Read what people are saying
about Precision Garage Door

I called today, Robert was here during the time window. Very professional and pleasant. My options were explained and no pressure. Very happy

- Michael Connell

VERY GOOD SERVICE

- Joane Lankford

Alex our tech arrived early. He was extremely professional and was able to address our problem very quickly and also helped explain how to prevent the problem from happening again.

- Michael Nash

Amazing service!! Our technician was Robert!! He was very professional and knowledgeable to help us with our needs to repair our garage door!! Thanks Robert !!!Incredible Work!

- Debbie Dean

Patrick was very precise with the repair and the cost upfront I would recommend precision to my neighbors if a problem arises

- John Propeck

Service---garage door repair. This is my third call to you and I've always been given an appointment within 1-3 days. The service is always performed efficiently and quickly. Prices seem to be very fair.

- Joy Lee

The spring on our garage door broke and was unusable. I contacted Precision on Sunday and they were able to schedule us for the next day. Their employee was prompt and I received a thorough explanation as to what needed to be done as well as pricing up front. We are very satisfied with the service we received!

- Lorie Hirsh

I literally could not believe the service. We came home from a trip to a door that wouldn’t open. A quick look revealed a broken spring. I found precision through a google search and based on reviews gave them a call. This was around 1145am, the person who took my call said an appointment was open between 1&3pm so I took it. The technician called at 1245 to say he was on his way and arrived literally at 100 sharp. He inspected door thoroughly and explained a lack of maintenance (my fault) had allowed the door to get in pretty rough shape. He replaced broken springs, all rollers and cables, thoroughly lubricated all moving parts, and adjusted the whole unit. It wasn’t this quiet the day it was installed 11 years ago. The tech was incredibly knowledgeable, efficient, and professional. The job was completed by 230pm, I just never expect that kind of service these days.

- William Worthan

agent was very friendly and knew the problems and how to fix them

- William O'riley

Robert was our technician. He was very prompt getting here and explained everything that needed to be done. He was very professional and courteous. We couldn't ask for any better. Would reccomend him and Precision door service to anyone. Thanks

- Harold Keller

Robert called to let us know what time he would arrive. He was friendly, professional, timely, and did a great job explaining the repairs needed. Customer service was excellent and I would definitely call Precision the next time. Great job Robert - I enjoyed our conversation! #GOCATS!!

- Benny Mullins

Precision Door personnel (Josh) was punctual in arriving at the agreed date and time, performed a detailed diagnostic of the door problem, replaced the damaged parts. The work is high quality such that the doors operate smoothly. Thanks Precision Doors .

- Rick Flores

We were EXTREMELY IMPRESSED with the service we received from Precision Door Service. We called at 7:30 AM and Patrick was at our house in a Precision marked truck by 9 AM. He assessed our door issues, gave us a quoted option of repair (with a 5 year warranty) to be done that day or replacement ( with a 1 year warranty) that would take 3 weeks to be delivered. We chose repair, including reinforcing the 19 year old door. The repair was done in 2 hours!. It's like having a brand new garage door. So quite and smooth running. We chose Precision on the basis of a friend's referral and their 5 star rating on Google. We will not hesitate to refer them whenever we can. They gave us speedy service and piece of mind. (You never realize how important a garage door is until you have one stuck have way down and night is fast approaching. ) THANK YOU Patrick and Precision for making our lives safer and easier.

- Marj Worley

Robert was time knew exactly what to do great service

- Joe Prince

I have to give credit where credit is due, these guys are incredible. Great price excellent service outstanding assembly they had a great door that looks beautiful in front of our house. Strongly recommend them. Thank you gentlemen

- Rick Culotta

reported possible problem with door making strange sounds going up. Tech came and determined not a major problem. All good and Precision was prompt.

- Mel Fisher

I highly recommend Precision Overhead Garage Door Service to anyone in the Knoxville area. My 13-year-old opener was failing and had become unreliable. I decided to replace it rather than repair. I contacted Precision and in less than two hours Josh (technician) arrived. In a little over an hour he had finished installing the new opener, backup battery, remote, and outside keypad, and two remotes. He also showed me how to program the keypad and my car's Homelink remote. His work was very professional and there was no mess to clean up when he finished.

- Sam Mcspadden

Prompt and courteous professionals. The technician rebuilt my garage door after thoroughly explaining to me his findings after the assessment of the problem. I would absolutely use Precision again.

- Melissa

Loved our expierence! Called early in the day and they were able to fit us in the same day. They gave us a 2 hour window, and made it out before the window. We anticipated that they would give us an estimate and then have to order the parts. But no, when Josh (who was friendly, professional, and fast) arrived he was able to diagnose the problem quickly and had all that he needed to fix the problem with him. He did the job and was gone before the end of our arrival window! Great company would definatly use them again!

- Jessica Dickson

Patrick was on time, courteous, very knowledgeable and neat. Did door repair in the time frame he said he would. It is fixed and I am pleased with the job. A little pricey but you pay for what you get in most cases and this was one of those cases. Very appreciative of the job well done. Would definitely use again if the need arises. Thanks Patrick

- Jacqueline Bell

I was impressed with the fast response from day one. Within 2 weeks I had a garage door installed and working very good. Another garage door company told me that my door would have to be special ordered and it would take over a month to just get the door, then another 2 weeks before they could install it. With Precision, they said it would not be a special order and they had it in within 2 weeks! Great experience!

- Steve Lynn

I had my new insulated garage door installed this morning. It is beautiful and quiet and I am so looking forward to using it. John, Tom and Frank did a wonderful job, and were courteous, timely and proficient. I am so glad I called Precision.

- Kathy Mccall

We saw your ad in Mint Magazine,also we heard from our daughter. We were very happy with your technician, very knowledgeable and very efficient. Thanks to Precision our garage door is working great and we are very happy with the up grade.

- Wade Inman

after checking parts cost online I was surprised at the cost I was charged. james wells quoted me $698 for a door rebuild. I agreed thinking the part were expensive. I could have got the parts online for $250. he worked for approx. one hour. if you do a 100% mark up on parts cost, his labor was $198 per hour. I know I agreed but I should at least have a statement showing the cost of the items. the statement he gave me on line shows $00. cost of each item. he did very good work, and was very courteous, a very pleasant person.

- Earl Howard US Navy MASTER CHIEF Retired

Response time was good. Pricing was not, did not accept Mint Magazine coupons that they sponsor.

- Michael Goin

James was very prompt, very organized, and very personable. He replaced my broken garage door spring system in an hour and did a great job. I will DEFINITELY use Precision Door Service if/when I need service again and I WILL ask for James next time.

- Geo Hall

I had a great experience with Precision Garage Doors of Knoxville. I called because water was coming into my garage from a damaged bottom seal. A technician came the same day and installed it! Their prices are very fair. I will use this company again in the future.

- Angie Mclemore

Service was quick and courteous! Frank did a great job of servicing my door opener and supplying me a new remote for my old one that just wouldn't work any longer. Thank you Frank!

- Mary B

Robert was on time, kind, professional and thorough. He fixed my problem quickly and provided options for future repairs and replacements.

- Paula Hogan

Called for a broken spring spring and had service on that same Saturday afternoon. We were given an explanation and solid recommendation on what we needed which we were taken care of in less than an hour. Highly recommend.

- Joe Barletta