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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3926 reviews, averaging 4.93 Stars:
Knoxville, TN
Jefferson City, TN
Response to my service call was outstanding. Technician James Wells was very efficient, professional, and personable. Very satisfied with the timeliness and job completion. Mr. Wells should be commended. Thank you Precision Door for quickly responding to my needs.
- Gerald Tilson
Vonore, TN
What can I say, it was a pleasure to work with James for the installation of our new garage door opener! He was on time, worked conscientiously, polite and very knowledgeable. He explained everything he was going to do and the price to the penny!! Truely a great employee.
- Mac Humphrey
Marlow, TN
Woke up this morning to find a Spring broken on my garage door, so unable to raise door or get the car out! Used the Chat feature on the website and had a same day appointment, with the appointment window starting 20 min after I finished the chat. Tech showed up, offered either to replace the springs, or do an overhaul of all the moving parts, cables, drums rollers. Left it to me to choose. Overhaul made sense, so we did that, also offered to upgrade my Door opener system at the same time, again my choice, wife is very pleased I took the upgrade. All told from visiting the website to "job done" less than 3 hours. Very Happy!
- Brian Joesten
Product:
Knoxville, TN
I called Precision Garage door at approximately 1:30 PM. At approximately 2:30, an hour later, Derek the tech arrived and diagnosed the problem with my garage door opener. Derek replaced the opener and explained everything to me. I am very pleased with the prompt response from the company and the professionalism that Derek exhibited.
- Darrell Rasmussen
Service Provided:
Product:
Technician: Derek H
Maryville, TN
This is the second time we have used a Precision Door franchise, and they are 2 for 2 with excellent service. Mike was on time for the appointment and pleasantly and efficiently replaced two old openers with new, quiet, belt drive systems. He did not try to “upsell” us on things we didn’t need. The garage was left in a clean condition with no risk of running over loose screws. We would not hesitate to use Precision again.
- Raymond Racher
Product:
Maryville, TN
Michael was very knowledgeable and professional. I highly recommend precision door company.
- Phillip Robbins
Product:
Knoxville, TN
The precision tech who repaired the springs on the door was quick and courteous.
- John Pegram
Knoxville, TN
Word of Mouth recommendation very positive. Service Technician, Derek Haynie, called ahead and arrived on time as promised. Repair was prompt and professional. Highly recommend Precision Garage door. Terry
- Terry Smith
Madisonville, TN
I called on Sunday because my door broke one of the 2 springs. The technician was scheduled to come on Monday to do the repair between 9:00 AM and 11:00 AM. He was here about 9:15 AM after calling to confirm his arrival. He was very courteous and professional. He inspected the entire door. He educated me on other parts with wear that I may want to consider changing also. There was no hard sell and he made sure that what I had done was solely my choice. I ended up having the springs, bearings, rollers, and cables replaced. Basically a complete rebuild of everything wearable. The technician was very good at what he did and finished the work at a good pace. No mess, no fuss. I will definitely recommend this company to anyone needing door repair or inspection.
- Michael Neyenhaus
Knoxville, TN
Fast and very efficient service! I called on a Monday morning and Derek was out by 2:00 that day. He found the problem and did the repairs as quoted. I would definitely use Precision again.
- Jaime S.
Knoxville, TN
I'm extremely pleased with Precision! When my garage door stopped opening, I called, and got an appointment THAT DAY. The questions asked and information given were so clear that I knew precisely which tech was coming (Michael) and when. A follow-up email, with a link to the tech's pictures were especially professional. Michael arrived on time, was personable, assessed the problem, gave me a couple of options and proceeded to install a new Genie garage system including an outdoor keypad, new remotes, sensors, etc. He then thoroughly explained how the system worked and answered any questions, all in about 2 hours! I was extremely impressed with the entire operation.
- JG
Product:
Lenoir City, TN
We have been very pleased with this company. They are prompt. They are kind and knowledgeable. We Highly recommend them.
- Kimberly Girbert
Oak Ridge, TN
Working with Precision was a great experience. When my door failed, they were able to get a tech to my house quickly. He did a very comprehensive job and my door is in excellent shape!
- Arlene Garrison
Eagleton Village, TN
great job
- Johnny Tindell
Product:
Knoxville, TN
Great company. The installers were very kind and knowledgeable. They were able to fix both of my garage doors the same day.
- Kat Hutchins
Knoxville, TN
Great job, problem solved.
- Dennis Cope
Product:
Pittman Center, TN
Michael H was absolutely wonderful. He called before arriving, and then arrived early. Very thorough in inspecting my garage door and garage door opener, with the issue I had. He answered all my questions and was very friendly and professional. I highly recommend him and Precision for your garage door needs.
- Anne Schiefer
Karns, TN
James did an excellent job repairing my springs and refurbishing the bearings/rollers. Also, he was quickly able to get to our house ahead of time. My car was stuck in the garage so this was very timely/helpful. He also explained everything well and did a thorough inspection of both garage doors to insure everything else was in good shape. Thx to the Precision Garage Door team!
- Geoff Robson
Louisville, TN
I have nothing but praise for Precision. I called and had an issue and within an hour Justin came to my house and corrected my problem with the roller on the door. Very efficient and recommend them highly. Thank you Precision. John
- John Mckee
Product:
Sweetwater, TN
Did a great job rebuilding and installing the proper system for my doors. They are now so quiet and run so much smoother. The installers were great,very professional. Will always call and have them do any work needed.
- Marina Betel
Karns, TN
Michael was such a personable guy! He explained the workings of the new door and made sure I could operate it. I would highly recommend him
- Sandy Degasperis
Product:
Claxton, TN
Tommy arrived as scheduled. Extremely knowledgeable and professional. Would highly recommend Precision Door Service.
- Heather Coffey
Product:
Andersonville, TN
Had this door serviced in April 2022. A little disappointed that it didn’t last longer than 7 months. BUT they did come out the same day I called. Thomas was great.
- Karen Thompson
Talbott, TN
The workers were very nice, they explained what they needed to do and went over the cost. They worked quickly and cleaned up after they were done. Took time to make sure I understood the function of the door openers. Door openers are very quiet and smooth. Will use this company again if the need arise.
- Perry Moyers
Product:
Chestnut Hill, TN
I called Precision Doors to schedule an appointment to troubleshoot my door. I was very surprised to hear they would be there in an hour. James showed up promptly and found the problem within the first three minutes. I will continue to use this company for all my garage door needs. Thanks James.
- Dale Bradford
Lenoir City, TN
Serviceman called to say he would be early. Replaced outside pads for garage door entry, quickly and efficiently. Highly recommend.
- Steve Hart
Strawberry Plains, TN
Wonderful response--Speedy repair--highly recommend
- Carol Davis
Sevierville, TN
Michael was prompt (in fact early, as he called to tell us, so we invited him to come on). He was pleasant, efficient and quick to tell us what he found and how to fix it. Could not be more pleased with his professionalism and service.
- Stan Voit
Came within 1.5 hours of calling to figure out why my garage door wouldn’t open. Diagnosed the problem within minutes and offered to fix it right there. Even gave my husband a military discount. Whole process took less than 4 hours. And now I have a fancy new garage opener. Will use them to rebuild my a garage door in the near future.
- Cassandra Anderson
Product:
Office: (865) 233-8755
1774 W Lamar Alexander Pkwy
Maryville, TN 37801
Very courteous service personnel. Precision stood behind and replaced my door opener.
- Harris Ogburn