Garage Door Repair in Knoxville - Page 7

Bob McPherson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very impressed with excellent Quality and service that I received. Your technician Patrick Stockton represented Precision Garage Door Service professionally and also had a great deal of experience and very proud of his work.

Donald Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for service they came out the same day fixed everything I needed fix they are very professional

Bob Tobey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The answer to all the above questions is a huge YES!!! Problem discovered Easter Sunday morning, and You had a tech here Monday morning at 9:15...Assessed repairs, gave me a explanation and price, and finished work in a very short time. Polite, Respectful. and very professional. A real asset to your Company. Your ads on TV caught my attention, and I am glad I am switching to your service. Thank You Bob Tobey

Lin Risner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hunter was very knowledgable and explained clearly what happened and what needed to be done to correct the current damage and replacement of existing parts that potentially would soon go bad. I think it was a bit overpriced but I am pleased with how the door now operates and I expect to not have any future isssues. Very reassuring. I would call Precision for any future work.

Gary Rush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed our garage door looked at because it would not go up. Saw the Precision sticker on the door. I called and told what the problem was. They took care of it fast. Within the hour the worker was here and got the work done fast. And cleaned up quickly and took the old parts with him. Explained everything he did and we were very pleased with Precision work. Thank you !!

Suzanne Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

12 years ago we knew we had to replace some garage doors so my husband found Precision. We have appreciated all the work done for us over the years. We will continue to do so. Your service personnel are exceptional both on the phone and those that come to our house to do the work. They’re the best!

Gail Sweeden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bruce was prompt, courteous, and gracious.

Henry Ferrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Garage Door was rebounding when we attempted to close it. Our technician Peyton quickly diagnosed it was due to a faulty spring which was still under warranty. The replacement was made in less than 30 minutes and the door works great. Peyton also checked the condition of the other door and pointed out some potential issues. We thanked him but decided to do nothing at this time. We were very happy with Peyton's courtesy, knowledge and professionalism.

Mary A. McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service.

Dion Hunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I received friendly and helpful response on phone when I called. The technician who came was Patrick. He was very nice, professional, and knowledgeable. He did both some repairs and installation of new parts. I feel very confident I will have smooth operation of my previously noisy, shaky door. Thank you so much!

Jon or Amy Grubb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Peyton was the best: very professional and pleasant. Will request him again for annual maintenance. Products were highest quality and affordable; installation was quick and clean. No reason to go anywhere else. Thanks to all of you at Precision.

Alice Moreland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am completely satisfied with the service, installation, and price. I want to give a shout out to Tommy for his professionalism, Matt and Thom the installers, for their very hard work, everything was top-notch from start to finish. Thank you for making my life a lot easier.

Fred Melloy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Trevor did a great job explaining our options. Our install was very professional.

Eileen Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great response time and courteous service

Hubert Adkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Preston Stockton arrived on time after calling ahead. He assessed the garage opener problems. Preston gave us options for the repair. We made our choice and he quickly went to work repairing the opener. Preston was very knowledgeable about garage doors. He shared that knowledge by patiently explaining the advantages and disadvantages of each option. Preston is great example for the kind of person Precision would want to represent their company: professional, great personality, knowledgeable about services and products, not aggressive about upselling products and services, very respectful.

Gayle Pereira

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians that came to my house made the job perfect. They were friendly, professional, knowledgeable and efficient. Best customer service I have had in a long time.

Brenda Goins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Hunter Bridges. He was prompt in arriving and instantly found the problem preventing my garage door from functioning. Not only did he find that the opener had ceased to work, but after repairing that, he checked the other garage door for problems. He found that the single door had a damaged cord and was dangerous. Because of the door's age, he suggested that the motor be replaced. Hunter gave me an estimate for replacement, then worked quickly and changed the motor, keeping me informed of all he was doing. He cleaned up before leaving and gave me an estimate for further work that needs to be done, all while explaining the reasons. I was pleased with his work.

Terry Wear

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the technician did a great job repairing our garage door in less than one hour

John Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I owned a construction company in HOUSTON, TX. for 35 years. Your response time is amazing. Your technician is top notch. Polite, professional, and he did a first class job.

Delia Oberlander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job Thank you

Nathan Stokes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pros: Customer service line and the tech were friendly. Response time was good! Cons: Massively overpriced compared to the competition. Tech showed up early before I got home, told my wife that a torsion conversion would run 1,710.00 or that he could do a “full overhaul” for north of 2,000.00. He continued to say that our original Torque based system was an inferior product, that Precision wouldn’t install a replacement, and that I would have a hard time finding anyone to do it this week. This was after I was quoted ~600.00 on the phone. After some back and forth I asked the tech to leave some quotes so that I could shop. Imagine my surprise when I found a competitor, my next call, 10 minutes down the road, willing to install a replacement torque based system for ~500.00 the very next morning (Sunday!). I was so excited by the savings I opted to go for the conversion to torsion and spent 720.00 all in. I showed the tech the quotes I received from Precision for nearly 1,000 dollars more and we had a good laugh about it. Like I said the employees seemed nice enough and I am sure they don’t set pricing, but I get the feeling y’all were trying to rip me off here. Enjoy my 65 bucks!

Claire Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were at our house within an hour of scheduling. Patrick explained everything to us and got the work done super quickly!

Tanner Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick provided excellent service. He was very knowledgeable of all aspects of the job. Professional and friendly. Explained things in a way we could understand easily and fixed everything wrong with our garage system in a timely manner.

Brian Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was on time, thorough, & completed the repairs same day. I was pleasantly surprised that I made the call on a Saturday & went from no working garage doors to both working garage doors in a little over an hour.

Jerry Ridenour

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician came the same day we called. Very personable and did a great job. Will definitely use Precision again.

Rex Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair technician was very knowledgeable and identified several problems all of which were addressed in his service call. Door now runs better than ever. Quieter too!

Jason Wilkerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Trevor did an AWESOME JOB resolving our garage door issues!

John Gallagher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with Precision Garage Door and especially Trevor. Quaility of work was excellent and Trevor was very knowledgeable and professional. Trevor went over several options and gave me pros and cons on each. Very satisfied with Trevor and his professional work ethic. Thank you Trevor

Bill Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hunter done a great job! Very professional and personable. Explained everything that needed to be done and completed the work in a timely fashion. I will definitely use Precision again and will recommend them to those who need garage door services.

Tim Baxter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hunter was very professional and took the time to answer all our questions and explain the process.