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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3811 reviews, averaging 4.93 Stars:
Oak Ridge, TN
Sevierville, TN
real good work and a great worker.
- Raymond Wolack
Product:
Knoxville, TN
In addition to being on time, knowledgeable, and professional, what impressed me the most about Patrick was his determination to come up with a solution that was best for me, even if it meant the company might not be making the most money. Concern about a customer's needs over a quick profit is rare. That is the kind of high quality service that insures that I will recommend Precision to others, and that I will be using this company in the future. Thank you.
- Elizabeth Nelson
Oak Ridge, TN
Prompt, efficient and very professional The technician Patrick when out of his way to determine if the doors were still under warrantee and to my delight he saved me $199 from the two coupons I purchased from Angie
- Robert Bennings
Oak Ridge, TN
Luis was terrific. Diagnosed problem and fixed it. Fast and professional.
- Allen Schubert
Knoxville, TN
To the Precision Door Team, With regard to service, knowledge and quality of repair. Patrick called ahead, was on time and finished the work within his estimated time frame. All components and parts were on the truck allowing opener and rail replacement on our double garage door as well as an overhaul of the single door in one call. All costs and component needs were described along with a detailed cost estimate. At the end of the installation, Patrick conducted a complete walk through of the opener, keypad and wall control as well as pairing the unit with a vehicle. He was polite and neat removing all debris from the garage. I give your company and Patrick high marks for customer service. The tablet computer allowed him to look up our last repair from nearly 5 years beforehand. PS - The unit significantly quieter and smoother operating than the old unit.
- Sue Fischer
Knoxville, TN
I chose Precision because of the 24/7. Very, very pleased with a live person answering my call- considerate and knowledgeable. Thomas, our technician, was super professional and extremely helpful!!! Our garage door works much better than it did brand new. TRUST ME! It operates much smoother and quieter than before. I will have Thomas back to do the second door. WELL DONE PRECISION STAFF!!! I will recommend you to everyone.
- Dawn Kienzl
Corryton, TN
I can't give Precision Doors enough stars in this rating. They came the day we called at the time they said they would. Our technician, Dio, was very professional, organized, knowledgable, fast and neat. Thanks so much for the good service!
- Emma Cleveland
Product:
Oak Ridge, TN
I had great service, Dio came over and was able to show me the door I had designed on their website at a great price and was able to apply a $100 coupon I had gotten. I ordered the custom doors as well as new garage door openers that day, and was scheduled for 4 weeks later. had thought about the woodgrain color and was unsure if I picked the right color and wanted to take a look at the showroom. Marianne is such a hard worker, there was an expected snowstorm, but she was going to try to wait for me to come by and look at the showroom samples. Luckily when I went to the showroom, Marianne was still there. Marianne was so wonderful, she showed me many wonderful options and helped me to consider the best color choices. She also gave me samples to take home and make sure I was happy. Marianne really went the extra mile for me and I so appreciate her! There was a price discrepancy, and this company is so honest and has such great integrity that they gave me the price break. They were also on time with the install, even though there was a lot of bad weather and I had changed my mind about the original color and hardware choices. Don and another tech came to do the install. They were fast and did a fabulous job! We have been using the doors daily for over 3 months and love them. My friends and neighbors think they are gorgeous and so quiet! Thank you Precision Garage Door!!!
- Melinda Wang
Product:
Knoxville, TN
fast service clean service great tech 5 stars is not enough
- Kenneth King
Knoxville, TN
New garage door installation. Installers came to my home ahead of scheduled appointment time and had 2 wooden doors replaced with new ones within two hours. Weekend appointments are a major plus as garage door malfunctions seem to occure at the most inoppertune time. Service/installation technicians are very knowledgable and easy to work with.
- Michael Dawley
Product:
Loudon, TN
We received a coupon from Precision in the mail. We called & Precision sent Dio out within two hours. Dio is very knowledgeable & did the repair & installed the new opener in a timely fashion. Great job Dio & Precision.
- Susan Russell
Product:
Marlow, TN
My wife and I were really pleased with the level of service and professionalism Patrick displayed while in our home. He was very thorough with his assessment of our issue and was willing to answer any questions we had during the process. He also came at 8pm at night and worked in freezing cold conditions for about an hour and a half to make sure we were taken care of! Thanks Patrick! We will definitely recommend you to the families in our neighborhood.
- David Smith
Oak Ridge, TN
The Service Technician, DIO, was very professional & explaned the problem(s) & made recommendations. We're very happy with the new garage door opener & garage door parts.
- Beverly Toohey
Knoxville, TN
The young man who came out to determine the issue, but did not have the parts was very informative and set up the next days' service. The two gentlemen that came and installed the fix were very helpful, resourceful and completed the project quickly. My daughter's garage door never worked or sounded so good. Thank you for their timely service and personalized service.
- Kandi Hollenbach
Powell, TN
I called Precision door and was able to get same day service. I did spend a little extra on my service than expected but was able to get a five year warranty on my garage door. The technician was very personable and knowledgeable of the equipment.
- Nena Mink
Product:
Maryville, TN
While my mother was out of town, my husband and I went by to check on her house. While we were there, her garage door would not work. We looked in the yellow pages and saw that Precision was on call on Sundays. Patrick was the technician and he got there very quickly. He was very professional, worked very quickly and made some very good recommendations. When she returned home, she was very pleased with the work that had been done. Now my husband and I need a new garage door and the first person we thought of was Patrick at Precision. He came out on the day and time we requested and was again very kind and professional. We feel like he is very honest and will do what he can to get us the best quality door at a very fair price.
- Roger Byerley
Knoxville, TN
I just moved to this house, & the garage door decided to not come down. Most of my belongings were still in the garage, now open for anyone to see & carry off. Precision's technician/fixer/installer Thomas was excellent. After examining the door on this older home, he explained IN GREAT DETAIL how it would be cheaper for me to just buy a new door. He showed me the figures to back himself up. I have ordered a door. I'll give another review after the door is installed.
- Elizabeth Nelson
Knoxville, TN
Quick and efficient!
- Brian & diana Stephens
Andersonville, TN
Thank you for the great tune-up service. Dio was very knowledgable and personable. I hope to have your company install our doors in the home we are building.
- Robin Jones
Knoxville, TN
Patrick was extremely professional. He explained the problem making sure I understood and then offered me some options that would make the door operate better and safer. Was only going to do the broken side but then opted to do both doors with a PDS Overhaul which removed the old springs and replaced with a better solution. Love the way the doors work...smoother and far quieter. Thank You for the suggestion and good work.
- Anne Copeland
Knoxville, TN
Patrick was amazing. He was extremely knowledgeable and very helpful with determining what was wrong with my garage door. He was very considerate and gave me a reasonable and fair estimate. I would highly recommend using him!
- Greg Korlin
Clinton, TN
Dio was knowledgeable and professional. I would highly recommend Precision. Great experience!
- Dianne LAUGHLIN
Product:
Knoxville, TN
I saw your ad in the Yellowbook, recalled that I may have used your company before and appreciated the $10 off for referring to the ad (I don't believe I received this discount? It doesn't appear on invoice #01022725.) A minor service request led to a much bigger repair; however, Patrick really worked with me to show me my options and the doors now purr like kittens.
- Doris Narro
We apologize for the misunderstanding. The technician gave a discount of $105.00 at the time of service. However we will be sending you a refund for an additional discount of $10.00. We appreciate your business and strive to offer outstanding customer service and satisfaction. Thank you, Management
Sevierville, TN
Thomas was very professional and completed the work very quickly. He is a fine young man. Please send a copy of bill to my e mail.
- Gaylord Kaatz
Knoxville, TN
AWESOME service!
- William Monroe
Knoxville, TN
I selected Precision from dozens of other garage door repair companies, due to their 24/7 service. I called at 10pm and quickly talked to a real person who took my order. My service technician arrived promptly when scheduled and was very knowledgable of door repair. Thomas cleaned up after himself and wiped the door down of any repair handprints. He also showed me the best repair kit for the best value.
- George Wells
Oak Ridge, TN
Luis does a great job and you are very lucky to have him on your staff.
- Richard Batt
Oak Ridge, TN
I want you to know that Luis does an excellent job and deserves an high commmendation.
- Richard Batt
Product:
Knoxville, TN
Very professional technician who did a great job fixing our garage door! Thanks!
- Whitney Wutzler
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Very pleased with the door overhaul. It is much quieter now. It recently began making a popping noise when opening, and Dio arrived within 2 hours of my call and promptly took care of the problem.
- David Marcum