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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3692 reviews, averaging 4.93 Stars:
Knoxville, TN
Oak Ridge, TN
Received next day service (our choice of time). Technician Thomas Wright not only fixed the problem with the door, but at our request replaced all the old and worn door hardware. It's like having a new garage door. Thanks Thomas!
- Curt Goff
Knoxville, TN
Precision is the BEST! When my garage door wouldn't close, Derek was available to help that same day at a convenient time for me. He was friendly, professional, and solved the problem in just a few minutes. He also suggested a future problem to keep an eye out for but was not insistent to fix immediately. I highly recommend Precision!
- Joy G
Midtown, TN
So glad I called Precision. From the first phone call to the last finishing touches the service was excellent. The door designer and the installers were so nice and polite. So happy with the whole process. Will definitely give referrals. THANKS GUYS
- Harriet Southers
Knoxville, TN
Two Garage Door Springs (installed by Precision Garage Door in CY2012) were completely replaced and installed under the Limited Lifetime Warranty promised to me 12 years ago. THANK YOU PRECISION GARAGE DOOR
- Mark Carr
Claxton, TN
Tyler arrived on time. He is very professional and was able to answer all of my questions. I decided with the age of my current doors to go with a new install. It is scheduled for today.
- Bill Reagan
Lenoir City, TN
Patrick was friendly and courteous while providing options for our garage door repair. Then he performed the agreed upon work in an efficient and professional manner.
- Richard Bowen
Marlow, TN
After the repair I was extremely shocked at what I was charged for 1 spring and 1 set of cables. 450.00 for that seems really high. I could have ordered and installed my self for way less, and I am well versed in on this type of repair. Extremely dissatisfied and for futher work will check out other companies
- Gregory Longden
Townsend, TN
Loved the commercials
- Brad Simpher
Chestnut Hill, TN
Problem was resolved. Expensive. Patrick (service rep) appeared to be very knowledgeable and explained what was needed and why it was needed. Service was quick and no mess.
- Dana Evans
Heiskell, TN
My first review was not the best. After speaking with the office staff A review of my invoice showed there was another discount. Since this was applied my total became More reasonable. I have applied a better rating. Thank you Precision
- Jack Gann
Knoxville, TN
My garage door would not open. Patrick came when he was scheduled, was very kind and courteous, and fixed my door.
- Lesia Horton
Knoxville, TN
Thank you Precision Garage Door Service. Quick response and professional service. Preston did a fantastic job on my garage door, friendly, and knowledgeable of his trade. Garage door is as good as new. Thank you, Preston.
- Gudrun Webber
Knoxville, TN
I wanted a locally owned business. My repairman, Derek was terrific. He explained everything in detail and answered all my questions. Very polite and sincere. All the work was done properly and quickly.
- Lester Golub
Knoxville, TN
The spring broke on our garage door. I was able to get a same day appointment. Preston arrived on time and within an hour had the door repaired. Very efficient.
- Catherine Elliott
Knoxville, TN
Thomas Wright provided excellent service. He promptly identified the problem (which did not require any repair), explained the issue thoroughly, and checked the settings to ensure appropriate function. He was very courteous and is an excellent representative of your company.
- Brent Grishkin
Knoxville, TN
From the initial phone call to the prompt and professional service of the technician, we had a great experience!
- Teresa Dunn
Knoxville, TN
I worked with Thomas, who was very polite and professional. I sent him a follow-up email asking when do I schedule the service call, and sent it to two other addresses as well: sales@ and service@ but they all bounced back. You do not make it easy to communicate - please provide some form of email address.
- Jim Kennedy
Eagleton Village, TN
Your service was prompt and well done. Tyler Combs is a knowledgeable technician, and has a winning personality. The cost was very reasonable, and the job done in a timely manner. Thank you, Daniel G. Russell
- Daniel Russell
Marlow, TN
The service was fast. The tech -Chris came the same day we placed the call. He was efficient and nice. He explained the about the problem we had( battery back up failing). Replaced the unit the sane day and inspected the system. We are very happy with the work performed.
- Charles Rogers
Knoxville, TN
Thomas and the other technician fixed my garage door quickly and efficiently - it works now! They were very nice in answering my questions and explaining the procedure to me. I appreciate the fact that you responded to me so quickly, even though I called on Sunday evening.
- Julia P
Knoxville, TN
We called on a holiday & within 12 hours Thomas Wright came & fixed the issue in an hour. The response & service was excellent.
- Paul Johnson
Knoxville, TN
Took advantage of the online scheduling available on the website. Preston Stockton called and confirmed the appointment time. Preston completed a thorough inspection, explained his findings, and listed all of the parts that needed to be replaced. Preston did a GREAT job with the repairs; garage door is better than new! I would recommend Preston and Precision Door Service for all your garage door needs.
- Almeta
Oak Ridge, TN
Needed a garage door repair, and the service representative showed up early. He was extremely courteous, very knowledgeable, and explained everything that needed to be fixed to complete the repair. Perfect service call that got the problem fixed. Couldn't ask for a better experience.
- Gerald Mandry
,
GREAT SERVICE all around. I don't often write reviews, but this is an exception. Yesterday morning I found that my garage door opener would not lift the door more than about 15 inches. Looking for the problem we noticed that one of the garage door torsion springs had broken. I can do most home repairs myself, but this required specialized tools to replace the spring. Checked the internet for local garage door repair options in the LaFollette, TN area and found Precision Garage Door Service as a local option. Called them at about 9:30 am and spoke to Sierra. She was incredibly helpful and gave me good answers to my questions. We scheduled the service and set up the appointment for the same day at 1 to 3 pm. She gave me an estimate on the phone based on spring replacement only and said the technician would check for any other needs. I received a follow up e-mail within a half hour. Derek called be when he was on his way and showed up on time. After checking the door, he gave me some options for additional work that could be done if I wanted it. I declined the additional work and Derek immediately went to work changing out the springs. The whole spring replacement job only took about 45 minutes and was done very efficiently. The door now opens and closes better than it did before. Sierra and Derek were great to work with and are the best representatives for Precision Garage Door that could be asked for. Thanks for a job well done!!! :)
- John Slack
Walland, TN
Outstanding in every respect. Very professional folks that are awesome to deal with! Most Highly Recommended!
- Tina Morris
Product:
Door Estimator: Tommy G
Maryville, TN
Preston was absolutely outstanding. Worked diligently, provided good advice, instructed us, programmed all cars, checked everything out. Could not be better!
- Michael Caudle
Karns, TN
The experience was great! I chose Precision based on reviews and a couple recommendations from coworkers. The technician, Chris, was super friendly and quickly identified the issue. Within a few moments he was installing everything but a new door. Easily the best experience I've ever had with a home repair!
- Ryan Hedrick
Product:
Technician: Chris P
Oak Ridge, TN
Derek Haynie was most pleasant and helpful. He is a great ambassador for your company. If the rest of our experience with Precision goes as well, we will be pleased.
- Jennifer Calvert
Oak Ridge, TN
Absolutely meet and exceeded my expectations! The technician, Mr. James L. Wells was outstanding; he showed a perfect balance of professionalism and friendly courteousness. My father was the original customer and since his passing a few months ago I’ve inherited the upkeep. It’s great to know that after nearly 25 years, your company and its products and customer service is still top notch! Mr. Wells was timely and made sure each detail was performed flawlessly. Thank you for a great service and repair!
- Lisa Beyer Summers
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Third time I’ve used your service at this residence. Each time , courteous and fast service, by people who knew their job. Highly recommended for all your garage door issues in or small. Derek this last time had me up and running in less than an hour. This and his personality and our conversation was a welcome interlude to my day. Thanks again.
- John Duarte