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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3807 reviews, averaging 4.93 Stars:
Sevierville, TN
Service Provided:
Product:
Technician: Patrick S
Lenoir City, TN
We found your ad inthe yellow pages of the phone bookand chose it because you advertised same day service. The technician came when he said he would, he was very courteous and knew exactly what to do. If we had another need we would want to have him come back.
- W.M. BREAZALE
Product:
Knoxville, TN
The guys did and outstanding job!
- Wayne Polite
Knoxville, TN
Very fast service, these people obviously want your business. Service tech. was very good at explaining what should be done and why. Will definitely use them again probably to replace the opener when it goes out.
- Jake Jacobs
Maryville, TN
I called to have my garage door serviced and was very pleased with the response time and the service performed on the door. It sounds and operates fantastic now and the technician was very knowledgeable and courteous. Thank you so much!
- Melissa Browning
Knoxville, TN
Prompt, efficient, friendly service performed correctly the first time!
- Scott Rosenbloom
Knoxville, TN
I knew Thomas Wright worked for your company so when my garage door spring broke I thouhgt immediately of calling Precision Door. I knew that Thomas was a very upstanding young man and that I could trust him to do a great job and with the utmost integrity. I could trust his word and not worry about being cheated nor having to have the door repaired over again, an experience I have had in the past with another company in town. I had recommended Thomas to another friend of mine in the past and he did a fabulous job for her too. Thomas and your company will get my highest recommendation.
- Colleen Chutich
Sevierville, TN
Technician was very knowledgeable and helpful and was extremely patient as we reviewed the various options.
- Robert Johnson
Englewood, TN
I look for professionalism and you hit it on the nail! Patrick Stockton was courteous and helpful. He even went the extra mile and fixed a wall-mounted opener that I broke several years ago. Job well done!
- Eva Bostedor
Knoxville, TN
Caleb was our technician. He called a head of time, and was here promptly. My husband and I have owned this home for 28years. We actually built it. The garage doors have never been motorized. We knew that we could add that at sometime. Well, over the years, one went off track, the other decided two weeks ago not to go up or down. Our basement is our garage plus storage. We got pretty cold with the draft. We felt certain that we needed to replace all. Caleb told us the doors were in fine shape but the springs and cables and rollers were worn. He replaced all. He did not try to sell us anything we did not need. It took Caleb 4 laborious hours to undo rusty screws and he was able to put in a new pulley spring system instead of replacing our old springs and cables. All I can say is yeah!!!! Two cars now are in the garage.You can lift a door with a pinky finger! We have the option of motorizing them at a later time if we wish. I highly recommend Caleb ! And Precision garage door company. You do get what you pay for. However, we could have paid a lot more if we had replaced the doors. Thanks Precision and a very BIG thank you to Caleb!
- Priscilla Ayres
Product:
Knoxville, TN
Very fast service. Technicians was knowledgeable and friendly. Explained everything in detail and answered all my questions. Outstanding service. Would be happy to recommend this company.
- Steve Hoover
Product:
Knoxville, TN
Precision came and adjusted our garage door and reviewed all the options for upgrading or reparing our door. Caleb the technician was on time and did a great job and offered us great prices for a new door.
- Lenny and renee Theobald
Product:
Maryville, TN
Garage door repair, including replacement of a broken spring. Patrick Stockton was the gentleman who did the work. Patrick was courteous, respectful, and cordial. He inspected my door and pointed out to me the reasons for it's failure, plus steps to be taken to restore the door to good working order. He completed the task quickly, and the door works more efficiently and quietly now. Thanks for taking such good care of us, Patrick!
- David Fahey
Maryville, TN
Our springs broke late Sunday afternoon, so I placed a call and Precision sent out a technician(Thomas), who pointed out some things that were intalled wrong in the past and/or damaged, that contributed to the springs breaking. He replaced the damaged parts, corrected the mistakes, and now the garage door works better, and is quiter than in the past, with higher quality parts. He did a super job, and as I watched him work, you can tell he is well-trained and knows what he is doing. I am glad we called Precision....thanks.
- Greg Hendrickson
Knoxville, TN
Thomas was great. He diagnosed the issues with my garage door, made the repair in a timely manner and kept me informed on what he recommended to ensure long term operation of the garage door system.
- Craig Cantrell
Loudon, TN
The repairman was knowledgable and did a very good job on repairing the door in a profession manner...will recommend your company to anyone who needs quick, and professional work on their garage door.....thank you for the fast service....ernie yost
- Ernest Yost
Powell, TN
Technicians called in advance, were personable, were on time and I felt did a good job.
- Gary Mcdaniels
Knoxville, TN
The tech only performed a field reset and when I asked him what he was doing, he said that I should only contact your company when this happens. He pushed a few buttons on the overhead box and ran the garage door up and down a few times. I was hoping to learn for myself so I wouldn't have to spend $65.00 for a 5 minute service call. I will google how to perform a field reset and do it myself next time. I was able to reprogram my garage door openers, change the codes, etc. on my own. I can figure this out now too. I think your company is great but this was a total rip-off and I'm disappointed that your technician wouldn't give me some options to resolve the issue myself. They were nice, but again, the visit was a rip-off. Thanks!
- Melissa James
The technician followed company protocol by performing a 25 point inspection (safety and function) to be sure that the door, opener and parts are working properly and if necessary, make recommendations of repair. We spoke with customer and explained the issues with performing a field reset. We apologize that you were not completely satisfied. We appreciate your business!
Knoxville, TN
My garage door suddenly wouldn't stay closed one evening when I arrived home after work. I was relieved to know there was someone I could call 24/7. Caleb came during the designated time frame and expertly took care of the problem. Caleb was obviously knowledgeable about the product and explained the work he was doing and what caused the door to malfunction. Within a few minutes, the garage door was working. I highly recommend Precision (and Caleb!) and I will definitely call on them again if needed.
- Christy Hickman
Alcoa, TN
Tried to open garage door so I could make a Dr. appt. Failed to open; called Precison; Thomas was on the scene in less than one hour. Repair completed shortly and I got on with my day. Job well done.
- WARREN COMPTON
Knoxville, TN
Very, nice, work was done well.!!!Several service were done to door..
- Roy Cheek
Maryville, TN
I WAS TOLD THAT I WOULD RECEIVE A RECEIPT FOR MY PAYMENT AT MY E-MAIL ADDRESS. I HAVE NOT. I CALLED AND WAS TOLD THE E-MAIL ADDRESS WAS NOT CORRECT, HOWEVER YOU CAN SEE I RECEIVED THIS E-MAIL. THOMAS DID AN EXCELLENT JOB.
- JC TINMAN
Thank you for your feedback. We are looking into the reason you did not receive your invoice. We printed a hard copy and mailed it to you today. Sorry for the inconvenience.
Knoxville, TN
THE GARAGE DOOR WORKS PERFECT NOW. NO NOISE AND OPENS AND CLOSES IN A TIMELY MATTER. PATRICK WAS VERY NICE AND DID A GREAT JOB. I AM VERY HAPPY WITH THE WORK PATRICK DID.
- Mariann Howard
Loudon, TN
We were satisfied with the explanation given as to what and why the work was recommended.
- Sally Harris
Knoxville, TN
I chose Precision from Angie's list, and the reviews which were available there. My technician was prompt, friendly and explained the problems as he found them. He was even patient with me as I got over the shock of the price!
- ERNESTine LAWRENCE
Maryville, TN
Patrick was very knowledgeable and courteous in the repairs to my garage door. He explained the problems with my system and told me all of the possible solutions available. I have absolutely no complaints with the service I received. I would also like to express my appreciation for the same day service that I received. Not many businesses would have done that and I know that from experience. Bravo on a very professional job and service and I will recommend your business highly to family and friends and I will definitely use your services again if I ever need them again.
- Christopher Linderman
Lenoir City, TN
Job well done. So far so good.
- Jenny Huggins
Knoxville, TN
Great Service. A bit pricey, but needed the job done fast and had same day service. Thanks Patrick.
- Ashleigh White
Corryton, TN
Very professional on the phone when I called for help and the gentleman from Ohio that came out was top notch!! Thank you so very much!! Very VERY prompt!!
- MaryBeth Rood
Product:
Knoxville, TN
The technician called before coming, was extremely professional and took his time to enusre that I knew everything I needed to before he left. Great Service, professional and on time.
- Genesis Onwo
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
My garage door opener broke last night and I needed it repaired. I could have tried to fix it myself, but I wanted to make sure it was done right, so I researched companies on the internet and Precision had good reviews, so I called. Mary Ann, your receptionist, was very good, polite and helpful and got me an appointment to have your tech come the same day. Patrick did a great job and the new opener is better, plus the door is now safer and has more features. Thank you.
- Melvin Davidson