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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3589 reviews, averaging 4.93 Stars:
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Maryville, TN
Contacted them yesterday and they were able to show up today. Our technicians, Thomas & Tory, were very professional & personable. We highly recommend them & will definitely call again should the need arise.
- Alice Jenkins
Knoxville, TN
I am very pleased with PDS and would recommend them to anyone. They were very professional in their work and friendly. Keep up the good work!
- Jeff Kelly
Knoxville, TN
They got there within one hour of when I called. The door was fixed in two hours. The service man was efficient and willing to explain things to about how my door worked. I'm very thankful for their service.
- Margie Whitaker
Knoxville, TN
I contacted Precision about my garage door, which wouldn't open. In addition the side door to the garage wouldn't open so I couldn't get access to the garage at all. Derek and Tory(?) came out that day. Initially it seemed I would need to get someone else out first to get the side door open, but Derek figured out how to lift the garage door while using the remote. They diagnosed and fixed all the door issues very quickly and now the door is working smoothly. Almost all the parts needed replacing (an "overhaul") , but I had thought I might need a new door and was relieved that was not the case. Thank you so much.
- Susanne Wright
Knoxville, TN
Very nice to work with .......the technician was efficient and knowledgeable
- Larry Winters
Eagleton Village, TN
Precision never disappoints! Derek was prompt, super friendly, honest, and efficient. Walked me through everything step by step. Great company, great employees! Highly recommend Precision. Job well done Derek! Thank you.
- Jennifer Osinski
Knoxville, TN
The technician was very helpful in telling me what needed to be done. He finished in a timely manner. I would recommend Precision to friends.
- Nora Wiser
Eagleton Village, TN
Derek was absolutely personable, proficient, and capable. He fixed the door in the time he quoted and fixed my problem and corrected and explained why it happened. It was refreshing to feel confident the job was done right.
- James Mckinley
Knoxville, TN
Patrick was very kind and did a great job explaining the repairs my door needed. He had all materials on his truck and made the repairs very quickly. Thanks to Patrick, I have no more garage door worries. I won’t hesitate to recommend Patrick and Precision Garage Door when the opportunity presents!
- Sally Johnson
Walland, TN
Chris Pease was our repairman. Very well mannered young man, while still friendly. He did a great job, just thought someone needs to know. Thanks again, Chris Pease!
- Ben Cooper
White Pine, TN
We appreciate the speedy repair done by Hayden. He was here at the time scheduled and did the work in quick order. It was especially great that we could have the job completed on the same day that we called to schedule the repair.
- Frances Potter
Kodak, TN
Representative was very knowledgeable and helpful in explaining what our options are. We ended up buying new doors.
- Mary & harry Lee
Louisville, TN
Amazing service! On time, efficient and cost effective. Great job!
- Lisa Carroll
Knoxville, TN
Service was fast! Same day repair. Staff was professional. Repair was a little pricey IMO but the job was done to my satisfaction.
- Marty Trewhitt
Knoxville, TN
Although you were not able to repair the issue with my garage door as you don't service this brand of door your technician was prompt, courteous and professional. I will keep your company in mind for future reference. Thank you.
- Charles Hammond
Oak Ridge, TN
A very impressive company! Easy to contact, very friendly and helpful on the phone. Then 45 -50 minutes later they were here! This was in the late afternoon, too. Thomas was very knowledgeable, friendly and very helpful! He Did not stop! And it was HOT!! So...5 +++++ stars for me! Thank you! Wish there were more companies these days with your work ethic.
- Suzie Asher
Knoxville, TN
I was very, very impressed with many aspects of Precision's service. Their phone staff and our technician (James Wells) were fantastic. This was a last minute call on a Saturday. They fit us in with a time window of 6-8pm, and James arrived at 5:30. He quickly diagnosed the issue and was up front about the repair and cost. It was completed in around an hour, and it's never sounded better. However, after doing some research I'm not so sure about the cost. It was hundreds more than almost any estimate I found online for a similar job. The invoice lumped most of the expense together under 'PDS Overhaul', so I don't know the charge for individual parts, labor, etc. There's also a mysterious 'shop fee'. I'm not a big fan of the financial side, but everything else was amazing. Next time I need something, I'll definitely consider Precision - but I'll also be shopping around.
- Joel Cooper
Oak Ridge, TN
Thank you so much! Will recommend Precision to everyone! On Monday we discovered that the spring on our old manual garage door had broken & actually flew across the garage. So thankful that it happened during the night and not while we were in garage. We called Precision & explained the situation and within a few hours they sent someone to dismantle the other side/spring.(at no charge). At this point we had not even decided on where to purchase new door. The young man who came out was very helpful, courteous & professional. We asked him for an estimate on new door. We then called & talked with “door lady” who gave us three options. We called back the next day & ordered door and two days later we had a new door. The technician who installed the door was very helpful. He was professional & polite. He explained everything to us and gave us a number to call in case of questions. Thank you Precision !
- Barbara Parks
Knoxville, TN
Excellent service all around. Appointment was scheduled within a few hours of calling. Derek arrived on time and fixed our problem immediately and easily. Super great personality and a pleasure to work with. We will definitely call on Precision for our garage door needs in the future.
- Al Ward
Knoxville, TN
I am a property manager and rely on Precision for all garage door issues. They have always come within a day and provide professional service at reasonable prices.
- Nathan Pinette
Eagleton Village, TN
Prompt courteous and fixed my problem in a short amount of time! I would recommend them to anyone needing garage door service.
- Candy Bertram
Loudon, TN
Our garage door would not open, so I called and was able to get an appointment to repair it that same day. Patrick came out to make the repair at the appointed time. He was professional, knowledgeable, efficient and explained what needed to be done now and possibly down the road, including the estimated cost. We were very pleased with the service we received.
- Vince Franz
Loudon, TN
James was outstanding. Both his professionalism and customer service exceeded my expectations. I would highly recommend Precision Doors, and especially James, to others.
- Joseph Blanco
Knoxville, TN
I have used your company before. Motor garage door opener needed to be replaced. Technician did a great job. One thing though ( not that a big of the deal) the sales man came on Friday gave me a less price for senior discount. But the Technician gave me a higher price and said the salesperson gives and estimated price only. After I reviewed the invoice I received via email, I realized that he didn’t take the senior discount off. I called your office, and the lady said she will immediately send a message to the manager and will refund me the discount amount. I was pleased with that. It is just to point out that it should be a little better Communication by putting note on special pricing for the technician. At the end I am very pleased with your office and the service. I am sure will use your services whenever I need it! Thank you very much !
- Sana Omari
Product:
Technician: Preston S
Vonore, TN
Prompt, fair and honest technician and company.
- Tom Korvas
Knoxville, TN
Did good work. Told me what was needed in the future.
- Robert Keefer
Knoxville, TN
Precision installed my 2 garage doors around 10 years ago. Due to a power failure May 9, I had to switch the doors to manual use so I could get to work. I was unable to switch them back. Hence the service call on May 10. The technician, Matt Heard, was on time, professional, and knowledgeable. He pointed out that some of the parts were worn and might need replacing. He did not push any of the solutions on me, or try a hard sell. We both pretended I was intelligent enough to decide. He completed the work in a very reasonable amount of time, and explained the bill efficiently. Good job.
- Elizabeth Nelson
Corryton, TN
The technician was on time. He was very knowledgeable and explained to me my options. He told me there wasn't an immediate need for service and to get back in touch with them if I needed anything else. I will be using Precision in the future.
- David Owen
Lenoir City, TN
On 5/8/24 I had an appointment to go to and the coil spring on the garage door had broken trapping my car. I made a call to your company and Pehton (spllg) was at my place in roughly 30 minutes. He was very personable and very fast in making repairts. Great Job!
- Steve Lafond
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I like the promptness and dependability of this company. The salesman was quick to find the problem and resolve it. He was also very professional and nice. I will definitely continue to refer people to this company.
- Pam Cornett