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James W's Bio:
I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Eagleton Village, TN
Tech was prompt and very good at his job. Turned a garage door disaster into a smooth running machine in a short time. Price was a bit of a shock, but overall very satisfied.
- David Griffin
Response and service were top notch! Will definitely use you again.
- Elizabeth Kramer
James was very professional and did a great job replacing our garage door opener. Precision came thru again!!
- Sandi Kennedy
Wonderful service. Had some work done 6 months ago but was experiencing a problem with the door and opener. Precision came out right away surveyed the situation and made all the adjustments at no cost. Really improved the workings of the garage door and even apologized any inconvenience. What a pleasant experience to deal with a Reputable company and staff. Thank you Precision!
- Raymond Dupont
We have used your service before it was timely and well done
- James Hallihan
Pittman Center, TN
Have used your company before….always received excellent service and work.
- Gwen Sheldon
Technician: James W
I called precision door service Wednesday after 6, my garage door was fixed by Thursday at 2. I had the spring replaced and James Wells my tech went out of his way to notice my garage door opener was not working properly and re adjusted it for me. replaced spring and all hard ware. James was very professional , and very good customer service.
- Allen Shields
I’ve had Precision garage door installed 4-5 years ago. Recently the back up battery started beeping. Today I had it replaced. I appreciate the fast service. James arrived timely and completed the job efficiently. I appreciate the great service Precision provides. Thank you !
- Susan Cohen
The employee ( JAMES) was here on-time and knowledgeable . He explained my options and answered my questions. I was impressed with his interest in solving the problem.
- Jack Johnson
Oak Ridge, TN
Wow, amazing service that completely exceeded my expectations. I called a little after 8:00 am, scheduled a visit for 3:00 pm. Tech shows up a little early (I know, when was the last that happened?) , he diagnosed the problem, gave me a detailed quote (that I accepted), then he stays and fixes everything on the spot. He finished in about an hour, gave me an itemized bill, I paid him through his tablet and boom! Garage door repaired and the whole thing was done in 7 hours. Unheard of these days. Excellent work all around.
- Jeff Miller
Outstanding customer service and professional attitude.
- Vic Landa
Technician: James W
Right on time and did what they needed to. Excellent service
- Pat Land
James was great! He came and replaced our opener without great fanfare. Up front, I was a little disappointed that they were not able to fix the Linear we had, but James did explain they just couldn't carry every part needed. We are very happy with the Genie that was installed and it is soooo much quieter than the old one.
- Joe Lampe
Technician: James W
Our opener stopped working on Friday evening. I was able to get the door closed. Precision was the third company we called and the first that was able to come out that morning. James, our technician, diagnosed the problem almost immediately. James was very nice and very professional. We will not hesitate to call Precision for any of our garage door needs.
Technician: James W
Quick response, tech James explained everything and answered all our questions.
- Joseph Bouvier
Excellent service. I’d called a company I had used in the past; they couldn’t fit me anywhere in their schedule over the next two days. I called Precision at 4 pm Monday; they arrived at my home 5:15 pm Monday!
- Deborah Hatcher
Lenoir City, TN
Prompt service , knowledgeable and finished repair job was great !
- Kathy Lambert
You were so prompt and did a fantastic job on my garage door opener. James was so very nice.
- Esther Shular
James was completely professional. He showed up exactly on time, replaced a failed torsion spring and several related parts, refurbished our door, and resolved a stubborn issue with our operator remotes. He was friendly, polite and deserving, in every way, of a 5-star rating.
- Orin Durham
Great company, respondent quickly to my problem. The young man that arrived was extremely knowledgeable and super nice. He arrived before the he was supposed to , told me what the problem was, told me what my options were and went to work. I would recommend this company to anyone with a garage door problem
- Jerry Wheat
Great response. Called at 11:30, fixed by 12:45. Came from Maryville to Vonore (Approximately 25 miles). Indicated door life is approximately 15 years (our installation was in 2004). Time for an update on parts!
- Chester Riley
Responded quickly, did an excellent job, technician knows his stuff.
- Stephen Walliski
Very good. Did a great job
- Cathy Miller
Very pleased. Really professional and experienced tech. He discussed the issues he saw and made sure I understood my options for an immediate fix and future issues that might come up.
- Jimmy Lay
I chose Precision Door Service after a lot of research. I chose them because I liked all the information on their website and especially the part where you could see and read about their technicians. Our Tech, James W., called to let us know he was on his way, and he was on time. He was very knowledgeable and answered all my questions. He was very professional in his work ethic. He replaced springs, rollers, cables, etc. on my garage door. It works perfect now! I highly recommend Precision Door Service and especially James as a technician. He gets a five star rating from me!
It was a pleasure working with James again. I now have two very quiet opening and closing garage doors. He is always very patient in explaining everything to me and in making sure I’m comfortable with all the instructions. Great company with good customer follow up.
- Joanne Ambs
Always have a good experience with the company and the service tech. Have used them for many years for my door repair!!
- Myron Mcmillan
The technician arrived on time and was very professional. He described in detail the work that needed to be done to have my garage door functioning again. The price he quoted was the price I paid. There was no added fees, in fact, the technician comped the service fee. The work was completed in a timely manner and on the same day. I now have a fully functional garage door. I am very happy with the professional service. Thank you.
- Tania Crockett
Professional and responsive. Their technician, James, was knowledgeable and skilled, quickly diagnosed my problem and was fully equipped with the tools and materials required to repair my 18" door. COVID-19 issues and respect for my property were obvious. Most remarkable was James's focus on "doing the job right" with him resolving issues from the original installation that he could have overlooked. Prompt response, thorough and professional repair and fairly priced, its little wonder why Precision has 2181 fire star reviews, oops make that 2182 fire star reviews.
- Joseph Russell