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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3733 reviews, averaging 4.93 Stars:
Oak Ridge, TN
Product:
Knoxville, TN
great and prompt service. Called this morning -- someone was out in no time at all.
- Jared & hannah Lee
Product:
Knoxville, TN
Called this morning and was able to get someone out to program a new remote -- selling house and this was a requirement of the contract. Thanks for the speedy and efficient service. Bob W.
- Jared & hannah Lee
Product:
Knoxville, TN
The technician was knowledgeable, respectful and quick. Explained the problem and options to resolve the issue well.
- Michael and Mary Blakley
Product:
Oak Ridge, TN
Great, fast service! Dio knew what to do and diagnosed the problems immediately. Have used another company recently, but will use Precision from now on.
- Greg Tolliver
Product:
Knoxville, TN
We have not done business with Precision until now, nor had we heard of your company. It turns out our garage door needed repair work instead of resolving one problem. What I appreciate the most was Luis' professionalism from the time he arrived until his work was completed. He showed and explained to me what was happening, what needed to be done, and what my options were. Because of the excellent service we received and the outcome of Luis' repair work, which was great work,I will indeed call on your company for future repair work and will gladly refer future customers to you. Thank you Precision and Luis.
- Theressa Ezell
Product:
New Market, TN
Same day service was exceptional. Patrick arrived on time and was very professional. 30 year old door works like new!
- Jim Moody
Knoxville, TN
GREAT SERVICE, DIDN'T TAKE MORE THAN 2 HRS. I HAVE RECEIVED EXCELLENT EXPLANATION ABOUT PROBLEM WITH MY GARAGE DOOR. AFTER THE SERVICE NOW THE DOOR IS WORKING FINE, SMOOTH AND I AM REALLY HAPPY. PATRICK IS VERY PROFESSIONAL ALWAYS GAVE ME DIFFERENT OPTIONS AND DEEP EXPLANATION ABOUT THE SERVICE TO PROVIDE. I WOULD LIKE TO RECOMMEND THIS COMPANY. THANK YOU.
- Carlos Ramos
Maryville, TN
I had had them before and was satisfied then...plus I needed someone on Saturday afternoon. They came when promised and completed the work quickly. I will use them again!
- Dorothy Shultz
Maryville, TN
He was helpful,knowledgeable and did an outstanding job!
- Donald Qualls
Product:
Maryville, TN
Awesome!!! Arrived within an hour of my call. Louis the tech was knowledgeable and efficient!!! Would highly recommend to anyone needing garage door service.
- Drue Schwartz
Product:
Lenoir City, TN
Dio was very professional and very knowledgeable about the product. Will tell all our neighbors.
- Katherine Clark
Oak Ridge, TN
Very pleased with the door overhaul. It is much quieter now. It recently began making a popping noise when opening, and Dio arrived within 2 hours of my call and promptly took care of the problem.
- David Marcum
Sevierville, TN
real good work and a great worker.
- Raymond Wolack
Product:
Knoxville, TN
In addition to being on time, knowledgeable, and professional, what impressed me the most about Patrick was his determination to come up with a solution that was best for me, even if it meant the company might not be making the most money. Concern about a customer's needs over a quick profit is rare. That is the kind of high quality service that insures that I will recommend Precision to others, and that I will be using this company in the future. Thank you.
- Elizabeth Nelson
Oak Ridge, TN
Prompt, efficient and very professional The technician Patrick when out of his way to determine if the doors were still under warrantee and to my delight he saved me $199 from the two coupons I purchased from Angie
- Robert Bennings
Oak Ridge, TN
Luis was terrific. Diagnosed problem and fixed it. Fast and professional.
- Allen Schubert
Knoxville, TN
To the Precision Door Team, With regard to service, knowledge and quality of repair. Patrick called ahead, was on time and finished the work within his estimated time frame. All components and parts were on the truck allowing opener and rail replacement on our double garage door as well as an overhaul of the single door in one call. All costs and component needs were described along with a detailed cost estimate. At the end of the installation, Patrick conducted a complete walk through of the opener, keypad and wall control as well as pairing the unit with a vehicle. He was polite and neat removing all debris from the garage. I give your company and Patrick high marks for customer service. The tablet computer allowed him to look up our last repair from nearly 5 years beforehand. PS - The unit significantly quieter and smoother operating than the old unit.
- Sue Fischer
Knoxville, TN
I chose Precision because of the 24/7. Very, very pleased with a live person answering my call- considerate and knowledgeable. Thomas, our technician, was super professional and extremely helpful!!! Our garage door works much better than it did brand new. TRUST ME! It operates much smoother and quieter than before. I will have Thomas back to do the second door. WELL DONE PRECISION STAFF!!! I will recommend you to everyone.
- Dawn Kienzl
Corryton, TN
I can't give Precision Doors enough stars in this rating. They came the day we called at the time they said they would. Our technician, Dio, was very professional, organized, knowledgable, fast and neat. Thanks so much for the good service!
- Emma Cleveland
Product:
Oak Ridge, TN
I had great service, Dio came over and was able to show me the door I had designed on their website at a great price and was able to apply a $100 coupon I had gotten. I ordered the custom doors as well as new garage door openers that day, and was scheduled for 4 weeks later. had thought about the woodgrain color and was unsure if I picked the right color and wanted to take a look at the showroom. Marianne is such a hard worker, there was an expected snowstorm, but she was going to try to wait for me to come by and look at the showroom samples. Luckily when I went to the showroom, Marianne was still there. Marianne was so wonderful, she showed me many wonderful options and helped me to consider the best color choices. She also gave me samples to take home and make sure I was happy. Marianne really went the extra mile for me and I so appreciate her! There was a price discrepancy, and this company is so honest and has such great integrity that they gave me the price break. They were also on time with the install, even though there was a lot of bad weather and I had changed my mind about the original color and hardware choices. Don and another tech came to do the install. They were fast and did a fabulous job! We have been using the doors daily for over 3 months and love them. My friends and neighbors think they are gorgeous and so quiet! Thank you Precision Garage Door!!!
- Melinda Wang
Product:
Knoxville, TN
fast service clean service great tech 5 stars is not enough
- Kenneth King
Knoxville, TN
New garage door installation. Installers came to my home ahead of scheduled appointment time and had 2 wooden doors replaced with new ones within two hours. Weekend appointments are a major plus as garage door malfunctions seem to occure at the most inoppertune time. Service/installation technicians are very knowledgable and easy to work with.
- Michael Dawley
Product:
Loudon, TN
We received a coupon from Precision in the mail. We called & Precision sent Dio out within two hours. Dio is very knowledgeable & did the repair & installed the new opener in a timely fashion. Great job Dio & Precision.
- Susan Russell
Product:
Marlow, TN
My wife and I were really pleased with the level of service and professionalism Patrick displayed while in our home. He was very thorough with his assessment of our issue and was willing to answer any questions we had during the process. He also came at 8pm at night and worked in freezing cold conditions for about an hour and a half to make sure we were taken care of! Thanks Patrick! We will definitely recommend you to the families in our neighborhood.
- David Smith
Oak Ridge, TN
The Service Technician, DIO, was very professional & explaned the problem(s) & made recommendations. We're very happy with the new garage door opener & garage door parts.
- Beverly Toohey
Powell, TN
I called Precision door and was able to get same day service. I did spend a little extra on my service than expected but was able to get a five year warranty on my garage door. The technician was very personable and knowledgeable of the equipment.
- Nena Mink
Product:
Knoxville, TN
The young man who came out to determine the issue, but did not have the parts was very informative and set up the next days' service. The two gentlemen that came and installed the fix were very helpful, resourceful and completed the project quickly. My daughter's garage door never worked or sounded so good. Thank you for their timely service and personalized service.
- Kandi Hollenbach
Maryville, TN
While my mother was out of town, my husband and I went by to check on her house. While we were there, her garage door would not work. We looked in the yellow pages and saw that Precision was on call on Sundays. Patrick was the technician and he got there very quickly. He was very professional, worked very quickly and made some very good recommendations. When she returned home, she was very pleased with the work that had been done. Now my husband and I need a new garage door and the first person we thought of was Patrick at Precision. He came out on the day and time we requested and was again very kind and professional. We feel like he is very honest and will do what he can to get us the best quality door at a very fair price.
- Roger Byerley
Knoxville, TN
Quick and efficient!
- Brian & diana Stephens
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.
- John Lanphear