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Precision Garage Door of Knoxvillehas received 3807 reviews, averaging 4.93 Stars:
Knoxville, TN
Loudon, TN
Quick and honest service.
- Ronald Dunphy
Knoxville, TN
This is our 2nd motor replaced and I've been nothing but impressed with your company. Thanks so much!
- LISA COLE
Product:
Friendsville, TN
Ad in yellow pages indicated 24/7 response time to calls for garage door help which prompted me to call this company. Add also stated that one would get to speak with a "real, live" person rather than a recording. Was impressed with the immediacy with which my call was handled resulting in same day service by a truly professional and technically competent service person who introduced himself as Caleb. He provided me with information about our garage door's repair needs that allowed me to make informed decisions about how to proceed and will, in the end, have saved me a bit of money I would otherwise have had to spend. As a new customer my experience with Precision Door Service has thus far been excellent, a fact I will be most willing to share with others looking for a top quality company. Signed: Dick from Friendsville
- Richard Dalhaus
Product:
Knoxville, TN
I am 100% satisfied with Patrick's performance as a technician/salesman. He is very knowledgeable and patient,and answered all my questions.As a result of this dealing , I purchased a steel door from Precision to installed this week.
- Kow Liao
Knoxville, TN
They did call back and refuse to go down on the price. He said he was management. I refused to pay the $215 after being quoted $65. I was not pleasant on the phone. Later, he called my husband and said he was sending the check back . I will in return send a check for $65. just like the agreement. Thank you for finally realizing that your quote is your quote and you can't do people that way.
- Kathy Edwards
The total amount of $215.00 was returned to the customer. We apologize that you were not completely satisfied.
Knoxville, TN
Great service made excellent by doing it so quickly! New to Knoxville and will definitely refer anyone to Precision!
- Joel & kelli Lewis
Product:
Knoxville, TN
I had Kevin install a brand new garage door. The job is done very nicely and I cannot be more satisfied! Will use Precision service again and definitely will recommend Precision to friends!
- Li Gao
Product:
Knoxville, TN
Are doors are awesome our installers were awesome. What a great choice to go with Precision.
- Michael Wall
Product:
Knoxville, TN
I would highly recommend using Precision Garage Door Service. The vehicle was marked, the technician wearing a uniform was prompt, knowledgeable, patient, and most important pleasant. I felt safe in his company and in his expertise. My garage door needed new springs and freeway bearings, the items have a three-year warranty. For me, finances are a concern when unexpected repairs are needed; I believe the company treated me well. In addition, I would add I have had my door for many years, and have had service in the past, and yet the technician Thomas W. was the first to inform me of various things I needed to know about my door and its function. The customer service I received was excellent, my space was cleaned of all debris prior to him leaving, and my door is working better than before it broke.
- Sharon Bilello
Loudon, TN
QUICK AND HONEST SERVICE.
- Ronald Dunphy
Knoxville, TN
Thank you so much! Patrick was very professional and informative. I look forward to future work with you all. I highly recommend your company.
- Gary Petko
Maryville, TN
You ad in the yellow pages was the first one I saw and i'm glad that it was. I called ur office, spoke with Alison,& arranged a visit by ur technician Thomas.He said that the door was fixable & could be done in an hour. He was true to his word.In 55 minutes the door was good as new & he was on his way. He represents ur company personally & professionally.
- Norman Miller
Knoxville, TN
Thank you so much for your prompt response. However I did get someone to fix the door yesterday and I'm happy with the work. Kevin was very NICE and informative and thank you for not charging me a service call.
- Rita Giles
Knoxville, TN
Every time I have had contact with Precision Door, my experience has been better than great! The people are knowledgeable, courteous, and competent. They have always checked everything over and given me advise of what the next issue might be and tried to do the jab without inflating cost and work. I would recommend them to anyone!
- Seth Mintz
Maryville, TN
Prcision was at my house 30 minutes after I called with a garage door emergency. My technian helped me find the most economical solution for my problem. He fixed everything quickly, cleanly and showed me exactly what he had donee. Great job.
- Jeff Hawkins
Knoxville, TN
We had the door installed about a year ago and were happy with them, until the large door would not stay down around 8:30 Monday night. Your company sent out a tech that fixed the problem for free. Then on Friday afternoon, I think it was Patrick, came over and redid some of the things on both doors that he said needed to be changed. Again we had lifetime warrenty and there was no charge. Wow the doors are now almost silent, and we are so happy we chose Precision Door. We will tell our friends.
- Alex Ruth
Knoxville, TN
My daughter and her family had their door changed out to Precision door, top of the line. We were very impressed with the silent door and the great seal at the bottom for stopping outside air and water. We had our two doors changed out by Precision about a year later, when we were so impressed with their purchase.
- Alex Ruth
Oak Ridge, TN
Thomas was great and explained everything that was wrong with my Door. Thomas is a credit to your business. Thank you Michael Swigert
- Michael and Carrie Swigert
Product:
Oak Ridge, TN
Thank you for great service! Patrick got our door running smoothly and advised of some potential safety upgrades. He was professional, friendly and knowledgeable about what was causing our door to malfunction. I received same day service and he had all the parts with him which were necessary for the repair. Thanks again for a job well done!
- Melissa Chandler
Knoxville, TN
I am going to reccomend Precision to all my friends. Patrick our technician was very well skilled and prompt to take care of the job. Very polite and just a joy to be around. You don't get that much these days in customer service. Thx Patrick and Precision!!
- Brian Garner
Maryville, TN
We called for an estimate to fix a mess we have with doors that were replaced improperly when we first moved into our house. We limped along as long as we could will poorly working framework until one of the doors failed. Caleb was great looking at what we have and giving us a couple options on what we can do fix our problems. Very professional!!
- Michele Brown
Oak Ridge, TN
Kevin was very curious and professional from the minute he walked in the door to when he left. He took the time to do a thorough inspection and explained in detail his findings. When given the choice of 3 different plans of repair, I explained to him that we had recently had some expensive car repairs and would like to go with the least expensive repair. He said he understood and I didn't feel any pressure to purchase the more expensive alternatives. Door works great now!
- Steve Stansfield
Product:
Madisonville, TN
Job was done professionally. The technician addressed all my concerns and questions. The job was done neatly and quickly. Overall a very good experience.
- Gary Powers
Knoxville, TN
Excellent service. Very professional. Great response.
- Josh Duquette
Knoxville, TN
Very pleased with the technicians who came to deal with our door problem and install our new QUIET door. Thank you.
- Jack Ellison
Product:
Marlow, TN
Dio did an excellent job installing my garage door. Good product and service.
- Mike Redmond
Product:
Powell, TN
The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.
- TINA STAGGS
Powell, TN
The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.
- TINA STAGGS
Knoxville, TN
When Precision pulled up there was no doubt who it was. I greeted Kevin & he immediatley found a bad bearing in our opener. He gave me a quote to repair the existing opener & told me he could install a new, more quiet motor for a few hundred $$ more. Naturally a new one was installed with a wireless keypad, of which I didn't have prior to his visit. Very professional. Keep up the great work. I have your number on each door as a reminder of the best of the best!!
- Morris Smith
Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Your company was able to send a repairman, give me an estimate, and finish the needed repairs all in the same day. The repairs were reasonable and Patrick, the technician made sure I understood what repairs were needed and why before we agreed on the job. I am very happy with the job and will definitely use Precision again in the future. Thank you
- Susan Warden