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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 3894 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision to repair a door opener and also a garage door spring. The service has been excellent both times. They show up and do their job in a professional manner. Tommy took the time and answered all my questions regarding purchasing new doors. I would recommend to anyone.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Stars!!! Thomas was great did a fantastic job. He understood what needed to be done and was very courteous and I would recommend Precision to any of my friends.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installers were friendly and professional. The installation was completed in a timely manner.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle was the serviceman sent to repair my garage door. He arrived exactly at the scheduled time, fixed my door and it has never worked better, All my neighbors remarked how pleasant it was that my door no longer made the noise resembling a grinding machine. As far as Kyle, he was courteous, clean and polite. I give the company 10 stars for hiring a serviceman who is so knowledgeable, I now know more about garage doors than I ever thought I would. Great Job

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. KYLE IS A GREAT YOUNG MAN!!!!!!!! Five star service I will use your company in the future.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We found Precision online, and we are pleased with our results. We needed a spring for our garage door because ours had broken. Kyle was our service technician, and I would recommend him to anyone. One important asset to any service company is speed and promptness! Kyle was on time for our scheduled appointment, and was courteous and efficient.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pat, the serviceman arrived on time the day I called to have my broken door spring replaced. He was able to lift my 18" steel garage door (VERY HEAVY!) sufficiently to allow my car to be removed and room for him to work. He Identified several cracked/broken hinges that needed to be replaced as well as the fact that a previous owner had replaced the two factory springs with a single spring. He installed a packaged overhaul kit which replaced all of the cables, cable drums, mounting brackets, rail rollers and the correct springs. Pat appeared to be very knowledgeable about garage doors and was able to answer all my pesky questions. While the cost of the overhaul was not cheap; considering the 5-year warranty on the work, it probably represents a fair value.

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A Response from: Emily Whalen

Thank you very much for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time using Precision Garage Door and both times have been a good experience. They showed me what the problems were and gave me options. The first time the door could be repaired, this time I plan on having the garage door replaced. I highly recommend them.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your loyal business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They did a great job. I am happy with the door and the installation.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and very professional!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once again. Top quality door, installation and professionalism!!!! One great door company! Ed and Pam

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A Response from: Emily Whalen

Thank you for your review! We are happy to hear you are satisfied with your new door! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door springs broke on a holiday weekend. The company works 24/7! Kyle arrived within the timeframe given (3 hours after calling) was very courteous and answered all our questions about repairs. Costs were more than reasonable. I hope they paid this veteran double-time for working on Memorial Day weekend.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James, the technician, was punctual, knowledgeable, and had the issue spotted and fixed within minutes. He also trouble-shooted the rest of the system, and was on his was way. All within 10 minutes! I really appreciated his timeliness on a busy day like today. Many thanks to James for such care today!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was so polite very proffesional. Got the job done and I was pleased with the info to keep my doors well oiled and working properly.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The techs were the best I have ever watched . They were here early, got the job done, and were gone. The door was repaired in less than 22 hours of my original call. The garage door has never worked as smooth as it does now . Thank you so very much. 5 star rating--really a 10! Dave Bateman

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A Response from: Emily Whalen

Thank you so very much for your review! We appreciate your business!

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast service to determine repairs/replacement of total garage doors(2), openers(2) due to damaged main 18' door. Five stars so far. Installation has not been performed yet! But, if problems occur we will comment further!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I sincerely appreciate the technicians efficiency and courtesy. I also appreciate that he is a VETERAN---I will use your services in the future and will pass the word forward---about your service.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick is great. He is the reason I call Precision Door.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We used Precision earlier to have a garage door opener installed and repairs to the door. I got your number from the phone book and had no references, so we were very relieved and happy that we got excellent service. Based on this, I immediately thought of Precision when I decided to have a door installed. Both times a very pleasant helpful lady answered the phone, starting the process on a positive. Joe and Kyle came today to help me choose a door and explain the process (and give me the "bad news"). They were knowledgeable and explained everything well. I look forward to having a new door installed.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The garage door torsion spring snapped in two at 6:15 in the morning and I gave Precision Doors a call at 6:30 a.m. and they were here by 8:30. My technician James was very curtious and knowledgeable. He had my door fixed in 30 minutes great job James and Precision Doors. I would definitely recommend them to everyone I know. I will definitely use Precision Doors again if I need them.

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A Response from: Emily Whalen

Thank you so much for your review and recommendation! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe did a fine job. Very good craftman.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

GREAT JOB!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle was great! Knocked it out with no problems.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

6 stars! The rep came the very next day after I called, gave me 3 options with costs so I could make a decision that fit my budget, and made the repairs immediately! He was friendly and professional. I'm very happy with the results.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service repair was done same day as requested. Repair tech did a great job and performed in a very professional manner.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and responsiveness! James did a great of job of explaining what was wrong with the door and then fixed it quickly. Would definitely use again and would recommend to friends and neighbors.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! Patrick did an outstanding job and performed the repairs in a professioal and driendly manner. *****

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Responded quickly to a broken spring. They identified other worn and failing parts, but also noted parts that were working fine and didn't need replacing. Overhaul cost more than I anticipated for just the broken spring, but the door opens more quietly and seems much more solid.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Terrific experience and company. Will certainly be a repeat customer and refer to others.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe was the sales tech and willingly helped me put plywood up to keep stray animals out while waiting on special order door to arrive. The installation tech did a great job of installing new door but when they ran into difficulties getting the opener that had worked to operate they started getting ready to quit. The Quality tech checked the system and had them correct their installation shortcomings. If Patrick had not shown up my review would have been very negative. The install tech did a great job but were very quick to be ready to leave the job half finished and made no offer to put plywood sheets back that Joe used to secure my premises. I'm a disabled vet and could have used some help. Liked all your techs but Joe and Patrick made the experience a success. The lady that assisted me on the phone, Emily I think, was very professional and helpful, courteous and did all she could to help insure product was what I wanted. Wish it could have been a five star experience but fell a little short. Hope your product proves to be what you and I would want it to be.

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A Response from: Emily Whalen

Thank you for your review! We apologize for any inconvenience we may have caused and are doing everything we can to be sure this problem will not reoccur in the future. Please let us know if you have any issues with your new garage door and we will be sure to send someone right out for you! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Knoxville Area (865) 643-8587
Maryville Area (865) 268-4051
Oak Ridge and Oliver Springs Area (865) 275-5643
Loudon Area (865) 408-8914
Powell Area (865) 512-6675
Lenoir City and Tellico Village Area (865) 816-9766
Sevierville Area (865) 268-4051
Louisville and Alcoa Area (865) 275-5643
Vonore Area (423) 536-9835
Corryton Area (865) 512-6675
Clinton Area (865) 408-8914
Kodak Area (865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922
Precision Garage Door Service of Maryville
Office: 865-233-8755
1774 W Lamar Alexander Pkwy
Maryville, TN 37801