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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3609 reviews, averaging 4.93 Stars:
Knoxville, TN
Karns, TN
Our service Precision tech was James. He called to let us know he was available earlier than our scheduled time if we wanted him to come then and so our story begins. He arrived almost immediately and was pleasant, polite, and his appearance showed he cared. We told him what we thought, and he smiled and told us what he knew it was within minutes. James then showed us and explained in easy-to-understand language what our problem was and how to fix it. He gave us options, then suggestions with cost to repair or replace. No pressure just honest this or that, our decision. We sure appreciated him.
- Dale Gossard
Knoxville, TN
On time and very knowledgeable. Thank you!
- Lesa Bowers
Pittman Center, TN
Excellent service!!! Professional ! came out the same evening we called. Fixed our issue and Competitively priced. Highly recommend!
- Tim Altman
Lenoir City, TN
Chris P, was super, very fast worker. We had a broken main spring, so he start off to correct that and new rollers on present door. We than decided to replace are garage door opener. Very happy with Chris P. work. You should be proud to have him as a employee.
- Brian Mckittrick
Pigeon Forge, TN
Tommy was wonderful and very informative.
- Claudia Maples
Sevierville, TN
We had Preston come to our house to look at our garage door and we couldn't have been more pleased. Preston introduced himself to us and was very polite and very thorough. He showed us all the mechanical parts on our door and explained the difference between what we had and what Precision had. We were amazed at the difference. We had Preston remove our springs and other mechanical parts and install Precisions parts. Our garage door opens and closes so smooth and so quietly now, we are amazed at the difference. We are very happy with Preston's work and Precision. We recommend Precision to anyone interested in garage door repair or replacement.
- Joseph Hutchcraft
,
Thank you Precision, for your help today. Tyler was very spot on with what repairs needed to be done to get my garage door back in working condition. I would recommend this company for sure.
- Stacy Hall
Louisville, TN
The appointment was between 12 - 2 pm. The technician arrived late. He called on his way stating he was delayed by an emergency. Made some minor adjustments to the door which took less than 15 minutes. Upon receiving the invoice, it says a charged a shop fee was applied. It was explained to me as a service call charge. The technician was very pleasant and polite but he was later than promised. Albeit he did call at 1:45pm or so stating he would be there after 2pm.
- Mike Rencheck
Corryton, TN
Price ended up being higher than quoted over than phone as tech found additional things wrong, but overall service was excellent and tech was extremely nice and efficient and cleaned everything up when finished. I would defiantly recommend this company.
- Debbie Carter
Seymour, TN
We have had good experiences with Precision previously, so called again regarding a new home to do inspection, maintenance and install key pads. Called at 3:00 and Tyler was there at 4:00!! He was informative, knowledgeable, and super friendly. He welcomed me to hang out as he worked and he explained it all very well. I have already referred Precision and Tyler to a neighbor!
- Ken Crapps
Seymour, TN
Excellent service. Was here at the scheduled time. Pointed out repairs needed and once completed showed us all the repairs that were done per our discussion. Thomas was very professional and informative.
- Alice Turner
Loudon, TN
What great service and a personable representative, Derek. Will pass along the good service recommendation to our friends and neighbors!
- Kim Donovan
Maryville, TN
The service person did an excellent job installing the new garage door opener. He explained the operation and maintenance of the rails and the remotes. We are very happy with it and it is quiet.
- Ed Anderson
Kingston, TN
They came out found problems fixed very knowledgeable and professional thanks
- Justin Woody
Loudon, TN
Chris came to the house to repair my garage door as it was sagging and not closing properly. He fixed it and I am very satisfied. He was very knowledgeable and diagnosed the problem immediately and then did a great job with the repair and was out of here in an hour and a half. A very courteous, nice fellow who kept me informed as the work progressed. This is the second time that I have called upon Precision garage door and I would recommend them to all. Phillip Hoy
- Phillip Hoy
Rockwood, TN
Very very pleased with the quality of parts and the professionalism of my repairman. He was polite and knowledgeable of his service. He wasted no time getting started and work with the skill one would expect. Great to see skill professionals still exist. Im a new customer that will be calling in the future when and if trouble should arrive. Thank You, Jim
- James Turner
Knoxville, TN
Very rapid response to my call. It took two trips because initial diagnosis was wrong (but no extra charge for second trip). A new head unit was required but fortunately the old one was covered under warranty. The tecnician (P. Christoph) said he had never seen this type of failure before. Great service and I will call them again when the need arises.
- Trent
Knoxville, TN
We were having issues with our motor connecting to our cars. It wouldn't shut. But it would open. Turns out there were issues with how the door was balanced and he got to work and got it all fixed. We have used your services in the past too. Great availability, knowledge and professionalism all the way.
- Tracie Delarco
Knoxville, TN
Your technician installed a new spring. He was courteous and knowledgeable. Did a great job.
- Bob Biard (Baird}
Knoxville, TN
The door spring broke and Preston was here the same day. A great young man and knew what he was doing on the repair. I went ahead and replaced some other parts for preventative maintenance. The cost seemed too high, but he was here, and I trusted his opinion on what needed to be done. Preston would get a 5 star rating, but the cost... Kirt
- Kirt
Jefferson City, TN
I was able to get a same day appointment and the Technician came early.
- Tim Williams
Sevierville, TN
We were able to get someone out the next morning and they identified and repaired the issue with our garage door very quickly! For the type of work done and how quickly things were resolved, I reckon the quote was reasonable as well. Very pleased with our experience and will happily use this service again if needed.
- Shasta Widdows
Maynardville, TN
Would recommend precision garage doors appointment was scheduled quickly work was completed in professional manner tech Preston S was very helpful and explained everything to us and was polite and helpful to us my wife and I are handicapped he was respectful and considerate
- James Johnson
Knoxville, TN
I called Precision to repair a garage door track that we hit with our car mirror. The service tech called me within minutes of my call to them. He said he could be on site in 20 minutes, and arrived almost to the minute. After giving me the estimate, he said the work could be done in about half an hour…and it was! I was shocked at how fast the tech got this done. This repair needed new parts, and was something that probably would have taken me hours, including sourcing the new part, getting it, installing it, etc. This was a job for a specialist, and Precision came through. Job well done, and money well spent.
- Brian Gill
Knoxville, TN
Patrick did a great job!!
- Fred Taylor
Loudon, TN
Used many times before always with good results.
- Bill Sherry
Loudon, TN
Tyler was on time, professional and efficient. Great customer service and explained every step. He was a pleasure to work with and a great representative of your company.
- Kent Samuels
Knoxville, TN
Starting with the first phone call, they were very accommodating to our need for the stuck door to be fixed asap. Derek arrived as promised in 30 short minutes. He clearly laid out the options and rationales for what was needed now, what would be a good idea to do while we're at it, and what it take to rebuild good as new. Then he let us decide, informed and without pressure. He did the job efficiently and with friendly conversation. It felt like a fun visit that just happened to result in a fixed door. And the door opens smoother than it did before the spring broke, with its updated parts.
- Kim Torbet
Knoxville, TN
The technician, Tyler, was very professional & courteous. I needed the weather stripping replaced on the bottom of my garage door. Due to the size of my garage door, Tyler, had to order the replacement stripping. He explained his manager said it would take about two weeks & their office staff would contact me to set up another appointment. Tyler did a free lubricant of the door and a safety inspection. I was very pleased with my experience with this company
- Deborah Perry
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Precision Garage Door came highly recommended, and for good reason! They came out the same day, diagnosed, and fixed my problem. Preston, my service tech, was top-notch, knowledgeable, polite, and efficient. My garage door now works effortlessly and quietly.
- Jack & deborah Yuill