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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3814 reviews, averaging 4.93 Stars:
Lenoir City, TN
Loudon, TN
Service was excellent!!! Good folks!!
- Joe Schmitt
Knoxville, TN
Old door opener was 20 years old so time for a new one. Installation did not take long and technician James was very nice and courteous. I definitely recommend them to friends and family.
- Stacey Swafford
Service Provided:
Product:
Technician: James W
Claxton, TN
I've used you guys for several years now to repair my garage door and now it's time to get a new one. Your service guy, Chris Breedlove was very nice and very knowledgeable. I love the lifetime warranty and truthfully I don't think I could have gotten it any cheaper!! Thanks so much!!
- Duane Rhyne
Product:
Knoxville, TN
My experience today was very good! Installers were courteous. Garage was cleaned up. Old parts were hauled off. I received good instructions on operation of the new garage door. Very pleased.
- Linda DePew
Knoxville, TN
I am surprised one call to Precision was all it took to solve my problem. Not only was it around noon when I called, but within 2 hours of calling, their technician had already been dispatched and diagnosed by problem. I’m a happy camper. My door was fixed on the same day I called. Thank you so much for getting it done.
- Ginger Bradford
Knoxville, TN
We were so pleased with the service and the young serviceman who identified the problem and fixed it within fifteen minutes. We wish to enroll in the yearly service contract, which gives us four service visits. Thanks
- Janice Brooks
Jefferson City, TN
The response time as well as service received was excellent. James was very professional and took great pride in his work. We will definitely use Precision Door Service again and highly recommend!
- Doug Seals
Karns, TN
I've done business with this company before and have found their employees to be courteous, informed, friendly and helpful. He changed the battery in the keypad [which I didn't know it required!!], showed me how to reengage my door opener, and discussed other issues. I would call no other company!!
- Barbra Wray
Knoxville, TN
Wonderful service!
- Emily King
Product:
Great Service at a great price!
- Nancy Lubinski
Loudon, TN
FAST service (same day) technician , Josh was great !! Outstanding job...Also, spoke with Tonya (scheduled job) wonderful personality and a pleasure to speak with...I would definitely call Precision door again....
- Ronald Umbarger
Knoxville, TN
Great reviews (well-earned) drove me to their site. They were out in 2 hours, came on time, reviewed with me the problems/solutions, and then took care of everything quickly. Couldn't be more satisfied.
- Michael Singer
Maryville, TN
A service call was placed and a technician was on site within 2 hours. Alex was our technician and performed the repairs in a highly efficient and competent manner. His service was exceptional.
- William Cline
Product:
Knoxville, TN
Precision was able to respond to my request for service the morning I made my request. The serviceman, Chris, was friendly, knowledgeable, fast and competent. I was given a total repair cost before I accepted the repair. Rather than one bundled price, I preferred an estimate broken down by service call, parts, labor and warranty but that's not how the repair was priced.
- Otto Wright
Knoxville, TN
Thank you Precision for helping(fixing) my garage door. The tech was on time, very kind and knowledgeable.
- Brian Hartsell
Maryville, TN
Service was on time and very efficient. Technician was very knowledgeable. However, despite the message on the telephone system when I called (service technician will were a mask and sanitize everything touched) this did not occur. No mask, no sensitization.
- Becky Hornyak
Knoxville, TN
Josh arrived on time and was both friendly and professional. He was very knowledgeable and worked quickly.
- Harry Badeaux, jr.
Product:
Loudon, TN
I called on a Saturday to set up an appointment for the following week. Amazingly, they were able to come out that same day, at no extra cost! Alex was a fantastic installer. Precision is my Garage Door Company from now onward.
- John F.
Knoxville, TN
Service was quick and professional. Technicians were excellent and knowledgeable. They took the time to explain everything! I have used this company for many years and have never been disappointed. Highly recommend.
- Good Wendy
Knoxville, TN
Chris, the technician that serviced our garage doors was extremely friendly and courteous. He explained everything he was doing in detail and so I could understand. He did not waste any time and got the job done in a timely manner. My doors work like a charm. Now I'm not afraid they are going to fall in my head!
- Diana Harrell
Product:
Claxton, TN
Fast Response. Even faster install. Great service
- Robert Mccoy
Product:
Claxton, TN
I highly recommend this company for any garage door need you have. Service was quick and the technician was very knowledgeable and honest. This is the 2nd time I have used them and they will be my 1st and only call the next time I need anything garage door related.
- Corey Messer
Knoxville, TN
Chuck The spring on one of my doors broke and Alex and Tracy came to fix it and it works fine after their work. While they know their stuff and did it quickly, Alex was trying hard to convince me to replace the bearings for $540 which I felt, and while their was a little play, my opinion they would still last for quite a while. I declined and he advised because of my not willing to replace the bearings, the warranty on the new spring was void. My door is old, and most likely if something else happens, I may replace the door. I am an engineer myself, handy with tools etc., and have reasonably good judgment on things that need replacing. I feel the spring broke because of over time use picking up a heavy door, and not because of the bearings. I believe the usual warranty should apply to the new spring. Marty Shoffner
- Marty Shoffner
Knoxville, TN
So impressed with the service from Precision! I called and they sent a tech out within 2hrs. Patrick, the service tech, called on his way and was 10mins early in the window so no waiting around. Patrick was so professional and quick. He provided three different price point options, and outlined the pros and cons of each. No pushing for a more expensive solution. The work was complete within 3 hours and it works GREAT! I wish we had found Precision a year ago instead of putting band-aids on the problem. Oh...Patrick was super sweet with our puppy too. Thanks Precision!!!!
- Jen Moon
Oak Ridge, TN
Josh arrived on time, and in a couple of hours, totally remade a badly damaged door hit by my vehicle. He replaced old springs, replaced damaged struts and cables, reinforced the panels, and fixed the alignment. He was professional, efficient, polite and seemed totally dedicated to doing an excellent job that I would be pleased with. I would definitely recommend Precision.
- Dorothy Thompson
Knoxville, TN
Very good service
- Kenneth Raby
Product:
Louisville, TN
Our garage door opener malfunctioned and Precision door came within just a few hours of us calling. It wasn't going to be worth repairing our old opener, so they installed a new opener and belt drive. It also came with a keypad and remotes. The keypad was a nice upgrade. The whole process took less than 2hours. The new opener is very quiet, much quieter than our old belt driven opener. We couldn't be happier with the service or product.
- David I
Product:
Loudon, TN
I had a question concerning details of my statement and a simple phone call to office it was explained and taken care of within hours. Thanks for the opportunity to rate your service. Tech was highly trained and determined the problem, gave a cost for the repair and was timely in the repair time.
- Norris Shake
Lenoir City, TN
A Great first experience. Your tech Josh was outstanding with his explanation of what to expect and how the new opener would work. To say I am pleased is an understatement. Would Highly recommend Precision Door
- Jack Gillette
Service Provided:
Product:
Technician: Josh C
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Everyone we dealt with at Precision were very professional but also friendly. Josh, the Technician who did the install, was pleasant and easy to work with - answering questions and explaining the entire process. Based on our experience, we will continue to use Precision and can recommend them.
- Jim Mcdaniel