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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 3807 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech was on time, courteous, efficient and very capable. Thank you.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional and prompt. I appreciated his overall level of service. I would use Precision the next time I need service.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was Thomas Wright, who was prompt, knowledgeable, and completed the repair well. Unexpected repairs like this are never fun, but Precision made it as painless as possible. We would recommend Precision in the future.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Being 2 days to Christmas Eve, I appreciate same day service. Patrick was quick and professional. He showed me the other items that needed servicing, but this unexpected expense at Christmas kept me from authorizing those. At least now I know they will need to be dealt with later. One warning: When I asked for a quote on the phone, I was given a price. It was comparable, so I didn't call elsewhere. When the tech told me the price, it was $75 more. On the phone she didn't give me the total with the service charge. Make sure you get the total price before agreeing to the appointment. Saves conflict later.

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A Response from: Emily Whalen

Thank you for your review! We apologize for the misunderstanding concerning the price and we have taken the appropriate action to ensure it will not be a problem in the future. Here at Precision Door Service we pride ourselves with being the leader in the industry with the highest quality parts and excellent customer service. Please be sure to contact us once you are ready to move forward with your service. We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick called and gave me the time he would arrive to do the work. He showed up on time, did an inspection of the door and all parts and gave me recommended service suggestions. The contracted work was finished in a no time at all and is working great.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. The technician was extremely professional and very knowledgeable. Thanks for the great service!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick is a great asset to Precision Door Co. I will never use any one else. He took care of my problem with ease.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Cables

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young lady that took my service call was very polite as well as very professional. The service man called before he came to let me know he had received my call for help and would be responding within 1/2 hour. Upon his arrival Luis introduced himself and trouble shot the problem. He also discussed with me the available insulation kit and I decided to get it installed. During the time he was here he was the most professional service man I have ever had in my home. He was polite to a fault and very knowledgeable of our system. I look forward to his return visit tomorrow to install the insulation kit.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the time it took to come and fix the door! The service man was very polite and very professional! I would not hesitate to recommend your company to a friend. I also liked the email before the arrival and pictures of the serviceman. That is very important when you have people coming to your home! Thank you!

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your service!

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome customer service. You guys are the best. Jodi was very helpful in getting the service set up. Charles and Dylan made quick work out of the garage door change and new motor installation. Thank you, wish more companies valued the customer!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars I called for service on a Saturday morning at 7:30. James was here at 10:30 and gone at 11:45. He was very clear in explaining my options and the cost of repair. He went about his work efficiently and quietly, and I now have a garage door that operates smoothly. I will certainly recommend Precision Door to anyone needing service on their garage doors.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, easy, and satisfactory service.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician called and arrived 30-minutes early. He conducted the multi-point inspection and explained the pros and cons of purchasing items of which I was unaware could be problematic. He worked efficiently and safely, demonstrating his expert knowledge of the proper way to make the repairs.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luis was Great! Very efficient, knowledgeable, and friendly.... he gets a 5 in all categories!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

1ST CLASS ALL THE WAY!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Replaced remotes & serviced doors - 5 star service. Very professional!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick's knowledge and expertise was fantastic! As a retired Mfg consultant for over 40 years, I can easily recognize when a technician has good skills, knowledge of his or her craft and demonstrates it with great efficiency and enthusiasm! Patrick displayed of these characteristics when he repaired my garage door. He is a great representative of Precision Door Service and should be highly commended for his work ethics. Also, the manner in which Precision performs its services is very professional. The total door inspection and critiques, explanation and follow on action required, is to be commended. I would definitely do business with Precision Door Services again and also recommend them to my friends and neighbors. Great Five Star Job Patrick! Sincerely, F. Roy Piciacchia

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recently became a member of Angie's List and your company was mentioned in a Deal of the Day about the time our garage door needed some attention. From the minute I purchased "The Deal" I knew I'd made a good decision. Jocelyn took my information and answered all the questions I had at that time in a very friendly and professional manner. When I received the confirmation email with a picture and bio of the technician that was coming to service my garage door, I was reassured that I had made a good decision. Oddly enough, Luis still exceeded our expectations. He not only performed the tune-up in a professional manner, he answered all our questions and helped up make some decisions. Thank you again, Luis. Chuck, thanks for sending your best technician to our home.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luis has been here twice. An excellent experience. He - in a moment - diagnosed our problem and the door has never worked more smoothly or quietly. He also was able to install a new door seal and fix a drafty seal. Very professional and polite person. I would recommend this company to anyone. I found them on Angie's list and the comments were overwhelmingly positive. I can see why. Thank You!

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dylan with Precision Door Company was on time and did an outstanding job on installing our new door opener. He was very professional and installed it in a timely matter. I would use them again. 5 Star.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose you guys because I own a motorcycle shop that is located near your location in West Knoxville. I have used Precision before for a spring replacement, and as before I'm very happy with the work. The Tech was quick at diagnosis and equally quick in the repair. He also tightened and lubed all the hardware. The truck was clean and the Tech was very professional. 5 Stars all the way! Keep up the good work, and give that Tech a raise.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

No problem with service person Luis. --- Very polite and friendly and knowledgeable. The problem I had was the lady taking my info did not listen to the problem that needed attention and sent the repairman out and Precision does not repair the type of system that I have and she was told specifically the type and style of door opener that I had.--- Wasted time for me and wasted time for Precision and Luis the tech. Now I need to call someone else and wait again for service!!! I am not real happy at the moment!!!

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A Response from: Emily Whalen

Thank you for your review! We apologize that you were not completely satisfied with our service. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. I apologize for the misunderstanding on behalf of the customer service representative you spoke with. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased. Tech showed up on time. Explained what we needed. Repaired the door in short time. He was very neat in appearance and pleasant to talk to. His name was Luis.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with emails with information coming my way and the kindness of the technician. Also the timely manner.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician (Luis) was on time, professional, friendly and very knowledgeable. I will use Precision for future garage door repairs.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

***** James was very professional and efficient .Explained all work that was done and what parts were replaced. Great work! Al Stone

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was on time and professional. Did job in the time he said. Garage door is now working great.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very efficient workman. They finished installing two garage doors in less time than I expected. Pleasant personalities, both of them. Good product besides. Ken Christensen

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Employee checked my garage door and discovered it only needed a slight adjustment. He did not charge me for this. Thank you.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922