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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3733 reviews, averaging 4.93 Stars:
Powell, TN
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Knoxville, TN
Replaced remotes & serviced doors - 5 star service. Very professional!
- Monica Travis
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Knoxville, TN
Patrick's knowledge and expertise was fantastic! As a retired Mfg consultant for over 40 years, I can easily recognize when a technician has good skills, knowledge of his or her craft and demonstrates it with great efficiency and enthusiasm! Patrick displayed of these characteristics when he repaired my garage door. He is a great representative of Precision Door Service and should be highly commended for his work ethics. Also, the manner in which Precision performs its services is very professional. The total door inspection and critiques, explanation and follow on action required, is to be commended. I would definitely do business with Precision Door Services again and also recommend them to my friends and neighbors. Great Five Star Job Patrick! Sincerely, F. Roy Piciacchia
- Roy Piciacchia
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Knoxville, TN
I recently became a member of Angie's List and your company was mentioned in a Deal of the Day about the time our garage door needed some attention. From the minute I purchased "The Deal" I knew I'd made a good decision. Jocelyn took my information and answered all the questions I had at that time in a very friendly and professional manner. When I received the confirmation email with a picture and bio of the technician that was coming to service my garage door, I was reassured that I had made a good decision. Oddly enough, Luis still exceeded our expectations. He not only performed the tune-up in a professional manner, he answered all our questions and helped up make some decisions. Thank you again, Luis. Chuck, thanks for sending your best technician to our home.
- Carla Lovorn
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Product:
Knoxville, TN
Luis has been here twice. An excellent experience. He - in a moment - diagnosed our problem and the door has never worked more smoothly or quietly. He also was able to install a new door seal and fix a drafty seal. Very professional and polite person. I would recommend this company to anyone. I found them on Angie's list and the comments were overwhelmingly positive. I can see why. Thank You!
- Alan wallace & leah Cox
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Oliver Springs, TN
Dylan with Precision Door Company was on time and did an outstanding job on installing our new door opener. He was very professional and installed it in a timely matter. I would use them again. 5 Star.
- Michael Laudermilk
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Product:
Knoxville, TN
I chose you guys because I own a motorcycle shop that is located near your location in West Knoxville. I have used Precision before for a spring replacement, and as before I'm very happy with the work. The Tech was quick at diagnosis and equally quick in the repair. He also tightened and lubed all the hardware. The truck was clean and the Tech was very professional. 5 Stars all the way! Keep up the good work, and give that Tech a raise.
- Bryan Willis
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Knoxville, TN
No problem with service person Luis. --- Very polite and friendly and knowledgeable. The problem I had was the lady taking my info did not listen to the problem that needed attention and sent the repairman out and Precision does not repair the type of system that I have and she was told specifically the type and style of door opener that I had.--- Wasted time for me and wasted time for Precision and Luis the tech. Now I need to call someone else and wait again for service!!! I am not real happy at the moment!!!
- Bill Massey
Thank you for your review! We apologize that you were not completely satisfied with our service. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. I apologize for the misunderstanding on behalf of the customer service representative you spoke with. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!
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Maryville, TN
Very pleased. Tech showed up on time. Explained what we needed. Repaired the door in short time. He was very neat in appearance and pleasant to talk to. His name was Luis.
- Jan White
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Product:
Knoxville, TN
Very impressed with emails with information coming my way and the kindness of the technician. Also the timely manner.
- Mary Lancaster
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Product:
Seymour, TN
The service technician (Luis) was on time, professional, friendly and very knowledgeable. I will use Precision for future garage door repairs.
- Allen F. Laughrun
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Product:
Marlow, TN
Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.
- David Erickson
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Rockwood, TN
***** James was very professional and efficient .Explained all work that was done and what parts were replaced. Great work! Al Stone
- Albert Stone
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Sweetwater, TN
Technician was on time and professional. Did job in the time he said. Garage door is now working great.
- Douglas Dickerson
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Knoxville, TN
Very efficient workman. They finished installing two garage doors in less time than I expected. Pleasant personalities, both of them. Good product besides. Ken Christensen
- Kenneth Christensen
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Product:
Knoxville, TN
Employee checked my garage door and discovered it only needed a slight adjustment. He did not charge me for this. Thank you.
- Randy North
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Clinton, TN
Luis came to my home on time and with short notice. He called to let me know when he was on his way. Glad to see the spring replaced within two hours of my call to them.
- Mark Vickery
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Lenoir City, TN
Fantastic Service 5 star
- Ross Deen
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Product:
Loudon, TN
Wonderful service. Patrick arrived on time. A really polite man who gave me a full explanation of all he needed to do. He worked on the problems for a very long time and when he had finished everything worked perfectly. It was a first rate job.
- Sue Woodrup
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Knoxville, TN
I was very pleased with the service I received. I had a broken torsion spring and called this morning and Patrick arrived around noon to repair it. Patrick was very personable as well as professional. I would highly recommend Precision Doors to anyone.
- Maurice Glandon
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Knoxville, TN
Very satisfied with the quality of service. The tech was very polite and his knowledge was very impressive. I needed the spring replaced and also the rollers. Also impressed with same day service and also having the parts on the truck. Appreciate the back ground checks and the drug tests as well. I would rate you a 5.
- Mary Glandon
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Product:
Oak Ridge, TN
Thomas did a great job. Really enjoyed meeting him.
- David Yates
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Lenoir City, TN
Excellent courteous service by Patrick. I was impressed by how quick they arrived and how quickly he performed the job.
- Marty Rogers
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Maryville, TN
Very impressed with James. He called and let me know he was running behind and was here when he said he was going to be. Very efficient and had the springs replaced on our door in less that 30 min. James was personable and professional. Would and will recommend Precision and James to friends and family.
- Roger Raines
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Maryville, TN
Thanks so much for the rapid response, coming to our home within a few hours of our call. The serviceman was very knowledgeable and pleasant. Rather costly to replace the entire mechanism, but we understood why and are glad to have quality equipment to use. The door opens so smoothly and quietly now. I guess we just had to learn that the builder of our home put in the least expensive equipment he could, which we had to make up for today. In any case, it is nice to know we have quality garage door equipment to depend upon, and we'll appreciate receiving the warranty.
- Bonnie Parker
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Lenoir City, TN
Patrick arrived on time for our scheduled service call. After inspection, he provided a detailed explanation of recommended repair work for our garage door to work efficiently. He was able to perform the work while here and I was completely satisfied with his work. Thank you Patrick.
- Dottie Vining
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Knoxville, TN
I was pleased with the courtesy and professionalism of all involved. They were able to schedule an install the next day. Even though the door I specified turned out not to be available, they upgraded to a better door for the same price.
- Fred Martin
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Product:
Knoxville, TN
Patrick fixed our problem and made the garage work great. It's smooth and quiet now like it's never been since we bought the house.
- Judy Egner
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Knoxville, TN
This is the third time I have used Precision--for repairs and replacement of two 30 year old doors. Product runs very smoothly and quietly and I am totally satisfied with the products and technicians.
- Lawrence Myers
Thank you for your review and for being a loyal customer! We appreciate your business!
Product:
Knoxville, TN
Excellent and fast service. The technician was really good and repaired the spring in no time. Scheduling was also very efficient.
- Lorenzo Fabris
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(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
1ST CLASS ALL THE WAY!
- John Messamore