything works and they were very professional.

- Carolyn Ferguson

Tommy & the Team Answered all my questions and provided 3 cost estimates for my consideration and added custom windows to my garage door.

- Doug Sayers

I knew our old garage doors needed significant work, so I called Precision this morning, and was scheduled for an appointment this afternoon. Patrick and Hayden arrived early in the afternoon and after assessing the situation, they explained what they recommended and gave me an estimate. I agreed to the work and within a couple of hours, it was done. I was amazed at the improvement, and am very pleased with their work.

- Ann Snodgrass

I called this company and asked the cost for 2 springs, I was told 364$ out the door or 225$ for 1 spring. Tech comes says its 225 for 1 and doesn't do a deal for 2. After going back and forth he honors the 364$ rate ONLY to tell me I need to replace 2 things bringing the total now to 685. Says he can't replace springs till a bracket and pole is replaced. Such a scam. I paid for it but will not recommend this company. My husband had to beg for a damn warranty. Unbelievable. The tech was barely 20 years old, so I know it's not entirely on him and he has a job to do however his "bosses" and leadership and overall ethics of this company are terrible.

- Kayla Boggess

Chris showed up on time, was very professional and had the repairs done quickly.

- Eric Burton

A couple of bolts came out of our opener, which was installed about a year ago by Precision. Called this morning, was given an arrival time window. Justin (the original installer by the way) called and arrived in the stated time window. Had the opener running smoothly again within 5 minutes. Outstanding!

- Mark Ray

My daughter had Precision b4 & other people told me they had used Precision & were satisfied. That is why I chose Precision. Chris was on time, explained things to me & was professional. Janet Scrivnor

- Janet Scrivnor

I used Precision when I lived in Fort Myers, Florida. I got great service there in the Sunshine State. So when my GD would not close properly here in Knoxville, I called them, and came out at my own schedule, and did all they could to check its programming and etc. I had to have a new Motor installed, as the other was a 2005, and decided it did not want to work. I had great Techs, and worked fast, explained how to use my upgraded Door remote and all its features. My Cost was 773.00.

- Mary Aker

James came prior to appointment time and gave us some advice on keeping the doors running smoothly. Friendly and quick service.

- William Ross

Precision Door Service repaired my garage door opener on one side of my garage and installed an opener on the other side of my garage. The service was excellent and the installers were very professional. Everything was explained to me and the cost was very reasonable. They came out early in the morning after I called the afternoon before. The work was completed in a little less than two hours. They also had a great warranty. I am very pleased with the service I received.

- Carolyn Mccarter

Great communication and excellent service. Your tech representative performed his warranty repairs without any issues. Great job!

- Dan Conrad

Your tech that services our doors today. Is very knowledgeable, courteous, friendly. Took the time to explain the problem and the solution. Great tech

- Boyd Gregory

Garage spring broke and I was away from my house for work. My wife called and Chris Pease showed up when promised, got it fixed fast and left us extremely happy. Thanks Precision RJOHNSON

- Ricky Johnson

Found you all on the internet! Best thing we did. The technician Derick was a god send. He found the problem immediately fixed it quickly. Derick was a very friendly guy. Will definitely recommend you all. Thanks again for your service.

- Larry Savard

Derek H was absolutely wonderful. We were in a pretty bad situation and he was friendly, professional and sympathetic. He deserves a raise. That kind of customer service is rare these days.

- Marcia Redding

Josh exceeded my expectations. He arrived early, which was great! He assessed the problem & immediately began to repair what needed to be repaired & he explained what he was doing throughout the appointment! He was fast but very efficient. It was clear that Josh loves what he does! When I have issues inbthe future, I will ask for Josh! He replaced the large spring that was broken, replaced the cables & rollers. Great work!

- Rose Thompson

Very special day for us, usually folks come out give you and estimate and set you another appointment… NOT with these great folks.. Josh came out discussed with me the issue, and wham new garage door opener and I got the best- both the precision quality unit and installation.. Josh was professional and just all around great guy.. did the job perfectly and I thank you for all you did today! I recommend this company 200%.

- Beth Jones

Office staff and technician were very friendly, helpful and professional; and when I called the office personnel set me up with an appointment for the next day, so it was great that we didn’t have to wait so long for an appointment. The technician (James) was very helpful and courteous, and got the job done quickly. The pricing for the work was fair as well. I highly recommend Precision, and will use them again, when needed!

- Shana Adams

Preston Stockton was the repairman that did the work on my garage doors. He was on time - he was very polite and he did a great job. He explained in detail what he did to resolve my garage door issues. Preston did a great job. I will definitely use Precision in the future. Thanks Bill Gotto

- Bill Gotto

Very impressed with the professionalism of Preston Stocktan. He called and came earlier than scheduled appointment. I have used Precision in the past and will use them again. Miriam Brizius

- Donald Brizius

arrived on time told me total bill up front cleaned up afterwards did the three doors fast

- Ira Edidin

Josh C was awesome! Explained the issue & options. Appreciated the explanation & quick remediation! So glad I called Precision!

- Sue Lewis

Justin was amazing. Even though the price was way more than I wanted or expected to pay, the service, professionalism, knowledge from Justin, is the reason I chose to go ahead and allow Justin to do the job. There was never any pressure. And when a person/employee believes in their product or service, there is never a need to attempt to pressure or sway a potential customer. Justin believes in and stands behind the company he works for. Thanks so much Justin. My daughter and I appreciate you. Warmest Regards,

- Scheryle Gusby

needed a new garage door opener as mine was not working due to lightening strike I WAS OUT OF TOWN WHEN IT WAS NEDED FOR ME TO GET AN INVOICE FROM COMPUTER!!! I NEED AN INVOICE SENT TO ME FOR THE INSURANCE PURPOSES!!!PLEASE SEND ME AN INVOICE/BILL TO MY HOME ADDRESS! I PAID FIOR YOUR SERVICE WHEN WORK WAS DONE....PLEAASE SEND ME A COPY OF A PAID BILL!! I AM 81 YR OLD NON-TECHIE1 PLEASE SEND ME INVOICE/COPY OF PAID BILL!!!!

- Linda Atkins

Michael was great he had our garage door fixed in less than 30 minutes great personal skills I also purchased a new door opener and the wall mount. He was awesome

- Terry Williams

Derrick did a good job in explaining

- Elizabeth Scott

I was very pleased with the work done by Patrick from Precision Door Service. Service was very prompt, done on the same day I called. The door works perfectly now. I can recommend this company without any reservations.

- Donald Ferguson

Precision sent a very young tech out who told me because my garage door had an older spring type mechanism that it could not be repaired and the only thing they could do would be to replace it with a torsion style opener. I declined and he charged me $49.99 for the house call. I then called a different company and their tech brought a new spring kit, changed out both springs and all pulleys, greased, oiled, and adjusted the door and charged me half of what Precision had quoted. He also told me that there was not enough head space above my door to install a torsion system. The only reason i'm giving one star is that there is nothing lower. It's a shame that I was charged for no service.

- William Hall

When our garage door wouldn't open Precision had a technician on site within two hours. Extremely impressed with Precision and technician Patrick.

- John Farley