Read what people are saying
about Precision Garage Door

James arrived within the specified time period promised. He was courteous and knowledgeable. He described in detail what needed to be done. He fully explained the options. He recommended only what he thought was necessary thereby saving me some money I thought I would have to spend. I chose the best steel door at a price I would be foolish to decline. He explained it would take several weeks to manufacture. A crew of two would perform the installation. While waiting for delivery the company would contact me periodically with progress updates on the order. This is exemplary customer service. I would not hesitate but strongly encourage anyone to retain the services of this company.

- Robert Nowinski

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

I can not say enough good things about Josh Compton our tech and about Precision Door. I was first of all very impressed to place a service call after 5pm and speak to a live voice. I was also very thankful Josh was able to be onsite the next morning. Josh was prompt and very thorough with the work he did. He had my garage door overhauled and working again within an hour. Even more than that Josh was very professional and treated us very respectful. I'm glad to see great customer service still exists in this world. I would highly recommend Josh and Precision Door to anyone.

- Chris Sizemore

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. We realize life happens after 5pm, so we provide LIVE customer service 24/7 for your convenience. It is our pleasure to serve you.

The office staff and representative, James were quick to respond to my need. James was knowledgeable and made recommendations for a new door and opener to replace the damaged one. Installers are to be out in a couple of days with the new door!

- Paula Davis

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

My wife and I are occupying my son-in-law and daughters house and caring for their dogs while they are on active duty in the middle east. In this case...instructions from my "kids" would have been appreciated. The labeled instructions on the buttons for operation on the wall mounted garage door operation "pad" are not where they should be. I ended up locking (stopping) the operation of the door in the down position by pushing buttons in combination, individually, one at a time......trying to get the door to operate (open)...... and the long narrow button above all of the other buttons turned out to be a lock/unlock switch depending on which end of the button you push (!). I have never seen such an over-engineered complex and confusing, and in my opinion, wrongly labeled wall operation pad for a simple task as opening a garage door ! ! (Note: Instruction manual for the opener was not to be found). Your technician, Josh Compton, corrected the situation immediately! I will recommend your company to others in the neighborhood if the need for door repair arises.

- Joshua Hatcher

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Your daughter and son-in-law are in our thoughts and prayers as they are in the middle East serving our country.

5 stars! Great customer service, fast response. Very friendly. Really helped us out of jam!

- Jamie H.

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Response was quick and James did a great job.

- David Powers

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Very friendly and he gave me options to fix my problem. I feel he was 100% trying to help me.

- Gary Tucker

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

I called Precision at 3 pm and they had someone here at my home an hour later. Josh was the repairman and did a great job fixing my garage door. I would definitely recommend Precision!!!!

- Carol D'andrea

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to provide same day/same hour service.

Great Service! Arrived within an hour of my call. Josh Compton was my technician and he was courteous and professional! He gave me several options and I did not feel like he was trying to make a sale. I am VERY pleased! I would highly recommend!!!!

- Eva Irwin

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Josh. We love recommendations...highest form of flattery. It is our pleasure to serve you.

James was prompt, courteous and did a great job installing my new opener.

- Tom Meredith

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

All the members of the Knoxville office (Thomas, Sandy, James, Jon and Terry) are pleasant, professional and proficient at their jobs. So nice to have service when it was promised, installation ahead of time and an excellent installation of garage door and motor. Thank you guys & gal. all the members of th

- Helen Bergert

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service folks. It is our pleasure to serve you.

James is a very good man. Professional, knowledgeable, Reliable and efficient. We have always been very satisfied with your service.

- David Sherwood

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James.

Garage door repair by Terry and helper John . Had the bottom two panels replaced after I started to back out before the door was all the way up! Terry was very professional and they got the job done quickly.

- Martha Riggleman

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Terry and Jon. It was our pleasure to serve you.

Excellent job. Tech was professional and customer oriented. However the answer service communicated a price different from the tech... need to clean up your communications with your team answering your phones.

- Steve Draper

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James and our call center. We will certainly communicate your feedback regarding pricing.

Great job and prompt service. I called around 3 pm and the technician arrived at 4 pm. The door was repaired in 30 minutes. I would definitely recommend Precision

- Molly Meighan

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide same day service at no extra charge.

Showed up same day. Did what was promised and at a fair price. James was the technician and I would use them again

- Cindy&steven Mathis

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We are happy to provide same day service.

Your technician James came promptly and repaired my door quickly. James was knowledgeable, professional and courteous. Explained in detail the trouble and I was very pleased. I recommend Precision Door Service to everyone. 5 stars all the way

- John Blankenship

Thank you so much for the 5 star review! Precision Door appreciates your business and recommendation to others.

James was prompt, courteous and knowledgeable. Very helpful without being high pressure. He is an excellent representative for your company. We originally considered having a door repaired, but because the doors are 20 years old, plain looking and cracked, we decided to buy new carriage house doors. We've been using Precision Door for almost 14 years and have always been satisfied.

- Bill Britts

WOW! Thank you for the outstanding 5 star review. Precision Door appreciates your loyalty as a 14 year customer of ours. It is always our pleasure to serve you. Enjoy your new door!

knew what to do, went about the repair in an expert manner. Would recommend them to anyone that is having a problem with their garage door.

- Donald Lasley

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It Is our pleasure to serve you.

WOW! Josh called before he came to let me know he was on his way. He immediately assessed the problem and fixed it in a little over 30 minutes. He was professional and courteous. He even swept my garage where he was working! Precision is the best!!!

- Anita Guevara

Thank you for the outstanding 5 star review on Josh. Precision Door appreciates your business and feedback. We love hearing he swept your garage!

They were quick to identify the problem and fix it! Very reasonably priced and professional. I will use them next time I have a problem!

- Emilie Cooper

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We look forward to serving you in the future, if needed.

Had a new Garage Door with Belt Opener installed this week! Terry and Jonathan did a great job for me. Had an issue with the remotes and Josh came out and reprogrammed the openers and everthing is working well! The Door looks great and operates much better than our old door -- Thank you --

- Jim Haag

Thank you for the 5 star review. Precision Door appreciates your business and feedback. Very happy to hear you love your new door and everything is working well.

Repairman was early to appointment. He was professional and fixed the problem right away.

- Lance Holbrook

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

My garage door had issues with the spring pulley hitting the door which caused the cable to jump off the wall pulley. Josh came buy and quickly resolved the issue, changed the door hardware to the correct type, stronger springs, and a different bracket on the spring pulley, quickly, and now my door works perfectly. the price for all this was good and I was very happy with the whole job. I would recommend Precision to anybody for garage door problems. John Rollins

- John Rollins

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Outstanding feedback!

Very good customer sevice.

- Robin & brenda Hancock

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Technician, James, showed up, replaced my broken springs in 30 minutes. Very professional and knowledgeable. Second time I used Precision & I'm sure it won't be the last

- Morris Smith

Thank you for the 5 star review. Precision Door appreciates you as a dedicated customer. It is always a pleasure to serve you.

Awesome customer service from the phone call to the repairman .Josh the technician was great explained every detail and gave the best advice .Fast repair and warranty service .I highly recommend Precision will use them whenever I have an issue

- Richard Hurd

Thank you for the 5 star review! Precision Door appreciates your business and outstanding feedback. The greatest compliment we can receive is a recommendation from our valued customers. Thank you!

I was pleased with the teck,not so much with the quote.

- Robert Hall

Thank you for the 5 star review. Precision Door appreciates the opportunity to give an estimate for a new door. If you are still deciding on a new door, we are happy to discuss options to lower the price.

Very fast and professional!! Called around 8:30 on a Saturday, they were her by 9:15. Rebuilt both garage doors within an hour! James was very professional and very helpful. Thank you!

- Joe Rauhuff

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It is our pleasure to offer weekend service at no additional charge.

5 stars!! Prompt. Precise. Quick and painless. A very heartfelt thank you on our garage door rebuilds. Glad to do business with you.

- Scott Webb

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It is a pleasure to serve you.