Garage Door Repair in Knoxville - Page 60

Debbie R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied! Michael was excellent. Very courteous and professional. He looked at the problem, gave me a price and told me how long it would take. He came through with everything. I will definitely use them again!

Lance A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Micheal was our tech. He was prompt, professional, and a good communicator. He clearly reviewed the options and prices before doing the work. I feel confident about his work and he was helpful in educating me on the how to do basic maintenance. Would definitely recommend!,

Mark K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our ancient garage door spring broke on Thursday evening, and on Friday morning I was calling around hoping to get a person here that afternoon. When I talked to the woman at Precision Garage Door of Knoxville, she was very knowledgeable and helpful, and promised to have a technician at my house between 2-4pm that very day. Josh C arrived on schedule, carefully listened to what I said, and assessed the situation. I agreed to the approach & pricing. Within about 90 minutes, he had the door working perfectly (and more smoothly than it has for years). Josh C did a great job, and I am extremely pleased with his work and the company's responsiveness.

Suanne Steele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

HELPLESS! I couldn't get into my garage and the sun was going down. Precision Door came quickly and got me in and came back the next morning to do the repairs at a reasonable price and the door works better than before. I couldn't ask for better! Alex was the best at solving the problem and he reflects Precision as a reputable service to use. Thanks Precision!

Roy Gaylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good job

Kathie Lisai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh called 25 minutes before he arrived and was on time, He started by introducing himself and asked me what the problem was with my garage door opener. He solved the problem immediately and them inspected the spring, rollers, etc and pointed out possible future problems. Josh was courteous, knowledgeable and professional. Excellent service, will not hesitate to call Precision Overhead door again.

Dallas Beach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service, that is rare out here on the lake. Courteous and professional tech.It is nice to deal with a company that delivers what they say.

Mike Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came same day,Adam was helpful and knowledgeable,had problem fixed in less than an hour

Loy Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the first line of chat, till Raymond finished my project…I enjoyed the service, quality and professionalism of the entire experience. From start to finish

James Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We knew of the commercial on TV, so we decided to call them at about 3:30 pm. Talked to a really nice Lady, she took all our information and at first she offered us an appointment the next day, but then told us someone could be out between 4 and 6 pm. Michael Hall called us and told us he was on his way. Very polite and nice gentleman. He proceeded to tell my husband exactly what he was going to to and did an excellent job of repairing our garage door. He also programed a new remote for us. We couldn't have asked for a more perfect customer service. Michael did his company proud. Thank you! we will refer all our friends to Precision

Mary Cox/Leigh Ann Cox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We looked up 3 companies on line with the BBB. Called Precision Door on a Monday and Tommy came out the next day to give us a quote. He was great. Your 3 employees came today to install the new door. Quick, professional, friendly and fun per my husband and Mom. This was at my Mom's house. Mom, my husband and I all met with Tommy. My husband met the guys there this a.m. for install. Would highly recommend your company. I the need comes up in the future, we will be using Precision Door Service.

Drue Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage door would not open this morning panicked to say the least! Called Precision and they had an absolutely AWESOME tech to my home within an hour. Service was wonderful and reasonable priced! Would recommend them to anyone. You ROCK Precision!!!!

Connie Silvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick called ahead of time and indicated he would be at my house at 1:00 p.m. He was on time. He corrected the garage door problem. He was very professional and knowledgeable. Thanks.

Penny Bever

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome company. Called on a Sunday night and had an appointment for Monday. Very knowledgeable and professional installer. Repaired our door in record time and was very patient to answer all questions! I would recommend them without hesitation. Purchased new springs, cables - basically a complete overhaul.

Doug Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex Damon is the best. My house was hit with a lightning surge, fried both my openers. Alex came after supper, diagnosing the problem and fixed me all up with two new openers.also a key pad. Very professional, cleaned up and hauled away the old junk. Thank you Alex.

Cynthia Hawn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You Guys installed our garage door opener.

Rick Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael did an excellent job, fixing my mess up. I will continue to use Precision Door!

Bruce Vallet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Michael was excellent. Had 2 door openers and new springs installed. Explained everything.

Peggy Tague

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door repair went great, service fast and timely but was disappointed that the $15 coupon for repair wasn't honored.

Sherman Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision sent Michael out to replace broken spring on our garage door. They were quick to respond and explained what we needed, he made sure our door was operating properly before he left.

Brenda Binder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was terrific, a true 5 star service. josh was prompt, did the repairs in record time, was a gentleman and answered my questions. Would call again if any other problem occurs.

Randy Dillon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I felt that the price was somewhat steep for an hours worth of work. I had to have the spring replaced so didn’t have much chance to shop around. Repair Technician was great

Diane Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so impressed with this company. Came home from work late one evening, spring broke on my garage door. Read that they did same day service, did a chat that night with a representative and was given an appointment the next morning. Raymond showed up early, explained everything to me and had my issue resolved very quickly. Very nice and professional young man! Will definitely use again if needed.

Carol Osborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks, for a professional well, done job. Their professional employee gave me options and explained my problem.

Tom Bache

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow! Very prompt service, quality install. We really like the new door openers. Much quieter than the old Craftsman units. Well worth the money spent.

Robert O'dare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Long time customer.

Richard Jenkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrives on time, inspected all parts of the door, not just the cables, also recommended new springs. Did all work and door works better than ever.

Madilyn & toni Reagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So far, not good. Maybe after calling customer service tomorrow I can change my review. I’m not one to leave reviews so the fact that I am should speak for itself. The sales expert who came out to evaluate my issue first of all was scheduled for a 3-5 p.m. appointment. He called me at 4:40 saying “I’m an hour away, you still me to come out?” His attitude on the phone was less than good. He seemed frustrated that I did in fact want to keep my appointment. When he arrived to my home an hour later he called apparently frustrated that I had other people at my home doing work on a totally separate issue & he couldn’t park his car in my driveway. Mind you, my personal vehicle was parked in the road in-front of my driveway as well. Wasn’t sure what the big deal was with that. His apparent attitude carried over for the entirety of the appointment,regardless of the fact that I was still trying to be kind and professional with him. He was sent out because my spring broke after a completely new, top to bottom install of my garage door, motor, track, bearings, spring- the whole shabang just short 3 years ago. I was given completely conflicting information regarding warranties from what I was told on the phone the day before when I called to set the appointment. I was priced an outrageous amount for the replacement of a part that should HAVE NEVER BROKE in just three years. He told me that i probably just opened my garage door too much. Which is just confusing all around to me. Then to top it off he tells me “I can replace all the parts for you today for $800.00 and that will give you a lifetime warranty”- I’m just sitting here wondering if for $800 today he can give me a lifetime then why 3 years ago when I paid $1800+ for the whole dang thing was this “generous offer” not given to me? I simply couldn’t bare the thought of agreeing to do any business with this man so before I sent him on his way I asked “so all that’s wrong with my garage door is the spring? You don’t see any other issues?” He says that’s correct. Just got my email from this oh so kind sales “expert” where he has marked 5 issues that were “failed” on my system in his opinion. I guess he just FAILED to mention those things to me when I asked very specifically. Totally and completely unsatisfied and will no longer be telling my family and friends to use precision for their garage door needs.

Billy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was great . Patrick was very professional very courteous and knowledgeable and done a great job on our very messed up door. Thank you for providing a very professional quality technician.

Sharon Cornwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Star service. Located the problem immediately. Thanks Chuck.