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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3524 reviews, averaging 4.93 Stars:
Knoxville, TN
Pittman Center, TN
Recently we had Precision come to replace a garage door seal on one of our garage doors. Robert came that same day. Robert has been here before to fix our other garage door. We have been very impressed with his work ethic and how he represents this Company in a professional manner. Robert calls before he arrives and makes sure we are satisfied with the job before he leaves. He was considerate to wear a facial mask while he was here, for our protection and his. We will only use Precision for any of our garage door needs. We rate this Company and Robert 5 stars!
- Malcolm Wolcott
Sevierville, TN
Had service within 1 1/2 hours of calling and they had to come about 50 miles. Workers were very professional.
- Nancy/paul James
,
The repairman arrived early, assessed the situation and made a major fix on our 16 foot garage door. He was most courteous and knew what he was doing. I will definitely use Precision when we upgrade our garage in the future!!!!
- Jill/william Steele
Louisville, TN
I had a garage spring break and called for repair at 7:30 A.M. Precision door was in my driveway by 9:00 A.M. James the service tech was very informative in provided several options for repair. He also inspected the second garage door and found some safety problems that needed addressed right away. James gave me some good tips on annual maintenance and did a great job on practicing social distancing. Great Company and good pricing
- Phillip Walker
Sevierville, TN
Precision Door is always quick to respond and sends reliable, knowledgeable technicians to perform the work needed to be done. Thank you!
- Patricia Mccumber
Gatlinburg, TN
This rating for the person who comes to our house for an estimate on replacement door. This is not for your products. Person was not frendly at all. Not helpful and not professionally acted. I understand that anyone can be on the bad mood in some days, but I would not understand why you have to transfer your emotions to other people. I can not rate your products or installation services, because I don't get one, but if in the future I will need anything - I will not call to your company in any manner and will not recommend your company to anyone else, just because your employee shows his attitude in the wrong way. Even if our needs not matching your specifications of the services, you can say ,,sorry for can not make it" and tell to people ,,thank you for contacted us and give an opportunity to serve you" instead acting like ,, why you disturbing me?, why call?, keep what you got ", etc. This review is not for anyone who works on telephone as a Customer Service and noway related to anyone else, who may doing their work as should be. I was not planning to write this review on my own initiative, but I am doing this after I received your request for it by email. I didn't wrote anything about this experience on Google as you asked and choose the second option to reply on your website. Thank you for contacting me about my request and follow up on this case.
- Irina Khan
Product:
Seymour, TN
Great work. He arrived on time and fixed our problem. We are repeat customers although it had been 10 years. He honored our lifetime warranty and included a military discount! We highly recommend Precision Door Service of Knoxville.
- Harold Davis
Loudon, TN
Same day service, very friendly and gave good advice!
- Bud Hebets
Knoxville, TN
Excellent service. Service person was very professional.
- James Pippin
Knoxville, TN
Excellent, high quality service, with a an on-time technician! I highly recommend.
- Jj Thomas
Knoxville, TN
I've used precision before and completely happy with their service. Robert, the tech today, was and is a problem solver. Give him high marks for getting my door operating smoothly today.
- Leah Darr
Product:
Knoxville, TN
Very responsive and timely! Came, looked, fixed - all in one day. Impressive. technician was courteous, helpful, knowledgeable.
- Gene Overholt
Knoxville, TN
I called on a Saturday and got a real person,. Awesome! Patrick came right on time and did a great assessment. I needed a new spring and rollers. Installed in no time. Works better than new!
- Gary Walchshauser
Knoxville, TN
Prompt service call. However, tech did not have right color screws on his truck to do the job. He said normally the install trucks carried all colors to match. Have not heard anything back!
- Beverly Lynch
Loudon, TN
Excellent service and fast response on a Saturday.. wonderful technician, Patrick, honest and friendly. Seemed very confident in what he was doing. Would highly recommend them to anyone needing garage door service.
- Pat Arp
Loudon, TN
Excellent, professional service by Alex Damon this morning! 9-11 appt and he arrived early! Broken spring and I decided on the "overhaul" which includes a 5 year warranty. Also, "Jessica", when I called last night was very courteous and efficient.
- Martha Riggleman
Loudon, TN
I was very impressed with the quick service and the very courteous and helpful service representative James. I really like our extremely quiet garage door opener with an outside keypad opener that will be very convenient when going out for walks...will not need to carry the remote. I’m giving serious thought to ordering another one for our second garage door.
- Joanne Ambs
Product:
Technician: James W
Knoxville, TN
Josh did an excellent job fixing my garage door. Replacing parts and explaining completely what and why he was doing it. He made it a great experience ????
- Barb Wickert
Lenoir City, TN
our repair person Josh was courteous, arrived early (,before the 2 hour window we were given), knowledgeable and did not try to sell us anything we did not need. He repaired the coil spring and cables on the garage. In addition we asked to replace the bearings and rollers which he accomplished within 45 minutes the entire job. I asked about the motor and he stated we were in good shape with the motor. the price I felt was reasonable and we have a life time warranty. I have used precision in the past and received the same excellent service. I would highly recommend and would rate them at the highest level. They did not try to talk me into anything in fact I requested more replaced than they suggested to repair my problem. I would not hesitate to call for future service.
- Gary Lenaghan
Karns, TN
There are so many variations of garage doors. But once we narrowed it down and finally chose our door, we are extremely happy. The only issue we had was after install, the moving parts were not lubricated so the system wasn't as quiet. A call to investigate quickly identified and resolved the problem. Excellent door.
- William Burress
Knoxville, TN
The technician Robert Coleman was very friendly, knowledgeable, professional, and efficient.
- Larry Evans
Product:
Marlow, TN
We had a garage door repair done. The service person was very nice, knew what to do and did a very good job.
- Bobby Neal
,
Josh did a great job in the spring replacement and I will highly recommend precession door to my friends.
- John Williams
Knoxville, TN
Good job!!
- Sue Wager
Knoxville, TN
My service person, Patrick, was prompt and able to diagnose and fix my problem. Patrick was a pleasure to work with.
- Stephen Richardson
Loudon, TN
Five stars : Cannot say anymore then that
- Frank Flannelly
Product:
Technician: James W
Loudon, TN
Josh was the person that installed my garage door opener originally. He did a good job lubricating the hinges and the spring. He adjusted the downward pressure on closing. He is an excellent worker and his knowledge of the product is really good. I would recommend Precision Garage door to anyone.
- David Yeoman
Knoxville, TN
Nick was great, he explained everything and did a great job. We love our new garage doors.
- Blake/kathy Cleveland
Product:
Knoxville, TN
Robert was very professional and immediately spotted the source of our garage door problem—broken hinges. Robert took the time to explain the problem and also showed how we could perform simple maintenance on our garage door system to keep it functioning. Robert is friendly, helpful, and knowledgeable. He maintained social distancing and wore a mask during his service—necessary during this Coronavirus period.
- John Holbrook
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
This is the 2nd time I’ve used Precision. Both times I was very pleased and their prompt time and great service. I highly recommend them to my friends. I will use them again in the future whenever I need.
- Misty Albright