Lynn Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mechanic Patrick communicated well. Upon initial inspection, he determined unit needed a "control board". The estimate was $300. His next recommendation was a new motor assembly. $600 + additional fees for recommended "stabilizer bar". $87.50. I found a Home Depot "NEW" Champion 1/2 HP assembly available for $218.95 plus tax while he was looking over the system. I give him credit for trying to make the older unit work, BUT, when I told Mechanic Patrick I would pay him for his service call, he said bluntly- You checked online, eh? He said there was a labor charge due for 1/2 hour. He left without returning the system to how he found it. Total charge $72.45 after a $15.00 online coupon the company offers) I will not recommend this company to my neighbors or anyone but DO appreciate their being available during this trying time. However, NOTHING, can excuse the excessive and usury surcharges this mechanic recommended without batting an eye. Subsequently, I found a manufacturer replacement control board for $71.95 and will install it myself and failing that--- I can buy a brand new unit for a fraction of getting a "lifetime warranty" from the company. Patrick was candidly stoic and absolutely insisted on the social distancing required in this chaotic time, to which I respect and honored. But he ought to have returned the system to how he found it and he was clearly unhappy I was NOT going through with paying hundreds of dollars more.

Jim Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was our service tech did an outstanding job today fixing a broken chain on our door. He did not carry Genie parts but took time to make an extra trip to a local Tractor Supply store to pick up a master link part that was compatible with our system and fixed our door. He epitomizes professionalism and expertise. 5 star rating for your company and your technicians !!!!

Keith Bradburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After backing my truck into the garage door that hadn’t completely opened, I called Precision Door Service after reading reviews in Next Door. They are everything the reviews said and more! Punctual, professional and got the job done quickly. Couldn’t be happier with their service!

Linda Gleckler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door just stopped working. The next day, Precision came out and rebuilt my door. It works great. Patrick, the technician, was great at explaining my choices related to the repair. Great service. I would highly recommend this company.

John Propeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was very precise with the repair and the cost upfront I would recommend precision to my neighbors if a problem arises

Marj Worley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were EXTREMELY IMPRESSED with the service we received from Precision Door Service. We called at 7:30 AM and Patrick was at our house in a Precision marked truck by 9 AM. He assessed our door issues, gave us a quoted option of repair (with a 5 year warranty) to be done that day or replacement ( with a 1 year warranty) that would take 3 weeks to be delivered. We chose repair, including reinforcing the 19 year old door. The repair was done in 2 hours!. It's like having a brand new garage door. So quite and smooth running. We chose Precision on the basis of a friend's referral and their 5 star rating on Google. We will not hesitate to refer them whenever we can. They gave us speedy service and piece of mind. (You never realize how important a garage door is until you have one stuck have way down and night is fast approaching. ) THANK YOU Patrick and Precision for making our lives safer and easier.

Melissa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and courteous professionals. The technician rebuilt my garage door after thoroughly explaining to me his findings after the assessment of the problem. I would absolutely use Precision again.

Jacqueline Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was on time, courteous, very knowledgeable and neat. Did door repair in the time frame he said he would. It is fixed and I am pleased with the job. A little pricey but you pay for what you get in most cases and this was one of those cases. Very appreciative of the job well done. Would definitely use again if the need arises. Thanks Patrick

Vicky Haney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice person and helpful

Lola Dewitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was very professional and knowledgeable on our garage door needs. He explained pricing on everything in detail that was needed at the moment and what we were needing in the future. Very much appreciate his honesty. Would highly recommend this company

Neal Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Used them before. Patrick came out right on time and fixed the problem immediately

Stephen Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service was prompt and professionally done. Service person, Patrick, did a fine job.

Kate Brosnan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All the things you want from a service call- Patrick called to give an exact time, was pleasant, and efficient! Also manually opened my broken door to drag my trash and recyclable bins to the street! Looking forward to continuing doing business with Precision when my new door arrives.

Barbara Linford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was wonderful, very helpful and pleasant to talk to and watch him work. I will definitely refer him.

Bill Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Repair Tech (Patrick) did a great job fixing my garage door. It operates smoothly and quietly and I'm completely satisfied. A lot more repairs than listed below were performed.

Shain Arnold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was quick and I was satisfied with the work.

Douglas Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding job as usual. Arrived as they said he would and repaired problems in less then an hour.

Joe Arrowood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service by knowledgeable technician. Cost of service more than expected

Karen Lynn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick Stockton did a great job and was timely. Thank you!

Tim Czencz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Patrick is knowledgeable and cordial. Highly recommended

David Weisenberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had new doors and openers installed. Service was excellent and the product is working as advertised.

Shawn Mcleod

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out last minute to problem solve. I decided to have both openers installed and they had the parts on hand and had both replaced in 1.5 hours. Great service. Would highly recommend

Greg Starks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our lake house garage door operator remotes never worked. We made an appointment for a service call and they called prior to the appointment, showed up on time. All fixed with new remotes and key pad. Thanks!

Patrick Macfadden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Contacted Precision on a Saturday night and they scheduled an early appointment that Monday. Patrick arrived on time and repaired my door in an hour. Excellent job and service, if needed again I know what company I will be calling!

Shirley Raines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our repair on two garage doors was performed on August 23, 2019. Patrick did an excellent job, called ahead of time, was courteous, discussed what he was doing and why. If we have need of garage door repair, I recommend Precision Garage Door and would ask for Patrick. 5 star rating.

Jonathan Pooser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just want to say how very pleased I am with the efficiency and quality of work done on my garage door. Patrick arrived early, was very courteous and of the highest caliber of professionalism. He was also very clear about the costs upfront as well as what I needed to fix and what could wait, saving me money. I feel as if he truly cares about the quality of his work, and he made me feel valued as a customer. I will be using Precision for ALL my garage needs moving forward, you have a customer for life. Patrick Stockton is an extremely valuable asset to your company and I will be requesting his services in the future. Job well done!

Todd Fleming

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have a six year old garage door installed by another local company. It was making a lot of noise and eventually the chain jumped the sprocket. I called the company that did the install. They could not get to me by the next morning my only free time if the week. I looked on Advisor and called Precision. The receptionist was professional and assured me they could be there in the morning. Which they were. Patrick was who serviced this call. He walked me through the entire assembly and workings of a garage door. I had a plethora of questions which he patiently listened to and answered. Come to find out the door was installed incorrectly to start. Patrick literally rebuilt the door in 2 1/2 hours. It runs so smoothly you can barely hear it. I run a high volume business in Knoxville and definitely understand the importance of sincere service. This is a great example of just that. I meet and speak with hundreds of people every week. Whenever the opportunity presents itself I will share this story. Thank you Patrick and Precision. Well done!

Midge Robert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service again. I've referred two neighbors who have both gotten their garage doors repaired and have both been very happy.

Wayne Ball

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose you from the yellow pages and with you in Ft. City you were close. Your tech was courteous and was here when he said. He seemed to be very knowledgeable. He gave me a price for what he said needed to be done. I am not in a financial position to have the work done at this time but hope I will be in the near future. Thank You.

Teresa Powers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick Stockton was the tech dispatched to our home today. If he is a sample of the type of techs Prevision hire, then hats off! Patrick was on time and delivered exceptional service. He quickly identified the issues with our garage door and completed the installation with perfection. He went above and beyond with programming extra remotes and a MyQ remote software. Patrick was so professional and so accommodating we will definitely share the experience and recommend Precision without any hesitation.