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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 1411 reviews, averaging 5.00 Stars:
Review:

We selected Precision because of the excellent service you provided earlier this week to our neighbor who had her garage door repaired. James Wells did the work on our garage door. He was extremely open and informative about the items which needed to be replaced. The builder of this condo complex installed the two stall doors which were serviced by only one spring. Mr. Wells was very efficient and left the work area neat and tidy.
Renate & Robert Byrus
James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I picked your business out of the yellow pages for the military discount, and I'm glad I did. Josh called in, was on time and in about an hour had the garage door operating again. If he is an example of your whole staff and crews, you have nothing to worry about. Very professional, even explained how to lubricate the rollers and hinges, if its needed. Extremely pleased and satisfied with his performance and knowledge of my garage door.
James J Speed, MSgt USAF (Ret)
Service Provided:
Broken Garage Door Spring Repair
Review:

I give a five star rating without hesitation. The staff was professional and efficient from start to finish with the same day service being critical in my case. I especially commend James, who spent the time to not only do the job right but also explain each step. He got the door working in little time and pointed out what potential problems to look for in the future. When the time comes for a replacement, I will certainly call Precision.
Robert Kendrick
Service Provided:
Garage Door Repair
Review:

Prompt, experienced and reasonable.
Charles Beltz
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I scheduled an appointment to get an estimate on how much it would cost to replace our old wooden garage doors. James G. called and said he was running ahead of schedule and if I did not mind would come out earlier than my schedule time, which I thought was great. When he arrived he was well dressed and very friendly. He introduced himself and shook my hand. I told him what kind of doors we would like and the color, he never tried to persuade me to buy different doors but instead gave me an estimate on the doors we wanted. He did tell me about an extended lifetime warranty they offered and I made the decision to go with it because it was a good deal. He was up and front with me that if the doors were not in stock it could take up to three weeks to get them in, he also explained about how long it would take to actually install the doors. I was very happy with the price and James G. telling me step by step about the price of the doors and the installation. I would definitely recommend this company to family and friends.
Linda Etheridge
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Service was fast, called one afternoon and they were out the next morning. Service man was polite, friendly and efficient. I have used this company on several of my rental housed with great satisfaction and would recommend them to anyone thinking of repairing or replacing their garage door.
Dorina Devaughn
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

always willing to listen to what you need. Not a pushy sales pitch.
David Ogrod
Tommy Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Precision was professional and very thorough. Noticed that the original installers had installed the wrong torsion springs and also the tracks were not aligned properly. With in 1 1/2 hours they had the springs fixed and the garage door realigned. It has never sounded this quiet and work so smooth. We will only be dealing with Precision in the future, but hopefully we will not need them for 10 years.
Jerome Moore
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician professional, arrived when he said he would. Efficiently replaced our ancient garage door opener parts in less than 3 hours.
Bonnie Young
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

SUPER SERVICE!!!! 0730 CALLED---1000 AM --DOOR REPAIRED!!! GREAT GUY, JAMES!! THANK YOU, JOHN
John Hunt
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent service with professional technician installation.
John Lyons
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I called Precision this morning at 9am about wiring trouble to my sensors. They informed me that they would have a technician there between 11am and 1 pm. The technician(Josh)arrived about 1110am. He required my sensors and now my garage door opener is working fantastic.
Charles Buford
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Josh. Happy to hear your garage door is working fantastic!

Josh C Service Provided:
Garage Door Opener Repair
Technician:
Review:

5 star rating
Dee Coppock
A Response from: Sandy

Thank you for the 5 star review. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Review:

Called to alert me that he would be 30 minutes late. Josh was friendly and quickly fixed the problem as well as address several other marginal issues.
Dan Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was very happy with our service and the replacement of our garage door. Our garage door broke and we called the next morning and someone came out a couple of hours later. We needed to have our garage door replaced. Patrick was nice enough to help us get the door to close till they could come and replace the door. The 2 employees who installed our new door was very nice and fast on the install. I would highly recommend Precision to anyone and will definitely will use you again. Thank you!
Ken Cunningham
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and recommendation to others. We're happy to come back out anytime you need us.

Patrick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I needed a tension spring replaced. The technician checked the other components of the door and made recommendations for added repairs. I went with just the spring and hen had the job done in about 30 minutes. Good job with reasonable price.
Charles Higgins
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service and pricing. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

the guys were on time and were professional
Marnie Barnes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

My original garage door broke. I called Precision Door and they came out and was able to replace the door as soon as possible even though it was a holiday weekend. They do very good work.
Daniel Napieralski
A Response from: s

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Called about problem and receceived SAME day service. Patrick arrived and showed us how we really needed to update our outdated system. Patrick immediately started his work and in no time we had an updated garage door opener. Can't say enough about PRECISION OH DOOR SERVICE. Patrick did an OUTSTANDING job for us!!! HIGHLY RECOMMEND PRECISION and Patrick!!
Sonnelands
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It is important to us to provide 24/7 LIVE customer service and same day repairs, even on weekends. Thanks for the recommendation!

Patrick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Same day service, and quick repairs at a reasonable price. 5 year warranty too! Works great again, definitely smoother and quieter now. One less thing to worry about. Would definitely recommend!
Mike Powers
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I have used Precision several times over several years and would not think of calling anyone else. Great work!!! I will call Precision and recommend to my friends. I recommend Patrick!
Vaughn Blank
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your loyal business and recommendation to your friends. It is always our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

We were very pleased with our service representative, Patrick. He was very helpful and gave us good advice and explained our problem to us. We rate our experience with your company a 5.
Walter Bigney
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Patrick. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Technician was very professional and courteous. I called at 8:00 and technician was at my house by 9:15.
Gary Harris
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Review:

Tommy was very helpful and right on time.
Gary Giles
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

These folks are the bomb! Called one late afternoon and they were here first thing the next morning. They had my old 20 something-year-old garage door fixed in no time. Patrick was great! He went beyond what anyone could have expected. Very professional, efficient, knowledgeable and friendly. New springs, rollers, cables and lots of adjustments and my door is like new.
Gail Mathes
A Response from: Sandy

Thank you for the 5 star review and 'the bomb' label. lol Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same/next day repairs. It is our pleasure to serve you. We think you're the bomb also.

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Was able to schedule same day service which was good because I use my door a great deal. The servicemen was courteous and knowledgeable plus did a great job.
Kathy Shelton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Review:

As always, Nick and Precision did a fantastic job. Precision is the best in Knoxville and beyond. Highly recommended.
Ron Walli
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is always our pleasure to serve you.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Patrick repaired some minor damage to our garage door and replaced wheels and springs, weather seal. Very prompt, explained everything, helped with a sensor issue. Whole experience was excellent.
Ben Edwards
Patrick Service Provided:
Garage Door Repair
Technician:
Review:

James was the kind of service advisor you want to come to your home Professional courteous and honest. He could have more than I needed but did not good experience
Bob Brennan
James Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Outstanding customer service! Tommy was fast and very professional. He knew exactly what was wrong with my garage door as soon as he looked at it. All repairs were made within 30 minutes of his arrival and we even talked baseball while he worked. Scheduling around my busy lifestyle was also very easy. I'm extremely satisfied with Precision!
Bo Massey
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs for folks with busy schedules. It is our pleasure to serve you....and talk baseball.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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