WITH 2,577 REVIEWS
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Average: 4.91 stars
Eagleton Village, TN
service was fine but I didn't appreciate being told there was a $25 service fee above the $598 quoted on the phone. It was waived but only because I objected.
- Bailey Earith
Service technician was friendly and efficient in getting my door back in operation. He also looked at our opener and recommended some maintenance that we had overlooked. Great experience.
- Mark Johnson
Just needed a spring replaced but Alex was very knowledgeable and professional. He pointed out some broken rollers and a frayed cable so he saved me from future failures..Highly recommend…
- Laddy Brown
Chestnut Hill, TN
My garbage door broke at 3pm on a Saturday afternoon at 3pm. I looked up garage door repair company's in my area. Ilked that I could speak to a live person and explain my problem. Tey made an appointment for me between 4 and 6 pm that evening. The tech arrived on schedule. He repaired my single door and totally updated my double door. He was very polite and knowable. He spent about 2 hours working on the doors He left the area all cleaned up. I will gladly recommend your company to all my friends and neighbors
- Wayne and Gayle Landry
HELPLESS! I couldn't get into my garage and the sun was going down. Precision Door came quickly and got me in and came back the next morning to do the repairs at a reasonable price and the door works better than before. I couldn't ask for better! Alex was the best at solving the problem and he reflects Precision as a reputable service to use. Thanks Precision!
- Suanne Steele
When my garage door would not open this morning panicked to say the least! Called Precision and they had an absolutely AWESOME tech to my home within an hour. Service was wonderful and reasonable priced! Would recommend them to anyone. You ROCK Precision!!!!
- Drue Schwartz
Alex Damon is the best. My house was hit with a lightning surge, fried both my openers. Alex came after supper, diagnosing the problem and fixed me all up with two new openers.also a key pad. Very professional, cleaned up and hauled away the old junk. Thank you Alex.
- Doug Brown
You Guys installed our garage door opener.
- Cynthia Hawn
Great service. Tech was knowledgeable. Very helpful and polite. Worked fast and quickly. I will recommend your business to those I know.
- Rame Coombes
Excellent, friendly service!
- Sandra Schutte
We were very pleased with the service that we received from Precision, specifically from Alex, the Precision tech. Our garage door spring broke, so we called Precision to schedule the repair that day. They gave us an approximate time that the tech would be there. Alex actually arrived early, and got it fixed in no time. We were very pleased with the service.
Hi, this is Mrs. Mason and our garage doors are like us; getting on up in age and one door stopped working and the other one wouldn't work with remote, so I looked on computer and liked your ratings, so I called and within an hour or so the repair man was here and had doors going in no time at all. Thanks for the courteous and friendly service we received.
- Charles Mason
Oak Ridge, TN
Responded in less than 2 hours. Our door was over 20 years old and a mess. Alex assessed the situation and give me options on repairs. Went for the best and now we, essentially have a new system. Works great. Very well done.
- Richard Hinson
Very reliable and fast with response.
- Yvonne Peychal
Alex was great in giving me advice on repairing my two garage doors. Alex replaced the old springs which always worried me about breaking and damaging the paint on my two Nissans. One side of the garage had a old door opener and the other was manually opened. The doors weighed quite a bit, too. Under Alex's advice, he suggested installing torsion bars to make it easier to open. Doing that sure helps me out and less pain on my back. I will stay with Precision since because the doors were repaired and a new opener installed the day I first called them. Other door companies said it would be a week before they could come. So Precision in my book is #1!
- Dan I.
Chestnut Hill, TN
Everything replaced except door.
- Susan Green
Fast and excellent service from both scheduler and technician Alex. Both were very courteous and professional. Alex obviously knows what he is doing and performed a complete overhaul of my garage door within 2 hours. I would highly recommend Precision for any garage door work.
Alex arrived within 30 mins after I called. He was quick, efficient and courteous. I will definitely call again if needed.
- Lejean Hardin
Very responsive to a request for a quote for a property buyer client of mine. Reasonable price, as well. I use Precision for my home garage door service and find them to be excellent! Larry Maynard Realtor
- Larry Maynard
I called not knowing what to expect, maybe scheduling a service a couple of weeks out. Instead, there were able to send someone in less than an hour to do a job that lasted around four hours--that's being prepared for anything! In our recently-purchased house, he inspected two garage doors and openers that probably hadn't been serviced in many years. Openers and springs were replaced. Excellent work.
- Michael Minic
Great technician. Knew what the issue was immediately after arrival, told us the problem, and fixed it. Wonderful customer service.
- Louis Paletz
Lenoir City, TN
I called Precision at about 2pm to get a garage door looked at that was making a noise I didn't like. To my amazement they scheduled to have a service man named Alex come the same day between 3 to 5pm. It turned out I needed a new spring and rollers. So I had the work done and it was completed in an hour. Great service and professionalism. I would recommend Precision.
- Brad Huffman
Eagleton Village, TN
Same day service and my daughter used you for door repair
- Terry Hurst
Alax, your service technician was awesome. Diagnosed our issues and corrected malfunction quickly. Thanks for your attention in this matter.
- Dan Conrad
I called at 3 o clock in the afternoon, had an appointment between 4- 6, and a same day repair where Alex was done by around 6. Absolutely amazing service! Very professional and knowledgeable! Highly recommend Precision! Thank you all for your quick and reliable service! Will definitely be spreading the word about this awesome company! Shout out to Alex for a job well done!! Thanks again!!
- Nick Veals
Amazing service and professionalism. I will never call anyone else for our garage door repairs!
Oliver Springs, TN
Great service Alex was on time and.very friendly
- Darrell Miller
Your company was prompt and tech was very helpful and polite. He offered multiple procedures and prices to help me make the most economical decision. He was efficient and completed the job quickly. Thank you. I will recommend your company in the future.
- Judy Mcdaniel
I called Precision when it became obvious our garage door had more issues than we could fix ourselves. They offered several options for appointments, including a few the same day I called. Ultimately Alex came out the next morning. Since we were unable to be there, he called and went over what he found needed to be done. In an hour, he had multiple issues fixed and the door is working smoothly. Alex was courteous and did great work. I will definitely refer Precision for any garage door needs!
- Nancy Buckley
Alex Damon did an excellent job. He explained what needed to be done and how much it would cost. He was very prompt and professional. I had high expectations of your company and they were exceeded.
- Lynda Newton