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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3651 reviews, averaging 4.93 Stars:
Seymour, TN
Thank you for the 5 star review. Precision Door appreciates your business and feedback. We realize garage door openers don't always break conveniently during your busy schedule. We're happy to provide same day/next day installation. It is our pleasure to serve you.
Product:
Knoxville, TN
Very professional
- Fred Owens
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
I had a last minute appointment scheduled and the technician was on site within a couple hours. He was able to review my issues and quote me both repairs and replacement. He took the time to speak to his management in order to ensure the information he was relaying to me was accurate (I have an unusual set up).
- Kendall Roach
Thank you for the 5 star review. Precision Door appreciates your business and feedback. We realize not all garage door problems happen perfectly according to your busy schedule. We're happy to provide same day technical support.
Lenoir City, TN
Josh was tech:called 30 min prior to appointment, on time,courteous with detailed explanation as to problem( computer chip in Marantec M50),reset Door module & oiled Door hinges.Give 10 star rating if available.
- Ed Parkey
Thank you for the "10 star" review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Oak Ridge, TN
Nick quickly replaced the broken spring and asked if I needed help with anything else. He went out of his way to help me reprogram every remote I had for both garage doors. He even looked up the code to reprogram the keypads. Excellent customer service and an excellent technician!
- Jason Benjamin
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Product:
Knoxville, TN
Very Professional and Knowledgeable!!! 5 STARS!!!
- Tim Jennings
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Knoxville, TN
Technician Patrick gave us excellent service! Friendly, courteous and on time. I would absolutely recommend Precision Door to all my friends and neighbors.
- John Boggess
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to your friends and neighbors. It is our pleasure to serve you.
Townsend, TN
Technician showed up on time and was very courteous. Decided to purchase new door opener from precision. The chain sprocket on my old machine had broken off. Technician discovered the new unit was stripped of parts. Precision sent techs next day and installed new unit. The only concern I have is that their pricing is on the high side.
- Larry Barker
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.
Product:
Knoxville, TN
Patrick did a great job fixing the old garage door. He is a great asset to this company and I highly recommend him for any job.
- Daniel Roldan
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on Patrick. It is our pleasure to serve you.
Clinton, TN
They were polite when setting up the appointment. They called and told me they were on their way and arrived on time. Nick was the technician that came out and was professional. He was polite and took the time to explain my options. He explained how long it would take and explained how to operate everything when he was done. Very pleased with product and the service. Would recommend them again.
- James Burrell
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.
Product:
Knoxville, TN
Outstanding service at a fair price. PARTICK was my service technician and he is very professional, friendly, and really knows what he is doing. I will definitely use Precision for any future garage door problems. He completely rebuilt an older roll-up door system and left it better than he found it. He also fixed a couple of other items I had been having problems with and didn't charge me more. That is what I call CUSTOMER SERVICE!!! Thank you Patrick and Precision Door.
- Tim Duncan
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Kodak, TN
James arrived within the specified time period promised. He was courteous and knowledgeable. He described in detail what needed to be done. He fully explained the options. He recommended only what he thought was necessary thereby saving me some money I thought I would have to spend. I chose the best steel door at a price I would be foolish to decline. He explained it would take several weeks to manufacture. A crew of two would perform the installation. While waiting for delivery the company would contact me periodically with progress updates on the order. This is exemplary customer service. I would not hesitate but strongly encourage anyone to retain the services of this company.
- Robert Nowinski
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Maynardville, TN
I can not say enough good things about Josh Compton our tech and about Precision Door. I was first of all very impressed to place a service call after 5pm and speak to a live voice. I was also very thankful Josh was able to be onsite the next morning. Josh was prompt and very thorough with the work he did. He had my garage door overhauled and working again within an hour. Even more than that Josh was very professional and treated us very respectful. I'm glad to see great customer service still exists in this world. I would highly recommend Josh and Precision Door to anyone.
- Chris Sizemore
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. We realize life happens after 5pm, so we provide LIVE customer service 24/7 for your convenience. It is our pleasure to serve you.
Powell, TN
The office staff and representative, James were quick to respond to my need. James was knowledgeable and made recommendations for a new door and opener to replace the damaged one. Installers are to be out in a couple of days with the new door!
- Paula Davis
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Maryville, TN
My wife and I are occupying my son-in-law and daughters house and caring for their dogs while they are on active duty in the middle east. In this case...instructions from my "kids" would have been appreciated. The labeled instructions on the buttons for operation on the wall mounted garage door operation "pad" are not where they should be. I ended up locking (stopping) the operation of the door in the down position by pushing buttons in combination, individually, one at a time......trying to get the door to operate (open)...... and the long narrow button above all of the other buttons turned out to be a lock/unlock switch depending on which end of the button you push (!). I have never seen such an over-engineered complex and confusing, and in my opinion, wrongly labeled wall operation pad for a simple task as opening a garage door ! ! (Note: Instruction manual for the opener was not to be found). Your technician, Josh Compton, corrected the situation immediately! I will recommend your company to others in the neighborhood if the need for door repair arises.
- Joshua Hatcher
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Your daughter and son-in-law are in our thoughts and prayers as they are in the middle East serving our country.
Knoxville, TN
5 stars! Great customer service, fast response. Very friendly. Really helped us out of jam!
- Jamie H.
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Knoxville, TN
Response was quick and James did a great job.
- David Powers
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Product:
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Very friendly and he gave me options to fix my problem. I feel he was 100% trying to help me.
- Gary Tucker
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
I called Precision at 3 pm and they had someone here at my home an hour later. Josh was the repairman and did a great job fixing my garage door. I would definitely recommend Precision!!!!
- Carol D'andrea
Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to provide same day/same hour service.
Product:
Knoxville, TN
Great Service! Arrived within an hour of my call. Josh Compton was my technician and he was courteous and professional! He gave me several options and I did not feel like he was trying to make a sale. I am VERY pleased! I would highly recommend!!!!
- Eva Irwin
Thank you for the 5 star review. Precision Door appreciates your business and feedback on Josh. We love recommendations...highest form of flattery. It is our pleasure to serve you.
Marlow, TN
James was prompt, courteous and did a great job installing my new opener.
- Tom Meredith
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
All the members of the Knoxville office (Thomas, Sandy, James, Jon and Terry) are pleasant, professional and proficient at their jobs. So nice to have service when it was promised, installation ahead of time and an excellent installation of garage door and motor. Thank you guys & gal. all the members of th
- Helen Bergert
Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service folks. It is our pleasure to serve you.
Product:
Maryville, TN
James is a very good man. Professional, knowledgeable, Reliable and efficient. We have always been very satisfied with your service.
- David Sherwood
Thank you for the 5 star review. Precision Door appreciates your business and feedback on James.
Loudon, TN
Garage door repair by Terry and helper John . Had the bottom two panels replaced after I started to back out before the door was all the way up! Terry was very professional and they got the job done quickly.
- Martha Riggleman
Thank you for the 5 star review. Precision Door appreciates your business and feedback on Terry and Jon. It was our pleasure to serve you.
Knoxville, TN
Excellent job. Tech was professional and customer oriented. However the answer service communicated a price different from the tech... need to clean up your communications with your team answering your phones.
- Steve Draper
Thank you for the 5 star review. Precision Door appreciates your business and feedback on James and our call center. We will certainly communicate your feedback regarding pricing.
Knoxville, TN
Great job and prompt service. I called around 3 pm and the technician arrived at 4 pm. The door was repaired in 30 minutes. I would definitely recommend Precision
- Molly Meighan
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide same day service at no extra charge.
Knoxville, TN
Showed up same day. Did what was promised and at a fair price. James was the technician and I would use them again
- Cindy&steven Mathis
Thank you for the 5 star review. Precision Door appreciates your business and feedback. We are happy to provide same day service.
Maryville, TN
Your technician James came promptly and repaired my door quickly. James was knowledgeable, professional and courteous. Explained in detail the trouble and I was very pleased. I recommend Precision Door Service to everyone. 5 stars all the way
- John Blankenship
Thank you so much for the 5 star review! Precision Door appreciates your business and recommendation to others.
Maryville, TN
James was prompt, courteous and knowledgeable. Very helpful without being high pressure. He is an excellent representative for your company. We originally considered having a door repaired, but because the doors are 20 years old, plain looking and cracked, we decided to buy new carriage house doors. We've been using Precision Door for almost 14 years and have always been satisfied.
- Bill Britts
WOW! Thank you for the outstanding 5 star review. Precision Door appreciates your loyalty as a 14 year customer of ours. It is always our pleasure to serve you. Enjoy your new door!
Maryville, TN
knew what to do, went about the repair in an expert manner. Would recommend them to anyone that is having a problem with their garage door.
- Donald Lasley
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It Is our pleasure to serve you.
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Precision did a great job for a great price! They were quick to rescue me from a faulty garage door opener; one day from my phone call to installation. You couldn't ask for better service at all levels of contact. I will definitely use Precision again!
- Dana Johnston