Garage Door Repair in Knoxville - Page 122

Sonny Greeson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had issues with my garage door on a Saturday. I went on line and found Precision Door Service which offered 24/7 service. I was also impressed with their web site. I was told that Patrick would be my technician and the time lines that he would be at my house. Patrick showed up on time as promised and gave me a courtesy call before he arrived. I found Patrick to be very knowledgeable and professional. He gave me a price on rebuilding the door which he could do while he was there. I asked Patrick to give a price on replacing the door and the opener and since I had issues with my door and opener before, so I decided to replace the door and opener. Patrick made a call to his office and made arrangements to have the work done on Monday. And as promised Charles and Dylan showed up on time as promised and with a courtesy call before arriving. The installation was fast and seamless. Charles showed me where to lubricate my door every 6 months for preventive maintenance. I'm very much pleased with the price as I found to be very competitive. The service was awesome and exceeded my expectation. Precision door is all about Customer Service and Professionalism. I give them a 5 star and will recommend to my family and friends.

Phil Portera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service tech was on time, courteous, efficient and very capable. Thank you.

Jim Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was very professional and prompt. I appreciated his overall level of service. I would use Precision the next time I need service.

Joe Hurley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was Thomas Wright, who was prompt, knowledgeable, and completed the repair well. Unexpected repairs like this are never fun, but Precision made it as painless as possible. We would recommend Precision in the future.

Richard Fischer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Being 2 days to Christmas Eve, I appreciate same day service. Patrick was quick and professional. He showed me the other items that needed servicing, but this unexpected expense at Christmas kept me from authorizing those. At least now I know they will need to be dealt with later. One warning: When I asked for a quote on the phone, I was given a price. It was comparable, so I didn't call elsewhere. When the tech told me the price, it was $75 more. On the phone she didn't give me the total with the service charge. Make sure you get the total price before agreeing to the appointment. Saves conflict later.

Robert Dakin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick called and gave me the time he would arrive to do the work. He showed up on time, did an inspection of the door and all parts and gave me recommended service suggestions. The contracted work was finished in a no time at all and is working great.

Gloria Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. The technician was extremely professional and very knowledgeable. Thanks for the great service!

Bob Barlow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick is a great asset to Precision Door Co. I will never use any one else. He took care of my problem with ease.

Arthur Flint

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young lady that took my service call was very polite as well as very professional. The service man called before he came to let me know he had received my call for help and would be responding within 1/2 hour. Upon his arrival Luis introduced himself and trouble shot the problem. He also discussed with me the available insulation kit and I decided to get it installed. During the time he was here he was the most professional service man I have ever had in my home. He was polite to a fault and very knowledgeable of our system. I look forward to his return visit tomorrow to install the insulation kit.

Gary Mullins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the time it took to come and fix the door! The service man was very polite and very professional! I would not hesitate to recommend your company to a friend. I also liked the email before the arrival and pictures of the serviceman. That is very important when you have people coming to your home! Thank you!

Jim Chatham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome customer service. You guys are the best. Jodi was very helpful in getting the service set up. Charles and Dylan made quick work out of the garage door change and new motor installation. Thank you, wish more companies valued the customer!

Bob Calloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars I called for service on a Saturday morning at 7:30. James was here at 10:30 and gone at 11:45. He was very clear in explaining my options and the cost of repair. He went about his work efficiently and quietly, and I now have a garage door that operates smoothly. I will certainly recommend Precision Door to anyone needing service on their garage doors.

Larry Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, easy, and satisfactory service.

Paul Tubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician called and arrived 30-minutes early. He conducted the multi-point inspection and explained the pros and cons of purchasing items of which I was unaware could be problematic. He worked efficiently and safely, demonstrating his expert knowledge of the proper way to make the repairs.

Maria Luellen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis was Great! Very efficient, knowledgeable, and friendly.... he gets a 5 in all categories!

John Messamore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

1ST CLASS ALL THE WAY!

Monica Travis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replaced remotes & serviced doors - 5 star service. Very professional!

Roy Piciacchia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick's knowledge and expertise was fantastic! As a retired Mfg consultant for over 40 years, I can easily recognize when a technician has good skills, knowledge of his or her craft and demonstrates it with great efficiency and enthusiasm! Patrick displayed of these characteristics when he repaired my garage door. He is a great representative of Precision Door Service and should be highly commended for his work ethics. Also, the manner in which Precision performs its services is very professional. The total door inspection and critiques, explanation and follow on action required, is to be commended. I would definitely do business with Precision Door Services again and also recommend them to my friends and neighbors. Great Five Star Job Patrick! Sincerely, F. Roy Piciacchia

Carla Lovorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently became a member of Angie's List and your company was mentioned in a Deal of the Day about the time our garage door needed some attention. From the minute I purchased "The Deal" I knew I'd made a good decision. Jocelyn took my information and answered all the questions I had at that time in a very friendly and professional manner. When I received the confirmation email with a picture and bio of the technician that was coming to service my garage door, I was reassured that I had made a good decision. Oddly enough, Luis still exceeded our expectations. He not only performed the tune-up in a professional manner, he answered all our questions and helped up make some decisions. Thank you again, Luis. Chuck, thanks for sending your best technician to our home.

Alan wallace & leah Cox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis has been here twice. An excellent experience. He - in a moment - diagnosed our problem and the door has never worked more smoothly or quietly. He also was able to install a new door seal and fix a drafty seal. Very professional and polite person. I would recommend this company to anyone. I found them on Angie's list and the comments were overwhelmingly positive. I can see why. Thank You!

Michael Laudermilk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan with Precision Door Company was on time and did an outstanding job on installing our new door opener. He was very professional and installed it in a timely matter. I would use them again. 5 Star.

Bryan Willis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose you guys because I own a motorcycle shop that is located near your location in West Knoxville. I have used Precision before for a spring replacement, and as before I'm very happy with the work. The Tech was quick at diagnosis and equally quick in the repair. He also tightened and lubed all the hardware. The truck was clean and the Tech was very professional. 5 Stars all the way! Keep up the good work, and give that Tech a raise.

Bill Massey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No problem with service person Luis. --- Very polite and friendly and knowledgeable. The problem I had was the lady taking my info did not listen to the problem that needed attention and sent the repairman out and Precision does not repair the type of system that I have and she was told specifically the type and style of door opener that I had.--- Wasted time for me and wasted time for Precision and Luis the tech. Now I need to call someone else and wait again for service!!! I am not real happy at the moment!!!

Jan White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased. Tech showed up on time. Explained what we needed. Repaired the door in short time. He was very neat in appearance and pleasant to talk to. His name was Luis.

Mary Lancaster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressed with emails with information coming my way and the kindness of the technician. Also the timely manner.

Allen F. Laughrun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician (Luis) was on time, professional, friendly and very knowledgeable. I will use Precision for future garage door repairs.

David Erickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.

Albert Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

***** James was very professional and efficient .Explained all work that was done and what parts were replaced. Great work! Al Stone

Douglas Dickerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was on time and professional. Did job in the time he said. Garage door is now working great.

Kenneth Christensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient workman. They finished installing two garage doors in less time than I expected. Pleasant personalities, both of them. Good product besides. Ken Christensen