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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3733 reviews, averaging 4.93 Stars:
Knoxville, TN
Product:
Lenoir City, TN
We had Alex come out the first thing in the morning and had our door up so my wife could get to a funeral she had to be at. He then took care of our damaged door to secure it until the new door would arrive. He then saved us money by suggesting a new door with our senior discount All in all Alex was a god sent He did a fantastic job and had us feeling secure about our situation Precision needs more like him
- Tom Bonkamp
Product:
Kodak, TN
The men that came were highly qualified and knew what to do and did it professionally
- Glenn Clinton
Louisville, TN
Technician's name was James.Service was on time reasonably priced and excellent.Would definitely recommend.
- Mark Renfro
Knoxville, TN
Excellent service with fair price. Service tech very professional. Good group of folks. Thank you.
- Brenda Adams
Product:
Knoxville, TN
Tech was excellent. He explained what happened to cause the problem in the first place. He told me what needed to be fixed. It took less than a hour to repair it. Very happy with the service from the first phone call until the problem solved.
- Philip Sizemore
Sevierville, TN
I chose Precision because of the many positive reviews. We purchased a new door and opener to replace our old one.Chris came to our house to help us choose a garage door and to give us a quote. He explained all of our options to us and gave us a estimation on 3 different options. He was very professional in every way,answered all of our questions and even showed me how the different components worked. We decided to go with the best plan because of his courteous attitude. We were glad he was our first contact. We rate the service thus far five stars. Look forward to the day our door is installed. Thank you for sending someone out to meet with us so q. Russell and Ursula
- Russell Gifford
5 stars. Starting with calling for an appointment, Josh calling when he would arrive(which was to the minute of the window I was given). Josh was clear in explaining the issue. He assessed the problem and fixed. He was in and out Within an hour. I hope not to have to call again, but I will definitely call Precision. I will also recommend to others
- Colleen Miller
Knoxville, TN
Very professional, punctual, and thorough. Explained what they did and pointed our potential issues in the future.
- Hoyt Canady
Knoxville, TN
Went to open door this morning and it would not open due to broken spring. Called Precision and Josh showed up at my home in less than an hour. Forty minutes later the spring was replaced and I was able to get to my appointments on time. They went out of their way for a customer that had never used them before and you can’t ask for anything better than that. Great service and competitive pricing.
- Steven Beber
The technician who came to our house whose name was Nick was absolutely fabulous. We had a problem with the door opening and closing and coming off it’s tracks. Nick was able to do several adjustments to the door and for the time being the door is working fine. Next spent a good hour here and ended up giving me an estimate to replace the entire door opening system which eventually will definitely need to be done. I was not charged a dime which I found extremely professional and a wonderful way to sell the company he works for. I am starting to have problems again and will definitely need the new door opener installed in the near future. I would with 100% satisfaction recommend precision overhead garage door service. I will definitely be calling in the near future to have the new door opener installed. It was a pleasure doing business with precision overhead garage door service Company
- David Mobley
Knoxville, TN
Our technician was Chris, and he was superb. He diagnosed the problem and fixed it in short order. I've always appreciated the quick turnaround and professionalism of Precision!
- John Romeiser
Loudon, TN
Very fast response. Service tech was very knowledgeable and quickly resolved the problem.
- Jerry Snajder
Good service,good work, very dependable. No complaints.
- Donna Self
Product:
Knoxville, TN
excellent service,respectful technicians
- Margret Fields
Product:
Knoxville, TN
Chris did an excellent job in a short amount of time.
- Danny Buchanan-Buchanan Paint Co.
Claxton, TN
Patrick Stockton was the tech dispatched to our home today. If he is a sample of the type of techs Prevision hire, then hats off! Patrick was on time and delivered exceptional service. He quickly identified the issues with our garage door and completed the installation with perfection. He went above and beyond with programming extra remotes and a MyQ remote software. Patrick was so professional and so accommodating we will definitely share the experience and recommend Precision without any hesitation.
- Teresa Powers
Knoxville, TN
We have used them before and were happy with their work.Nick was very efficient and polite. We will definitely choose Precision again. w
- Francis Pieri
Madisonville, TN
James called before arriving and then arrived on time. Fixed my problem quickly and was extremely professional. Provided me with useful information about my garage doors. Will definitely use Precision again.
- David Rice
Vonore, TN
Very informative,helpful and professional
- Robert h Smith
Maryville, TN
Excellent service
- Carroll Huffine
Knoxville, TN
Nick was very professional and completed spring and hardware upgrade in a timely manner. Price was higher than expected.
- Terry Worthley
Product:
Maryville, TN
I called Precision after seeing their excellent reviews online for a broken spring on a 16 year old door. They gave me a same day appointment and actually called to say they could do repair 2.5 hours earlier than promised! The service technician, Josh Compton, fully explained that he could just replace the springs (both sides recommended) and provided the cost. He took the time to show me exactly where the other issues were on the door such as wear and tear on bearings, rollers, and cables. Josh was very informative, knowledgeable, and professional and never tried to upsell me on a complete door overhaul. After seeing the deterioration of various parts, I decided to have all components replaced and Josh spent close to two hours overhauling my existing door all the while explaining what he was doing and why along the way. I feel confident that Precision of Knoxville was the right place to call. In addition, their 5 year warranty on the parts and labor just added to my customer satisfaction level.
- Steve V. Maryville, TN
The chat process to set up the appointment was very simple. The technician was 10 minutes early and called ahead of time. Very pleased with the service.
- Seth Holton
Maryville, TN
Appreciated great service thanks
- Ben Cobbs
Eagleton Village, TN
The technician, Chris, did a thorough evaluation of the damage. Even though the door can not be repaired by Precision, as it is a "commercial" model, there were valuable inputs from Chris. Based upon this encounter, if I ever have need for residential garage door repair or installation, I would not hesitate to call Precision. Thank you.
- Robert Loving
Eagleton Village, TN
Your repairman called and came promptly. He knew what to do, did it quickly and was very polite. There was no charge and the door is working well now. I was very pleased.
- Virginia Coyle
Loudon, TN
Excellent service Quick response Technician (Patrick) arrived within time provided and very professional. Checked out issue with garage door and explained options to correct. Repaired door. Definitely pleased and will recommend to others.
- Vicki/ lee Goad
Knoxville, TN
So I didnt get to use Precision to fix my garage because my home builder used a different company. I still want to write a review on my experience. Tommy came by the house and looked at the damage. Three panels had to be replaced or the whole unit. He gave me the estimates for both which allowed me to make an informed decision. He then explained why it may be better to go the people that installed the door because it would look better. And I can tell you I appreciated that because it was the right thing to do. He then let me know if anything else needed to be replaced to call Precision. When its time to have a spring replaced you know who I will be calling. This experience has ensured that I will use this company going forward. Its the little things that make the difference, and you have gained a customer for the future. Thank you.
- Jaime/mark Zink
Knoxville, TN
Sherry and Josh were great getting us serviced first thing in the morning. Josh knowledge and informative friendly manner was greatly appreciated. Thank you! Will recommend to our neighbors.
- John Purifoy
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Alex was awesome and very helpful!
- Lauren Wooley