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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3933 reviews, averaging 4.93 Stars:
Oak Ridge, TN
Kingston, TN
We had a broken spring on our garage door. My husband went out to leave for work and the door would not go up. He noticed the right spring was broken. I had been seeing the Precision commercials and I called Precision at about 10am. The lady answering the phone was so polite and helpful and told me they could be out between 5pm and 7pm. This was a Saturday and the same day! Justin called to say he actually could be to our house around 2:30pm. Justin arrived and he was awsome. He assessed our door and found several more issues so we opted for the overhaul. Justin was very courteous and answered my thousand questions with enthusiasm. He was very efficient, kept everything clean as he worked, and explained everything. He completed the entire job with precision! Thank you to Justin and the Precision staff. We are so happy and appreciate their prompt professional service.
- Jackie Miget
Product:
Oak Ridge, TN
Service was fast and professional. Honest attempt was made to repair to no avail. There was no charge for the visit.
- Michael Bradshaw
Knoxville, TN
Josh C, technician, was skilled and knowledgeable with taking care of our garage door issue of the door bouncing up when lowered. The service from Precision Door Co. was expedient and superb!
- Anna Pyle
Knoxville, TN
Have used Precision before with good results. From the initial phone contact to follow-up visits by Justin and Tommy, everyone was courteous, efficient and knowledgeable. I did not have a second thought entrusting them to order and install much-needed and overdue new garage doors and automatic operating systems.
- Betty & alexandra Coleman
Chestnut Hill, TN
Fast, Timely, Service on a Sunday.
- Roy Sanders
Product:
Knoxville, TN
It’s been a long time since I received such a absolute fantastic experience with a service company. The phone receptionist and actual service person were really helpful and very respectful which is very rare these days!
- Bruce Butler
Midtown, TN
I would give it a 10 star if I could ! I called and they showed up within an hour , diagnosed within 5 minutes and then had a couple of different solutions to choose from and had the work finished in about an hour ! Derek Haynie was our technician and he was very professional, friendly and did an excellent job fixing our garage door ! Thank you guys for the excellent service !
- Brandon Alcorn
Knoxville, TN
Professional, friendly, and prompt. Did excellent work!
- Daniel Wolfe
Product:
Chestnut Hill, TN
Previous experience and our technician was everything we expected. Courteous, knowledgeable and quick. Thank you so much.
- Mark Hockenberry
Lenoir City, TN
Michael Hall was an excellent technician! He was knowledgeable and very personable! He has been our technician on a previous repair.
- Judy Collins
Product:
Maryville, TN
Once again prompt service and replacement of the door opener belt drive. Service technician knew what he was doing and did it in a timely manner. Great job all around. Tom Byrd!
- Tom Byrd
Service Provided:
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Technician: Derek H
Knoxville, TN
Precision Door Service was amazing. My brilliant husband tore up our garage door when he got a broom stuck in it which bent it all out of place. My husband then proceeded to try and fix it by doing more damage (wives you know how that is); however, we called Precision Door Service on the fourth of July, and they came right out and fixed it as good as new in just a few minutes. If it weren't for Precision Door Service, we wouldn't have been able to get the garage door open at all which meant that we couldn't get our grill out of the garage, and we were signed up to grill hamburgers for our entire neighborhood for a fourth of July celebration. Thanks Precision Door Service for saving the day and the holiday.
- Elizabeth Kilbourne
Eagleton Village, TN
Michael was polite,professional and methodical when determining what the problem was. Told me the problem and proceeded to fix the door. Communicated with me during the whole process.This was a pleasant experience.
- Stephen Riley
Product:
Knoxville, TN
Michael did an excellent job today. He was professional and courteous. We appreciate you being open and available to come fix our garage even on 4th of July! Thank you, Michael!
- Jeremy Adams
Product:
Maryville, TN
From the moment I called and after the tech was completed I couldn’t say I could be more impressed! The tech was very knowledgeable, listened to my concerns and provided a game plan to get my garage door back to where it should be! Not to mention they came out the same day within 4 hours and had it all fixed the same day! Great experience! If you’re looking for a garage door company quit scrolling and give them a call!!! You won’t be disappointed!
- Cory Crandell
Knoxville, TN
Outstanding service and professional Technicians.
- Myron King
Product:
Kodak, TN
We were sorry to have to call at end of a weekend but when we called we got an answer right away and help came within less than a hour. Very quick to respond and quick to fix the door. Friendly technician Josh was knowledgeable and professional.
- Neva Sadler
Loudon, TN
Patrick did my service install for a new opener. He did a great job and is a good representative for your company.
- Gary Fergestad
Maryville, TN
Technician was polite, on time and thoroughly explained remedy for door repair!
- Joe Styke
Maryville, TN
The garage door opens now and the dogs don't even hear it!
- Joy Rainwater
Service Provided:
Product:
Installer: Thomas T
Knoxville, TN
Prompt, professional service. Tech arrived on time. Worked quickly to resolve issue. Probably not the cheapest, but as with any service co., you get what you pay for. My opinion - there is not a better garage door co. than Precision! Plus a 10 year warranty.
- Fred Newman
Lenoir City, TN
They were able to diagnose the problem quickly and in no time our garage door was back working! They programmed all of our remotes as well! Definitely recommend them!
- Tommy Rhoden
Knoxville, TN
The dispatcher was very courteous, professional, and clear with what to expect. She checked my availability and scheduled a tech right away. My tech, Josh, was very knowledgeable, friendly, and professional. He was done in less than an hour converting my Torquemaster set to Standard Torsion and made sure everything worked well. Excellent experience all around! Precision was recommended to me by a friend and I would not hesitate to do the same!
- Keith Fowkes
Knoxville, TN
Thomas T quickly analyzed the situation and will order the necessary component to resolve the problem and call to reschedule - Most friendly and knowledgable!
- Dave Terwell
Knoxville, TN
I am a 85 year old widow and I have to depend on others when things go wrong in my house. When my garage door would not open my daughter made the arrangement with your company to check out the problem. Of course the problem would happen on a weekend day. She made arranges with your company to fix it. The man came the next day and fixed the problem. I would recommend your company to my friends. Thank you for help! Carolyn Major
- Carolyn Major
Knoxville, TN
Great response and service. Came on a rainy Sunday and fixed everything!
- Paul Nations
Product:
Talbott, TN
Our garage door would not open. It was a Saturday we thought sure we were not going to get it fixed until Monday The technician came out and fixed it at exactly the time they had promised.
- Michael Scoville
Knoxville, TN
They arrived within 2 hours of our call and the technician, Michael, had it fixed within an hour or so. He was very pleasant and polite. We have used them before and plan to continue to use them.
- Robert Nixon
New Market, TN
Derek was very nice and knowledgeable he told me of two different ways I could go parts for one year or parts for 5 years and we choose the 5 years because he explained the difference very clearly, again you have a great experience employee. I recommend your company to anyone. he was in and out, and cleaned up everything.
- Chris Mclain
Office: (865) 233-8755
1774 W Lamar Alexander Pkwy
Maryville, TN 37801
Great service … Tom was our serviceman …a great asset to your company …. Very knowledgeable !
- Pat Lambertz