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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3933 reviews, averaging 4.93 Stars:
Oak Ridge, TN
Knoxville, TN
Extremely prompt, professional, and amazing service.
- Alan Cottrell
Knoxville, TN
Precision door was great to work with.They fixed my door very promptly and for a reasonable price.The two man crew was very professional and knew what they were doing.Iwould certainly recommend them to anyone with door issues . Ken Bowling
- Ken Bowling
Knoxville, TN
James was amazing. He quickly diagnosed the problem with our garage and had it fixed in an hour. He was very knowledgeable and gave me tips on proper car to help extend the life of the garage. I will gladly be using them again in the future.
- Bryce Blanchard
Loudon, TN
Though Precision couldn't help us because of our particular door, Tommy, our estimator, was thoroughly professional. He explained to us why Precision couldn't help and recommended next steps. I strongly recommend using/trying Precision!
- Rafael Pubillones
Maryville, TN
Was very impressed with the response time and the advice given by Josh, the technician. I called the office to try and set up an appointment for someone to advise me on replacing the bottom seal of the garage door. The technician actually came out the same day. He was friendly, knowledgeable, gave good advice and answered all my questions.
- Ed
Sevierville, TN
The technician James was very good and explained all my options for the repair. There was no pressure to do more than I desired. He answered all my questions in regards to possibly replacing the door.
- John Jabaley
Lenoir City, TN
Prompt, efficient, reasonable. Everything anyone could want in a transaction. I didn’t plan on having a garage door problem, but things happen. I didn’t plan on spending any money to repair a garage door problem, but things happen. I want in and out of my garage. James did a good job, knew what he was doing.
- Eric Overmire
Karns, TN
Service tech arrived on schedule. Really nice guy. Completed work very quickly. Gave extra tips about keeping garage door mechanism in good operating condition. Couldn't be happier with the service we reciever.
- Tony White
Product:
Loudon, TN
My garage door spring broke about 4 pm on a Monday. I had a friend who said I should call Precision Door, as they did a good job for him a few weeks ago. To my surprise when I called, the person told me that a technician could be there between 6 and 8 pm that day. I was really shocked when I heard that and told her to schedule the visit. The Technician(James)came about 1 hour later, went over the whole issue with me and repaired the door so it will be in excellent shape for years to come. The service that this company offers is second to none!
- George Fanno
Knoxville, TN
Your servicemen are always friendly and on time. They do good work quickly and professionally.
- Jack Howard
Lenoir City, TN
Very prompt service. Technician was very professional and explained what needed to be done and the cost before beginning anything. Would definitely recommend this fine company to anyone needing garage door work.
- Marybeth Hollomon
Karns, TN
Quality workmanship. Patrick was very informative and professional. I would highly recommend these folks.
- Daniel Pelfrey
Eagleton Village, TN
Patrick called before he arrived and was on time. He was very polite and answered all my questions. The motor was bad and had to be replaced.There was no mess when he left. The door was repaired before he left. This did not require another appointment. He had all the parts with him. Would recommend Precision Garage Doors and will use them again.
- Sherry Vinsant
Loudon, TN
Precision Door was at my door within 30 minutes of my call. Other companies I called was a minimum of 2 days before they could offer service. The broken spring and components were replaced and the door operational within 45 minutes of the arrival of the service man. Extremely polite and courteous. I cannot praise Precision Door enough for their service. Would recommend them very highly.
- Frank Cosens
Knoxville, TN
With my garage door stuck 2 feet from the ground, I called Precision. Alex came a bit early from the appointed time! He fixed the problem immediately. He then inspected the door and called things to my attention..sagging, noise, slow operation. I had noticed these without realizing it was a sign of wear. I asked about parts. He had them and my door works quickly, quietly and better than when new. Very satisfied customer.
- Glendora Clapp
Product:
Maryville, TN
Excellent service from Patrick. He was very knowledgeable and courteous. He answered all my questions and the installation went without a hitch. I highly recommend Precision Door Service.
- Gordon Tarwater
Knoxville, TN
Very professional and on time
- Jess Enochs
Product:
Karns, TN
As alway service is prompt even when the call is last minute on a Saturday. From the time I called for help until James got here it was about an hour. He had the door fixed and working an hour after that! Thank you for always showing up when customers are in need!
- Nicole Wells
Knoxville, TN
Precision provided next day service. My door was working 24 hours after my call. The young man was professional, knowledgeable, & prompt. I think their pricing is good. They are trustworthy. Didn’t try to sell me on a new door, but told me about their sales and resources.
- Glen Cox
Pittman Center, TN
We have been using Precision Door Service for about 4 years. They are great to deal with. Very honest and are always able to handle any problems we are having. They are very professional and their pricing is fair. Would highly recommend them
- Randy Horner
Sevierville, TN
Serviceman was very knowledgeable and courteous and was a excellent representative of your company.
- Nick Perry
Loudon, TN
Even though Thomas was running late, he was very gracious and smiled when he arrived. He explained to me what he found and what work was needed. He not only replaced the broken springs but also replaced the cable, rollers etc. He also mentioned that the opener was in need of replacement and would eventually fail. Just something for me to be watchful for.
- Ken Podgorski
Maryville, TN
I called Precision on a Sunday and was immediately connected to a very courteous and knowledgeable operator. Set up an as appointment for Tuesday and within an hour and a hour and a half had a garage door running like brand new with a new Genie EDO. The technician was awesome, explaining everything right up front and did terrific work. I highly recommend Precision for anyone in need of garage door repair.
- Vince Greco
Product:
Knoxville, TN
We had Precision out to our house about 6 years ago to repair a broken spring. Then we opt for a rebuild on all bearings and everything ran really smooth until the other day. The garage door caught on front bumper of our car and make a terrible racket. I turned it off and opened it manually. I looked at it and told my wife that we needed to have Precision come out and have a look. Tomas Travis came out on Saturday. After inspecting the garage door opener he said it would at least need a new sprocket system. He was going to go out to his truck and see if he had the parts. I quickly thought, that with the opener being 15 years old maybe I should look at a new one. He talked to me about it and it was very easy for me to decide to get a new one. There was absolutely NO high sales pitch. Thomas did a great job explaining everything. Then he VERY professional at doing his job. As you know every project has at least one bump, well our old set up tested Thomas and he looked at it and knew what to do. It wasn't long and everything was finished. I called Precision out because of past experiences and would never hesitate to use them again. I will give glowing remarks to anyone looking to use them. THANK YOU THOMAS AND THE TEAM AT PRECISION. And can you believe it...they even have a REAL person answer the phone..WOW. Fair price, quick & friendly service and great employees
- Fred Coats
Rockwood, TN
They came out quickly and were so polite. I was pleasantly surprised at the cost also. The tech also advised me regarding replacement and service maintenance on the doors.
- Colleen Gregory
Knoxville, TN
This is the second time I have used Precision and they have performed very well both times. I highly recommend them to anyone who needs attention paid to their garage doors! Professional, prompt and easy to do business with.
- Mike Todd
Product:
Oak Ridge, TN
A spring broke on my door, and I called Precision to make an appointment for getting it repaired. Little did I know that they would get there the day it broke and get it fixed so I could get out of my garage. It was very easy dealing with everyone, especially Josh who came to do the repair. I'd recommend Precision to anyone who needs service or a new door or opener.
- Sally Moyer
Knoxville, TN
I have used Precision Door for my garage door needs for 20 years. Technicians are knowledgeable and friendly. They work quickly and I have never had a follow-up problem after they provide service.
- Melinda Basler
Product:
Norris, TN
Excellent service!!!! Prompt arrival. Extremely knowledgable. Very professional. Precision is now my 'Go-to' service provider for any garage door issues.
- Charles
Office: (865) 233-8755
1774 W Lamar Alexander Pkwy
Maryville, TN 37801
I was impressed with the web site and its speedy chat option. The price for a tech visit was less than half of one of their competitors. I was also impressed with the person who fielded my phone call and collected my info. The techs who arrived were very knowledgeable about my 29 yr old garage door system. Sadly, it seems that just loosing the photo sensors means the entire lift system has to be replaced because my Allistar lift is too old to get replacement eyes for. The tech gave me a quick estimate on the spot for a new motor and springs (springs because of a jerry-rigged system due to added door weight). They might have been spared a trip if my info about the age and make of my system had been passed along. They could have just quoted an opener replacement since the techs knew they could not fix the old system. Nevertheless, I was happy to get their opinion and advice. I'll have to think about the $923 replacement cost for the opener.
- Don Barkman