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James W's Bio:
I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Heiskell, TN
Vonore, TN
I called and service tech arrived in less than 45 mins. He replaced parts on the broken door and the other door before it breaks. He also found a problem that could cause a future problem. I would highly recommend this company.
- Marcia Schwieterman
Louisville, TN
Our door was a mess even though it was only 3 years old! When James arrived he explained what the problem was and what he was going to do to fix it and upgrade the door to where it should have been with the original installer. It only took him about 1 hr. to fix and it’s working great! Highly recommend Precision!!
- Richard Kildow
Knoxville, TN
Recommended by a friend. Reviewed website and comments by customers. Technician was extremely polite and helpful. Springs, rollers, etc. installed. My garage door is so very quiet now and actually stops when it is supposed to! Thank you for your prompt, courteous, service.
- Joyce Donahue
Marlow, TN
My garage was 10 years old, and was in bad need of repair. My serviceman, James was very prompt (early really) and very friendly, putting me at ease. He assessed the problems very quickly and offered me a range of choices. I chose to keep the door but he replaced all the moving parts and fixed my opener also better than it was before the problem. In the end, even though it was 7pm, he helped me move my car so I could jump it, saving me a huge headache. Great service and a really great experience! Thanks so much for putting my mind at ease.
- Sally Avery
Corryton, TN
James was awesome. Very prompt response when our pulley spring broke and the door was unable to close. Installed on the spot and was very descriptive in what the problems were.
- Amanda Oglesby
Knoxville, TN
I called at 3:00pm and the door was fixed by 5:00pm!! That is amazing service! They didn’t try to pressure me into spending more than needed!
- Jacquelyn Mcghee
Knoxville, TN
Defintely 5 stars! Couldn't be more satisfied with the service I received from Precision Door. And your employee, James, deserves a bonus for the fine work he did. Everyone should call Precision!
- Sharon Howell
Knoxville, TN
After our garage door spring broke I called the company who installed it. It was 330 on Friday and they didn’t want to do it and hung up on me. I called Precision and they came almost immediately. James diagnosed the problems and repaired everything in about an hour. I will never call anyone else for garage door service!
- Diane West
Loudon, TN
I was appreciative of the immediate response to my request. The door had several problems, apparently, which needed attention. I was surprised at the cost! James, my repairmen explained the problems clearly and repaired the door in a short amount of time.
- Mary Myhre
Knoxville, TN
Awesome. Very professional, knew the problem right a way. Not pushy for us to buy anything, we listened to his analysis of the problem, asked questions and decided on what we wanted him to do. Very reasonable price for the repair/replacement. Highly recommend to all.
- Debra Doyle
Maryville, TN
5 stars
- Carroll Huffine
Claxton, TN
Repairman showed up on time. Immediately remarked age of garage door. I had read reviews complaining of attempts to up sell extra work, so I was prepared for this tactic. Before he replaced the springs he stated I need new everything for several more hundred dollars. I declined the extras, then he stated no warranty. I needed my garage door repaired, not overhauled so I had springs replaced as I ordered. I would think your company would stand behind work and products installed, but on my invoice it states no warranty. Too bad....I would not call your company again.
- A.j Toups
Louisville, TN
Prompt,Polite,knowledgeable. Will definitely refer friends to this company.
- Ron Fish
Knoxville, TN
Received quick and excellent service. Technician was very proficient and courteous. Will definitely call on Precision in the future for all my garage door needs.
- Dixie Bopp
Louisville, TN
Technician's name was James.Service was on time reasonably priced and excellent.Would definitely recommend.
- Mark Renfro
Madisonville, TN
James called before arriving and then arrived on time. Fixed my problem quickly and was extremely professional. Provided me with useful information about my garage doors. Will definitely use Precision again.
- David Rice
Chestnut Hill, TN
I purchased a new garage door and opener to be installed. Disaster installation as installer cut my alarm system plug off of it's cord and threw it away and shoved the cord up into the ceiling of the garage. I found out a couple of days later when the alarm battery backup went dead. When the alarm company came we discovered the problem. I will still give the company a good rating since they did fix the situation and apologized. I would not hold a company responsible for every act that an employee makes as I am confident that they will take care of that problem too. Overall, I do have and excellent product that works well and was fairly priced.
- Jeanne Bohrer
Knoxville, TN
Was very pleased with the service. The technician was patient and explained everything he was going to do. Would use him and your business again, but Hopefully not!
- Cele Yager
,
James did a very professional job. He was very courteous the entire time here. He also pointed out additional things that needed to be replaced and those that didn’t. If I ever need more work done on the garage door I will request James.
- Ed Wojkowski
Knoxville, TN
I am pleased with the exceptional service on my ancient (1973 model) garage door by James, who replaced the broken spring and some other parts that were failing because of age. He was prompt and courteous. The door is now working perfectly . . . and quietly, too.
- Sally Guthrie
Knoxville, TN
We contacted Precision and they immediately responded to our needs. They sent a service man to our home who was very knowledgeable and intelligent. In fact, he knew exactly what he was doing and performed his repairs professionally with absolute perfection. Additionally, my garage door is more than 20 years old and it now runs like new thanks to him. I thank Precision and their repair man with a FIVE STAR RATING!
- Sue
Knoxville, TN
My garage door would not open. The switch had to be replaced and I purchased a new remote. James was excellent in determining the problem and expediting the solution. I highly recommend this company.
- Loyce
Maryville, TN
Arrived within a few hours of my call and done in about an hour. Really appreciate availability on a Saturday. Technician was neat and clean as well as courteous. I will use again if needed.
- Ed Young
Knoxville, TN
The service was great! I am pleased with everything!
- Rob Hobeika
Knoxville, TN
Very prompt courteous and knowledgeable
- Eugene Smith
Maryville, TN
Called us to let us know when he would be at our house. Did execellent work and was very freely and personal.
- Dale Freeman
Knoxville, TN
James was great! He arrived right on time, diagnosed the problem and explained both the problem and the options. A replacement spring system was installed in less than an hour and now the door works perfectly. Excellent service and I will surely recommend it to others. thanks so much!! 5 stars for sure.
- Bill Black
Knoxville, TN
James arrived early and quickly replaced the entire spring mechanism. Very pleased with the service. Cannot comment on the price, our desire for the prompt repair we received was paramount.
- Eric Nicholls
Knoxville, TN
James showed up on time and repaired my garage door within an hour. He was professional and answered all my questions regarding maintenance of garage doors since this is the first time we have had one. Thank you Precision Door
- Chris Christensen
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Thanks for really quick service and a nice gentleman came and fixed our door, which was installed incorrectly from the beginning. We appreciate courteous service when needed. We looked on computer to find a good company, we found one that is dependable. Thanks Precision Door Service. James T Lindsay
- James Lindsay