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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3733 reviews, averaging 4.93 Stars:
Oak Ridge, TN
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Maryville, TN
We chose Precision Doors because of a service call coupon we received in the mail. Thomas arrived on time, evaluated all 3 of our doors and completed the necessary repairs in a professional and time efficient manner. We are completely satisfied with the service we received and would highly recommend Precision Doors!
- Tammy Cash
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Product:
Knoxville, TN
I don't get impressed with a company's service much anymore. BUT, I was impressed with EVERYONE that I dealt with via telephone and in person. Great service and very good products at a reasonable cost. Thanks, Bob Ray
- Robert Ray
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Product:
Knoxville, TN
Your service personnel is the VERY BEST. They are polite, knowledgeable, prompt and fast. They know what needs to be done and how to do it. No time is wasted. They arrive when they say they will and get right to the problem, solve it and make any necessary repair immediately. I could not ask for better or more. I would recommend Precision to everyone. I would definitely give them a "Five Star" Rating.
- Grace Felker
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Knoxville, TN
I called for service at 10 a.m. and the repairman was here by 1p.m. Luis was very friendly, explained what needed to be done and did an excellent job. I was very satisfied with the work, and will call them again if we need any more work done on the garage door.
- Janice Elliott
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Maryville, TN
Your service was prompt and wayyy on time. The reason I choose you was, you helped me out before and I had no problem with my garage door till today and then your servicemen were very knowledgeable and found the problem in no time. So thank you for your promptness and I will use your company anytime in the future. You are my company. Sincerely, Helga Deveau
- Helga Deveau
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Knoxville, TN
Great job. Two new garage doors were delivered and installed the day after ordering. The guys were very informative and took good care of us.
- Jeff Bayless
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Product:
Knoxville, TN
Super nice guy! Got the job done quickly and efficiently. A+
- Jason Smith
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Knoxville, TN
We recently bought a home and were not satisfied with the working of the garage door opener. Precision upgraded our garage door opener system in our prior home and we were delighted with the smooth, almost noiseless operation. Therefore, we called on Precision again shortly after we closed on our new home. The technician took care of our problem. After one week we noticed a squeaking sound each time the door was closed. We notified Precision. The technician returned without delay and fixed the problem with no charge. We remain loyal Precision customers.
- Nancy and Doug Mele
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Product:
Knoxville, TN
First I want to say thank you to the techs and office staff for getting Luis out to my home on very short notice. NO ONE else was able to do this and I called around. Second I can't praise Luis enough for the great job he did getting my garage door working. I will need to wait for sufficient funds to effect a permanent fix but once that has been done I will be calling again to Precision Door Service. Great job a BIG 5 STARS!
- Johnny Winstead
Thank you for your review! We are happy you were satisfied with our service and fast response time. We appreciate your business and look forward to working with you in the future!
Knoxville, TN
Fast response time, excellent work.
- John Goodman
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Knoxville, TN
Great service. Prompt. Friendly and knew what he was doing. Would use again. 5 stars
- Michael Garzillo
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Pigeon Forge, TN
Quick service, spent more than I wanted, probably didn't need to replace all that I did replace but considered it an investment and that it would save me money in the long run. 4 and a half star at least.
- Kris Bright
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Karns, TN
Service technicians were prompt, courteous, efficient. I received a thorough explanation of work to be performed and allowed to ask questions as they worked. I am waiting on a call back concerning the senior citizen discount that was not deducted from the bill. I am very pleased with the service and would highly recommend your company.
- Jim Rector
Thank you for your review and recommendation! Your money has been refunded for the Senior Discount. We appreciate your business!
Knoxville, TN
5 stars
- Troy Hall
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Seymour, TN
I was so pleased that Patrick was able to come out in the late evening and repair my garage door which had failed to close. He was very professional and direct in what would be needed to complete the repair. In a very short time he completed the work and the garage door was working flawlessly. Thanks
- Ken Williams
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Kingston, TN
It was a joy to watch Luis do his work in such a professional manner. Everything went smoothly - having the right tools- and knowing how to use them on a major job made me remember the kind of service we were accustomed to years ago. He completed a door rebuild (not a small task) in a timely manner!
- Larry Geren
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Product:
Knoxville, TN
Five stars for Patrick who serviced my garage door. He explained in clear terms what was wrong and offered me choices on different economic plans and I believe I chose the best plan that suited me. He seemed very honest and efficient and very sincere. I will be calling you now rather than Williams Garage Doors. Thank you for your interest in your customers' evaluation of your company.
- Dale Oakley
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Friendsville, TN
Patrick showed up early and did a tremendous job in repairing our garage door springs, bearings, and rollers. He was friendly, knowledgable, and did the repairs in a timely manner. I would recommend him and Precision Door Repair to anyone.
- Dr. Jack Dale
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Lenoir City, TN
Chuck and Dylan were great. These guys were so friendly and patient to work through my messy garage. Thanks awesome work!
- Michelle Hughes
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Product:
Eagleton Village, TN
Luis was the nicest repair man! I will recommend Precision for their great customer service. He really was top notch.
- Allison Thompson
Thank you so much for your review and recommendation! We appreciate your business!
Product:
Oak Ridge, TN
Mr. Dio was prompt, knowledgeable, courteous and very efficient. You should be happy to have such an employee.
- Benita Joyner
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Product:
Knoxville, TN
I loved my new garage door. Its beautiful. Thank you for Precision Door Service.
- Vilma Baylosis
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Product:
Loudon, TN
I will recommend Precision to anyone. Thank you and Luis for the complete satisfaction we have!!!
- Larry Hooker
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Product:
Maryville, TN
I'm terrible with names, but the two technicians arrived in a timely manner, were neat, went straight to work and made sure everything was left as good as they found it. Thank you.
- Charlotte McMahan
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Product:
Philadelphia, TN
Review submitted by Gene McKissic.
- Gene McKissic
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Product:
Seymour, TN
5 Stars!
- Mary Heumann
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Maryville, TN
Dio was so nice! And was good about answering my questions! He is a good worker! Give him a good raise!
- Patricia Miller
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Product:
Clinton, TN
I found your listing in Mint Magazine, and as I had been out of town and had no one else to help, I called your number. When the repairman came I explained I needed for the door to open and close and it wouldn't and I was fairly certain it wasn't too bad because the same thing had happened to my husband and he fixed it very easily. Your repairman Patrick Stockton, told me the emergency cord had been released so that the door could be opened if the electricity went out. He put the cord back in position and the door immediately opened and shut with the electric opener. He said that since he was here and there was a $65 service charge he would look the door over and inspect and tell me what he found. After his inspection he told me he had found frayed wire, pulleys that needed replacement I asked how much he said $523.00 with the discounts allowed. I told him I wanted to talk with my sons and his immediate response was "You don't trust me?" I felt a bit intimidated and told him to go ahead. While he was working I went on line and did some research. I could have had a new Genie installed for less that this repair bill. I feel like I was taken advantage of and am extremely disappointed in your company. I have to take responsibility for this since I gave permission for the repair, but I have learned a valuable lesson. I will go with my gut feeling from now on and not be intimidated by anyone.
- Judy Lawson
Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and if you felt intimidated. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!
Lenoir City, TN
Quick, honest and good price. Thanks.
- Doug Hurst
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(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Awesome service! Patrick was the technician who did the work. I can't say enough good things about how every thing went.This is the second time I have used Precision and I wouldn't use anyone else after having 2 great experiences. The door was badly damaged when I bought this home. I thought I would have to get a whole new door. Patrick was able to fix the existing door and didn't try to sell me a new one. This one now is as good as new!
- Annmarie Carlsen