Garage Door Repair in Knoxville - Page 117

Lori Huie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer services. Techs were helpful programming car HomeLink. Quick and efficient work to replace the garage opener.

Joan Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The door works smoothly and is attractive. The workmen were polite and efficient. About three weeks after installation the door started making noises when operated and moved roughly. A shiny new bolt and nut were found on the garage floor. When called, the workmen reappeared promptly and fixed the problem quickly. I am somewhat aghast that the loss of one bolt could cause such drastic mis-operation. I wonder also why that bolt was not tightened initially.

Hans Vanderveldt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tommy fixed our garage door. He did an excellent job. However I do have two comments. First, he was to send us the warranty for our records. We have not yet received those. Second based on the response (by phone) to our description of the problem, the person gave us an estimate to fix the problem of $175. Yet when Tommy came he indicated that the cost would be about $300.00. We then decided to go to a torsional spring system (based on Tommy's recommendation) and that total cost was $500.00. You can see tha we did have some hesitancy to go ahead with the repair. We will be looking forward to receiving the written warranty.

Clint Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was our technician and he was very knowledgeable and talked in language that I could understand. I would recommend this service, if needed. I had been trying to get a Knoxville company since last week and James arrived within two hours. 5 stars

Marilyn Brandes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast , professional, quality service with a smile! Thank you.

Bill & kat Eldridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle, the original installer did a great job & was very interested in a "satisfied customer." At the time of the install Kyle was training another individual so Kyle worked on one door & the "trainee" worked on the other.....after a few days it became obvious that the opener Kyle had install was flawless, however, we called & asked the he come back & make the other door the same as there were several issues that had been overlooked by the trainee which Kyle corrected ...always very friendly & professional & courteous despite him having to return. Today, Tommy came out to, once again, address an issue that the "trainee" had overlooked..(the bolt that held the support arm to the drive shaft was missing...in truth I could have fixed the problem, but thought since there had been other issues with this particular door it might be prudent to allow a tech to address). Tommy was also courteous. polite, (despite this heat wave) & appreciative for our business.

vicky Haney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the tech. He explained everything to me, the problems and fixed it quickly. Thank you. Vicky Haney

Scott Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Tommy was very efficient and friendly. He was on time, gave me a thorough assessment and repaired the door within his estimated timeframe. He also made sure I did not have any questions. The price was fair for parts and labor. I would definitely recommend Precision to others.

Bernard Ducamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was on time, listened to my story of a stopping-in-mid-cycle door, studied the 17 yr old garage door's behavior, made the necessary and proper adjustments, and installed new rollers. Everything is better now and works. Very satisfied with both the service and the professionalism.

Debbie Heaton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke and I had to wait 2 months to get it fixed due to financial situation. I realized there were other things that I needed fixed but my finances did not permit it. I really felt a lot of pressure to get other things repaired and the quote I received over the phone suddenly went from $225.00 to over $700.00. I was not in a position to do the extra things, I feel it's Ok to assess your repairs, but not ok to pressure people to get it done. I plainly stated when the repairman came that I did not want anything extra done. I felt uncomfortable with the situation. The replacement of my garage door springs was an excellent job and the repairman was very professional and did a good job. Please train your repairmen not to pressure people when they are getting a repair done.

Ron Pevey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe provided our service and was completely professional and straightforward. He listened as I explained our needs, diagnosed a solution, and got us up and running in a single service call. Couldn't ask for better service.

Tim Borg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The telephone receptionist, Christine, was very helpful and asked very specific questions that showed she knows doors! I was pleased that your repairman was NOT cover with tattoos and rings in his nose. (Yes, I am old.) James was very competent, friendly and prompt. He fixed the door twice as fast as I thought it would take. I was thrilled that he could save the original door! After his repairs and tune up, that was the quietest garage door that I've heard operate. My Thanks To All, Tim

Greg Houpt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had broken garage door RH spring. Called Precision and appointment made for 3 hours later. Joe handled service call. He was timely, knowledgeable and very professional. appreciate the personal attention and time Joe took to check the entire garage door system. This is the reason why you use a reputable company - to get the job done properly.

William Lawler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars. Patrick believes in quality workmanship. He takes pride in his work and has a lot of experience. He has a positive attitude. He makes sure you understand your options.

Mike Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I strongly suggest Precision door. They were here on time as scheduled. Thomas was very professional and courteous. No pressure for extra services yet willing to point out needed repairs. Job was done safely. I will be using Precision to replace 18 year old garage door when I can. Price was very reasonable. Workmanship second to none. Use these guys you won't regret it.

Ed Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good job!

Colleen Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the wonderful service I have received with Precision. Today I had a problem solved and James the technician was very prompt, friendly and helpful. Couldn't ask for better. Thank you.

Garry Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great fast service. Called at 8am and service tech was here at 11 am same day. Took Williams almost a month to come last time I needed service and they were very rude and did basically nothing. Tech was professional and courteous. 5 Stars.

Kurt Meltzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars for this company. Our overhead door springs broke on a Sunday, trapping both cars inside. I called, expecting we'd have to wait until at least Monday. Very courteous telephone rep offered to send a technician out same day (Sunday) at no extra cost for weekend service. Within a few hours a technician, Tom, showed up and replaced the springs very efficiently at reasonable cost. Thanks for a job well done. Will use them again.

Allen Millet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thomas arrived about 30 minutes after my call. My problem - the door would not close. He immediately located the problem - a missing bolt. After replacing the missing bolt, he tightened all other bolts, checked complete operation of the system several times. Thomas is an excellent technician and service definitely is a 5+ star rating.

Michael & jill Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars - My door had come of the rails due to a worn out part. I called Percision and they were out the same day to repair it. They called 45 minutes before arriving. The Tech, Tommy, was neatly dressed, professional and very friendly. He had the problem corrected in a very short time. I also asked about door upgrades. Tommy walked me through their options and wrote down the cost of each for me. No pressure at all. Much appreciated and will definately use Percision when we upgrade.

Alan Giles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our repair man James did a great job. Thanks

Dobbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and friendly. Quick repair and thorough explanation of problems. Will definitely use again!

Peter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James is great. He explained everything he was doing and what the problem was. I had to have the springs and cables replaced on my garage door and he removed the old ones and had the new ones installed in just under an hour. He was very courteous and knowledgeable. Thank you!

David Roff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door had bee making noise when open and closing. Then a roller wheel had jumped the track. Thomas came out, accessed the situation, explained the worn wheels, old opener, no safety detector light and incorrect spring for this size door. The previous owner had gone a cheep as possible on many items with this house, why be different with the garage door. I decided to upgrade to a rebuild kit, ie.. rollers, springs cables. Also a new opener with safety light. Only took about 3 hours. very friendly, explained everything. I would gladly use again if the need should arise.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars to Patrick! He was on time, on budget, very tidy and kept me in-the-know during the whole process. I couldn't ask for more.

Linda Halley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was an amazing professional service rep. He called and asked if he could come early! He worked quickly and efficiently. He was so personable and polite I wanted to serve him lunch! He explained what he did and showed me parts as the job progressed. Everything was neat, tidy and working like new when he left. Same day service, too! Nice to know service like this still exists!

David Henry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision to repair a door opener and also a garage door spring. The service has been excellent both times. They show up and do their job in a professional manner. Tommy took the time and answered all my questions regarding purchasing new doors. I would recommend to anyone.

Brian Garner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars!!! Thomas was great did a fantastic job. He understood what needed to be done and was very courteous and I would recommend Precision to any of my friends.

Roger Mcknight

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installers were friendly and professional. The installation was completed in a timely manner.