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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3556 reviews, averaging 4.93 Stars:
Knoxville, TN
Product:
Sevierville, TN
Very prompt to come and address the problem of my garage door opener not working.Thank you so much for fixing my door opener! Very professional and kind.
- Susan Dudley
Product:
Karns, TN
Serviceman was quick and efficient and I was very satisfied with the service.
- Charles Higgins
Knoxville, TN
I thought the price for the repair was steep, but I needed the door working and so many positive reviews could not be wrong, right? Later I decided to some search on the internet. Basically I was charged 20% over the most expensive price estimates I could find. The invoice list all the parts that were replaced, but does not include their price, nor the price for the labor, just the total price charged. Not transparent, to say the least. It was my fault, I should have done my due diligence before calling them. Will not happen again.
- Marco M.
Product:
Vonore, TN
quick response
- David Weaver
Maryville, TN
Josh. C Did an awesome job repairing my garage door today. Thank you so much
- Sue Moffett
Knoxville, TN
We purchased a new torsion system for opening our garage door. Chuck was courteous, knowledgeable, and timely in the installation. He also helped us with questions about other products we wish to purchase in the future. The work was completed the same day I called. Professionalism was excellent!
- Andrew & courtney Norris
Product:
Marlow, TN
This is the QUIETEST DOOR EVER!!! I love it!
- Rick Mcbryar
Product:
Skaggston, TN
Alex was very professional and knew what he was doing recognized the problem immediately and fixed my door. Would rec8this company to anyone
- Leon Talley
Product:
Oak Ridge, TN
Quick response. Called and got a 4-6 appointment time frame. Got a call at 3 saying he could be there ins 25 minutes. Got same day services! Went above and beyond. Checked everything out and had my garage working in just a few minutes.
- Michelle Harkness
Knoxville, TN
Excellent job. Quick and efficient.
- Robert Sharp
Claxton, TN
Very thorough and fixed the issue I was having with no issues.
- Steven Blahut
Loudon, TN
If we ever need another garage door fixed we do not want anybody but Robert to come and please let me tell u why!! While Robert was there fixing one door our other door broke the spring with the loudest pop u have ever heard! My husband and I freaked out but Robert handled it with such calm like this happens every day, scared the heck out of Rog n. I but Robert acted like this happens all the time (which it doesn’t) he kept his calm and just went about his business and fixed it!!! I would not recommend anyone not Precision Garage Door!!? Janet n Roger Means
- Janet Means
Product:
Oliver Springs, TN
My garage door would not open yesterday. I called Precision early this afternoon and explained the problem. Robert was at my house in Petros/Joyner by 3 PM. He installed a new garage door opener and explained how the remotes and keypad worked. He was very professional. It was a real pleasure doing business with Robert and Precision.
- Jerry Peddicord
Product:
Knoxville, TN
Excellent job. Also Appointment not like Comcast. Scheduled 9 to 11. Showed up 30 mins early.
- Steve Gobrecht
Knoxville, TN
James Wells was very cordial and professional. He explained what was wrong with the door, and what needed to be corrected. We concluded that a new door opener was necessary, which he was able to install immediately. The new opener is a great improvement over the 24 year-old one! We would highly recommend Precision Door (and James) to our friends.
- Beverly Selmer
Loudon, TN
Robert was ever professional gave good directions as to how the ordering process would be handled. Would recommend him and this company for your garage door repairs
- Jimmy Parks
Maryville, TN
James arrived as scheduled and went right to work. He changed springs, rollers, cables, replaced weather strip, and repaired closure arm attachment to door. He was fast, efficient and very professional.
- Frank Acs
Knoxville, TN
TIMELY AND EFFICIENT
- Mike Mallahan
Product:
Knoxville, TN
Thank you for scheduling and responding to my residence for a repair to one of my garage doors. Robert arrived, gave me a good estimate on replacing my garage door opener, had the needed parts and motor on his service truck, started the work on it, and finished the job in less time than he had estimated. The older motor was loud when it was working, but with the new motor and hardware that Robert installed, you have to be looking at the door going up and down to know that it is moving. Thanks Robert for a job well done !
- Mike Upchurch
Product:
Vonore, TN
Mechanic Patrick communicated well. Upon initial inspection, he determined unit needed a "control board". The estimate was $300. His next recommendation was a new motor assembly. $600 + additional fees for recommended "stabilizer bar". $87.50. I found a Home Depot "NEW" Champion 1/2 HP assembly available for $218.95 plus tax while he was looking over the system. I give him credit for trying to make the older unit work, BUT, when I told Mechanic Patrick I would pay him for his service call, he said bluntly- You checked online, eh? He said there was a labor charge due for 1/2 hour. He left without returning the system to how he found it. Total charge $72.45 after a $15.00 online coupon the company offers) I will not recommend this company to my neighbors or anyone but DO appreciate their being available during this trying time. However, NOTHING, can excuse the excessive and usury surcharges this mechanic recommended without batting an eye. Subsequently, I found a manufacturer replacement control board for $71.95 and will install it myself and failing that--- I can buy a brand new unit for a fraction of getting a "lifetime warranty" from the company. Patrick was candidly stoic and absolutely insisted on the social distancing required in this chaotic time, to which I respect and honored. But he ought to have returned the system to how he found it and he was clearly unhappy I was NOT going through with paying hundreds of dollars more.
- Lynn Carter
Claxton, TN
Amazing! Called the evening before and got an appointment for the next morning (this was not an emergency). Chris called and was there early! He diagnosed the problem, checked everything involved with the operation of my door and gave me my options. Decided to have a new opener installed and I couldn’t be happier! Chris is REALLY good at his job. Highly recommend this excellent company for your garage door needs.
- Michael Jaynes
Product:
Loudon, TN
Quick and efficient. A happy customer.
- Don Freeman
Product:
Loudon, TN
I called and they were here in 2 hours. Chris was super friendly and professional- he swapped my chain drive opener for a belt drive, installed a key pad, and programmed our two cars even! He was done in two hours! I’d do business here again (but here’s hoping I don’t have to!)
- Mark Dye
Seymour, TN
Thanks for taking my call last evening. The repair was made fast and James the repair man was very polite and answered all my questions and did a very good job. Thanks for being there for me when I called. Thank you, Casey Mink
- Casey Mink
Seymour, TN
A++ for this company and Robert who was our technician. We are new to the area and to the type of garage door opener we have in our new home. When placing my call, I was greeted by a friendly rep who immediately called our technician to come. within an hour he was at our door and within minutes had our problem fixed. Not only did he fix our opener, but, also, gave us a tutorial on our new opener and installed a new wireless keypad which he hand in stock in his truck. This company is a well-oiled machine! (And he oiled our door, lol!)
- Lesli Malle
Knoxville, TN
Very cautious of the environment we are currently living in. Chris seemed to be very well versed on his job and what I needed to correct my situation. Upon completion, Chris gave me clear details about what was done and how to use my new product.
- Pennie Pendleton
Product:
Knoxville, TN
I had a new garage door installed. I love it and all the employees were very helpful and nice!
- Susan Tarver
Seymour, TN
Patrick was our service tech did an outstanding job today fixing a broken chain on our door. He did not carry Genie parts but took time to make an extra trip to a local Tractor Supply store to pick up a master link part that was compatible with our system and fixed our door. He epitomizes professionalism and expertise. 5 star rating for your company and your technicians !!!!
- Jim Johnson
Knoxville, TN
Chris did a great job. And price was very reasonable. p
- Lee B.
Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Our door was in need of an overhaul, the tech, Chris came in showed me what all was wrong with our door from another company in town that did not care about the quality of their work, got us fixed up in no time at all!! Highly recommend!!
- Jeremiah Golsston