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Precision Garage Door of Knoxvillehas received 3525 reviews, averaging 4.93 Stars:
Knoxville, TN
Loudon, TN
We lived with a poorly installed doors that were done for our custom home for years. We finally had enough with the noise and remotes that could not control the doors. We called Precision and within an hour we had a seasoned tech on scene and diagnosed several problems that collectively caused us problems. The geometry of the track system was made true, all parts were inspected. Because of safety requirements, the springs had to be replaced. We also needed new rollers and the improperly installed sensors were swapped, failing sensors were replaced and solutions for under guage steel tracks were found. We have quiet operation for the first time in years. Thank you precision for quality and quick work. We were pleasantly surprised by the 5-yr warranty - we took the lifetime warranty.
- Walter Hanson
Knoxville, TN
Could not be happier with the service I received. The Tech (James) was friendly and professional, explained all my options to me and then completed the door repair. I will for sure call Precision for my future needs.
- Rob Southworth
Knoxville, TN
Contacted Precision for garage door repair scheduling and they were able to get on it same day within just a couple hours. Tech also was able to arrive early. Michael Hall assessed the obvious mechanical hardware failure and pointed out sign of long wear on lesser components. He showed the price of parts and also a packaged deal for parts and labor offering immediate repairs yet on a Sunday afternoon beginning with getting door back up to liberate entrapped vehicles in garage. And completed a major door hardware refurb on Sunday afternoon within a short time on site and at the quoted estimated price. Cleaned up and left no sign of having been there except for the installed hardware now in place.
- Lee Young
Product:
Knoxville, TN
The service technician, Michael, was very knowledgeable and thorough. He assessed my doors and wrote up a line by line estimate. He was prompt and courteous.
- Lynn Palumbo
Maryville, TN
Alex was great in giving me advice on repairing my two garage doors. Alex replaced the old springs which always worried me about breaking and damaging the paint on my two Nissans. One side of the garage had a old door opener and the other was manually opened. The doors weighed quite a bit, too. Under Alex's advice, he suggested installing torsion bars to make it easier to open. Doing that sure helps me out and less pain on my back. I will stay with Precision since because the doors were repaired and a new opener installed the day I first called them. Other door companies said it would be a week before they could come. So Precision in my book is #1!
- Dan I.
Product:
Knoxville, TN
My garage door spring broke on Sunday and Precision was out on Monday to fix it. Michael our Technician was awesome and did a great job!
- Chris Cannon
Product:
Knoxville, TN
Michael Hall answered our call. He is one good employee! He listened and helped us choose what we needed. He called to let us know he was on the way and helped us soo much. Chuck he is representing your company well. Give him a raise. Good folks are hard to find and keep. Let him know you appreciate him. Thanks for great service and for answering the phone. I called 3 places left messages your folk’s answered the phone. Will use again. Be sure Michael is there if we need you again. Thanks so much.
- Charles Tipton
Karns, TN
Work was done prompt and very professional. Techs were very knowledgeable and friendly. If I ever need garage door work again I will definitely call this company. Many thanks to Thomas and Raymond.
- Lance Ford
Karns, TN
Can’t say enough about how great these people are. Joshua fixed my door quickly & efficiently. He was extremely professional & knowledgeable. Kayleigh, who took my call was very helpful & pleasant. Job well done!
- Anita
Vonore, TN
We were very happy with Michael’s prompt and professional service. He arrived on-time, quickly diagnosed the problem, and had our garage door operating as designed within the hour. Great Job Precision Team! Thank you.
- Jim and Nadine Gold
Knoxville, TN
Mike came out a few hours after I called the main office to replace our garage door's lift springs. He also replaced 2 outer drive bearings and added a center bearing @the lift point. I have long been concerned that the weight of the door twisted the guide tracks, stressing and at least once, breaking the bolts supporting the tracks. He explained that the door frame, not the track, flexed thus allowing the tracks to twist. He addressed this by reinforcing the outer door frame to stiffen it @the track rollers. He also replaced stripped screws throughout the door frame and lubricated all the pivot points.
- Steve Benne
Eagleton Village, TN
Josh was awesome. Fast and friendly! Appreciate you guys !
- Jennifer Osinski
Knoxville, TN
Technician did a great job - explalined all the necessary components. Job handled in expedient fashion!
- Dave Terwell
Maryville, TN
My whole experience with precision garage door was excellent from the call to set up my service to my technician Michael Hall who was professional and thorough thank you very much for a really great experience !!!
- Debbie and danny Irving
Chestnut Hill, TN
Everything replaced except door.
- Susan Greene
Product:
Knoxville, TN
Fast and excellent service from both scheduler and technician Alex. Both were very courteous and professional. Alex obviously knows what he is doing and performed a complete overhaul of my garage door within 2 hours. I would highly recommend Precision for any garage door work.
- Greg
Product:
Karns, TN
Awesome experience, highest level of appreciation and respect for this company. Josh was top notch and it was a pleasure meeting him and he did a great job. I would highly recommend.
- Jennifer Jenkins
Karns, TN
Alex arrived within 30 mins after I called. He was quick, efficient and courteous. I will definitely call again if needed.
- Lejean Hardin
Seymour, TN
My garage door came off its track and got jammed late on a Saturday night. I called them and they had someone at my house the next morning. Michael, the technician, arrived exactly when he said he would. He was very professional and quickly got to work repairing the door. Based on this experience, I highly recommend Precision!
- Jason Benjamin
Product:
Claxton, TN
Had a garage door opener installed by Michael Hall and he was very professional. Made sure everything was operating correctly. Minor issue up front as the appointment time was missed by 3 hours and I had to call in a few times to see where the service person was and on the last call I was told the appointment was cancelled. After a few minutes this error was corrected and Michael arrived about 15 minutes late which was appreciated. Original quote was $538 installed and ended up $600 when done, but everything is working now.
- Robert Richer
Product:
Loudon, TN
Service was very good. Your service man didn't waste time fixed the door and was very courteous.
- John Kish
Karns, TN
Very responsive to a request for a quote for a property buyer client of mine. Reasonable price, as well. I use Precision for my home garage door service and find them to be excellent! Larry Maynard Realtor
- Larry Maynard
Claxton, TN
Although my garage door opener had been giving me problems for several weeks, I managed to get it to work well enough to postpone service since my wife had been ill and was returning home from the hospital and rehab. As luck would have it, the day I brought her home, one of the door springs broke and the opener, which had been giving me problems for some time, was no longer operating. I called Precision to see if someone could come to inspect and give me a quote for repair, expecting that it would be sometime during the following week. To my surprise, Josh returned my call and said he was finishing up another job and would be at my home asap. Sure enough, he arrived soon thereafter, quickly assessed the damages, gave me a quote and, following my authorization, completed the repairs, replacement, and clean up in approximately two hours! Needless to say, I was very pleased and satisfied with the prompt response and work completed. This was one of the best service calls that I have ever experienced and I would not hesitate to recommend Precision to others with garage door needs.
- Michael Willard
Knoxville, TN
Prompt and quality service . Would highly recommend .
- Bud Cunningham
Knoxville, TN
Nathan was very helpful and informative on how to maintain our garage doors.
- Barbara Newman
Maryville, TN
I called not knowing what to expect, maybe scheduling a service a couple of weeks out. Instead, there were able to send someone in less than an hour to do a job that lasted around four hours--that's being prepared for anything! In our recently-purchased house, he inspected two garage doors and openers that probably hadn't been serviced in many years. Openers and springs were replaced. Excellent work.
- Michael Minic
Product:
Knoxville, TN
Great technician. Knew what the issue was immediately after arrival, told us the problem, and fixed it. Wonderful customer service.
- Louis Paletz
Lenoir City, TN
I called Precision at about 2pm to get a garage door looked at that was making a noise I didn't like. To my amazement they scheduled to have a service man named Alex come the same day between 3 to 5pm. It turned out I needed a new spring and rollers. So I had the work done and it was completed in an hour. Great service and professionalism. I would recommend Precision.
- Brad Huffman
Product:
Knoxville, TN
Service tech came out the same day I called and took care of the problem. Great service. Highly recommend this company.
- Chris & nikki Brown
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Great service. On time. Polite. Good work. Josh was great !
- Ron Dix