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James W's Bio:
I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Sweetwater, TN
Marlow, TN
Know what they are doing.will use them when I have garage door trouble.
- Don Sharp
Vonore, TN
on time,competent, pleasant
- Gary Harnett
Knoxville, TN
Be sure to ask “what else might I need due to the age of my door?” because the technician clearly knew that based on the age of the house that I was gonna require more than the $255 repair I was quoted. And I was told on the phone by Thomas that if they’d quoted me the $500, I wouldn’t have had them out for the repair. Hmmmmm. Clearly the plan was to get the job with a low quote and then upcharge you for what the believe you’ll need. The repair itself is satisfactory but twice as much as the original quote. Did I need the extra work done? I have no idea. Based on the age of the door, it is possible but folks should know on the front end that the likelihood of only paying $255 is pretty slim.
- Mitch Parks
Knoxville, TN
FIRST - I generally I do not do business with an owner who has NO LAST NAME! James Wails replaced the broken spring (s) and sold us on replacing worn components - we accepted... Thank you It is my intention to make Precision Overhead Garage Door Service our primary repair service - Last name or no last name! By the way, How do I denote that I purchased more than one item on your "Purchase a new product" chart that follows these comments? George Chaney
- George Chaney
Louisville, TN
James Wells was great. We had a lightning strike hello burn the whole Garage door opener. James was excellent and repair the system.
- Joseph Defiore
,
The repairman arrived early, assessed the situation and made a major fix on our 16 foot garage door. He was most courteous and knew what he was doing. I will definitely use Precision when we upgrade our garage in the future!!!!
- Jill/william Steele
Louisville, TN
I had a garage spring break and called for repair at 7:30 A.M. Precision door was in my driveway by 9:00 A.M. James the service tech was very informative in provided several options for repair. He also inspected the second garage door and found some safety problems that needed addressed right away. James gave me some good tips on annual maintenance and did a great job on practicing social distancing. Great Company and good pricing
- Phillip Walker
Sevierville, TN
Precision Door is always quick to respond and sends reliable, knowledgeable technicians to perform the work needed to be done. Thank you!
- Patricia Mccumber
Loudon, TN
I was very impressed with the quick service and the very courteous and helpful service representative James. I really like our extremely quiet garage door opener with an outside keypad opener that will be very convenient when going out for walks...will not need to carry the remote. I’m giving serious thought to ordering another one for our second garage door.
- Joanne Ambs
Product:
Technician: James W
Karns, TN
There are so many variations of garage doors. But once we narrowed it down and finally chose our door, we are extremely happy. The only issue we had was after install, the moving parts were not lubricated so the system wasn't as quiet. A call to investigate quickly identified and resolved the problem. Excellent door.
- William Burress
Loudon, TN
Five stars : Cannot say anymore then that
- Frank Flannelly
Product:
Technician: James W
Lenoir City, TN
Motor, springs, motherboard, rail, gears, everything but the door itself needed replacement after 14 years. Operation was a safety hazard. James described the options, warranty and price. Admittedly, replacement was expensive (~$K) but needed. Took only about 2 hours. Technician knew the system and how to install.
- David Nahrstedt
Knoxville, TN
Excellent service. Will use again.
- Gary Bowman
Knoxville, TN
James arrived early an was able to figure out the issue within a few minutes. He fixed the issues quickly an was very informative.
- Daniel Idol
Sevierville, TN
Very pleasantly surprised by the truly outstanding service from scheduling to on time arrival, explanation of issues to be corrected/replaced, professional and friendly representative /technician (James) interactions. We thank you for the prompt, excellent and much needed help will use your service if ever needed again.
- Gerliz
Knoxville, TN
Excellent service
- Saadia Hussain
Knoxville, TN
Prompt -well, actually early. Very professional,polite. Completed work quickly
- Terri Gaines
Oak Ridge, TN
Best business experience i’ve Had in years. They are very professional, very courteous, Knowledgeable, and really easy to deal with. I highly recommend this company to anyone and everyone.
- Randy Williams
Knoxville, TN
James Wells was very cordial and professional. He explained what was wrong with the door, and what needed to be corrected. We concluded that a new door opener was necessary, which he was able to install immediately. The new opener is a great improvement over the 24 year-old one! We would highly recommend Precision Door (and James) to our friends.
- Beverly Selmer
Maryville, TN
James arrived as scheduled and went right to work. He changed springs, rollers, cables, replaced weather strip, and repaired closure arm attachment to door. He was fast, efficient and very professional.
- Frank Acs
Seymour, TN
Thanks for taking my call last evening. The repair was made fast and James the repair man was very polite and answered all my questions and did a very good job. Thanks for being there for me when I called. Thank you, Casey Mink
- Casey Mink
Marlow, TN
James came and fixed the problem and explained along the way what he was fixing and how much the cost was
- Michael Watkins
Knoxville, TN
On time as promised and completed the repair very professionally.
- David Sizemore
Corryton, TN
I was very pleased with the job that your technician, James did on my garage door. It had quit working and needed a new motor, mother board, and wall switch and remotes. He was very knowledgeable at his job and acted very professional at all times. I will definitely recommend your company to anyone who needs garage door repair. I found you when I googled garage door repair and found the bios of your techs gave me comfort in knowing who was coming to my home. Thank you for acting so quickly to resolve my needs.
- Joyce Collins
Knoxville, TN
James came out and repaired my garage door within hours of my calling Precision Door. He had the needed supplies to repair the door and did so in less than 30 minutes. My door was operational but would not last for years, so I purchased a new door. He was very courteous and knowledgeable. I would definitely recommend Precision Garage Door to anyone needing repairs or a new door.
- Nancy Walker
Marlow, TN
Placed a call and less than 3 hrs later someone was here to install. Did a good job, answered my questions and we are pleased. Installer James was great.
- Joe Wooden
Knoxville, TN
They were very prompt, were able to come within 30 minutes of our calling for a repair estimate. Their Technician, Chris was very well trained, courteous and gave my wife and I two estimates to choose from. We decided on the better, more thorough repair to replace the broken garage door spring and rollers with a 5 year guarantee. We are very pleased and would recommend Precision Garage Door to anyone needing Garage door work.
- Richard & tammy Hutchens
Knoxville, TN
James called before arriving early. He was polite and worked efficiently.
- R. Clift
Knoxville, TN
after checking parts cost online I was surprised at the cost I was charged. james wells quoted me $698 for a door rebuild. I agreed thinking the part were expensive. I could have got the parts online for $250. he worked for approx. one hour. if you do a 100% mark up on parts cost, his labor was $198 per hour. I know I agreed but I should at least have a statement showing the cost of the items. the statement he gave me on line shows $00. cost of each item. he did very good work, and was very courteous, a very pleasant person.
- Earl Howard US Navy MASTER CHIEF Retired
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
James was at my house within an hour after I called. He reviewed the repairs needed and gave me an estimate for the repairs. James was very professional, courteous, and efficient.
- Charles Mcamis