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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3687 reviews, averaging 4.93 Stars:
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Madisonville, TN
Your serviceman was fantastic. He found the problem, explained it to me and what has to happen to fix it. He got here around 4:15 and stayed until it worked again.
- Karen Watson
Rockwood, TN
We had a problem with our garage door and I was pleasantly surprised with the quick availability and exceptional service we received. Since I had two doors and the original openers were about 20 years old, I decided to replace both. 10 years warranty and excellent service - I was sold. No high pressure, knowledgeable and timely service.
- Mary Bane
Claxton, TN
Have used the. Company in the past,
- Donna Hubbard
Knoxville, TN
James W arrived within 45 minutes of my call to Precision Doors, which was at 5:15pm. James quickly assessed the issue and had the springs, bearings, and end plates replaced in no time. James was very professional and courteous. This is the second time using Precision Doors and always received excellent service.
- Donnie Hall
Karns, TN
I called to get service when my garage door would no longer open more than a third of the way. My neighborhood provided feedback saying that Precision had fixed several garage door springs in the $300 range. With builder garage doors that are all the same I expected the same price range. When the technician showed up, he quoted me a price of $1100! After a lot of back and forth with him and the office (who quoted me $360) I found out that the reason for the price increase is because the garage door manufacturer works with Precision's competitor. Because of this, Precision can't buy the parts needed to repair so they "recommend" to replace the entire thing. It felt a little untruthful. When I couldn't cover the unexpected cost, the repairman took off and that was that. No service, and I'm disappointed and left wondering how Precision fixed the other garage doors in my neighborhood for $300?
- Amber Breitweiser
Sevierville, TN
I had problems with my garage door opening. I made an appointment on line with Precision. A representative arrived as scheduled, he was courteous and knowledgeable. He went over the entire door explaining what he was checking and his findings. He gave me a couple of options along with prices. I chose to have the work done which was completed within an acceptable amount of time. I would use them again if needed. Precision Garage Door Service provides quality service, I would recommend them to anyone in need of garage door servicing.
- Connie Stephens
Pittman Center, TN
Great job and fast work!!!
- Ricky Huskey
Knoxville, TN
Outstanding and immediate service. The entire Team did a great job! Thanks.
- Linda Roback
Knoxville, TN
Chose your company online I saw that you did weekend work. You also let the customer know who's coming out. It was easy to set up an appointment and same day service. Thomas did an excellent job on the assembly. It works much better now and very quiet.
- C Faith
Knoxville, TN
GOOD SERVICE
- Max Pope
Oak Ridge, TN
This was a very positive experience for me. Tyler was very personable, helpful, and someone I would trust to do the right thing and a very good job. He is a superb employee and I hope you will take very good care of him as his work ethic is rare in todays world. I appreciate your rapid responsiveness and for sending him my way. Mark Logan, Oak Ridge, TN
- William Logan
Claxton, TN
Trapped in the garage with a broken spring! What a way to start the day. Called, friendly voice assured they could help. Had appointment scheduled within 1 hour. Technician called prior to arriving. He was knowledgeable, friendly and efficient. Assessed the problem and our door was working perfectly and parts replaced in less than one hour, 3 year warranty to boot. Excellence at its best!!
- Kim Qualls
Oak Ridge, TN
The technician who came to fix my malfunctioning garage door open was very efficient and effective! My door now works as it was designed! Thank you for helping me!
- Patricia Row
Marlow, TN
prompt and excellant service. Tech was very knowledgable .
- Roger Housman
Karns, TN
Discovered in the morn8ng the garage door wouldn’t open. Called precision, they came out that morning, diagnosed the problem and repaired by noon the same day. Very happy with the service!
- Larry Cundy
Product:
Vonore, TN
Very impressed...starting with the Sunday afternoon call when the garage door was hanging "a-kilter"... Called the Precision number, full well expecting to talk to a "machine", or having to leave a callback number--but impressed when a nice woman answered the call and proceeded to set up a service call for the very next day, first thing in the morning! Service technician James W. showed up exactly on time, and within the an hour the door was completely restored to "like new" condition! Five Stars for James W.!
- Charles Pettyjohn
Oliver Springs, TN
I like that I could schedule an appointment on Sunday afternoon for the next day. Repair man was prompt and courteous.
- Darlene Buchanan
Knoxville, TN
Precision Garage Door came highly recommended, and for good reason! They came out the same day, diagnosed, and fixed my problem. Preston, my service tech, was top-notch, knowledgeable, polite, and efficient. My garage door now works effortlessly and quietly.
- Jack & deborah Yuill
Karns, TN
Our service Precision tech was James. He called to let us know he was available earlier than our scheduled time if we wanted him to come then and so our story begins. He arrived almost immediately and was pleasant, polite, and his appearance showed he cared. We told him what we thought, and he smiled and told us what he knew it was within minutes. James then showed us and explained in easy-to-understand language what our problem was and how to fix it. He gave us options, then suggestions with cost to repair or replace. No pressure just honest this or that, our decision. We sure appreciated him.
- Dale Gossard
Knoxville, TN
On time and very knowledgeable. Thank you!
- Lesa Bowers
Pittman Center, TN
Excellent service!!! Professional ! came out the same evening we called. Fixed our issue and Competitively priced. Highly recommend!
- Tim Altman
Product:
Lenoir City, TN
Chris P, was super, very fast worker. We had a broken main spring, so he start off to correct that and new rollers on present door. We than decided to replace are garage door opener. Very happy with Chris P. work. You should be proud to have him as a employee.
- Brian Mckittrick
Pigeon Forge, TN
Tommy was wonderful and very informative.
- Claudia Maples
Sevierville, TN
We had Preston come to our house to look at our garage door and we couldn't have been more pleased. Preston introduced himself to us and was very polite and very thorough. He showed us all the mechanical parts on our door and explained the difference between what we had and what Precision had. We were amazed at the difference. We had Preston remove our springs and other mechanical parts and install Precisions parts. Our garage door opens and closes so smooth and so quietly now, we are amazed at the difference. We are very happy with Preston's work and Precision. We recommend Precision to anyone interested in garage door repair or replacement.
- Joseph Hutchcraft
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Thank you Precision, for your help today. Tyler was very spot on with what repairs needed to be done to get my garage door back in working condition. I would recommend this company for sure.
- Stacy Hall
Louisville, TN
The appointment was between 12 - 2 pm. The technician arrived late. He called on his way stating he was delayed by an emergency. Made some minor adjustments to the door which took less than 15 minutes. Upon receiving the invoice, it says a charged a shop fee was applied. It was explained to me as a service call charge. The technician was very pleasant and polite but he was later than promised. Albeit he did call at 1:45pm or so stating he would be there after 2pm.
- Mike Rencheck
Corryton, TN
Price ended up being higher than quoted over than phone as tech found additional things wrong, but overall service was excellent and tech was extremely nice and efficient and cleaned everything up when finished. I would defiantly recommend this company.
- Debbie Carter
Seymour, TN
We have had good experiences with Precision previously, so called again regarding a new home to do inspection, maintenance and install key pads. Called at 3:00 and Tyler was there at 4:00!! He was informative, knowledgeable, and super friendly. He welcomed me to hang out as he worked and he explained it all very well. I have already referred Precision and Tyler to a neighbor!
- Ken Crapps
Seymour, TN
Excellent service. Was here at the scheduled time. Pointed out repairs needed and once completed showed us all the repairs that were done per our discussion. Thomas was very professional and informative.
- Alice Turner
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I've seen your commercials on the local TV station. Called and Sierra handled my request. She did a fine job of answering all my questions and getting me an appointment the same day. Yep, the same day. Hard to believe that is even still possible. Specially since I do not even live in Knoxville. Tyler was the technician that came out, one hour from my call. One hour. Again amazing. He explained why I was having issues with my garage door. He made recommendations. And I gave him the ok to proceed. The work went great. The cleanup was great. The door now works great. What else can I say? A great experience from beginning to end. Again, Hard to believe in today's world. But, true. I highly recommend Precision. Ask for Tyler to come out. You won't be disappointed.
- Felix Valdes