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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3616 reviews, averaging 4.93 Stars:
Maynardville, TN
Knoxville, TN
I called Precision to repair a garage door track that we hit with our car mirror. The service tech called me within minutes of my call to them. He said he could be on site in 20 minutes, and arrived almost to the minute. After giving me the estimate, he said the work could be done in about half an hour…and it was! I was shocked at how fast the tech got this done. This repair needed new parts, and was something that probably would have taken me hours, including sourcing the new part, getting it, installing it, etc. This was a job for a specialist, and Precision came through. Job well done, and money well spent.
- Brian Gill
Knoxville, TN
Patrick did a great job!!
- Fred Taylor
Loudon, TN
Used many times before always with good results.
- Bill Sherry
Loudon, TN
Tyler was on time, professional and efficient. Great customer service and explained every step. He was a pleasure to work with and a great representative of your company.
- Kent Samuels
Knoxville, TN
Starting with the first phone call, they were very accommodating to our need for the stuck door to be fixed asap. Derek arrived as promised in 30 short minutes. He clearly laid out the options and rationales for what was needed now, what would be a good idea to do while we're at it, and what it take to rebuild good as new. Then he let us decide, informed and without pressure. He did the job efficiently and with friendly conversation. It felt like a fun visit that just happened to result in a fixed door. And the door opens smoother than it did before the spring broke, with its updated parts.
- Kim Torbet
Knoxville, TN
The technician, Tyler, was very professional & courteous. I needed the weather stripping replaced on the bottom of my garage door. Due to the size of my garage door, Tyler, had to order the replacement stripping. He explained his manager said it would take about two weeks & their office staff would contact me to set up another appointment. Tyler did a free lubricant of the door and a safety inspection. I was very pleased with my experience with this company
- Deborah Perry
Chestnut Hill, TN
We were looking at replacing the doors on both of our two-car garages, one on which the spring had broken. Precision Garage Door of Knoxville was recommended by a neighbor so we called them. The experience of working with this company was as easy as it could be, from scheduling an estimate to completing the installation of both new doors. They were prompt, courteous and professional, asked pertinent questions and provided answers to all of our questions. In short, they exceeded our expectations and even gave us a discount for my husband's military service. We love our new garage doors; they look beautiful and, with windows, they provide not only beauty to the outside of our home but also some much needed light inside our garages. Thank you Precision Garage Door of Knoxville!
- Denise Frinzi
Knoxville, TN
Both guys who came out were very personable and attentive. Thumbs up from me.
- Ted Banker
Knoxville, TN
Very good service. Timely, professional and competent. Somewhat pricey, but as the old saying goes, “you get what you pay for”.
- Robert Honeycutt
Knoxville, TN
Same day service and the repairman was so friendly! He did great work quickly and we have a 5 year warranty. Definitely recommend!
- Marilyn Cameron
Oak Ridge, TN
Same day service is not heard of in today's world and a Saturday too. Big surprise. Tech is nice and did a good job. Ask for Preston!
- Chip Dooley
Knoxville, TN
Thank you Precision Doors and especially our service provider, Preston! You were amazing. In a absolute panic I called Precision Doors a little after 6 am. My garage door would not open, my truck was in the garage, and my son had is first full contact football game at noon. Your office got me on the schedule for 9am....Preston was so knowledgeable! Got our repairs completed in a little over an hour and I was on my way to my son's football game! So nice to see a company that still delivers amazing customer service and gets the job done without a headache! Thank you again. I will gladly refer your company to others I know that need garage door repair services!
- Dawn Hansen
Knoxville, TN
Always the best service! I won't call another company for my garage door needs.
- Heather Whiteside
Knoxville, TN
I highly recommend Precision Door! I needed my garage door spring replaced. Tyler showed up on time and even called before he arrived. Tyler was courteous and thorough. He clearly explained what was wrong and gave me my options. All the work was complete within an hour. I will certainly use Precision Door from now on!
- Shawn Kramer
Knoxville, TN
Our tech was Tyler. Very professional explained everything that he did. Very personable. So Very satisfied with him and the job that he did. I will refer your company to anyone who needs garage door work and will tell them to ask for Tyler He is a real asset to your company!
- David Riley
Maryville, TN
Tech was here 15 min before his scheduled appt. after calling to ask if that would be ok. All techs are pictured on your website so I knew to expect Chris. your company was recommended to me by my friend/neighbor. Chris explained to me what was needed for my repairs. He was very courteous & completed his work in the amount of time he told me it would take. I will certainly use Precision in the future for any needed repair on my garage door. Great job Chris!!
- Karin Hurst
Sevierville, TN
Tyler was very helpful and was skillful. He got the entire lift system up and running within an hour. The customer service was friendly and professional.
- Alina and Josh
Chestnut Hill, TN
Found your name n phone book also that it worked on weekends at no extra charge. Very prompt service same day. Awesome job
- Hilda Hammontree
Maryville, TN
I have used Precision Door Service since 2017. Today (2024) I needed their service again. The appointment was easy to book. Technician Matt was on time, very polite, knowledgeable, and answered my questions. He is a great asset to a very reputable business. I recommend {Precision,Door Service very highly.
- Cornell Stamoran
Oak Ridge, TN
Great job very professional
- Mac Mcmahon
Karns, TN
I appreciate the quality of service that you provide and the service technician is always willing to explain everything to me thank you again I will recommend to anyone who needs help
- Annette Moore
Greenback, TN
Tyler was very friendly and knowledgeable and apparently has solved the problem. Time will tell. Precision was quick to respond and scheduled according to our time frame a day after the request for service. Will recommend Precision to other neighbors when asked.
- William Ross
Strawberry Plains, TN
Preston was very nice had everything on truck to fix it came the very same day I called only complain I had was a little pricey.
- Lynn Paxton
Knoxville, TN
Fast, Excellent service!
- Jeremy Bess
Knoxville, TN
Derek was on time, very courteous and informative, and managed to replace the entire springs, rollers, casters, and cables that had broken in under 30 minutes and have our garage door back in working order before we knew it! He even took a few extra minutes to explain what may have caused the damage and the need for routine garage maintenance and gave us a few tips on lubricating the metal hinges and wheel areas to prevent future damage. I would highly recommend anyone needing a quick, well done, and professional garage door repair check our Garage Professionals.
- Aaron Browne
Knoxville, TN
Service was extremely good. They came out within 1 hour and fixed everything in 30 minutes. The only problem I have is the over charging of parts. Payed 300$ for 10 garage rollers and they kept my old ones. That is just not good business, I understand people have to make money, but come on, $300for 10 rollers? Then there was a $25 shop fee??? And $49.95 Service call fee, and a $270 reset the garage fee. I really do appreciate the excellent service, but I think those charges other than the reset fee and the service call fee , make me wish I had called someone else.
- Frank Talo
Knoxville, TN
Got home last night to find garage door not functional . Called Precision around 1230 this afternoon and Derek arrived about 2pm and had it fixed and running like new by 330. That was fast. Much more quiet as well. Was friendly and and accommodating with pets as well. Thanks!
- Tim T
Knoxville, TN
Excellent fast service.
- RC Lall
Seymour, TN
Service from them previously. Provider was prompt, professional, and courteous.
- John Krug
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Would recommend precision garage doors appointment was scheduled quickly work was completed in professional manner tech Preston S was very helpful and explained everything to us and was polite and helpful to us my wife and I are handicapped he was respectful and considerate
- James Johnson