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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 3733 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly, informed, timely, & hard working.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Install

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe was great, friendly, and very helpful. .Saw your ad in yellow pages was same day service. I will tell others about u.

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A Response from: Chuck

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision provided a quick response and worked into the night to resolve the problems with the garage door. The technician was knowledgeable, professional, and courteous. I thought the price was reasonable. I would recommend Precision. Five stars.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were pleased that your company was able to send someone the day I called. The promptness of the workman was also good. Since we are 84 and 81 years old, it was good he had the patience to explain what was needed to be done.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service, reasonable price. Patrick did a great job!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had one of our garage doors repaired by your Service Rep yesterday and he did an outstanding job. He was personable, energetic, and handled the service at hand in a reputable manner. We have been using your competitor but will call Precision in the future. Will give you five stars Thomas.

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A Response from: Emily Whalen

Thank you very much for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick presented himself as very knowledgeable and professional. Performed the work quickly and efficiently. Very pleased with the work that was performed.

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A Response from: Emily Whalen

Follow-up on door estimate.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, timely and good work.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was the repair tech that handled our garage door issues. He called ahead, was on time, prepared and fixed all problems within the time frame specified. He was personable and professional. I've rarely dealt with a more reliable service and would recommend Precision without a doubt. Thanks!

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called because Williams Door said could not get to Oak Ridge till tomorrow or possibly later. Found you in yellow pages of Anderson County directory.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a great experience, gave time frame when they were going to be their. They called and said they could be their in 30 minutes did a great job. Will use them again.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick installed a new opener and replaced everything but the door and tracks. He did a quality job. I highly recommend your company.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!! Prompt and efficient service. 5 stars

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your service tech was very efficient and did an admirable job.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had issues with my garage door on a Saturday. I went on line and found Precision Door Service which offered 24/7 service. I was also impressed with their web site. I was told that Patrick would be my technician and the time lines that he would be at my house. Patrick showed up on time as promised and gave me a courtesy call before he arrived. I found Patrick to be very knowledgeable and professional. He gave me a price on rebuilding the door which he could do while he was there. I asked Patrick to give a price on replacing the door and the opener and since I had issues with my door and opener before, so I decided to replace the door and opener. Patrick made a call to his office and made arrangements to have the work done on Monday. And as promised Charles and Dylan showed up on time as promised and with a courtesy call before arriving. The installation was fast and seamless. Charles showed me where to lubricate my door every 6 months for preventive maintenance. I'm very much pleased with the price as I found to be very competitive. The service was awesome and exceeded my expectation. Precision door is all about Customer Service and Professionalism. I give them a 5 star and will recommend to my family and friends.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your service!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech was on time, courteous, efficient and very capable. Thank you.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional and prompt. I appreciated his overall level of service. I would use Precision the next time I need service.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was Thomas Wright, who was prompt, knowledgeable, and completed the repair well. Unexpected repairs like this are never fun, but Precision made it as painless as possible. We would recommend Precision in the future.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Being 2 days to Christmas Eve, I appreciate same day service. Patrick was quick and professional. He showed me the other items that needed servicing, but this unexpected expense at Christmas kept me from authorizing those. At least now I know they will need to be dealt with later. One warning: When I asked for a quote on the phone, I was given a price. It was comparable, so I didn't call elsewhere. When the tech told me the price, it was $75 more. On the phone she didn't give me the total with the service charge. Make sure you get the total price before agreeing to the appointment. Saves conflict later.

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A Response from: Emily Whalen

Thank you for your review! We apologize for the misunderstanding concerning the price and we have taken the appropriate action to ensure it will not be a problem in the future. Here at Precision Door Service we pride ourselves with being the leader in the industry with the highest quality parts and excellent customer service. Please be sure to contact us once you are ready to move forward with your service. We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick called and gave me the time he would arrive to do the work. He showed up on time, did an inspection of the door and all parts and gave me recommended service suggestions. The contracted work was finished in a no time at all and is working great.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. The technician was extremely professional and very knowledgeable. Thanks for the great service!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick is a great asset to Precision Door Co. I will never use any one else. He took care of my problem with ease.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Cables

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young lady that took my service call was very polite as well as very professional. The service man called before he came to let me know he had received my call for help and would be responding within 1/2 hour. Upon his arrival Luis introduced himself and trouble shot the problem. He also discussed with me the available insulation kit and I decided to get it installed. During the time he was here he was the most professional service man I have ever had in my home. He was polite to a fault and very knowledgeable of our system. I look forward to his return visit tomorrow to install the insulation kit.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the time it took to come and fix the door! The service man was very polite and very professional! I would not hesitate to recommend your company to a friend. I also liked the email before the arrival and pictures of the serviceman. That is very important when you have people coming to your home! Thank you!

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your service!

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome customer service. You guys are the best. Jodi was very helpful in getting the service set up. Charles and Dylan made quick work out of the garage door change and new motor installation. Thank you, wish more companies valued the customer!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars I called for service on a Saturday morning at 7:30. James was here at 10:30 and gone at 11:45. He was very clear in explaining my options and the cost of repair. He went about his work efficiently and quietly, and I now have a garage door that operates smoothly. I will certainly recommend Precision Door to anyone needing service on their garage doors.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, easy, and satisfactory service.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician called and arrived 30-minutes early. He conducted the multi-point inspection and explained the pros and cons of purchasing items of which I was unaware could be problematic. He worked efficiently and safely, demonstrating his expert knowledge of the proper way to make the repairs.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luis was Great! Very efficient, knowledgeable, and friendly.... he gets a 5 in all categories!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922