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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3685 reviews, averaging 4.93 Stars:
Friendsville, TN
Thank you for your review and recommendation! We appreciate your business!
Lenoir City, TN
Chuck and Dylan were great. These guys were so friendly and patient to work through my messy garage. Thanks awesome work!
- Michelle Hughes
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Eagleton Village, TN
Luis was the nicest repair man! I will recommend Precision for their great customer service. He really was top notch.
- Allison Thompson
Thank you so much for your review and recommendation! We appreciate your business!
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Oak Ridge, TN
Mr. Dio was prompt, knowledgeable, courteous and very efficient. You should be happy to have such an employee.
- Benita Joyner
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Knoxville, TN
I loved my new garage door. Its beautiful. Thank you for Precision Door Service.
- Vilma Baylosis
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Loudon, TN
I will recommend Precision to anyone. Thank you and Luis for the complete satisfaction we have!!!
- Larry Hooker
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Maryville, TN
I'm terrible with names, but the two technicians arrived in a timely manner, were neat, went straight to work and made sure everything was left as good as they found it. Thank you.
- Charlotte McMahan
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Philadelphia, TN
Review submitted by Gene McKissic.
- Gene McKissic
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Seymour, TN
5 Stars!
- Mary Heumann
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Maryville, TN
Dio was so nice! And was good about answering my questions! He is a good worker! Give him a good raise!
- Patricia Miller
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Clinton, TN
I found your listing in Mint Magazine, and as I had been out of town and had no one else to help, I called your number. When the repairman came I explained I needed for the door to open and close and it wouldn't and I was fairly certain it wasn't too bad because the same thing had happened to my husband and he fixed it very easily. Your repairman Patrick Stockton, told me the emergency cord had been released so that the door could be opened if the electricity went out. He put the cord back in position and the door immediately opened and shut with the electric opener. He said that since he was here and there was a $65 service charge he would look the door over and inspect and tell me what he found. After his inspection he told me he had found frayed wire, pulleys that needed replacement I asked how much he said $523.00 with the discounts allowed. I told him I wanted to talk with my sons and his immediate response was "You don't trust me?" I felt a bit intimidated and told him to go ahead. While he was working I went on line and did some research. I could have had a new Genie installed for less that this repair bill. I feel like I was taken advantage of and am extremely disappointed in your company. I have to take responsibility for this since I gave permission for the repair, but I have learned a valuable lesson. I will go with my gut feeling from now on and not be intimidated by anyone.
- Judy Lawson
Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and if you felt intimidated. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!
Lenoir City, TN
Quick, honest and good price. Thanks.
- Doug Hurst
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Knoxville, TN
Rating 5 Company was polite, courteous and on time. Employee was neat, clean and friendly. Will use again.
- Pat Shehan
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Maryville, TN
VERY FAST AND PROFESSIONAL.
- Gary Glarner
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Knoxville, TN
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- Larry Broadwater
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Maryville, TN
great job!! 5 stars!!!
- Robert Behm
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Alcoa, TN
James was very friendly and professional. He arrived a little before the scheduled time after calling first. He explained what needed to be done to overhaul our door and did the work quickly and efficiently. I would recommend this company.
- William Lalasz
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Loudon, TN
Thomas was polite and professional in preforming the repair. Very pleased with the service!
- Stan Colburn
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Lenoir City, TN
Thank you for your quick response to our service quest. The technician was responsive and professional; a personable young man. Extremely pleased with your service.
- Thomas Lee
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Knoxville, TN
The repair was fast and the repairman very friendly. He explained what was wrong and how he would repair the door.
- Michael Smith
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Alcoa, TN
Very fast, technician very nice, knows his job good....thank you so much.
- Dan Mccord
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Clinton, TN
Technician was friendly, and arrived on time, was even a little early but called to see if it was ok to come early. He did the repair quickly. It is nice to receive timely service and phone calls. Good customer service.
- Lisa Harrill
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Corryton, TN
Showed up on time, gave me information on multiple choices in ways to deal with my garage door problems. Very positive experience with no pressure sales.
- Sam Liford
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Knoxville, TN
Precision Doors and Patrick Stockton are amazing. They were on time, communicated in a very timely manner, professional, efficient and knowledgeable. They saved me an enormous amount of money by rebuilding the existing doors and selling me the proper system for the house. I enjoyed having Patrick in charge and felt confident in his abilities to attend to the job at hand. I will always call Precision for every need, in every house! Thank you Patrick and Precision!
- Betsy & Rod Clements
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Clinton, TN
Luis arrived in the time given. Introduced him self and started to work accessing the problem. He was very efficient and timely on doing the work. He explained how to use the new door opener and remotes. He asked if we had any questions. We feel your charges are very reasonable and would be glad to recommend your company to everyone needing this service. Thanks again for your prompt service and excellent service staff.
- Jerry Murray
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Knoxville, TN
Precision came out on a Saturday afternoon after the spring on our garage door broke. I was pleasantly surprised to find that they provided service on Saturday for no additional charge so it was a no brainer for me. Precision sent an email to confirm my appointment and also with a name and picture of the tech that would be coming out. When James got here, he saw the spring and also recommended a few additional things that might need servicing. We decided to just replace the springs and not do the additional servicing. James wasn't pushy at all about getting the extra work done, provided some tips to help maintain our door, and was very professional. He was in and out within 45 minutes and we had a working garage door again. Thank you!
- John Shim
Thank you for your positive review! We appreciate your business!
Knoxville, TN
Sat service really was great for me. Seems to do a very professional job. Service tech very nice and informative about the work that needed done. I was pleased with job and happy they could come so quickly.
- Judy Ray
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Kingston, TN
Excellent service. Dio was very knowledgeable and efficient. Will definitely use in future if have issues with garage door. Would recommend highly to anyone in need of service to garage.
- Betty Watson
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Knoxville, TN
Got garage door working within hours of calling for service! Thanks!
- Anne Coleman
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Knoxville, TN
Although I was not particularly happy with the cost of my repair, as opposed to purchasing a whole new garage door opener, I was delighted with the efficiency and completeness of repair performed by Service Technician Thomas. He knew his job and did it very well.
- Stephen Hunt
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(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Patrick showed up early and did a tremendous job in repairing our garage door springs, bearings, and rollers. He was friendly, knowledgable, and did the repairs in a timely manner. I would recommend him and Precision Door Repair to anyone.
- Dr. Jack Dale