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James W's Bio:
I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Marlow, TN
Corryton, TN
James was awesome. Very prompt response when our pulley spring broke and the door was unable to close. Installed on the spot and was very descriptive in what the problems were.
- Amanda Oglesby
Knoxville, TN
I called at 3:00pm and the door was fixed by 5:00pm!! That is amazing service! They didn’t try to pressure me into spending more than needed!
- Jacquelyn Mcghee
Knoxville, TN
Defintely 5 stars! Couldn't be more satisfied with the service I received from Precision Door. And your employee, James, deserves a bonus for the fine work he did. Everyone should call Precision!
- Sharon Howell
Knoxville, TN
After our garage door spring broke I called the company who installed it. It was 330 on Friday and they didn’t want to do it and hung up on me. I called Precision and they came almost immediately. James diagnosed the problems and repaired everything in about an hour. I will never call anyone else for garage door service!
- Diane West
Loudon, TN
I was appreciative of the immediate response to my request. The door had several problems, apparently, which needed attention. I was surprised at the cost! James, my repairmen explained the problems clearly and repaired the door in a short amount of time.
- Mary Myhre
Knoxville, TN
Awesome. Very professional, knew the problem right a way. Not pushy for us to buy anything, we listened to his analysis of the problem, asked questions and decided on what we wanted him to do. Very reasonable price for the repair/replacement. Highly recommend to all.
- Debra Doyle
Maryville, TN
5 stars
- Carroll Huffine
Claxton, TN
Repairman showed up on time. Immediately remarked age of garage door. I had read reviews complaining of attempts to up sell extra work, so I was prepared for this tactic. Before he replaced the springs he stated I need new everything for several more hundred dollars. I declined the extras, then he stated no warranty. I needed my garage door repaired, not overhauled so I had springs replaced as I ordered. I would think your company would stand behind work and products installed, but on my invoice it states no warranty. Too bad....I would not call your company again.
- A.j Toups
Louisville, TN
Prompt,Polite,knowledgeable. Will definitely refer friends to this company.
- Ron Fish
Knoxville, TN
Received quick and excellent service. Technician was very proficient and courteous. Will definitely call on Precision in the future for all my garage door needs.
- Dixie Bopp
Louisville, TN
Technician's name was James.Service was on time reasonably priced and excellent.Would definitely recommend.
- Mark Renfro
Madisonville, TN
James called before arriving and then arrived on time. Fixed my problem quickly and was extremely professional. Provided me with useful information about my garage doors. Will definitely use Precision again.
- David Rice
Chestnut Hill, TN
I purchased a new garage door and opener to be installed. Disaster installation as installer cut my alarm system plug off of it's cord and threw it away and shoved the cord up into the ceiling of the garage. I found out a couple of days later when the alarm battery backup went dead. When the alarm company came we discovered the problem. I will still give the company a good rating since they did fix the situation and apologized. I would not hold a company responsible for every act that an employee makes as I am confident that they will take care of that problem too. Overall, I do have and excellent product that works well and was fairly priced.
- Jeanne Bohrer
Knoxville, TN
Was very pleased with the service. The technician was patient and explained everything he was going to do. Would use him and your business again, but Hopefully not!
- Cele Yager
,
James did a very professional job. He was very courteous the entire time here. He also pointed out additional things that needed to be replaced and those that didn’t. If I ever need more work done on the garage door I will request James.
- Ed Wojkowski
Knoxville, TN
I am pleased with the exceptional service on my ancient (1973 model) garage door by James, who replaced the broken spring and some other parts that were failing because of age. He was prompt and courteous. The door is now working perfectly . . . and quietly, too.
- Sally Guthrie
Knoxville, TN
We contacted Precision and they immediately responded to our needs. They sent a service man to our home who was very knowledgeable and intelligent. In fact, he knew exactly what he was doing and performed his repairs professionally with absolute perfection. Additionally, my garage door is more than 20 years old and it now runs like new thanks to him. I thank Precision and their repair man with a FIVE STAR RATING!
- Sue
Knoxville, TN
My garage door would not open. The switch had to be replaced and I purchased a new remote. James was excellent in determining the problem and expediting the solution. I highly recommend this company.
- Loyce
Maryville, TN
Arrived within a few hours of my call and done in about an hour. Really appreciate availability on a Saturday. Technician was neat and clean as well as courteous. I will use again if needed.
- Ed Young
Knoxville, TN
The service was great! I am pleased with everything!
- Rob Hobeika
Knoxville, TN
Very prompt courteous and knowledgeable
- Eugene Smith
Maryville, TN
Called us to let us know when he would be at our house. Did execellent work and was very freely and personal.
- Dale Freeman
Knoxville, TN
James was great! He arrived right on time, diagnosed the problem and explained both the problem and the options. A replacement spring system was installed in less than an hour and now the door works perfectly. Excellent service and I will surely recommend it to others. thanks so much!! 5 stars for sure.
- Bill Black
Knoxville, TN
James arrived early and quickly replaced the entire spring mechanism. Very pleased with the service. Cannot comment on the price, our desire for the prompt repair we received was paramount.
- Eric Nicholls
Knoxville, TN
James showed up on time and repaired my garage door within an hour. He was professional and answered all my questions regarding maintenance of garage doors since this is the first time we have had one. Thank you Precision Door
- Chris Christensen
Knoxville, TN
I am a repeat customer. James Wells came early and a great repair job promptly !
- Charles Sudduth
Knoxville, TN
James was very helpful and informative! I very much appreciated his seeing to my service call immediately, and will highly recommend Precision Garage Door services. Thank you! Perfect 5 star service!
- Carmine Schulze
Knoxville, TN
JAMES WAS EXCELLENT AND VERY HELPFUL NEVERTHELESS AFTER HAVING USED YOU BEFORE AND RECOMENDED YOU TO MY NEIGHBORS I WILL NOT BE USING YOU IN THE FUTURE AND ADVISING MY NEIGHBORS NOT TO EITHER AFTER BEING CHARGED 1000 DOLLARS TO REPLACE 2 SPRINGS AND TWO THE CABLES I MENTIONED TO ONE OF MY NEIGHBORS OF WHAT I THOUGHT WAS A RIP OFF,AND HE HAD ANOTHER COMPANY CALL ME THE DIFFERNCE IN THE PRICE FOR THE SAME WORK WAS INCREDIBLE I HOPE TAKING ME WAS WORTH THE CUSTOMERS YOU ARE LOSING
- Leo Cadelo
Knoxville, TN
Quality service.
- Jack Sherrod
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
My garage was 10 years old, and was in bad need of repair. My serviceman, James was very prompt (early really) and very friendly, putting me at ease. He assessed the problems very quickly and offered me a range of choices. I chose to keep the door but he replaced all the moving parts and fixed my opener also better than it was before the problem. In the end, even though it was 7pm, he helped me move my car so I could jump it, saving me a huge headache. Great service and a really great experience! Thanks so much for putting my mind at ease.
- Sally Avery