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James W

James W
Technician
Reviews: 352
Average: 4.97 stars
Drug Test: 7/16/2014
James W has received 352 reviews, averaging 4.97 Stars:
1 2 3 4 5

James W's Bio:

I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.

Review:

Prompt and efficient service. James Wells was one of the most competent technicians I've ever met. He is a skilled professional and a credit to your organization.

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James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
Review:

Old door opener was 20 years old so time for a new one. Installation did not take long and technician James was very nice and courteous. I definitely recommend them to friends and family.

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James W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: James W
Review:

The response time as well as service received was excellent. James was very professional and took great pride in his work. We will definitely use Precision Door Service again and highly recommend!

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James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

Quick scheduling and prompt service. Fixed a door problem and James showed himself to be very knowledgeable.

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James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
Review:

James arrived as scheduled. Very polite and work was completed within an hour. I have used Precision before.

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James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
Review:

I called Presision Garage Doors at 12:30 PM on a Friday afternoon because my garage door jammed and would not open. I received a same day appointment that James would arrive between 1:30-3:30PM. James was there within 45 minutes and repaired and rebuilt the door. James installed new springs, rollers, cables, brackets and rollers. The garage has never worked better. Within 2 hours my garage door was repaired with a 5 year warranty.

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James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
Review:

Called at 3pm on Saturday to get a spring repaired, and by 5:30pm was good to go! James was awesome.

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James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

James was great.

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James W Service Provided:
Install Garage Doors

Technician: James W
Review:

Repair was made same day that I called. Repairman was on time, professional and personable. He quickly took care of the problem by replacing needed parts. Door runs like new now!

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

Wow!!! We called Precision Garage Door on Friday morning of 9/3/20, and were schedule for service 3 to 5 pm same day. At 3pm service tech Josh arrived. After reviewing our request to replace rubber seals, align and lubricate 2 garage doors, he began work. Josh was very courteous and did excellent work. The price more than fair for the service we received. Again - Wow!!! We highly recommend Precision, and will tell our neighbors who to call. Thanks Precision for great service!!!

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

James was at my house within an hour after I called. He reviewed the repairs needed and gave me an estimate for the repairs. James was very professional, courteous, and efficient.

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

Know what they are doing.will use them when I have garage door trouble.

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James W Service Provided:
Garage Door Opener Repair

Technician: James W
Review:

on time,competent, pleasant

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

Be sure to ask “what else might I need due to the age of my door?” because the technician clearly knew that based on the age of the house that I was gonna require more than the $255 repair I was quoted. And I was told on the phone by Thomas that if they’d quoted me the $500, I wouldn’t have had them out for the repair. Hmmmmm. Clearly the plan was to get the job with a low quote and then upcharge you for what the believe you’ll need. The repair itself is satisfactory but twice as much as the original quote. Did I need the extra work done? I have no idea. Based on the age of the door, it is possible but folks should know on the front end that the likelihood of only paying $255 is pretty slim.

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James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
Review:

FIRST - I generally I do not do business with an owner who has NO LAST NAME! James Wails replaced the broken spring (s) and sold us on replacing worn components - we accepted... Thank you It is my intention to make Precision Overhead Garage Door Service our primary repair service - Last name or no last name! By the way, How do I denote that I purchased more than one item on your "Purchase a new product" chart that follows these comments? George Chaney

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James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

James Wells was great. We had a lightning strike hello burn the whole Garage door opener. James was excellent and repair the system.

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James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
1 2 3 4 5
Date: 06/23/2020
Garage Door Repair
,
Review:

The repairman arrived early, assessed the situation and made a major fix on our 16 foot garage door. He was most courteous and knew what he was doing. I will definitely use Precision when we upgrade our garage in the future!!!!

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

I had a garage spring break and called for repair at 7:30 A.M. Precision door was in my driveway by 9:00 A.M. James the service tech was very informative in provided several options for repair. He also inspected the second garage door and found some safety problems that needed addressed right away. James gave me some good tips on annual maintenance and did a great job on practicing social distancing. Great Company and good pricing

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

Precision Door is always quick to respond and sends reliable, knowledgeable technicians to perform the work needed to be done. Thank you!

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James W Service Provided:
Garage Door Opener Install

Technician: James W
Review:

I was very impressed with the quick service and the very courteous and helpful service representative James. I really like our extremely quiet garage door opener with an outside keypad opener that will be very convenient when going out for walks...will not need to carry the remote. I’m giving serious thought to ordering another one for our second garage door.

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James W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: James W
Review:

There are so many variations of garage doors. But once we narrowed it down and finally chose our door, we are extremely happy. The only issue we had was after install, the moving parts were not lubricated so the system wasn't as quiet. A call to investigate quickly identified and resolved the problem. Excellent door.

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James W Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: James W
Review:

Five stars : Cannot say anymore then that

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James W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: James W
Review:

Motor, springs, motherboard, rail, gears, everything but the door itself needed replacement after 14 years. Operation was a safety hazard. James described the options, warranty and price. Admittedly, replacement was expensive (~$K) but needed. Took only about 2 hours. Technician knew the system and how to install.

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James W Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: James W
Review:

Excellent service. Will use again.

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

James arrived early an was able to figure out the issue within a few minutes. He fixed the issues quickly an was very informative.

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

Very pleasantly surprised by the truly outstanding service from scheduling to on time arrival, explanation of issues to be corrected/replaced, professional and friendly representative /technician (James) interactions. We thank you for the prompt, excellent and much needed help will use your service if ever needed again.

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

Excellent service

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James W Service Provided:
Garage Door Opener Repair

Technician: James W
Review:

Prompt -well, actually early. Very professional,polite. Completed work quickly

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

Best business experience i’ve Had in years. They are very professional, very courteous, Knowledgeable, and really easy to deal with. I highly recommend this company to anyone and everyone.

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

James Wells was very cordial and professional. He explained what was wrong with the door, and what needed to be corrected. We concluded that a new door opener was necessary, which he was able to install immediately. The new opener is a great improvement over the 24 year-old one! We would highly recommend Precision Door (and James) to our friends.

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James W Service Provided:
Garage Door Opener Install

Technician: James W
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922