Garage Door Repair in Knoxville - Page 126

Ron Catlett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the customer service that your company provided. From the first person I spoke with to the last person everyone was exceptional. The repairs were at a Condo that I am responsible for in Sevierville, However I live in SC. I was a bit apprehension about contacting someone from a internet site, but I can say that this has been a great experience. I wish I could get this kind of service in SC.

Bob and phyllis Bostick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your promptness to our "distress" on a Sunday was very much appreciated. We are impressed with the professionalism of all of your staff. We will highly recommend your company to our friends.

Judy Myshrall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dio, the service rep was the most courteous and informative person that we could have asked for, calling us ahead of time, informing us of his findings and offering the solutions to fixing our garage door. He was friendly and very knowledgeable. He did a super job and we are so glad that we called Precision for service. If you get Dio, as your representative, you will be very pleased with his work.

Larry Bass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent response time to my call on a Saturday. Service tech Dio very nice and explained things well...performed overhaul in efficient manner...Thanks!

Brian Sharber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast response time, excellent service, explanation of repair work that was needed and other options. Patrick was very professional, friendly and went the extra mile to help us with our repair. Highly recommended!

Amous Manzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow, great service, friendly professional technician, Dio was supurb!

Pat Mayfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very informative,I dont like the fact of where you charge labor on the time for each job when they can be done at the same time!To run wire on two doors its billed as two hours x 65.00,when each door will take 30 mins and when you need a pulley replaced another 65.00.All this during the installation of 2 new garage doors.

Wendy Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Efficient friendly service Precision installed our door about 5 years ago. This week we were replacing the battery under warranty. I would definitely refer you to others. Thanks.

Dana Rothrock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was delighted that come the same day. Tom explained the problems and what they could do, had the materials for the fix, and were in and out quickly. Good job!

Matthew & Darlene Heller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thomas did a great job repairing both of our garage doors. We were satisfied with the results and how quickly Precision arrived after placing the call (less than two hours).

Kurt Diederich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was knowledgable and set me up with exactly what I need.

Carol Addington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My neighbor gave me the name and number of a garage door guy they used. I called and you came on the day at the time promised. We have 3 separate single garage doors, one broken. They repaired the broken one, then reviewed the other two doors. They too need servicing. The 3rd door is just a manual door, but WOW, the difference new rollers can make. Before it took both arms pulling and pushing to get the door up. Now with one hand I (over 50)can open it. It's amazing.

David Burk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thomas and Precision Door Service did an excellent job at my house. I would use them again if needed. Thank you!

Bob and phyllis Bostick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your promptness to our "distress" on a Sunday was very much appreciated. We are impressed with the professionalism of all of your staff. We will highly recommend your company to our friends.

BRUCE/CYNDI RUSSELL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick is the best. He takes care of everything.

Mark Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had called Williams door company in Knoxville TN to come check my garage door. I first bought a part from Williams door company to try and fix the problem. When I went to install the part I notice that the screw drive on my Genie garage door opener was broke. I call Williams door company and explain the problem and they sent out a service tech. Williams did advise me that for the tech to come out there would be a $82.50 service charge and the tech could not come till the next day or day after. I made an appointment with Williams garage doors and took the day off of work for the tech to come out to fix my door. The tech arrived and looked at my opener and said he could not fix it. HE WAS THERE LESS THAN FIVE MINUTES! I paid the $82.50 and the tech left and I was not happy! I called Precision and the girl who answered the phone was very helpful. She listen to my problem and had Thomas come out that SAME AFTERNOON! Thomas arrive very professional and looked at the problem and offered TO FIX THE PROBLEM! I talked to Thomas about a new unit and decided to buy a belt drive opener from him. GREAT CHOICE! me and my wife love the opener and are very happy.

Ray Rawlins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, called late Wednesday after calling two other companies, including one who actually replaced the springs 2 yrs ago and neither were able to come out. I called Precision at 2:30 due, explained my situation and they immediately scheduled a same day service between 3 and 5 today. Technician called me twice to update his arrival and arrived around 4:30. Professional, efficient and 1st class work. Precision will be my service company of choice if ever needed in the future.

Sharon and gerry Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis was knowledgeable, efficient, and very nice. Your company installed our other garage door in 2001. We would definitely recommend you to anyone we knew needing garage door service. Thank you for being so quick to respond to my phone call. Sharon

Elizabeth Fultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They responded very quickly to my call and it was on a Sunday. They advertise 24/7 service and that is true. I also feel they are honest. I have an older garage door opener and I asked Luis several times if I needed to replace the opener and he said no. I appreciate his integrity since he could have replaced the opener and I would have never known that it did not need replacement. He replaced my springs, and attached a broken part that had come off. He also corrected where the garage door was rubbing against the side of the garage. My garage door has never worked better. They were such a blessing to me since one car was trapped in the garage.

Rusty Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis did great job. Seemed to be very conscientious about his work. I would recommend to others.

Michael Dawley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Technicians arrived on time, completed the job in a timely manner and gave a thorough explanation/demonstration of the new garage door openers.

Mike Shoemaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis was right on time and diagnosed immediately what was needed for repair. Finished the repair promptly and was professional. Pleased with your company and will refer your services.

Becky Lemarbre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the springs on our garage door broke early Saturday morning. I called the office at 8:30 and a technician was at my house by 9:45 that morning! He was friendly, helpful and knowledgeable. We are extremely pleased with the service we were provided.

Jan Cornelius

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick did an awesome job! He provided excellent service in a timely manner on a Saturday. Thanks for a job well-done.

Lynn Erdmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service was conducted in an exceptionally professional manner and I would highly recommend this vendor and specialist to anyone!

Stacy Kinlaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast response and very personable tech. We discussed short term and long term fix and he made the options very clear. I opted for the long term. I had an overall very pleasant and

Sheri Baldwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis, knows his job well. Very friendly, efficient workmanship. Titan time to fix the sensors problem 12 minutes. He called prior to coming to verify what the problem was and came earlier then original schedule which opened up my afternoon for me to continue doing other things.

David HAWKINS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luis was very professional and knew exactly what he was doing. I would not hesitate to have him come back for any further repairs.

Amy Goff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came the next day and were on time! Diagnosed the problem (opener) replaced it for a reasonable price and completed the work within an hour. At first I said no to the repair and the tech was still nice and friendly. Said he would go ahead and lubricate the door and adjust the wheels. After I made a call and told him to go ahead and replace the opener, he had the part on his truck and quickly did the work. Luis was very professional and polite. He was in a neat uniform and drove a neat truck with the logo on it. It was easy to identitfy who he represented. He introduced himself when he came in, shook my hand and went right to work. I have always used another company, not naming names but... Williams. They are usually snippy when you call and it was going to be OVER A WEEK before they could come. I will call Precision next time from the beginning. Who wants to go over a week with a broken garage door? I am not sure which brand I have but it comes with a lifetime guarantee.

Jeanette Keck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great same day service and great technician. He was knowledgeable, polite, and very helpful. Overall a very satisfactory experience with Precision Door.