Read what people are saying
about Precision Garage Door

Josh did a nice job. Very personable and professional.

- Ray Shook

Chris was prompt, super knowledgeable, courteous, and most importantly, honest. I couldn’t recommend him more to anyone needing a garage door repaired or replaced.

- Jamie H.

Same day service, I was shocked. I had tried two other companies because of friends referrals, They never called back. The technician, Robert, was very professional and efficient. He passed along some very good information and advice about our doors as he did his work. He fixed our problem quickly and efficiently.

- Louis Vega

FIRST - I generally I do not do business with an owner who has NO LAST NAME! James Wails replaced the broken spring (s) and sold us on replacing worn components - we accepted... Thank you It is my intention to make Precision Overhead Garage Door Service our primary repair service - Last name or no last name! By the way, How do I denote that I purchased more than one item on your "Purchase a new product" chart that follows these comments? George Chaney

- George Chaney

Used Precision because they had refurbished the door 4 yr. ago. This time, I had the same technician as before. Replaced the 15 yr old, chain-driven opener; partly because parts are no longer available for it. Precision's new model is belt driven and also a DC motor instead of AC. Work was completed in about 90 minutes and they did the clean up and haul-away of the old parts and equipment. Soooo, much quieter operation, plus new unit includes remote exterior key pad in addition to the clickers for the autos. That way, if you are not in the car, say doing some yard work and need something from the garage but the door is closed, you can open the door without going through the house first.

- Kerry Reeder

called one company they said it would be next week called precision they were there the next morning. quoted me price and fixed it. would recommend them to anyone.

- Misty Galyon

James Wells was great. We had a lightning strike hello burn the whole Garage door opener. James was excellent and repair the system.

- Joseph Defiore

Very prompt response!

- Mary ellen Whitson

Great job. Arrived on time, installed all the necessary hardware, tested everything and cleaned up. Talked about issues with garage doors. Installer provided several excellent helpful hints. Over all an excellent experience Highly recommend them.

- James Hallihan

Robert of Precision was great! A true master of his craft, very efficient.

- Joan Masters

This is the 2nd time I’ve used Precision. Both times I was very pleased and their prompt time and great service. I highly recommend them to my friends. I will use them again in the future whenever I need.

- Misty Albright

Recently we had Precision come to replace a garage door seal on one of our garage doors. Robert came that same day. Robert has been here before to fix our other garage door. We have been very impressed with his work ethic and how he represents this Company in a professional manner. Robert calls before he arrives and makes sure we are satisfied with the job before he leaves. He was considerate to wear a facial mask while he was here, for our protection and his. We will only use Precision for any of our garage door needs. We rate this Company and Robert 5 stars!

- Malcolm Wolcott

Had service within 1 1/2 hours of calling and they had to come about 50 miles. Workers were very professional.

- Nancy/paul James

The repairman arrived early, assessed the situation and made a major fix on our 16 foot garage door. He was most courteous and knew what he was doing. I will definitely use Precision when we upgrade our garage in the future!!!!

- Jill/william Steele

I had a garage spring break and called for repair at 7:30 A.M. Precision door was in my driveway by 9:00 A.M. James the service tech was very informative in provided several options for repair. He also inspected the second garage door and found some safety problems that needed addressed right away. James gave me some good tips on annual maintenance and did a great job on practicing social distancing. Great Company and good pricing

- Phillip Walker

Precision Door is always quick to respond and sends reliable, knowledgeable technicians to perform the work needed to be done. Thank you!

- Patricia Mccumber

This rating for the person who comes to our house for an estimate on replacement door. This is not for your products. Person was not frendly at all. Not helpful and not professionally acted. I understand that anyone can be on the bad mood in some days, but I would not understand why you have to transfer your emotions to other people. I can not rate your products or installation services, because I don't get one, but if in the future I will need anything - I will not call to your company in any manner and will not recommend your company to anyone else, just because your employee shows his attitude in the wrong way. Even if our needs not matching your specifications of the services, you can say ,,sorry for can not make it" and tell to people ,,thank you for contacted us and give an opportunity to serve you" instead acting like ,, why you disturbing me?, why call?, keep what you got ", etc. This review is not for anyone who works on telephone as a Customer Service and noway related to anyone else, who may doing their work as should be. I was not planning to write this review on my own initiative, but I am doing this after I received your request for it by email. I didn't wrote anything about this experience on Google as you asked and choose the second option to reply on your website. Thank you for contacting me about my request and follow up on this case.

- Irina Khan

Great work. He arrived on time and fixed our problem. We are repeat customers although it had been 10 years. He honored our lifetime warranty and included a military discount! We highly recommend Precision Door Service of Knoxville.

- Harold Davis

Same day service, very friendly and gave good advice!

- Bud Hebets

Excellent service. Service person was very professional.

- James Pippin

Excellent, high quality service, with a an on-time technician! I highly recommend.

- Jj Thomas

I've used precision before and completely happy with their service. Robert, the tech today, was and is a problem solver. Give him high marks for getting my door operating smoothly today.

- Leah Darr

Very responsive and timely! Came, looked, fixed - all in one day. Impressive. technician was courteous, helpful, knowledgeable.

- Gene Overholt

I called on a Saturday and got a real person,. Awesome! Patrick came right on time and did a great assessment. I needed a new spring and rollers. Installed in no time. Works better than new!

- Gary Walchshauser

Prompt service call. However, tech did not have right color screws on his truck to do the job. He said normally the install trucks carried all colors to match. Have not heard anything back!

- Beverly Lynch

Excellent service and fast response on a Saturday.. wonderful technician, Patrick, honest and friendly. Seemed very confident in what he was doing. Would highly recommend them to anyone needing garage door service.

- Pat Arp

Excellent, professional service by Alex Damon this morning! 9-11 appt and he arrived early! Broken spring and I decided on the "overhaul" which includes a 5 year warranty. Also, "Jessica", when I called last night was very courteous and efficient.

- Martha Riggleman

I was very impressed with the quick service and the very courteous and helpful service representative James. I really like our extremely quiet garage door opener with an outside keypad opener that will be very convenient when going out for walks...will not need to carry the remote. I’m giving serious thought to ordering another one for our second garage door.

- Joanne Ambs

Josh did an excellent job fixing my garage door. Replacing parts and explaining completely what and why he was doing it. He made it a great experience ????

- Barb Wickert

our repair person Josh was courteous, arrived early (,before the 2 hour window we were given), knowledgeable and did not try to sell us anything we did not need. He repaired the coil spring and cables on the garage. In addition we asked to replace the bearings and rollers which he accomplished within 45 minutes the entire job. I asked about the motor and he stated we were in good shape with the motor. the price I felt was reasonable and we have a life time warranty. I have used precision in the past and received the same excellent service. I would highly recommend and would rate them at the highest level. They did not try to talk me into anything in fact I requested more replaced than they suggested to repair my problem. I would not hesitate to call for future service.

- Gary Lenaghan