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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3697 reviews, averaging 4.93 Stars:
Maryville, TN
Follow-up on door estimate.
Kingston, TN
Polite, timely and good work.
- Jon Carlberg
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Knoxville, TN
Thomas was the repair tech that handled our garage door issues. He called ahead, was on time, prepared and fixed all problems within the time frame specified. He was personable and professional. I've rarely dealt with a more reliable service and would recommend Precision without a doubt. Thanks!
- Jason Scott
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Knoxville, TN
Great service!
- Burak Er
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Oak Ridge, TN
Called because Williams Door said could not get to Oak Ridge till tomorrow or possibly later. Found you in yellow pages of Anderson County directory.
- Fred Barry
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Knoxville, TN
Had a great experience, gave time frame when they were going to be their. They called and said they could be their in 30 minutes did a great job. Will use them again.
- Gary Godfrey
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Clinton, TN
Patrick installed a new opener and replaced everything but the door and tracks. He did a quality job. I highly recommend your company.
- Terry Miller
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Knoxville, TN
Excellent service!! Prompt and efficient service. 5 stars
- Anthony & Joy Ingram
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Lenoir City, TN
Your service tech was very efficient and did an admirable job.
- Alan Jack
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Product:
Knoxville, TN
I had issues with my garage door on a Saturday. I went on line and found Precision Door Service which offered 24/7 service. I was also impressed with their web site. I was told that Patrick would be my technician and the time lines that he would be at my house. Patrick showed up on time as promised and gave me a courtesy call before he arrived. I found Patrick to be very knowledgeable and professional. He gave me a price on rebuilding the door which he could do while he was there. I asked Patrick to give a price on replacing the door and the opener and since I had issues with my door and opener before, so I decided to replace the door and opener. Patrick made a call to his office and made arrangements to have the work done on Monday. And as promised Charles and Dylan showed up on time as promised and with a courtesy call before arriving. The installation was fast and seamless. Charles showed me where to lubricate my door every 6 months for preventive maintenance. I'm very much pleased with the price as I found to be very competitive. The service was awesome and exceeded my expectation. Precision door is all about Customer Service and Professionalism. I give them a 5 star and will recommend to my family and friends.
- Sonny Greeson
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Product:
Sevierville, TN
The service tech was on time, courteous, efficient and very capable. Thank you.
- Phil Portera
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Karns, TN
James was very professional and prompt. I appreciated his overall level of service. I would use Precision the next time I need service.
- Jim Johnson
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Knoxville, TN
Our technician was Thomas Wright, who was prompt, knowledgeable, and completed the repair well. Unexpected repairs like this are never fun, but Precision made it as painless as possible. We would recommend Precision in the future.
- Joe Hurley
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Loudon, TN
Being 2 days to Christmas Eve, I appreciate same day service. Patrick was quick and professional. He showed me the other items that needed servicing, but this unexpected expense at Christmas kept me from authorizing those. At least now I know they will need to be dealt with later. One warning: When I asked for a quote on the phone, I was given a price. It was comparable, so I didn't call elsewhere. When the tech told me the price, it was $75 more. On the phone she didn't give me the total with the service charge. Make sure you get the total price before agreeing to the appointment. Saves conflict later.
- Richard Fischer
Thank you for your review! We apologize for the misunderstanding concerning the price and we have taken the appropriate action to ensure it will not be a problem in the future. Here at Precision Door Service we pride ourselves with being the leader in the industry with the highest quality parts and excellent customer service. Please be sure to contact us once you are ready to move forward with your service. We appreciate your business!
Knoxville, TN
Patrick called and gave me the time he would arrive to do the work. He showed up on time, did an inspection of the door and all parts and gave me recommended service suggestions. The contracted work was finished in a no time at all and is working great.
- Robert Dakin
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Powell, TN
Excellent service. The technician was extremely professional and very knowledgeable. Thanks for the great service!
- Gloria Watson
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Knoxville, TN
Patrick is a great asset to Precision Door Co. I will never use any one else. He took care of my problem with ease.
- Bob Barlow
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Lenoir City, TN
The young lady that took my service call was very polite as well as very professional. The service man called before he came to let me know he had received my call for help and would be responding within 1/2 hour. Upon his arrival Luis introduced himself and trouble shot the problem. He also discussed with me the available insulation kit and I decided to get it installed. During the time he was here he was the most professional service man I have ever had in my home. He was polite to a fault and very knowledgeable of our system. I look forward to his return visit tomorrow to install the insulation kit.
- Arthur Flint
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Product:
Maryville, TN
I was very pleased with the time it took to come and fix the door! The service man was very polite and very professional! I would not hesitate to recommend your company to a friend. I also liked the email before the arrival and pictures of the serviceman. That is very important when you have people coming to your home! Thank you!
- Gary Mullins
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Knoxville, TN
Awesome customer service. You guys are the best. Jodi was very helpful in getting the service set up. Charles and Dylan made quick work out of the garage door change and new motor installation. Thank you, wish more companies valued the customer!
- Jim Chatham
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Product:
Knoxville, TN
Five stars I called for service on a Saturday morning at 7:30. James was here at 10:30 and gone at 11:45. He was very clear in explaining my options and the cost of repair. He went about his work efficiently and quietly, and I now have a garage door that operates smoothly. I will certainly recommend Precision Door to anyone needing service on their garage doors.
- Bob Calloway
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Knoxville, TN
Quick, easy, and satisfactory service.
- Larry Robinson
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Maryville, TN
The technician called and arrived 30-minutes early. He conducted the multi-point inspection and explained the pros and cons of purchasing items of which I was unaware could be problematic. He worked efficiently and safely, demonstrating his expert knowledge of the proper way to make the repairs.
- Paul Tubbs
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Knoxville, TN
Luis was Great! Very efficient, knowledgeable, and friendly.... he gets a 5 in all categories!
- Maria Luellen
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Product:
Powell, TN
1ST CLASS ALL THE WAY!
- John Messamore
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Knoxville, TN
Replaced remotes & serviced doors - 5 star service. Very professional!
- Monica Travis
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Knoxville, TN
Patrick's knowledge and expertise was fantastic! As a retired Mfg consultant for over 40 years, I can easily recognize when a technician has good skills, knowledge of his or her craft and demonstrates it with great efficiency and enthusiasm! Patrick displayed of these characteristics when he repaired my garage door. He is a great representative of Precision Door Service and should be highly commended for his work ethics. Also, the manner in which Precision performs its services is very professional. The total door inspection and critiques, explanation and follow on action required, is to be commended. I would definitely do business with Precision Door Services again and also recommend them to my friends and neighbors. Great Five Star Job Patrick! Sincerely, F. Roy Piciacchia
- Roy Piciacchia
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Knoxville, TN
I recently became a member of Angie's List and your company was mentioned in a Deal of the Day about the time our garage door needed some attention. From the minute I purchased "The Deal" I knew I'd made a good decision. Jocelyn took my information and answered all the questions I had at that time in a very friendly and professional manner. When I received the confirmation email with a picture and bio of the technician that was coming to service my garage door, I was reassured that I had made a good decision. Oddly enough, Luis still exceeded our expectations. He not only performed the tune-up in a professional manner, he answered all our questions and helped up make some decisions. Thank you again, Luis. Chuck, thanks for sending your best technician to our home.
- Carla Lovorn
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Product:
Knoxville, TN
Luis has been here twice. An excellent experience. He - in a moment - diagnosed our problem and the door has never worked more smoothly or quietly. He also was able to install a new door seal and fix a drafty seal. Very professional and polite person. I would recommend this company to anyone. I found them on Angie's list and the comments were overwhelmingly positive. I can see why. Thank You!
- Alan wallace & leah Cox
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Oliver Springs, TN
Dylan with Precision Door Company was on time and did an outstanding job on installing our new door opener. He was very professional and installed it in a timely matter. I would use them again. 5 Star.
- Michael Laudermilk
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Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Patrick presented himself as very knowledgeable and professional. Performed the work quickly and efficiently. Very pleased with the work that was performed.
- Gerry Sanders