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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3802 reviews, averaging 4.93 Stars:
Sweetwater, TN
Knoxville, TN
I had my garage door repaired this morning by technician Josh Compton of the Knoxville, TN office. I just wanted to drop a line commending Josh and his assistant on the prompt and professional service provided. I will definitely be recommending PDS to friend/family in the future. Thank you!
- Carlos Moore
Knoxville, TN
Outstanding service. Came quickly, explained what needed to be done. and courteous. I will call them again if needed.
- Jack Tillman
Marlow, TN
Know what they are doing.will use them when I have garage door trouble.
- Don Sharp
Loudon, TN
This was our second Precision experience. First was the installation of a new opener. This trip replaced a broken spring with complete lift overhaul . . Service was exceptionally prompt GREAT SEVICE
- Lee Alber
Vonore, TN
on time,competent, pleasant
- Gary Harnett
Knoxville, TN
I was very pleased with the technician. He was very courteous and did an excellent job. I would gladly recommend Precision to anyone.
- Betty Slusher
Knoxville, TN
Be sure to ask “what else might I need due to the age of my door?” because the technician clearly knew that based on the age of the house that I was gonna require more than the $255 repair I was quoted. And I was told on the phone by Thomas that if they’d quoted me the $500, I wouldn’t have had them out for the repair. Hmmmmm. Clearly the plan was to get the job with a low quote and then upcharge you for what the believe you’ll need. The repair itself is satisfactory but twice as much as the original quote. Did I need the extra work done? I have no idea. Based on the age of the door, it is possible but folks should know on the front end that the likelihood of only paying $255 is pretty slim.
- Mitch Parks
Knoxville, TN
I got a quick response. Same day I called! Technician said was very friendly and did a great job. Thank you.
- Lana Weaver
Maryville, TN
Quick response. Easy fix. Alex was outstanding!!!!
- Bill Evanow
Pittman Center, TN
Josh came out with an assistant and I told him that the garage door opener was broken and we needed a new one. I told him that I wanted to add a key pad and upgrade to a larger opener and Josh and his assistant were done with in an hour taking down the old and installing the new one. When I am ready to get a new garage door I am going to call Precision because they are top notch!
- Karen Rook
Friendsville, TN
So happy with precision. Patrick was awesome. We had everything but the original garage doors repaired/replaced. Arrived when promised. We actually took recommendation from Patrick when he arrived to look at the doors and repair. We needed so much more and that was fine. We have known awhile that they needed repaired so we just had everything done at once. Patrick answered all our questions and worked up our estimate before everything was scheduled for the upcoming week. Highly recommend precision. Also i do not know of many other garage door companies that offer lifetime warranties on certain components. We greatly appreciate Patrick,Scott and Miss Holly they answered all questions, made the entire process extremely easy and instilled trust with the company and the products we purchased. We are now customers for life.
- Rhonda Patty
Oak Ridge, TN
Chris came out for a service call...my wife had inquired about a new key bad opener...she had talked to a manager and was informed that there was a variety of choices to choose to replace our old key pad....There isn't...Chris was extremely polite and courteous and apologized for the confusion... Ya'll are lucky to have an individual the caliber of Chris working for your organization. Definitely will use ya'll in the future when needed...Paul
- Paul Hebert
Knoxville, TN
The service technicians were not only early, but courteous, professional and above all knowledgeable! Solved my problem on the spot. I highly recommend this company from start to finish. All to often companies are glad to sell you something but not to quick to service you.
- Keith Mackey
Claxton, TN
Josh and Christian came over this morning...having called prior to coming Just as the operator said they would. Very professional, 10 minutes early! From the very beginning Josh showed me the areas of concern with my door system, and triaged as to WHY my tension springs were needing to be replaced (4th time in 20 years). Made sense, didn’t over-sell, wasn’t bashing competition...just stated the facts and then showed me the problem areas. Springs should last 10 years, if they don’t there’s a problem. Mine was installed incorrectly, and needed some significant adjustments...but all done within 1 hour, reasonable price...was a Veteran of 10 years in the Service, high-integrity...I would highly recommend them.
- Brent Conner
Greenback, TN
We live in Greenback. To our relief, we got immediate same-day service on our malfunctioning garage door. Tom was our technician, very professional in his service, courteous and honest in his delivery of our options of fix vs. new. This company provided fast, affordable, and comprehensive up-to-date service from our first phone call to writing the check. Thank you!
- Dianne Cserbak
Oak Ridge, TN
Great job! Thanks for going the extra mile for me!
- Diana Kidder
My torsion spring broke on my garage door. Was able to get an appointment scheduled within a couple hours of my call. Josh came out and did an excellent job; very knowledgeable and professional. Awesome experience! Thank you all!!
- Sean Matthews
Product:
Knoxville, TN
You did door opener for my daughter in Sugarwood Farragut a year or so back. Then your technician Alex was at neighbors here in Glen Abbey in Dec 2019 and I asked for his advice. He told me the approach PDS had for overhaul and option for replacing chain drive OH motor. I waited six months and then called PDS and same day Josh M. Installed overhaul and belt drive motor. Very pleased with reduced sound of opening closing. Also very satisfied with interactions with Josh.
- Bob Upchurch
Product:
Loudon, TN
safety sensor went out so door would not close, came out 6 hours after i called and fixed problem quickly. the repairman also spotted some loose hinges and tightened them up
- George Sifnotis
Chestnut Hill, TN
We really appreciated the fact that they came so quickly. (Same afternoon that we called.) Another service said, "Six or seven weeks!" Patrick was friendly and did a great job. Professional service - five stars.
- Joe Braschler
Knoxville, TN
He was very polite and he knew what is doing. I was very pleased with him and his knowledge. I want to thank you for your time and service Richard A Graves
- Richard Graves
Oak Ridge, TN
I initially chose Precision because they had service available on Saturday. Technician Chris B. arrived on time, was extremely efficient, thorough and professional in taking all the necessary measurements, providing information, answering my questions, and placing the order for the new door. Jon and Adam were also very professional and efficient when they removed the old door and rails and installed the new. They cleaned up everything, reconnected the opener, and everything works perfectly. I will definitely use Precision in the future!
- Greg Livengood
Product:
Knoxville, TN
Repairmen were on time and fixed the garage door opener quickly and job was done well! It works again like it is new!
- James Reego
Knoxville, TN
Great, fast service! Our old 14 year old garage door opener finally broke and was not worth trying to fix. Precision was able to come out within 24 hours and replace the whole system in record time. Chris was an awesome technician. He went through everything with us and was super friendly and professional. Cant say enough, highly recommend!
- Eric and Tanya Appis
Product:
Knoxville, TN
Good service and good technician . Used this company before and will again. ????
- Lindsay Smith
Loudon, TN
When I called Premier with my problem a Tech came quickly. Diagnosed the problem quickly too. I am a Sr Citizen and sometimes find it difficult to problem solve. Five Stars for the service for sure,
- Marie Decess
Loudon, TN
Chris very nice young man. Fixed problem easily. Arrived right on time. Called when he was on the way. I really appreciate coming on time, even a little early. Explained everything to me about the door.
- Mary Ferguson
Loudon, TN
Garage door spring broke on Sunday. Called first thing Monday morning and technician arrived by 9:00am and job was done by 10:30. In addition to replacing the spring the tech checked the entire door and all working parts. Excellent service, overall good experience.
- George Bushyeager
Claxton, TN
Bracket came came loose on the chain track, pulling away from the wall. Called Sunday afternoon about getting it repaired. Precision said a technician would contact me between 0900 and 1100 the next day. He called at 0810, was at the house around 0830 and took care of the problem in about 15-20 minutes. While he was here worked up an estimate for a complete, new system. Robert was professional, knowledgeable, and courteous. Answered all my questions about new equipment, how long it would take to secure items and how long to install. As a customer, can't ask for anything more. Excellent company, excellent technician.
- Glenn A
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
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(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
James was at my house within an hour after I called. He reviewed the repairs needed and gave me an estimate for the repairs. James was very professional, courteous, and efficient.
- Charles Mcamis